--- title: "BTOES From Home Speaker Spotlight: Shyamal Addanki from FireStart" description: Read this article from Shyamal Addanki from FireStart, one of our Speakers, for the BTOES From Home. 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[BTOES From Home Speaker Spotlight: Shyamal Addanki from FireStart](https://insights.btoes.com/btoes-from-home-speaker-spotlight-shyamal-addanki-from-firestart)   [Digital Transformation](https://insights.btoes.com/topic/digital-transformation) [BTOES From Home](https://insights.btoes.com/topic/btoes-from-home) Read this article from **Shyamal Addanki**, from **FireStart**, one of our Speakers, for the **BTOES From Home**. ![download (74)](https://insights.btoes.com/hs-fs/hubfs/download%20(74).png?width=285&name=download%20(74).png)![pillar%20page%20line%201](https://insights.btoes.com/hs-fs/hubfs/pillar%20page%20line%201.png?width=830&name=pillar%20page%20line%201.png) This famous quote is attributed to Peter Sondergaard at the Gardner Symposium 2013 on the topic of digital transformation. Since then, these words have been used and rephrased across businesses to become a pseudo-mantra for tech-savvy businesses, from law firms to the textile industry. 2020’s global pandemic brought a greater spotlight on the need for technology in every sector – no longer as a competitive advantage, but as a requirement for survival. ![4d4d824e-b9dc-4754-b91d-da443972f4b5-images\_you\_would\_like\_include\_in\_the\_article-collab-graphic](https://insights.btoes.com/hs-fs/hubfs/4d4d824e-b9dc-4754-b91d-da443972f4b5-images_you_would_like_include_in_the_article-collab-graphic.jpg?width=750&name=4d4d824e-b9dc-4754-b91d-da443972f4b5-images_you_would_like_include_in_the_article-collab-graphic.jpg)With the introduction of technologies into your ecosystem, there is always a risk. . Technology for technology’s sake will cost more than the return it generates, and this is far too critical a time to make the mistake of implementing the wrong solution. So, lets talk about how to ensure that the technologies you are considering will support your company’s business processes and generate real value. Yes, you want to be a technology company   but remember that people and processes form the core of your business activities. Optimize business processes and find the right technology that supports the people that operate them to unleash their human potential. The addition of powerful business processes and automation is not to the replace your employees, but rather to empower them and free their time from these repetitive manual tasks so they can focus on essential work. Finally, consider the technology and organization landscape, and you should notice that your processes are the central piece that ties the technology and the people together. To truly be a successful technology company, you must know how to align people, process, and technology in the optimal way.   [![Blogs CTA BTOES From Home Speakers (15)](https://insights.btoes.com/hs-fs/hubfs/Blogs%20CTA%20BTOES%20From%20Home%20Speakers%20(15).png?width=600&name=Blogs%20CTA%20BTOES%20From%20Home%20Speakers%20(15).png)](https://btoes.com)Every company is a technology company – but technology only brings value if you use it correctly – so where should you begin? We focus on the central piece, Business Process Management, as the integrating layer that connects all your other systems. Once you arrive at the realization that BPM is the way forward, the next challenge arrives in understanding all the different types of solutions available. This is made more complex by the common buzzwords used in the market today. Each has its own value and place in the landscape and it is very important and valuable to understand when to efficiently use each, so they don’t collide with each other, but rather compliment each other. ![4d4d824e-b9dc-4754-b91d-da443972f4b5-images\_you\_would\_like\_include\_in\_the\_article-Matrix-slide](https://insights.btoes.com/hs-fs/hubfs/4d4d824e-b9dc-4754-b91d-da443972f4b5-images_you_would_like_include_in_the_article-Matrix-slide.jpg?width=750&name=4d4d824e-b9dc-4754-b91d-da443972f4b5-images_you_would_like_include_in_the_article-Matrix-slide.jpg)No, RPA and Process Mining are not substitutes for BPM or DPA. Although these tools create greater efficiency for businesses, it requires more complex processes to carry out these tasks. Looking at the big picture, there will always be a need for end-to-end process management. The aim of BPM is to provide companies with the optimal environment for continuous improvement in order to realize the full potential of an organization. Without well-founded process governance delivered through top-notch BPM platforms like FireStart, it is highly unlikely that using tools to leverage will have a positive impact on your business.  ![piller-line](https://insights.btoes.com/hubfs/Blog/BTOES_2020-Blog%20assets/pillar%20page%20line.png) ## **BTOES From Home** ## **The issues in this article are just one of topic areas that are going to be discussed at the** [**Business Transformation & Operational Excellence World Summit & Industry**](https://btoes.com/) BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives. It also hosts the [**Business Transformation & Operational Excellence Awards**](https://btoes.com/about-the-awards)**,** which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. 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