Courtesy of DC Government's Ernest Chrappah, below is a transcript of his speaking session on 'Going Digital To Enhance The Customer Experience' to ...
Originally used as a term in tech and software development, Agile, or more often 'Agility' is making a greater and greater impact on Operational Excellence and Business Transformation.
What's the difference between Agile and Agility? Our contributor Andrew S. McCune states the following:
"What do these two words mean? A quick check in on the definition of these words.
agile, adjective, English: 1. marked by ready ability to move with quick easy grace <an agile dancer> 2. having a quick resourceful and adaptable character, <an agile mind>
agility, noun, English: 1. the quality or state of being agile, nimbleness, dexterity. <A gymnast whose agility on the parallel bars has won several medals>
This is part of why the words are potentially confusing as “agile” is a word describing a noun (the adjective), and “agility” is a noun that is the state of being “agile.” These words are in use with different references in Software Development and Operational Excellence."
With this in mind, the ability to BE Agile, rather than the literal software practise/training, makes a lot more sense in the context of Leadership, Business Transformation and the integration of Agile.
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In a specific business context, agility is the ability of an organization to rapidly adapt to market and environmental changes in productive and cost-effective ways. The idea of an agile enterprise is an extension of the theory of business agility, referring to an organization that uses core principles of adaptive systems and science of complexity to achieve success. It's also plausible to cite business agility as the outcome of organizational intelligence.
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As the use of agile approaches increases, business analysts struggle to determine how their role maps to the new approach and how it has changed from their familiar development process. Business analysts, for example, often find themselves proclaiming “in everything I read/hear about agile, I never see “business analyst” mentioned!”
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