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The world's leading Digital Transformation online event

Virtual Conference

July 27-29, 2021

The world's leading Process Mining online event

Virtual Conference

August 10-12, 2021

The world's leading Customer Experience Excellence online event

Virtual Conference

September 07-09, 2021

The world's leading Financial Services online event

Virtual Conference

September 28-30, 2021

The world's leading Oil & Gas online event

Virtual Conference

October 12-14, 2021

The world's leading Autonomous Things online event

Virtual Conference

October 19-21, 2021

The world's leading Predictive Analytics online event

Virtual Conference

November 2-4, 2021

The world's leading Artificial Intelligence online event

Virtual Conference

November 16-18, 2021

The world's leading Digital Workplace Transformation online event

Virtual Conference

July 27-29, 2021

Join the largest online meetings ONLY event that connects the entire RPA ecosystem.

Online

November 9-11, 2021

Join the largest Conference and Award program of the Business Transformation & Digital Transformation ecosystem.

Virtual & In-Person,
Renaissance Orlando at SeaWorld®

Dec 13-17, 2021

Six Sigma's Best Kept Secret: Motorola and the Malcolm Baldridge Award

Discover the secret operational excellence tools Motorola chose not to tell their competition in 1988.

Gregg Young, CEO & Founder of Young Associates

When Motorola received one of the initial Baldrige Awards in 1988, Public Law 100-107 that created the Award required each Award recipient:

“to provide information about [its] successful quality improvement strategies and programs”,
“to provide specific guidance on how to manage for high quality and detailed information on how they were able to change their culture”,
and “to help others improve their quality management.”

The government also published guidelines that applicants had to follow. These guidelines state, “Recipients are required to share information on their successful performance and quality strategies with other U.S. organizations. However, recipients are not required to share proprietary information, even if such information was part of their award application.” 

This last sentence has had a massive impact on the success of thousands of organizations around the world over the last 20 years – every organization that has implemented Motorola’s MAIC Six Sigma® process...

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BTOES Insights is created in partnership with BTOES17, the largest-scale leadership level event in the Business Transformation & Operational Excellence industry. To learn more about BTOES17, click here.