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November 16-18, 2021

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Real-World Use Cases of Intelligent Automation Part 2 - Classic examples of IA across different verticals - Nividous

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The Power of Focus - Blueprint

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Intelligent Document Processing - Nividous

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January 13th, 2022
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Getting started with Intelligent Automation - Nividous

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January 27th, 2022
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Join the largest Conference and Award program of the Business Transformation & Digital Transformation ecosystem.

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Renaissance Orlando at SeaWorld®

Dec 13-17, 2021

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Europe's leading Process Mining online event

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November 16-18, 2021

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Real-World Use Cases of Intelligent Automation Part 2 - Classic examples of IA across different verticals - Nividous

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October 19, 2021
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The Power of Focus - Blueprint

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November 9, 2021
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What is Performance Excellence

Thousands of organizations use the Baldrige "Criteria for Performance Excellence" to guide enterprises, and achieve so-called Organizational Excellence.

The Global State of Operational Excellence:
Critical Challenges & Future Trends

130 pages of the most comprehensive study of critical challenges and future trends within Operational Excellence.

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What is Performance Excellence
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What is Performance Excellence?

According to the 'Baldridge Glossary' (2002) “the term ‘performance excellence’ refers to an integrated approach to organizational performance management that results in the three following outcomes:

1. Delivery of ever-improving value, to customers and stakeholders, that contribute directly  to organizational sustainability;

2. Improvement of overall organizational effectiveness and capabilities

3. Organizational and personal learning.

WATCH: What is Performance Excellence?

ARTICLE: What will Process Excellence look like in 2025?


Baldridge Performance Excellence

An excellence model, such as that provided by the Baldridge Foundation,  is one of the forces and facilitators of a highly successful organization transformation. The Criteria for Performance Excellence - or, CPE - model is composed of several key components: leadership; analysis, and knowledge management;  strategic planning; customer focus; measurement, workforce focus; operations focus; and finally, the importance of results.

WATCH: Criteria for a Performance Excellence Framework, Michael Voss

 

WATCH NOW: From Worst to First—Changing Culture to Drive Performance 

  WATCH NOW: From Worst to First—Changing Company Culture to Drive Performance Excellence

FURTHER READING: Top 10 Operational Excellence Books

Performance Excellence Articles on BTOES Insights

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    Proqis Digital Virtual Conference Series

    View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

    Webinars

    Delivered by Progressive Thought-Leaders

     

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    Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.

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    Delivered by the industry's most progressive thought leaders from the world's top brands. Start learning today!

    BTOES From Home - On-Demand

    The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120

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