--- title: BTOES.com Premium Access Operational Excellence Video Presentations description: Learn from the best in your Industry. Premium Access to all of our sessions from the Business Transformation & Operational Excellence World Summit. 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Davis, Executive Director of Operational Excellence. - **CSAA Insurance Group:** *"RPA with Less: An Insurers Insight" -* Kishore Kandru, Enterprise Business Architecture Leader. - # Florida Hospital Innovation Lab (FHIL)**:** *"Design Thinking Creates World Class Leaders" -* Kyle Koszuta & Karen Tilstra, Co- Founder - **IBM:** *"ICreating the Next Generation of Change Agents" -* Anaysha Parker, Senior Business Transformation Consultant - **Clear Software:** *"Learn how Robotic Process Automation (RPA) Can Dramatically Improve Order to Cash (OTC) and Procure to Pay (P2P)"-* Jon Gilman - Founder & CEO - **Autodesk:** *"Transformational Leadership: The Practice of Human Connection" -* Minette Norman - Vice President - Engineering Practice - **Walt Disney World®**: *"Key Learnings from 26 Years at Disney's Magic Kingdom"* - Dan Cockerell- Vice President (Retired & Inspired) - **ING:** End-to-end process optimization and robotics process automation (RPA) - Iassen Deenitchin - Head of Global Process Management   ![Screenshot 2019-11-11 at 21.38.04](https://insights.btoes.com/hubfs/Screenshot%202019-11-11%20at%2021.38.04.png "Screenshot 2019-11-11 at 21.38.04")   [Read more: What is Lean?](https://insights.btoes.com/what-is-lean) ### Access Video Presentation Now! 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