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Practical decision systems require much more than end-to-end learned models. This talk will focus on research and engineering questions on machine learning robustness that executives should be aware of.
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Key Take ways:
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The key ingredients for enduring greatness are not what you see portrayed most often in the media. Great, enduring organizations implement practical principles and disciplined mechanisms to create and scale excellence, innovation, transformation, and value creation during and after market disruptions.
We will explore the benchmarks and practical insights from more than 1,000 award-winning organizations on excellence, innovation, and cultural, business, and digital transformations for value creation. And how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and collaborative leadership to deliver rapid and sustainable business improvements and innovations in any industry.
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A third to half of the automation projects fail globally. With the market size expected to be US24 billion dollars by 2030, the losses due to failed implementations can have a crippling effect on businesses. Companies are walking the tight rope, balancing large infrastructure investments without little-known performance metrics, ROIs, and timelines for their projects.
Join this session to hear from automation leaders on how to
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Technology and the use of digitization continue to drive new process innovations, spanning numerous industries. While all can agree that the efficiencies to be gained will vastly improve business operations & workload challenges, while significantly improving bottom line revenue, there are critical elements required to ensure these benefits are realized. Utilizing some real-world case studies and observations/experiences of a 20+ year career that has cut across financial services, information technology, procurement and pharmaceuticals, this topic will dive into areas where organizations fall short. We will discuss what happens when teams apply a greater strategic focus at the onset, coupled with a true enterprise mindset, and a commitment to operational excellence pre/during/post launch. Taking great care in employing these strategies will culminate in an optimal digital process automation experience.
Key Takeaways from this session:
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Brands that focus on creating a seamless customer experience boost customer loyalty, trust, and the bottom line. The data doesn’t lie. 84% of companies that improve their CX see increased revenue and 79% report cost savings. Successful companies take an active approach to lead with a human touch.
Attendees will learn the importance of creating meaningful connections that drive customer loyalty and robust business growth.
Key Takeaways:
Speaker: Michael Gaspar, Head of CX Customer Office, SAP Cx
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Digital transformation in healthcare is more than eliminating paper, it is about driving efficiencies on both the front and the back end of the business. Despite pressures to digitize, in many instances, paper still rules. Many still rely on aging forms for managing patients, interacting with suppliers, and dealing with employees.
When steps are taken to automate these processes, manual, cumbersome and slow coding techniques are often employed. This slows time to value and reduces ability to scale…in other words, preventing real transformation. Moving past manual process automation helps healthcare organizations to redefine sustainable operational excellence.
Join Erik Hille at Nintex for an insightful webinar that covers:
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The biopharmaceutical R&D value stream process is complex, lengthy (10 years average to develop a biologics drug from discovery to commercial launch) and highly matrixed. It consists of technical processes which interfaces with various business processes needed to enable the drug development process.
In addition, the R&D environment naturally focusses on “scientific excellence” and faces cultural challenges to embrace “operational excellence”. Thus, the long lead time to develop a drug combined with the highly matrix interfaces and cultural barriers makes it challenging to develop an operational excellence roadmap for R&D. The road to operational excellence in R&D is very young and more complex compared to the manufacturing and service businesses
This presentation will demonstrate the impact of Operational Excellence for R&D, in terms of transforming R&D into a highly efficient organization and enabling scientific excellence in R&D. It will show you how to build your own roadmap for empowering excellence in the R&D environment, which will include the following
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The COVID-19 pandemic was a catalyst for digital transformation, driving new expectations for the post-pandemic era, especially in the healthcare industry. This was not easy, since healthcare organizations are under constant pressure to meet compliance, budgetary, information-access, to improve patient care and to provide better experience for employees.
Across this new landscape, digital transformation is at the top of the agenda, with companies embracing emerging technologies such as Artificial Intelligence, Machine Learning and Robotic Process Automation. Let's drill down together into 5 key ideas for healthcare organizations to redefine their future with Intelligent Automation: identifying the potential pain points, opportunities and challenges to proceed, understanding the market demands and the IT environment (legacy applications backbone), incorporating compliance and following regulations for automation solutions, taking into account security and privacy protocols, ensuring quality monitoring and elevating workforce satisfaction.
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The term “disruption” is widely used across industries to infer rapid change precipitated by external factors. The globalization of digital technology is transforming healthcare capabilities and how organizations strategize for and engage in the patient’s wellness journey.
While technology offers endless opportunities, it comes with challenges that require organizations to strategically partner with other internal stakeholders to deliver increased value to patients and their communities. Utilization of a business capability model provides indispensable insight while capturing the essence of all critical functions of a healthcare provider. It serves as a driver of technology enablement strategy and enterprise transformation decisions.
Key Audience Takeaways:
1. What a business capability model (BCM) is, how it can be employed in healthcare, and how it supports relationship management with operational departments?
2. How Novant Health’s IT organization used it’s BCM to make the leap from order-taker to a strategic partner/trusted advisor on technology-enabled business initiatives across the enterprise.
3. How a BCM drives informed decisions around existing capabilities and opportunities for innovation and transformation.
4. How people, process, technology inform the development and maturation of enterprisebusiness capabilities.
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Have you felt that innovation in your organization has fallen to the wayside? Have you been a leader of innovation and seen your hard work all for naught?
We all want innovation. Even you. Yet, research tells us very few know how to make it happen. That’s a big disconnect. If it’s something we all want, shouldn’t we be able to bring it about. The good news is we can. If we are willing to learn, unlearn and relearn a few things.
In this interactive session we will demystify innovation through real life examples of how and why innovation worked in both large and small organizations, We will also touch on what kills a thriving innovation program or lab.
Participants will learn:
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AI brings unprecedent opportunities in Healthcare Transformation by bringing the digital platform and diverse data to use. AI brought direct impact on human lives, business processes, and generating new value stream for the users. As organization scale up Healthcare Transformation using AI, it becomes important to define the governance
The session will be focused on understanding the AI from the perspective of Ethical Transformation including:
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Pandemic has pushed Healthcare industry over the technology tipping point and have speeded the adoption of digital technologies by several years and many of these changes could be here for the long haul. Particularly patients prioritizing convenience and access to care, hospitals leveraging data, automation and AI for devices and application leveraged by clinicians/radiologist for diagnostics, pre-during-post surgery preparation & care to cope with surge in demand and lastly payers simplifying medical billing process through digitization. Leading health systems view digital transformation as a way to become more consumer-friendly while simultaneously transforming their business model, changing their processes, operations, culture, and use of technology.
In this fireside chat, we will focus on:
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Noble Automation Now is both a call to action and a holistic approach to achieving more success by combining Intelligent Automation with inspired leadership. Employing Noble Automation leads to more financial services product and service innovation, higher employee engagement and successful business transformation. Automation and AI are essential now and will be even more so in the future. Market risks are real and ubiquitous. Helping humans be heroes in this age of automation is the key to serving all stakeholders, improving the bottom line and stopping the great resignation. Fear and struggles give way to excitement and success.
Leadership takeaways:
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In a world disrupted by exponential technologies, how do you build systems and mechanisms where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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RPA and workflow are essential components of an overarching automation goal. However, there is a key step in the pursuit of continuous improvement that some companies miss. In this session, Nintex will discuss how Amazon, Zoom, and others leverage technology-business process management, workflow automation, and robotic process automation – to quickly adapt to a changing marketplace while accelerating their operational excellence.
You’ll learn how to:
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The iBPMS market is now over 10 years old. Much has changed during that period in terms of what and how we automate work, how we analyse and design processes, and the reduced time we have to make changes in how we operate.
New technologies and ecosystems are enabling us to completely rethink the art of the possible. The relentless pressures to drive our digital agenda forward, create better customer experiences, enable hybrid working, and drive down costs, lead us to focus on technology and the potential afforded by iBPMS.
But are we looking at the right iBPMS? In this presentation Mark McGregor will revisit the key capabilities needed for an iBPMS and suggest that while many of us have been looking in one direction a new breed of true iBPMS vendors is emerging from another.
As a strategy consultant, author and coach Mark has worked with users, vendors, and consulting companies around the globe. The ideas and insights that he shares comes as a result of thousands of interactions over a 20+ year period.
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· How great cross-industry organizations design and implement world-class, sustainable iBPM programs for value creation
· Key roles and responsibilities for effective iBPM leadership in your organization
· What matters most: ideas, methods, technologies or people
· How to successfully integrate iBPM with your continuous improvement and innovation programs
· Industry case study on leveraging iBPM to accelerate innovation for value creation
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Noble Automation Now is both a call to action and a holistic approach to achieving more success by combining Intelligent Automation with inspired leadership. Employing Noble Automation leads to more financial services product and service innovation, higher employee engagement and successful business transformation. Automation and AI are essential now and will be even more so in the future. Market risks are real and ubiquitous. Helping humans be heroes in this age of automation is the key to serving all stakeholders, improving the bottom line and stopping the great resignation. Fear and struggles give way to excitement and success.
Leadership takeaways:
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here the latest views, insights and perspectives from Industry leaders in Finance.
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Financial services organizations run thousands of processes.
They don’t know which processes are aligned with business objectives, which are contributing to a customer-centric approach, which are delivering value, which are losing business value, etc.
In this session, we uncover how Financial Services organizations can:
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Talent, natural resources, capital, supplies and transportation — everything is scarce today. Compounding the scarcity of everything with the acceleration of business and tech cycles, and business-as-usual strategy execution puts your organization at a huge disadvantage.
Both large and fast organizations are modernizing how they align and drive strategy execution with technology to establish a digital operating rhythm. In a digital operating rhythm, long-range strategy, iterative quarterly objectives and key results (OKRs), monthly business reviews and focused weeklies are all data-driven, efficient and transparent with strategy as the golden thread.
In this session, learn how Vanguard, Capital One, Astra Zeneca, VMware, Zendesk and others accelerate strategy execution today:
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Inspiring and leading change in any organization can be hard. This message strives to share practical strategies for how to influence change, engage stakeholders and drive win/win solutions. People who effectively appeal to logical, emotional, and cooperative interests of others are able to achieve their objectives more successfully. No matter where they sit in an organization!
These proven techniques, if practiced consistently over time, help build the relationships and credibility needed to gain buy-in and support for new and potentially disruptive ideas.
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AI is fundamentally changing how businesses operate, redefining the way people work and transforming all industries worldwide.
In pursuing digital transformation initiatives, organizations are seeking how best to leverage data as an asset, implement a data-centric culture, and capitalize on machine learning algorithms to improve their customer experience and improve their competitiveness.
This session will focus on best practices for digital transformation initiatives and how AI and data analytics can be leveraged to enhance Business outcomes. The latest trends and direction of AI technology, key challenges, and recommendations will be reviewed.
Topics include:
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Internationally organisations are digitally transforming to maintain relevance in the market and towards customers. The more ambitious, are reinventing themselves into platform organisations, redefining their growth prospects. This presentation highlights the journey of one such ambitious African multinational insurance organisation, taking a behind the scenes architectural perspective into some learnings:
Presenter Cell phone number and email
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After more than two years, many companies are ready to return to the office. As much as 50% of companies worldwide have, either communicated the return date, or are already offering work from the office options today.1 At the same time, workers have concerns. They have adapted well to work from home and frequently prefer hybrid options.
Companies need to plan their return-to-work processes to help mitigate health and safety, family and even preferential concerns…and they need to be NIMBLE!!! These very real issues happening against a backdrop of emerging viral strains, altered CDC and OSHA guidelines and frequently changing federal, state, and local regulations.
Join Erik Hille, Director of Solutions Marketing at Nintex for an insightful webinar that will touch on:
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The pandemic has focused our attention on the experience of our employees as they work remotely or in a hybrid office. Companies are scrambling to understand and improve employee experience in order to attract and retain talent.
Business leaders are also seeing a strong connection between a great employee experience and a great customer experience. Weston will share his insights as to how CIOs are measuring and improving the experience of their digital workers through the use of eXperience Level Agreements (XLAs). In this session, Weston promises to answer these questions:
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Talent, natural resources, capital, supplies and transportation — everything is scarce today. Compounding the scarcity of everything with the acceleration of business and tech cycles, and business-as-usual strategy execution puts your organization at a huge disadvantage.
Both large and fast organizations are modernizing how they align and drive strategy execution with technology to establish a digital operating rhythm. In a digital operating rhythm, long-range strategy, iterative quarterly objectives and key results (OKRs), monthly business reviews and focused weeklies are all data-driven, efficient and transparent with strategy as the golden thread.
In this session, learn how Humana, T-Mobile, Astra Zeneca, VMware, Zendesk and others accelerate strategy execution today:
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The key ingredients for enduring greatness are not what you see portrayed most often in the media. Great, enduring organizations implement practical principles and disciplined mechanisms to create and scale excellence, innovation, transformation, and value creation during and after market disruptions.
We will explore the benchmarks and practical insights from more than 1,000 award winning organizations on excellence, innovation, and cultural, business, and digital transformations for value creation. And how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and collaborative leadership to deliver rapid and sustainable business improvements and innovations in any industry.
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From the invention of the telegraph to the invention of the cloud, technology has significantly modified and enhanced the practice of law. Like politics the practice of law was local. Lawyers seldom travelled outside of their geographical area. Today lawyers situated even in the most remote places can have a global practice. Communication is instantaneous. You can digitally travel the world in a matter of seconds.
We went from the telegraph, the telephone, the internet, Skype, Teams and Zoom. We went from storing paper files to storing millions of terabytes of data.
New technology can also bring headaches. Companies and law firms must adjust. There are many advantages but if you are not careful, technology can be a headache.
We will discuss the following;
1. How to use technology without eliminating the personal connection.
2. How technology has changed the way companies and law firms provide services.
3. How to sort though the vast expanse of digital information.
4. How to successfully integrate technology.
5. What are the pros and cons.
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Thought-leader Mr. Lee Bogner, expands his recognized guidance focusing on the value-based leadership enterprise architects bring to digital innovation strategy. He reveals approaches, and SuccessFactors – which help organizations lead in today’s business world! Mr. Bogner shares learning highlights, exemplifying how future-thinking Enterprise Architects are enabling sound as well as trail-blazing consumer digital and physical (“phygital”) experiences.
As Enterprise Architects balance the traditional domain IT governance and simultaneously embrace the dynamically changing worlds, and ecosystems of digital innovation - new skills, missions, and methods –will advance enterprise objectives to drive maturity, while driving emerging markets growth. In Today's session, Mars Digital Venture Innovations Strategist, and Hofstra University thought-leader – Mr. Lee Bogner – shares inventive approaches that digital and traditional businesses may use to propel innovation benefitting the entire ecosystem of consumers, customers, and business and technology partners! During his session, Lee will share KEY TAKEAWAYS including:
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The Journey to a Superior Customer Experience in the IT Support Services space within the Digital Workplace can be a daunting challenge.
We'll walk through a path of innovation plays and best practices to journey toward peak CX performance.
Key Takeaways:
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Jabil’s journey in creating a process framework and working on a common process baseline standard with various stakeholders and teams across the company has been the core of IBPM. We will walk you through the approach, core pillars of IBPM and its evolution over the years.
Key Takeaways:
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After more than two years of lock-downs, many facilities are finding themselves struggling to find workers. With an ever-growing demand for locally sourced goods, there is a shortage of facility workers –
There continues to be pressure to move to local manufacturing while maintaining or reducing costs. Therefore, this is the era of the automated factory … doing more with less workers.
ERPs provide linear Supply/Demand planning. However, the non-liner complexities of Sales and Operational Planning (S&OP) and Supply Chain Risks continues to cause havoc in the workplace resulting in firefighting and non-value added activities costing companies millions while losing customers. Real-Time monitoring and decision making are therefore required in order to reduce the impact of the dynamic complexities of the Supply Chain (Plan, Source, Make, Deliver, Return). The solution requires a Real-Time, Data Driven Digital Twin with integrated Neural Networks to leverage Artificial Intelligence, and enable dynamic learning (not available in ERPs).
This Webinar demonstrates CreateASoft’s digital twin technology that leverages learning algorithms using Neural Networks (AI) to generate sustained benefits that enable the workers to maximize their performance, drive sustained profitability, and exceed customer requirements.
Please join Hosni Adra, Managing Partner - CreateASoft and Jim de Vries, Managing Partner, Enhance International Group (EIG) for an insightful webinar demonstrating capabilities and providing you our proven 90—Day Roadmap to Digital Twin Sustainability.
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Digital transformation programs mostly centered around customers due to obvious financial and growth impacts. However successful organizations with sustained growth increasingly rely on employees and their productivity to achieve the end objectives of profitable growth.
Employees and teams had become another strategic focus during the ‘Great Resignation’ and pandemic. According to McKinsey, organizations that improved their individual and team performance during the pandemic, 60 percent of leaders increased the amount of time they spent recognizing and engaging their employees.
Just like customer driven digital transformation, employee digital engagement requires a wholistic approach - starting with employee recruitment and onboarding to providing channels for collaboration and establishing an effective digital oriented service model.
In a way, organization need to be re-aligned with two foci - customer and employee. Key takeaways:
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In an increasingly automated world traditional approaches to process management will no longer be enough to get and stay ahead. Whatever industry you are in, whatever part of the world you work in and wherever you are in the organization things are changing. Relying solely on subject matter experts, and subjective viewpoints is no longer enough.
Your future success will be defined by your ability to make rapid changes based on getting actionable intelligence from unresponsive machines! Mining is a key technology in shining a light into hitherto impenetrable systems. While mining might be thought of as a “fashion” today, it is likely to become the “must have” of tomorrow.
In today’s opening address Mark will set the scene for the next two days by looking at and sharing with us;
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In today’s ever-changing business environment, continuous process improvement is a must for every organization. To remain profitable and competitive, there is no room for inefficiencies. This is why so many companies are turning to process and task mining to make real-time process improvement decisions based on facts. In this session, ABBYY’s Richard Rabin explains how Process Intelligence tools support existing Robotic Process Automation (RPA) strategies to visualize your processes, measure process performance, ensure compliance and build a future-proof digital transformation.
o How Process Intelligence compares to process and task mining
o Enhancing process transparency and analysis
o Supporting your RPA with process discovery, automation design, and more
o How to move from diagnostics to continuous process improvement
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Hyperautomation: It’s a term that’s becoming increasingly prolific in the business landscape, but what does it even mean? How is it different from RPA? and how do you achieve it?
In this webinar, we’ll answer your questions on what hyper-automation is, its impact on the future of RPA, and walk you through how to build a hyper-automation strategy that delivers on your goals.
Your Goals: End-to-end automation is accomplished by harnessing the power of multiple technologies. Register today to learn:
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It’s time to act now. Conquering transformation and becoming a fully digital enterprise in the 21st century means agility is no longer a choice. Too little too late, and enterprises face the risk of becoming obsolete.
Join ValueBlue for a deep dive into combining progressive Enterprise Architecture and change in a world of digital transformation and globalization. In this session, we’ll be discussing a best practice framework for Agile Business Transformation: governing change with ‘just enough’ architecture.
Agile Business Transformation is the governance of an adaptive architecture that aligns with your strategic business objectives. This enables organizations to decompose value chains and create truly excellent customer value.
For Enterprise Architects with a focus on modern and digital business models, we’ll be sharing our complete out-of-the-box solution to kickstart change.
Key takeaways:
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Noble Automation Now is both a call to action and a holistic approach to achieving more success by combining Intelligent Automation with inspired leadership. Employing Noble Automation leads to more product and service innovation, higher employee engagement, and successful business transformation.
Automation and AI are essential now and will be even more so in the future. Helping humans be heroes in this age of automation is the key to serving all stakeholders and building winning companies and teams. Fear and struggles give way to excitement and success.
Leadership takeaways:
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One lasting learning from the past year is that businesses that were able to pivot quickly could accelerate investment and strengthened their resiliency. Pivoting quickly is made possible by having a composable business made from interchangeable building blocks.
Imagine being able to take apart a spaceship and rebuild it as a castle using the same building blocks, or more relevantly, take apart a dishwasher and rebuild it as a ventilator. Enterprise architects are the ideal people to lead this effort given the knowledge already derived from architecting the enterprise. In this session you’ll learn how enterprise architects can be key contributors to composable thinking using modular thinking and applying it to business and technology capabilities.
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Sustainable business innovation requires a constant flow of funding for IT investment. This means aligning with business on spending priorities to ensure only those projects are funded that support the business strategy and are feasible.
EA helps optimize and focus capital expenditures (CapEx) by exposing redundancy in projects, flawed solution design, and where strong IT is needed to support business capabilities critical to market success. In providing the means to assess the project portfolio from different perspectives such as business value, architectural impact and risk, EA eliminates CapEx waste and ensures maximal return on IT investment.
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Keeping up-to-date with the newest ways of implementing digital business execution can be overwhelming, especially because new enterprise architecture trends continuously vie for your attention.
This talk will explain Digital Twin of the Organization, Socio-Technical Architecture, from Project to Product, and Architecture Democratization. It will highlight which trends will escalate as organizations mature their approaches to digitalization and continuous change.
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For Digital transformation to succeed; organizations must embed data-driven intelligence into current and future operating models as well as identify ways to accelerate the organizations use data. With the emergence of data, analytics, machine learning and artificial intelligence as core to all modern organization’s it is essential for Enterprise Architecture and the Chief Data Officer to partner and enable the data-driven future organization.
Key Takeaways:
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In today's world, where agility & time to market is considered gold for a product; companies requires a holistic digital transformation. Having a consistent, common language between business and technology takes care of 50% of the problem. Business capability map not only help in establishing a common language but also drives a future business vision, technology strategy, roadmap and future technology investments.
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Thought-leader Mr. Lee Bogner, expands his recognized guidance focusing on the value-based leadership enterprise architects bring to digital innovation strategy. He reveals approaches, and success factors – which help organizations lead in today’s business world! Mr. Bogner shares learning highlights, exemplifying how future-thinking Enterprise Architects are enabling sound as well as trail-blazing consumer digital and physical (“phygital”) experiences.
As Enterprise Architects balance the traditional domain IT governance, and simultaneously embrace the dynamically changing worlds, and ecosystems of digital innovation - new skills, missions, and methods – will advance enterprise objectives to drive mature, while driving emerging markets growth. In today’s session, Mars Digital Venture Innovations Strategist, and Hofstra University thought-leader – Mr. Lee Bogner – shares inventive approaches which digital and traditional businesses may use to propel innovation benefitting the entire ecosystem of consumers, customers, and business and technology partners!
During his session, Lee will share KEY TAKEAWAYS including:
Learn where Enterprise Architects as futurists, are:
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Here from a leading expert on how automation brings value to supply chain management.
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In a world disrupted by exponential technologies, how do you build a culture where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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Noble Automation Now is both a call to action and a holistic approach to achieving more success by combining Intelligent Automation with inspired leadership. Employing Noble Automation leads to more robust supply chains service innovation and higher employee engagement and successful business transformation.
Automation and AI are essential now and will be even more so in the future. Helping humans be heroes in this age of automation is the key to serving all stakeholders and building winning companies and teams. Fear and struggles give way to excitement and success.
Leadership takeaways:
How to improve your business with Noble Automation
How Noble Automation can save your supply chain
What can go wrong, ruining the project and your career
How Noble Automation can stop the great resignation How to help humans be heroes - including you!
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Noble Automation Now is both a call to action and a holistic approach to achieving more success by combining Intelligent Automation with inspired leadership. Employing Noble Automation leads to more robust supply chains service innovation and higher employee engagement and successful business transformation.
Automation and AI are essential now and will be even more so in the future. Helping humans be heroes in this age of automation is the key to serving all stakeholders and building winning companies and teams. Fear and struggles give way to excitement and success.
Leadership takeaways:
How to improve your business with Noble Automation
How Noble Automation can save your supply chain
What can go wrong, ruining the project and your career
How Noble Automation can stop the great resignation How to help humans be heroes - including you!
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Since its beginnings, TPS had a beautiful vision of Just-In-Time but had to create workarounds to accommodate the ugly reality that certain factors of production were inflexible. That is where we need a rethink.
The advent of digital marketplaces now allows companies to scale labor, subcontracting, shipping or warehousing on a daily basis. This has a number of consequences that will inform how businesses can leverage the tremendous opportunities that come with “Full Just-In-Time”.
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Time to Act. That’s what many companies are feeling now that manufacturing risks and vulnerabilities have been exposed by the pandemic. Parts shipments have been delayed from Asia. Freight rates have doubled. Markets have changed and demand has shifted wildly. The economy is uncertain. What do we do now?
We will discuss global manufacturing strategies and reshoring of manufacturing and sourcing. It’s time to rebuild manufacturing in America.
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If you think that RPA is costly, development heavy, or difficult to deploy, think again. Many processes from the simplest to the most sophisticated can now be automated, even in the cases in which your more traditional RPA might not have been an option.
The latest iterations of RPA are overcoming the high failure rates and development costs of previous years to deliver rapid, cost-effective solutions across different parts of an organization all while maintaining control and governance.
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Embarking on your automation journey can be a risky and expensive undertaking. RPA-as-a-Service (RPAaaS) removes the risk, cost, and effort of starting with automation.
(1) Understand the principal risks of implementing RPA
(2) Understand how RPAaaS addresses these risks and accelerates adoption
(3) Understand how Security is protected under an RPAaaS model
(4) Understand how a fully automated future state is achieved once an RPAaaS program begins
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In a world disrupted by exponential technologies, how do you build a culture where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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To manually migrate single, medium complexity automation from one RPA platform into another can take 4-6 weeks and cost upwards of $10,000 in development costs. For organizations with more than 100 bots in production, this could mean millions in potential migration costs and months or even years of development time. But it doesn’t have to be that way!
Join Blueprint as we show you our RPA migration capabilities and answer your most pressing questions, including:
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1. The state of intelligent automation in healthcare – opportunities and challenges
2. Crossing the chasm – barriers to entry
3. Focus areas – where to start, how, and strategic bets
4. Design and implementation considerations
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Noble Automation Now is both a call to action and a holistic approach to achieving more success by combining Intelligent Automation with inspired leadership. Employing Noble Automation leads to more product and service innovation, higher employee engagement and successful business transformation.
Automation and AI are essential now and will be even more so in the future. Helping humans be heroes in this age of automation is the key to serving all stakeholders and building winning companies and teams. Fear and struggles give way to excitement and success.
Leadership takeaways:
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You have your COE in place, you've accumulated a fair number of automations, and you have demonstrated a positive ROI. Now you must double your automations and scale your operations, but your existing automations are consuming a lot of time and effort to maintain. How can you double your automations without doubling your staff? During this talk, I'll discuss the strategy that I've employed to not only double but triple our automations in the coming next year.
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Intelligent automation and AI are arriving like waves at the beach, relentless and filled with opportunity and risk. Like surfers, we can position ourselves in the right place for a magnificent ride. If we don’t, we may be crushed by the force of this incredible change.
The technology combines powerful tools that interpret written, visual, and auditory data, speed up processes, execute rules, and apply increasingly complicated reasoning to solve business problems with little ongoing human involvement - Both opportunity and risk.
We can make Intelligent Automation into Noble Automation by implementing it and sharing the benefits we create with all stakeholders. Noble Automation Now! is the assertion that robots, AI and Intelligent Automation can be applied for noble ends. Specifically, they can be used to bring out the best of us humans by removing drudgery, providing insights, and allowing us the time and energy to feel, think, empathize, connect, and solve problems—be human.
Leadership takeaways:
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Organizations around the globe are undergoing massive disruption to their business models, while at the same time facing unprecedented turnover at all levels. This latest wave of resignations brings with it the challenge of recruiting, hiring, and onboarding a diverse set of leaders into remote & hybrid situations, where building trust at scale remains a constant challenge. Whether it’s an internal move or an external hire, new leadership can create internal tension in the organization, and for the incumbent, a sense of frustration around the reality of the role they were sold.
Key Takeaways
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Many established brands continue to erode confidence with consumers due to recalls, environmental carelessness, fraud and human rights violations that undermine their credibility. Consumer awareness and regulatory requirements mean ethical sourcing and transparency are more important than ever to digital transformation programs. Enterprises today need to make ESG and sustainability goals an integral part of their global transformation. In a world where climate change should make sustainability top of mind, organizations must operationalize efforts to ensure their products are made in an ethical and environmentally friendly manner while establishing strict production standards.
Until today the efforts to ensure that our supply chains are sustainable has been left largely at the discretion of operations, procurement, and supply chain divisions, which are often isolated from the fallout of unsavory practices surfacing and negatively impacting brands and consumer choice. This session will bring together brand and sustainaiblity leaders with leaders in global supply chain management to discuss what’s needed to ensure you’re driving corporate sustainaiblity objectives in tandem with digital transformation programs.
Session discussion topics:
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The Air Force is building an ecosystem of improvement and innovation, which necessitates a bit of culture change. The Air Force is embarking on a cultural transformation to inspire Airmen to think differently, veering from a culture of inherent compliance that accepts no questions, to an improvement and innovative culture that is data-focused and outcome/performance-driven.
To build the ecosystem that improves the organization from the inside out we focused on Airmen development, Airmen innovation, and process management/modeling.
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Lee Cockerell, former Executive Vice President Operations, Walt Disney World® Resort, is well known as Disney's top trainer at the world-renowned Disney Institute.
Lee developed the 12 Great Leader Strategies while at Walt Disney World® that transformed Disney’s leadership strategy and ensured that the 7000 leaders at Disney knew how to deliver employee excellence, which in turn delivered service excellence, exceptional customer loyalty, and strong business results.
Lee will be sharing the Great Leader Strategies and what is unique is this course is not taught by a facilitator, everyone one will be taught by Lee himself.
“In Creating Magic, Lee Cockerell delivers his ideas about leadership in a common sense way that can really reach people and help them improve their effectiveness at work, at home and in their communities. His valuable leadership strategies and remarkable Disney stories will ring true for everyone who reads his book.”
Ken Blanchard, Co-author of The One Minute Manager® and Leading at a Higher Level
Elegant in its simplicity and practicality, Lee has distilled many powerful leadership strategies into the lessons many of us learned as children. They are no less relevant to our working lives. At its core, Creating Magic is a collection of stories that reminds us to demonstrate care and respect for every member of the team and to focus our efforts not on ourselves but on the people we lead.
George Bodenheimer, President, ESPN, Inc and ABC Sports
Lee is an exceptional leader, who is incredibly practical, and sticks to the how-to, and what to. If you want to engage Lee directly in your organization, below are Lee's contact details.
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The ongoing Corona crisis has made visible the perfect storm that arises from the conditions that characterise the 21stcentury: ever more demanding customers, shifting boundaries, endless connectivity, never experienced challenges to humanity and our planet, and, above all, constant and fast paced change. Bettina’s presentation will explore,
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Any business transformation effort must first determine what to change and how it needs to be changed. This is basic troubleshooting. Troubleshooting requires skills that are rare and hard to master. They often concentrate among enterprise architects. This, combined with their detailed knowledge of the “plumbing” of the enterprise—the links between process performance and business outcomes—puts enterprise architects in the best position to figure out what needs to change and how it needs to change.
This presentation introduces troubleshooting as an application of the scientific method. It shows how links between process performance and business outcomes can be viewed as plumbing, using the plumbing of a building as a metaphor. Finally, it shows how enterprise architects combine troubleshooting skills and knowledge of plumbing to quickly and accurately diagnose what a business change activity needs to target.
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As per Gartner, “By 2023, 60% of Organisations will Depend on EA’s Role to Lead the Business Approach to Digital Innovation”.
This demands that Enterprise Architects shift their partnership to generate ideas, connect teams and bring technology to deliver quick value on opportunities that can step change the business.
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Don's will introduce Advanced Intelligent Architecture as the very foundation
for the Digital Revolution and pandemic immune Digital Workforce of the
future. It is a powerful and compelling message
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Managing and securing your IT estate was difficult enough when all your applications ran on-premise . More and more organisations have started adopting multi-cloud strategy to run their enterprise workloads. By doing so, there are lot of pitfalls involved. In this session, you will learn more about:
Takeaways:
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We forget faces, names or numbers. But a good story? We never forget it. Instead of listing several ideas on a PowerPoint slide, a story helps convey the message in a memorable way.
New communication techniques are needed to improve overall maturity of EA and technology innovation leaders.
Learn why storytelling is one of the best tools for effective communications and how EA is a perfect tool to narrate stories to business.
Using storytelling techniques, EA and technology innovation leaders can engage leadership teams to understand how EA helps leaders make better decisions aligned with desired business outcomes.
This presentation shows how one can master the basics of storytelling to become compelling and persuasive communicators of EA.
Key Takeaways
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In a world disrupted by exponential technologies, how do you build systems and mechanisms where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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In a time where companies’ tenure on the S&P500 is half of what their predecessors were, it is crucial to ensure that product and tech teams are aligned in strategy and execution. Aligning work behind the discovery of customer needs is paramount to stay competitive in the fast-changing world of financial services.
Join Devin Anderson, Strategic Product Coach (Cprime), and Jesse Pearlman, Enterprise Agility Delivery Manager (Cprime), to learn how aligning corporate to product strategies enables faster discovery and pivots in an ever-changing market landscape and helps the organization align behind the why. Don’t overemphasize the agile processes and ceremonies. The real secret is about implementing an agile mindset through continual discovery and pivoting in the market to deliver the highest value to your customers based on their changing needs.
In this session you’ll learn:
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Do your stakeholders need to take it “back to basics” to see how process changes and strategic initiatives will change their ways of working? In this session, we’ll look at drawing the connective tissue between your functional processes and the application, control, and data layers that must work together to achieve results. This can be very empowering to your documentation efforts as well as enhancing understanding across functional teams. Give your project participants a common language and get stakeholders better engaged!
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Exponential technological growth is disrupting long-established industries, requiring organizations to dramatically increase agility and responsiveness. Thankfully, these same technological advancements, such as the Internet of Things (IoT), also provide managers with unprecedented new tools for success. While carefully implemented technology is key to a firm’s digital transformation, insight from employees around the operations of the business can actually augment and arguably exceed what technology alone can capture. Together--IoT data and human feedback--they create a powerful, unprecedented level of insight that can fuel any organization’s digital transformation.
In this session, participants will learn:
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Have you ever noticed how a strong and successful principle conductor can orchestrate the right instrumentalists to create fantastic music? Similarly, the key to success for an organization in the midst of change is to have a strong organizational framework that can orchestrate a cohesive change far more successful than if initiatives were driven individually.
Given today’s complex, global environment, many large organizations with well-intended strategies have been unsuccessful in their implementation. With individual entities working in silo’s driving their own charter, it is critical to have an overarching framework for ensuring that all the pieces fit together seamlessly.
Using real-life examples, the session “orchestrating change”, will focus on the framework to drive the strategic vision and maneuver an organization thru ambiguous periods of change to emerge successful.
The session will focus on
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In a world where "Big Data", "Data Scientists" and "Data Management" have become the new normal, it is now time to assess the actual value of information that is achieved. What does it take to add actual "intelligence" to your day to day operational business decisions? And why are we only automating things at the moment and not actually adding data driven intelligence?
Key takeaways:
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AI is fundamentally changing how businesses operate, redefining the way people work and transforming industries globally. In pursuing digital transformation initiatives, organizations need to capitalize on the opportunity with intelligent algorithms and models, improved processes, a data-centric culture, and an optimized software and hardware infrastructure to realize its full potential.
Gain an understanding of best practices for digital transformation initiatives and how AI and data analytics can be leveraged to deliver business value. Review the latest trends and directions in the AI industry, key challenges, and best practices for adopting AI-based solutions.
Topics include:
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“Controlling the controllables” is the best way to influence our desired outcome. Our personal habits and our group behaviour represents our culture which itself drives performance and productivity. Surely a continued interest in building a culture of excellence is important for all of us.
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The business transformation journey of operational excellence can be challenging, and digital tools and hype technologies can be overwhelming. Focusing on Financial Services, we walk through our roadmap to deploy a self-sustaining Resilient Digital Ecosystem™ based on people, process and data. We will demonstrate how Enterprise Information Management, Process Mining, RPA and Hyperautomation are the building blocks to establish a self-sustaining AI-Infused ecosystem. Start small and think big!
We look forward to sharing case studies and look forward to your questions on how to infuse AI into your organization.
Agenda
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Transform your customer’s experience with end-to-end automation that goes beyond the contact center. Whether a customer seeks help online, in a store or branch office, or with your back-office staff, UiPath enables organizations across industries to automate the entire customer journey.
Join Brad Beumer and UiPath customers as they discuss the following:
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Agenda:
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Summary of Presentation
COVID-19 changed the way our world works. Instead of face-to-face encounters, patients were forced to engage with their healthcare providers through a phone or computer screen. Telehealth and telemedicine is the new normal. Compassion and caring were already important to patients and now even more so in this digital age. In the age of consumerism, healthcare organizations must operate like any other industry and learn to engage patients in an empathetic and understand the way to maintain and enhance the digital patient experience.
Learning Objectives
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For most businesses, Process Mining is done for the sake of incrementally improving business processes. And while process efficiency is important, the data you mine can be put to greater use. When applied correctly, process intelligence makes a big impact on your customer experience.
Process Intelligence provides visibility and control of your processes. This extends even if processes are distributed across tools or platforms. Bringing your data together removes friction so you can provide a smoother experience for everyone involved.
Process Intelligence can greatly improve the customer journey. Watch this session to see how the generated process model can improve your business by:
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This session will cover the importance of voice and chat user interface bot design with contextual hand-off to humans in case of escalation.
We will describe what additional value can be added by leveraging Intelligent Automation technologies (RPA).
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Journey mapping is from the customer’s external viewpoint (interacting with the company for various customer service needs), while the service map is an internal viewpoint (company provision of services for various customer needs).
A best practice customer journey map documents the major paths the customer uses to obtain service from the company, the various reasons customers interact with the company, gaps in the current delivery of customer service, best practices that should be kept and strengthened and most importantly, it should map and track customer health metrics that customers indicate are most important to them.
Once this journey is documented and mapped, then the current state and future state service maps can be constructed to determine how and how well the company is serving the customer including any service gaps that need to be filled. A well thought out customer journey...
1) Provides a comprehensive pictorial of the various paths the customer transits through to obtain service from the company.
2) Provides a great assessment of the current state of customer practices and customer health.
3) Provides a great assessment of the future (needed) state of the optimal way to provide customer service that would enhance the service quality level vs. current state.
4) Provides a gateway to be able to map out internal service pathways as well as to document existing gaps and opportunities in those pathways.
The top things you will learn by attending this presentation
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LEARNING OBJECTIVES:
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This session will show you how seeing your processes clearly, using process intelligence, will help you understand what is actually happening within your organization vs. what is supposed to happen.
Key takeaways:
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We all want great experiences. Behind every great experience is a simplified and optimized process. But, all business processes get complex and fragmented over time and it become a real challenge to get actional insights on where to improve, automate, and optimize that is in alignment with your business goal.
In this session, Manjeet Singh - Director Product Management at ServiceNow, will show you how to take an embedded process mining approach and drive proactive continual process optimization across all your business processes. You will learn:
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Navigating your way through Process Mining sometimes feels like wading through quicksand! So many different messages, about seemingly similar tools, but how do you put together the required toolkit? Can you get all that you need from any single vendor? And if not what other technologies out there might be worthy of consideration?
During this session Mark McGregor will remind us how Process Mining fits into our broader transformation picture, and then guide us in thinking about complementary technologies to enhance and supplement our process mining efforts. Technologies for Data Prep and Visualization, along with Business Intelligence will be considered, and during the session he will also be talking live with Sofia Passova of StereoLogic about alternative approaches and challenges with mainstream thinking.
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In a world disrupted by exponential technologies, how do you build systems and mechanisms where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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Leading companies that have deployed Process Mining successfully have learned how to leverage data to drive business outcomes. Companies that are not data-driven have seen their data-driven competitors seize market share and make inroads into their customer base over the course of the past decade.
For several years now, investments in data and AI initiatives have been ranked by executives as the technology that will enable them to compete better in the marketplace. However, despite this acknowledgement and investments, many organizations struggle to drive value from their AI and data analytics investments.
This session will review some of the major challenges and highlight the best practices and lessons learned from data-driven organizations.
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In today’s changing business environment, continuous process improvement is a must. To remain profitable and competitive, there’s no room for inefficiencies. That’s why so many leaders are turning to process mining. It lets you make real-time process improvement decisions based on facts — not emotions.
In this session, we’ll show you how to move from diagnostics to continuous process improvement. Hear from Carolyn Dobie, Business Operation and Automation Manager at TriNet and Richard Rabin, Process Intelligence Lead at ABBYY as they discuss:
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During the last decade, Process Mining has been established as a powerful technology to achieve insights into complex business processes. “Switching on the light” has allowed companies to identify and remediate process inefficiencies. However, transparency is not a purpose of its own. Companies strive for Value, which is achieved e.g. through elimination of execution gaps, improved financial performance or smart sustainability levers.
In his presentation, Dr. Reinkemeyer will address the impact beyond Process Mining: technologies which leverage insights for proactive alerting, intelligent automation and simulation. Methodologies to frame and sustain value such as value trees, Masterplans and Centers of Excellence which serve as an internal accelerator to drive process transformation. In this evolution, Process Mining is the foundation which needs to be intelligently complemented to drive value for companies.
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Over the past year and a half, the pandemic has changed the world and Westminster city council staff have gone above and beyond to support their teams and meet the needs of their residents and businesses from their home workspaces- demonstrating the power in digital evolution. -That being said- the sense of interconnectedness with the City, its residents and colleagues has been truly missed. In this session we explore the journey Westminster city council has been on and their approach on the return to the city and future of work guided by a user led approach instead of a binary rule.
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The benefits of Digital Transformation are no longer in question. The priority now is to deliver on the quick execution of Digital Transformation initiatives. However, there are challenges and they are not technology-based. The human capital component, specifically the knowledge, social and emotional side of the human mindset, is the obstacle to overcome in order for Digital Transformation to succeed.
During this presentation you will gain insights into the following areas:
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Process Risk Analysis (PRA) is a method of examining and classifying operational processes into categories based on a variety of factors. This will help understand the completeness, accuracy, and precision, and automatability of process models and can also explain process discrepancies and lack of performance. More importantly, this exercise will provide a picture of which business processes are ready for automation and digital transformation, and will clearly illustrate the work that needs to be performed for processes that are not ready. Companies that do not examine their processes before implementing automation solutions tend to focus on the processes that cause the greatest problems – but automation is not always the solution and in fact may vastly accelerate failure.
The goal of this session is to provide a framework of PRA as it applies to a digital transformation strategy and encourage the user to focus on preparing processes for digital transformation before implementing technology.
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The world is undergoing significant turmoil and disruption creating a challenging and unpredictable environment for employees and organizations in both the developing and developed world. The availability and take up of digital technologies has enabled industries and the workplace to rapidly change in order to remain viable.
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If you are not automating work today, you are behind. 66% of the Fortune 500 are now automating work across three or more departments. COVID-19 proved that automation was the only tool in the IT toolbag to respond quickly to new cost pressures, spikes in demand and backlogs and strained resources. As we come out of the pandemic, automation is taking off, separating tomorrow’s winners and laggards today.
And employees love working with robots. They are not only freed from the mundane, robots also now leverage AI to help workers make better decisions, dramatically improving the customer experience and business outcomes.Join this session to hear how companies are using Robotic Process Automation (RPA) as the best path to true digital transformation. ROI is delivered in days and weeks, not months and years. $1 invested in UiPath, can return $25 or more in the very same year, a result unheard of in enterprise software… a category Gartner named the fastest growing once again in 2021.Learn how to estimate the value RPA can bring to your company fast. Because a fully automated enterprise is your best path to a digitally transformed enterprise.
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The Digital Business Transformation Journey – through culture and operations
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The Industry 4.0 Digitalization Imperative requires a streamlined, proven approach. Understanding that facilities have limited resources to forge a digital transformation, we will demonstrate that Digital Transformation can be performed without disrupting day-to-day operations. Our accelerated approach seamlessly integrates your current workflow processes from manufacturing/operations, logistics to supply chain.
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The global pandemic has transformed the way we do work as well as where we work. The workplace is no longer the place where workers go to work nor is it where the worker is. The new workplace is the shared digital environment and digital collaboration tools working teams use to get work done regardless of their location. What the pandemic showed us is that digital technology can and should change how we think about, and use, the workplace as work becomes more digital and mobile. This new digital working space creates challenges for organizations with regards to security, productivity, and costs. Creating a productive digital workplace begins with shifting one’s mindset from thinking about the workplace as a location to seeing it as a network of digitally mediated relationships and interactions. Technology now allows us to combine digital tools with physical space to create a modern digital workplace, one that uses the best capabilities of both. This creates new challenges for teams working digitally across boundaries and locations.
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Proactive steps that will help organizations minimize disruptions and security incidents enabling smooth operations while working within budget constraints. Sharing a practical approach towards improving Security posture and minimizing risk efficiently and cost-effectively. key take-aways:
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The last year has drastically changed our idea of what a “workspace” looks like. For some, it’s a building with keycards and open floor plans. For others, it’s a home office with family photos and pajama pants.
Where we work—and the way we work together—has shifted. Now learn how to build a work management strategy that turns these culture changes into a competitive advantage.
Hear Dave Landa, CEO of Kintone and Author at Forbes Technology Council, examine how companies can create strong, highly productive work cultures staffed by top talent using tools and policies designed for flexible workplace setups. His showcase webinar will cover:
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Organizations are adopting a Multi-Cloud approach to host the right business capabilities in the right cloud. Choice and flexibility of services coupled with a mature management layer enable cross-cloud mobility of workloads. In such a scenario, re-assessing the integration strategy is imperative to provide holistic insights for better decision-making.
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As Enterprise Architecture (EA) practices balance the mature domain of traditional IT governance, while embracing the dynamically changing worlds and ecosystems of digital innovation - new skills, missions, and methods – will further enable enterprise objectives of driving mature and capturing emerging markets growth. Today’s session, Digital Venture Innovations thought-leader - Lee Bogner - showcases an adaptable framework construct for guiding innovation by Business Sponsors, Enterprise Architecture teams and Partner organizations!
Learn how Innovation, and an Innovation Framework, fits in the Enterprise Architecture Mission
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In today's world, where agility & time to market is considered gold for a product; companies requires a holistic digital transformation. Having a consistent, common language between business and technology takes care of 50% of the problem. A business capability map not only help in establishing a common language but also drives a future business vision, technology strategy, roadmap and future technology investments.
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The world's data has exploded, reaching 64.2 zettabytes in 2020. A plethora of technologies store, structure, disseminate, analyse and bend this information to the shapes, we humans value. The language of business is defined in it's data, true "master data management" requires a paradigm where "data entities, attributes and relationships" are "First Class Citizens". What the heck are "First Class Citizens", don't we have enough border control issues!? The What, Why and How, accompanied by light hearted humour are all revealed in my workshop...tune in.
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In this sessions Joe Geary will be outlining how the COVID Pandemic has created a compelling call to action for Enterprise Architecture groups to create meaningful value for their organizations.
Enterprise Architects key role is for them to help the enterprise understand and navigate the interconnectedness and complexity across Strategy, Business Capabilities, Processes, People, Applications, Data and of course change initiatives.
He talks about how EA’s can avoid the trap of endlessly trying to capture “Current State” – but instead align and focus their efforts to rapidly effect Enterprise Strategy Advancement, Run and Operations Optimization and Risk Assessment and Mitigation.
The key takeaways from this session will be how EA’s can:
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SaaS has grown significantly over the last years and has become an integral part of the application landscape of every company. Some companies follow a very strict approach and point to it as “shadow IT” whereas others embrace the need and initiatives of the business and rather relate to SaaS as “business-led IT”.
EAs need to deal with the full spectrum of on Premise, IaaS, PaaS, SaaS, but most often rely on manual tasks to create the full picture. Integrations to the providers of IaaS, PaaS and especially SaaS effectively help to not only continuously have transparency, but proactively manage SaaS, thus redefining the role of the EA in an ever-growing SaaS world.
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Data Governance has become a hot topic in most data camps of late. Now, more than ever, governance has an opportunity to focus on the consumer impacts that data while delivering resilient systems. Governance is no longer just about defining data, building catalogues and defining standards – it is time for agility and expansion of our thoughts about governance as a whole.
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This session will include a review of a recent worldwide Digital Transformation survey of 4,300 decision makers from mid to large enterprises.
While 2020 was a year characterized by tremendous change, it also provided clarity on the need for organizations to be more agile, with a scalable and resilient IT infrastructure to manage future disruptions. The survey indicates that the top technology investments over the next one to three years Include: security and privacy solutions, multi-cloud platforms, AI, data analytics and data management tools.
The use of AI and data analytics is expanding across all lines of business. Business leaders are realizing how AI and data analytics are key differentiators to their business and are adopting a data-driven culture to drive greater insight into their business and their customers. These organizations need a platform that delivers an agile, open ecosystem for data scientists and developers to work efficiently together. An architecture-driven approach to building a data platform enables an organization to share data and maximize the benefits o their investments in advanced analytics.
Key takeaways include:
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One lasting learning from the past year is that businesses that we're able to pivot quickly could accelerate investment and strengthened their resiliency. Pivoting quickly is made possible by having a composable business made from interchangeable building blocks.
Imagine being able to take apart a spaceship and rebuild it as a castle using the same building blocks, or more relevantly, take apart a dishwasher and rebuild it as a ventilator. Enterprise architects are the ideal people to lead this effort given the knowledge already derived from architecting the enterprise. In this session you’ll learn how enterprise architects can be key contributors to composable thinking using modular thinking and applying it to business and technology capabilities.
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It’s time to act now. Conquering transformation and becoming a fully digital enterprise in the 21st century means agility is no longer a choice. Too little too late, and enterprises face the risk of becoming obsolete.
Join ValueBlue for a deep dive into combining progressive Enterprise Architecture and change in a world of digital transformation and globalization. In this session, we’ll be discussing a best practice framework for Agile Business Transformation: governing change with ‘just enough’ architecture.
Agile Business Transformation is the governance of an adaptive architecture that aligns with your strategic business objectives. This enables organizations to decompose value chains and create truly excellent customer value.
For Enterprise Architects with a focus on modern and digital business models, we’ll be sharing our complete out-of-the-box solution to kickstart change.
Key takeaways:
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It’s easy to underestimate the work and time involved in satisfying the needs for RPA governance, whether your business complies with SOX or not. Marco Chmura, Director of Quality & Transformation at Morningstar will share their journey in building effective controls as they’ve continued to expand their program (now in year 3) to key processes interacting with SOX sensitive applications.
Some highlights:
Security Administration needs
Establishing Change Management & Appropriate segregation of duties
Fulfilling Backup and Recovery requirements
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With Automation being the buzz word across wide spectrum of developments in Technology, it is important for organizations to not only be aware of the historical and current trends, but also think of future scope in Robotic Process Automation / Intelligent Automation.
Enterprise Architecture team of a company would be playing key role in governance of how well the company has been utilizing these technologies, while shaping the roadmap for future scope.
Based on her industry-wide research and in-house experience, Aura, from her shoes of Governance Lead of Enterprise Architecture team of Mondelēz, would be sharing insights on which domains have witnessed major implementations of RPA; vs. what those domains are that still offer more opportunity to further leverage RPA.
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This session will talk how Robotic Process Automation can answer on major challenges in customer service industry today
Robotic Process Automation is changing the world and a way how we work. Advanced RPA technologies and integrations are able to address major customer service’s industry challenges. During this session we will cover major customer service challenges and how RPA can address them.
Key Takeaways:
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It is no secret that RPA can dramatically accelerate your digital transformation initiatives, or that it can scale your business operations over night, or how it can de-risk initiatives by simplifying your compliance obligations with repeatable, auditable processes…
The burning question leaders are faced with is no longer ‘can I get value from Automation,’ but rather ‘am I getting enough value?’ Companies with established Unattended Automation practices are flocking to Attended Automation and Citizen Developer programs to unlock an entirely new level of business outcomes.
In this session, we’ll bring on industry leaders who have expanded their automation programs to include Attended Automation and Citizen Development. We’ll examine how employees think about automation and (86% are willing to use automation / 80% are willing to become citizen developers) and how COEs can run top-down automation programs while simultaneously embrace and leverage the bottoms-up contributions of their employees.
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Digitalization changes dramatically the way organizations operate. New digital tools are available almost every day; they enable the transformation of business processes to become more efficient, agile, meet compliance requirements, enhance customer experience, or improve the general quality of deliverables.
Robotic Process Automation (RPA) is one of those digital enablers which has been applied or at least discussed in many organizations as a possible solution to help achieve new levels of process performance. However, many organizations struggle to realize the full potential of RPA. According to newer statistics, 30-50% of RPA initiatives fail completely.
This presentation will discuss the typical value of RPA and how to focus on the right sub-processes to automate, improve those business processes considering the end-to-end process context and sustain the results through appropriate governance and hybrid workforce management.
Key topics addressed:
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Dr. Hizir will provide an overview of digital transformation readiness in banking, financial services and insurance (BFSI) industry with a discussion of key findings resulting from a survey SS&C Technologies conducted in the last quarter of 2020, analysing the progress of DT in BFSI over the first half of 2021.
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In a world disrupted by exponential technologies, how do you build systems and mechanisms where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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Automation and Digital Transformation initiatives are all around us, but for every success story, there are numerous disappointments. So, what separates those great success stories, at a process, automation, or business level, from the rest of the pack?
In this session the focus will be less about the specific tools you chose to use, but the categories of tools you might need and more importantly the outcomes you need to focus on. Automation that is focused on just doing what you have always done, will yield the same results – just cheaper!
If your goal or objective is different results, then it’s time to change the way you think about and leverage the range of automation options available to you.
During the session, Mark will share.
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Join Blue Prism and EY at The Largest Premier Gathering of RPA & IA Industry Leaders & Senior-Executives where we will be sharing key solutions to current & future RPA challenges.
In a business environment that is rapidly changing, automation at scale is quickly becoming the new normal. Gartner predicts that industry adoption of Intelligent Automation (IA) will reach 85% in some form by 2022, and hyper-automation (rapid automation using a combination of automation tools) will be at the core of these automation efforts.
Hyperautomation is transforming every aspect of organizational function from finance, tax, HR and IT to supply chain, regulatory compliance and customer care. World-class, best in breed organizations are now combining robotic, intelligent, and autonomous systems into their everyday working practices – widening the scope of potential tasks and processes that can be automated every single day.
Join Leaders from Blue Prism and EY for a panel discussion centered on how hyper-automation is transforming operations and helping create new opportunities for growth.
We will share:
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In a world disrupted by exponential technologies, how do you build systems and mechanisms where extraordinary performance becomes ordinary? How great enduring organizations consistently deliver exponential leaders, growth, and value creation?
We will explore how the best cross-industry organizations leverage "the right" culture, methods, technologies, and people as the ultimate engine for value creation and sustainable competitive advantage.
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We all learn that objectives should be SMART (Specific, Measurable, Achievable, Relevant and Time-bound), and yet we often find ourselves held accountable for metrics that are questionable in terms of their relevance or actual value, to be polite. And yet, no metric, as long as it is valid (measures what you think it measures) and reliable (can be reliably measured without bias or at least with bias accounted for) is inherently wrong…unless it is.
When reading “our new system to help increase self-service shows a 25% reduction in tickets logged as compared to the legacy system”, the statement raises more questions than it answers, especially if the system is running in parallel and allows users to choose freely which system to use. Is the system “causing” the drop, or differences in the users groups? These questions can be answered, robustly, and executives can be provided insights that are both accurate and actionable. Anything can be measured, if you really think about how to define exactly what you are trying to achieve.
This talk will provide insights into the following areas of organizational life:
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Digital augmentation of human-delivered care is propelling us to the forefront of scalable, personalized service: A population health management (PHM) technology that achieves all components of the Quadruple Aim, ensures the best outcomes at the lowest cost with patients and providers feeling empowered. Through UPMC Health Plan's intelligent PHM clinical platform and workflow engine, payers and providers seamlessly integrate with caregivers to deliver a customized end-to-end care experience.
Key Outcomes:
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With the increased functionality of digital forms, unprecedented connectivity and the changes brought on by the Covid-19 pandemic, there are increased opportunities for organizations to easily make the most of these advancements. This approach can result in increased business efficiencies and streamlined business processes, leading to reduced time and effort, along with providing opportunities to standardize business procedures.
They key outcomes of this presentation will be the following:
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The Covid-19 pandemic has reminded us that the emerging technologies of the Fourth Industrial Revolution are not the only source of disruption in business and life. The suddenness with which the pandemic struck has magnified for us to see the effects of disruption and the effectiveness of our responses as leaders, businesses, governments, and individuals.
The pandemic has also exposed both strengths and weaknesses of business continuity plans, change management and business transformation efforts and the leadership behind them. As we emerge from the pandemic what have we learned that will enable us to harness the power of disruption – whether we create the disruption or not. How do you successfully implement business transformation efforts when everything is not only changing fast but shifting?
Business transformation must be about more than just targeted efforts. The enterprise itself must be included. Organizations must be not only agile the must be anticipatory. In this presentation we will discuss:
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To deliver excellent customer experience, businesses need to keep automation at the centre of their transformation programme.
Join us as we share successful examples of front-to-back digitalisation programs and, discuss in a fireside with Rob Scott, Head of Market Services at Commerzbank AG, his thoughts on what makes the program successful.
As a part of this session, you will hear about
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Modern IT architecture needs to create connected business solutions out of individual components that are decoupled and independent by design. It needs to include people as well as legacy systems but still automate processes to a high degree. And all architecture choices will influence the business agility and innovation capabilities of the whole organization.
In this talk, I will discuss process automation as a centerpiece to solve these challenges and enable successful digitalization. I will dive into different ways to automate processes and share some real-life stories which will give you some guidance for your own process automation endeavor. I will present a developer-friendly way to automate processes and look into the journey to introduce this in your own organization.
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The benefits of Digital Process Automation (DPA) is no longer in question. The priority now is to deliver on the quick execution of DPA initiatives. However, there are challenges to DPA delivery and they are not technology-based. The human capital component, specifically the knowledge, social and emotional side, is the obstacle to overcome in order for DPA to succeed.
During this presentation you will gain insights on the following areas:
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For a long time, there has been a disconnect between operational excellence initiatives and customer experience. Organizations find their plans to transform customer journeys never make it from ideation to execution, or that supposed solutions create even more problems.
The good news? There's a way to achieve both efficiency and customer excellence while on your transformation journey. Hear case studies of companies who are leading the charge.
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COVID-19 forced mass adoption of Digital Transformation technologies, mainly to keep businesses running when the workforce, customers and partners at once became virtual and relied on whatever automation was readily available. Now, a year into this new paradigm of work, we’ve learned that merely automating a process is not digital transformation; rather, processes must be re-imagined as experience management – especially those processes around employee and customer service.
This session highlights:
Be sure to join this insightful session, and walk away with answers you need.
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This session will describe the process for a smooth migration to cloud for onprem calling infrastructure and Contact Center.
It will explain the benefits of a fully cloud solution vs a hybrid approach, Pre migration readiness is paramount to a successful and riskless migration; Evolving to cloud requires attention to network readiness and interoperability
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As we know the success rate for AI projects are very low, many use cases reach till successful PoC phase by creating ML model and desirable outcomes based on sample data; BUT moving them to production with real data starts coming from various sources ex, S3, ERP , Social media etc, and then the challenges start.
With changes in the model during training, accuracy in Inference goes down, versioning of dataset, model explain ability becomes important. This session discuss systematic approaches to take for scaling AI use cases.
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Just upto 6-7 years ago, many leaders believed that Cloud is just a fad. These leaders represented some of the largest technology companies that have been legends in their respective business domains.
Well the reality is for everyone to see now. However do we believe that all of us in technology world today are fully onboarded with the idea and understanding of Cloud? The understanding of Cloud, its requirements, technology landscape behind it and business outcomes that it can influence are probably still evolving.
Many of the companies still don’t run on cloud, either they are not ready for It or they don’t see a dire need to go on Cloud. Sometimes IT budgets don’t allow it, sometimes path to move to Cloud is not clear and most of the times, the companies are victims of heavy customization done systematically by their employed ITvendors.
Key takeaways:
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In a world disrupted by exponential technologies, how do you build a culture of Excellence & Innovation where extraordinary performance becomes ordinary? Organizations that consistently deliver exponential leaders, growth, and value creation.
We will explore how enduringly great, cross-industry organizations build their cultures as the ultimate engine for value creation and sustainable competitive advantage.
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In this session get insights on how to get back in and win the business game through Play Build. Listening to the award-winning author and thought leader Magnus Penker on how to remove blockers, activate amplifiers and aligning for constantly riding and jumping the S-Curves.
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But how do we know we are testing the right use cases before deployment? What if we have complex business rules that preclude managing clear and easily executable test cases?
As testers, we don't usually have the time and the means to test everything, and sometimes we just don't know what we don't know.
With the rise of big data and our executive's obsessive attention to using analytics for decision making, we also can leverage data to assess system behaviors without having to replicate the end-to-end business scenarios.
In this talk you will learn about:
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The presentation provides business leaders with general directions, best practices, and certainly, lessons learned, in the pursuit of an effective data quality strategy:
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Are you looking to grow a more inclusive culture? Learn how you can own your diversity strategy and benefit from this diverse team you create.
Now more than ever we are seeing an increase of digital acceleration along with covid pushing more women out of the workforce.
Supported by data that shows how diverse teams drive productivity, profitability, innovation, and help attract top talent, this session will review a four-step success framework to guide your own personal success and help you build a truly inclusive team culture.
Open your mind on how you approach diversity and embed that into your own success strategy.
In this session, we will discover:
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In 2021, the adoption of Cloud Native still creates competitive advantage. “Speed is not preordained, it’s a choice” - like Andy Jassy says. It’s more important than ever to embrace IaaS and PaaS without comprominsing on autonomy, speed or compliance. Hence, Product IT teams need to establish a holistic view on not only hybrid and multi cloud but also on the multiple deployments their engineering departments take to production environments everyday.
Ensuring great product experience for customers is a key driver key and in the era of cloud native can only be achieved by automating as much as possible. Especially when it comes to documentation, violation spotting and resolution, having accurate and up-to-date data at hand for a variety of stakeholders becomes essential.
In this talk, you will learn:
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Are you tired of investing resources into transformational initiatives that fail to demonstrate the outcomes that were promised? Do you have reservations when you approve investments, because you worry about whether anything will change and improve on a sustained basis? Does it frustrate you that leaders are not consistently accountable for the promised and targeted outcomes of their initiatives?
Blue Cross Blue Shield of Michigan has built and matured a model where value and outcomes from initiatives are consistently realized and demonstrated. You can improve the success of your transformations with a disciplined approach to managing the value associated with your improvement efforts.
To be successful, it requires culture, active and rigorous initiative oversight and communication. Join us to learn how BCBSM applies Value Management across its portfolio of transformational initiatives … with some simple processes and tools that you can use. Key takeaways that attendees at this session can expect:
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AI is fundamentally changing how healthcare institutions operate, redefining the way people work and transforming how patient care is delivered around the world. In pursuing digital transformation initiatives, organizations need to capitalize on the opportunity with intelligent algorithms and models, improved processes, a data-centric culture, and an optimized software and hardware infrastructure to realize their full potential.
Healthcare specific highlights from the latest Dell Technologies Digital Transformation worldwide survey include:
Key takeaways include:
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Implementation and change are the most difficult aspect of process improvement. Lean Six Sigma and other process improvement methodologies focus on the how to define, analyze and measure the problem, how to develop solutions for the problems, but stop short of the real challenges of implementing a solution, especially in industries like healthcare where change is often more complex.
Process improvement initiatives are often abandoned before meaningful change can be made simply because change is hard. This presentation focuses on the difficulties associated with implementing process improvement changes and how to support teams to get through the uncomfortable challenges of the early stages of implementation.
Key takeaways:
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We all want innovation. Even you. Yet, research tells us very few know how to make it happen. That’s a big disconnect. If it’s something we all want, shouldn’t we be able to bring it about. The good news is we can. If we are willing to learn, unlearn and relearn a few things.
In this interactive session we will demystify innovation through real life examples of how and why innovation worked in both large and small organizations, We will also touch on what kills a thriving innovation program or lab.
We’ll share how through trial and error we developed our Orchard Model of Innovation that allows innovative practice and creative thinking to emerge cross-culturally.
Participants will learn:
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The biopharmaceutical R&D value stream process is complex, lengthy (10 years average to develop a biologics drug from discovery to commercial launch) and highly matrixed. It consists of technical processes which interfaces with various business processes needed to enable the drug development process.
In addition, the R&D environment naturally focusses on “scientific excellence” and faces cultural challenges to embrace “operational excellence”. Thus, the long lead time to develop a drug combined with the highly matrix interfaces and cultural barriers makes it challenging to develop an operational excellence roadmap for R&D. The road to operational excellence in R&D is very young and more complex compared to the manufacturing and service businesses
This presentation will demonstrate the impact of Operational Excellence for R&D, in terms of transforming R&D into a highly efficient organization and enabling scientific excellence in R&D. It will show you how to build your own roadmap for empowering excellence in the R&D environment, which will include the following
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Healthcare information is locked behind silos controlled by providers and insurance companies. Within these silos, clinical and imaging data is kept separately. His arrangement makes it very difficult to correlate the two to find patterns that lead to insight even when working within a single silo. Working across silos is much more difficult and is one of the major impediments to advances on medical research.
The patient is left out completely, let alone having little control over how their data is used. That is about to change. The pieces exist to allow the creation of patient-controlled, standardized, and open data structures protected by advanced cryptography that will eventually replace these silos. In the short term, the silos will continue to exist, but will become increasingly unwieldy to maintain. This talk will paint a picture of this future.
Understand the problems we face with the status quo
Learn about the “big picture” offered by this future
Learn about the pieces required to make it work
Be introduced to work being done today to make it happen
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In today’s overly complex and ever-changing healthcare and business landscape, leaders face unprecedented challenges: pressure of reimbursement, new care delivery models, cost cutting, horizontal and vertical integration leading to vehement M/A, technology disruptions, regulatory compliance are just a few to name.
All these challenges illustrate non-disputable fact: Strategy as usual is not going to survive our business, let alone growing our business to be the market leader. Leaders must innovate and disrupt. Developing and promoting a culture of innovation is going to be crucial.
With 20 years of experience that has brought disruptive innovation to the healthcare, David will share concepts and insights about developing culture of innovation and driving sustainable changes.
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The COVID-19 pandemic has created a massive shift in how patients engage with their providers and receive care. This is forcing healthcare organizations to be agile and rapidly implement new strategies to adapt to the changing environment. How these changes will impact the patient experience, quality of care, and the health system’s finances, however, remains a major question mark. In this session, we will discuss how healthcare organizations can innovate the patient journey while maintaining operational excellence.
Key Improvement Focus Areas:
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The Construction Industry has its own characteristics that add more challenges for Business Process Management in general, and Process and Task Mining in particular. This session discusses the journey to introduce Business Process Management to a Construction Group of Companies, ECC Group.
It covers the special nature of the Construction Industry, the challenges, and the approaches to overcome them. In addition to the way, the infrastructure for Automation and Digital Transformation is being planned and built, starting from the Process and Task mining stage.
The session covers the following main points:
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When is Process Mining a "Tool-of-Choice" and can we get more out of it than from legacy reporting?
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In a disrupted world, how do you build a culture and practices where extraordinary innovation becomes ordinary? An organization that consistently delivers exponential leaders, growth and value creation.
The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation during market disruptions.
We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and collaborative leadership to deliver rapid and sustainable business improvements and innovations across all industries.
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The ability to predict outcomes can prove to be a competitive advantage in any realm of life. Prediction, within the Maintenance community, is key to staying out in front of equipment failures. The importance of a clean source of data in order to identify trends and detect failure modes especially random failures is what keeps equipment available for use and reliable when in use.
The ability to collect data is an obstacle, especially in capital-intensive industries. The solution is an investment in a cloud-based operating system that, through sensors placed on specific components of equipment, will allow the transition of asset data into the ability to monitor and analyze that data that then is used to make inferences from.
These inferences then lead to the deployment of specific maintenance strategies.
Key Takeaways:
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Competing priorities and constant reorganization put pressure on any growing business, couple this with the influx of new employees, and you have a recipe for corporate implosion. Growth shines a light on the dark places hidden away by poor processes.
In this session, the top takeaways will be:
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Join our discussion on how you can translate your CX/CE strategy into tangible results through strategic alignment of Customer strategy with operational processes. We will demonstrate and discuss our approach to delivering customer experience improvements and how the digital toolsets have evolved in this space. The key takeaways from this discussion are as follows:
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Recent acquisitions and new product announcements will have a profound impact on the process mining market. How these changes may come about and how quickly could significantly impact what tools or vendors should be on your shortlist. But it is not just the vendor landscape that is changing, the scope, language and objectives of process mining are changing too.
A vendor-neutral session that will cover, among other topics:
If you have been investigating or evaluating Process Mining products, then this session will be a must-watch, sure to be controversial, always inciteful Mark will blow away the cobwebs and see beyond any rose-tinted glasses.
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Learn how to start smart in your journey to embed process mining into the DNA of your organization. On your way to leveraging the full potential of the great technology of process mining, ARIS will take you through the three levels of maturity:
Level 1: Start with quick health checks of your processes with data snapshots in our completely free Elements edition.
Level 2: Raise your ambitions with Advanced by creating living processes with live data feeds of your end-to-end processes.
Level 3: Use the full potential of our technology to drive enterprise-wide process mining initiatives with Enterprise.
ARIS Process mining provides you with the capabilities needed for success! Rest assured that ARIS won't leave you alone with the understanding you've gained – the integrated ARIS platform gives you all the capabilities to be in the driver's seat for a holistic transformation of your business.
Key Takeaways:
Learn how to best start your process mining journey and grow with ARIS whenever you're ready.
Learn about ARIS Process Mining SaaS - which is just a few clicks away for a free evaluation.
See what's needed in addition to process mining to drive successful business transformation.
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Given today’s digital transformed world, new ways of working are shifting from physical to digital. This session will explore how your organization can make sense of the digital processes embedded within these newly established technologies using Process Mining.
Process Mining can not only uncover new ways to generate value by visualizing wasteful actions across your enterprise, but it can also act as a mechanism to incentivize and govern better practices. With thousands of end users, most organizations struggle to understand what is truly happening in their global technology platforms such as ERP, MES, and PLM.
It is time to lift the veil of these digital systems and uncover new levers to drive out waste in your organization.
Key Takeaways:
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The COVID-19 Pandemic and resulting lockdown forced change. We did not want a pandemic but we got one all the same. Our response to that change has shown us what is possible when virtual, and it has shown us what is important in general.
We have learned from the experience, and it is valuable to share those learnings in order to adapt and improve together. We need to ensure that we integrate best practice from our previous normal reality and our current virtual reality when we emerge into a new future possibility!
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Insights from a leader in the space:
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McKinsey estimates that $3.6 Trillion of work is automatable (Developed Countries)*
But how do you go about finding that work?
Process Mining enables you to discover the best automation opportunities hidden within your processes. Our integrated process mining and automation solution helps customers get from discovery to implementation, through to measurement and back again.
Key Takeaways
*Source: McKinsey Global Institute, “A Future that Works” –All US non-physical automatable wages, extrapolated to include Japan, UK, Germany, France, Spain and Italy
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Space — once considered the final frontier and only accessible to a select few — is now home to the most dynamic and innovative ecosystems on the planet. While not every person will get to ride on a rocket or see one lift-off, everyone — students, young leaders, entrepreneurs, small businesses and professionals — can become contributors to the $424B and growing space economy.
Despite recent excitement around SpaceX and NASA, you may not be aware that the technologies that enable space access and exploration have real-world applications that shape our daily lives. In fact, every community, infrastructure and aspect of modern life on planet Earth is dependent on space-related technologies, like weather forecasting, manufacturing goods, global communications, healthcare, and farming.
Advocating for space innovation to better life on Earth, Shelli will walk you through a pragmatic Workforce Development Roadmap to seizing opportunities in the global space ecosystem.
No matter what your demographic, skill set, or current path, you will walk away from Shelli’s session with solid footing on how you can pursue opportunities as a job, career, innovator, supplier, grantor, funder, partner, sponsor or collaborator in the bigger mission of bringing space technology innovation to improving life on Earth.
Shelli will highlight key opportunities in space tech innovation:
* Top technologies to watch in the space industry
* 1000’s of NASA space innovation patents waiting for commercialization
* Space commerce entrepreneurship programs
* Space tech transfer and insertion as a supplier to new space ventures
* Becoming a tech supplier to commercial and government enterprises
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Measurement is key to understanding the actual and potential performance of business processes. In addition, measurement provides a critical link between process changes and the effects they have on customer experiences and business outcomes. This webcast introduces measurement as a discipline, then dives into common and unique process measures. Participants will learn how to evaluate and create new measures for their unique situations.
- Learn how to link business outcomes to process performance
- Learn the five measures common to all processes
- Learn a more useful form for a business change roadmap
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Most organizations rely on data to receive insights and gain a competitive edge. Others may need to periodically store data to adhere to compliance norms.
Whichever the case, for data to be useful, organizations need to have a clear strategy and adopt an efficient approach towards data protection, management and governance. This session will shed light on strategies to help you to build a strong data foundation based on trust and reliability.
Key takeaways include:
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The iBPMs is at the center of the emerging CX, Automation, and Continous Improvement movements. The IQ of processes will continue to grow as the iBPMs leverages Composable Low-code, Process Intelligence, AI/analytics, the Real-Time Data Mesh, and Digital Twins at the Distributed Edge.
The Reason the iBPMs Emerged / A Historical Perspective :
What was the IQ of the Early IBPMs?
The iBPMs is Still Evolving?
Where will the iBPMs End Up?
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For most organizations today survival depends on digital transformation and this need has been accelerated by the pandemic. Consumers have moved online, automation technologies are advancing rapidly and tech-based companies are threatening many market areas.
Most digital transformation projects fail and many of those that succeed struggle to move beyond the pilot stage. Radical, comprehensive, strategic change requires the commitment and participation of everyone, in organizations that have little experience of doing that. Business leaders need basic transformation processes to overcome this challenge.
This session outlines a simple framework for digital transformation success, using basic tools that facilitate organizational collaboration to develop a transformational vision, create a roadmap for its implementation and manage its execution. The session will provide an introduction to:
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LEARNING OBJECTIVES:
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Identifying risk extremely early in the project business processes was the key target to develop the intelligent tender document screening approach.
Currently, the systematics are used in a broader and more holistic way to enhance proposal processes and get much more speed while reducing the reading time of large or many documents
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In a recent study conducted on hundreds of operations and IT professionals, it was determined that 95% of enterprises have already invested in or are about to invest in a no-code/low-code platform.
Why is no-code the next wave in iBPM? Because no-code platforms extend development capabilities to business operations—greatly accelerating and scaling process improvement. In this session, Tonkean will cover what the rise of enterprise no-code means for process management, and how teams can leverage this technology.
Attendees will walk away with an understanding of:
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As a contract manufacturer, Jabil strives to be the most technologically-advanced and trusted manufacturing solutions provider. To be able to drive this vision, we are focusing on our processes to prioritize customer needs and expectations. During the presentation, you will get more insight into:
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The famous reference by Peter Drucker, “Culture eats strategy for breakfast,” rings true when looking at actual results versus our expected outcomes around strategic implementations. An employee’s ability to adapt to rapid business change has less to do with what’s changing and more to do with cultural context. The larger an organization, the more vulnerable a company culture can become. When you throw on a sudden shift to working remotely, culture can be even less impervious to leaks. Much like a 12-step process focused on recovery, the first step in culture change is being willing to hold up the mirror and objectively look at how your culture truly reflects your company values and business vision.
Key Takeaways:
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As cohorts of Operational Excellence, most of us attack operational excellence and cultural transformation by focusing on processes and systems. But what about the people? What about people’s attitudes? The famous John Maxwell says “Good attitudes among players do not guarantee a team’s success, but bad attitudes guarantee its failure”.
What if you could get people to live their life and work life in a way that maximizes their potential, opens doors, impacts people's lives, AND allows them to live financially well all while making your team/organization great?
Sometimes people feel stuck, unproductive and living a less than fulfilling life. This affects their performance at work. What is the key to breakthrough? Many will tell you it’s education. The acquisition of knowledge. Some say it is the ability to win friends and influence people. Some will say the search for your purpose or passion. Others will say “hard work” is the key. All of these have some part to play and have some benefit. However, this presentation is going to show you what I have learned while consulting with hundreds and hundreds of organizations and individuals. You see, there is a “secret” hidden in all of this that can drastically change YOU, your people and your organization. Sure process improvement and system enablement can change and organization. But systemic change requires changing people and their attitudes. Embracing these concepts and putting them into practice will drastically change your organization almost immediately. It is totally up to you.
Key takeaways:
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Imagine your people could effectively work together so that they can build the processes that accelerate the business and improve customer's experiences – all at the right time and with the flexibility to change as soon the business needs change.
Imagine the processes could orchestrate all people, systems, and things that are needed to drive great outcomes. And imagine you could quickly understand any potential inefficiencies or bottlenecks and improve these processes as you go.
I would like to share Camunda's vision for process automation with you – a vision in which you can eventually automate any process, anywhere.
The 21st century will be dominated by algorithms. ‘Algorithm’ is arguably the single most important concept in our world -- Yuval Noah Harari: Homo Deus, 2016.
Processes are the Algorithms of an Organization. Successful businesses are masters in optimizing their algorithms
- by automating business processes that are designed precisely to their needs,
- by improving continuously as they gain more insights over time and
- by relentlessly leaving no part of a process across people, systems or devices behind.
Today’s Process Automation Challenge is End-to-end Process Automation --the key to Digital Transformation.
It’s Camunda’s mission to let you automate any process, anywhere.
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Learn why culture matters in maximizing return on investment, how people issues are now being considered pre-LOI, the difficulties in large corporations acquiring tiny start-ups, and how COVID has made the acquired employee experience even more complex
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In the financial sector terminating a relationship with the client is important for 3 reasons - financial crime, risk appetite, and economics. Banks and other financial organizations need to be cautious when onboarding new clients and while maintaining relationships with them.
It is, though, equally important for those organizations to say goodbye to their dear clients where the regulators or the stakeholders expect them to do so. They need to act promptly - but they also need to be thorough to ensure the offboarded client has no access to the bank's products and services. This is especially important in the case of financial crime-driven offboarding.
The presentation will use a real-life example of the major bank's offboarding approach to provide the answers.
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Today’s customer has become more informed and enriched and they no longer compare one banking institute or organisation with another or for that matter a product they offer with another. In fact, they compare experiences. Experiences that are easy, instant, and seamless.
This change has made a paradigm shift to current day business operations, how the business will get done, how to stay relevant and play an active part in the customer’s life. Traditional approaches with siloed channels with numerous repetitive workflows are doing little benefit to organisations, staff, and customers they serve.
Let’s navigate this journey putting the experience layer over the technology layer. This approach will allow organisations to orchestrate customer interactions across multiple touchpoints, generating massive savings in cost and time and delivering a CX that makes sense.
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In short 2020 was not all bad, it catapulted industries into the largest transformation of their business in a matter of days/weeks that would have taken some companies years if at all. This will go down in history as the evolution of digitalization, not that it wasn’t around before 2020 but was not being utilized due to COVID19 we saw technology accelerate at a rapid pace. Businesses will discover better ways to use technology and continually push to evolve further.
Working from home is now the new norm and people don’t want to go back to 9-5 and long commutes. We must adapt to the HYBRID WORKPLACE.
People First, invest in upskilling and re-skilling your workforce, encourage a growth mindset. Failure is only a learning experience without failure we cannot grow.
Embrace CHANGE its not to be feared it is a good thing without change we stay stagnant, stale, boring… ‘CHANGE IS HARD AT FIRST, MESSY IN THE MIDDLE AND GORGEOUS AT THE END’
It’s time to put Data at the centre of your business and use this to drive Business Strategy and Performance. Data analytics provides various advantages such as identifying new opportunities, understanding customer behaviour, becoming more agile and outperform the competition.
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The Covid-19 pandemic impact has been one of the most interesting social, economic, and consumption experiments in real-time with billions of people overnight changing pretty much everything about their habits. It has already impacted customer behaviors significantly through at least the near-term future.
In normal times, customer experience in banking is about making customers happy—with the result that they are more loyal, use products more, and cost less to serve. In the context of COVID-19, superior customer experience means clarity and transparency, support for digital tools with which many customers are still unfamiliar, and new products and services for customers in distress. This session will enable delegates to purposefully attract, meaningfully retain, and thoughtfully serve customers by advancing market segmentation through the following impactful capabilities:
1) Identify a strategic decision that would benefit from information about different customer segments.
2) Determine which customers drive profits.
3) Analyze actual and potential purchasing behavior periodically.
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Re-Engineering as a fundamental design is leveraged to sharpen business processes to achieve dramatic improvements in critical aspects that impact not only the profitability/bottom-line of the organizations but to greatly enhance the end-client experiences as well. At this age of digital transformation, robotic process automation and business process re-engineering are highly required for companies to nurture a progressive working environment and to stay ahead of the competition.
Key Take-Away:
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Today Banks are facing pressure from 3 sides – interest rate regimes put in by central banks, slow recovery in the economy across the globe, and a post-pandemic operating model that is testing their business resilience.
The industry has responded to this triple threat by looking at automation as a key lever for not only survival but actually to thrive in this new normal. Bain in their recent survey found more than 90% of the banks and capital markets firms have accelerated their efforts towards automation. In this session, we will discuss:
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In this session we’ll look at the changing role of finance and explain that while accounting skills still matter, finance folks will be expected to be IT savvy and understand enough about system design to drive discussions about what is needed and feasible. We’ll show how Finance is becoming a strategic partner, helping improve how you run the business, delivering insights and support strategy. We’ll look at the core processes in Finance: record-to-report and financial planning and analysis to explain what’s changing, what can be automated, and how to deliver real-time insights from a common data model.
We’ll also look at what stopped many organizations in the past, whether this was fragmented accounting systems feeding into huge data warehouses, fragmented accounting structures that grew with each acquisition, or 500 spreadsheets held together by an ERP system. Now we have one giant pivot table, the universal journal, a quest for common accounting structures that support business steering across the organization but offer the freedom to meet local legal requirements, and the move to capture information where it happens from different perspectives.
Key takeaways
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AI is fundamentally changing how businesses operate, redefining the way people work and transforming industries globally. In pursuing digital transformation initiatives, organizations need to capitalize on the opportunity with intelligent algorithms and models, improved processes, a data-centric culture, and an optimized software and hardware infrastructure to realize their full potential.
Gain an understanding of best practices for digital transformation initiatives and how AI and data analytics can be leveraged to deliver business value. Review the latest trends and directions in the AI industry, key challenges, and best practices for adopting AI-based solutions.
Topics include:
- Digital Transformation Update
- AI Trends and Directions
- AI Accelerators Update
- Data Best Practices
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Have you ever noticed how a strong and successful principle conductor can orchestrate the right instrumentalists to create fantastic music? Similarly, the key to success for an organization in the midst of change is to have a strong organizational framework that can orchestrate a cohesive change far more successful than if initiatives were driven individually.
Given today’s complex, global environment, many large organizations with well-intended strategies have been unsuccessful in their implementation. With individual entities working in silo's driving their own charter, it is critical to have an overarching framework for ensuring that all the pieces fit together seamlessly.
Using real-life examples, the session “orchestrating change”, will focus on the framework to drive the strategic vision and maneuver an organization thru ambiguous periods of change to emerge successfully.
The session will focus on
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Financial Services firms are in a period of extraordinary flux and their Operations are at the crossroads of all the change. If managing the delicate balance of cost, risk, regulations, client satisfaction, and revenue enablement weren’t challenging enough, Operations now has to ensure safe passage for the firm’s very many transformation efforts: Digitization, Client Experience Innovation, and Fintech integration to name a few.
Most recently, Operations has played a key role in the pandemic response by quickly pivoting to fully virtualized work and shifting work rapidly between locations to ensure that businesses are able to continue operating despite incredible market volatility. And, there’s no end in sight - the pace of change from an exponential world only promises increase.
As such, Operation Excellence in Financial Services is becoming synonymous with Operational Agility. It’s clear that firms that react, respond, adapt quickly, and are able to nimbly manage continuous transformation will be winners in this new environment. So the key question for Operations Excellence becomes: how to create Operation Agility?
Key learning:
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Have you tried to change the tires of a moving car? Yes, that is what continuous transformation feels like within the organization surrounded by a dynamic, constantly changing market environment.
Sounds like chaos, yet, agile transformation is critical for organizations to manage changing priorities and accelerate their ability to build high-quality products and reach them to their customers with speed.
NielsenIQ has been successfully engaged in agile transformation over the last 3 years and here is the story of how we do it.
Key takeaways from the session:
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Over the past two years, the District of Columbia Department of Consumer and Regulatory Affairs (DCRA) has implemented technology enhancements focused on creating value for our customers while improving transparency, accountability, and responsiveness. While there was no way of knowing the pandemic was coming, the agency’s digital transformation had the added benefit of allowing us to seamlessly transition from providing our services in-person to offering them virtually.
Upon taking the helm of DCRA in late 2018, Director Ernest Chrappah set out on a listening tour aimed at learning how best to improve the agency from a range of stakeholders. Using what he learned, Director Chrappah developed a roadmap to the agency’s digital transformation, which we call Vision 2020. Below are highlights from DCRA’s Vision 2020 plan that have resulted in easier and faster experiences for our customers:
These are just some of the accomplishments DCRA has been able to achieve through our Vision 2020 Digital Transformation.
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Insights into how a global financial enterprise is adapting and thriving.
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In a disrupted world, how do you build a culture and practices where extraordinary innovation becomes ordinary? An organization that consistently delivers exponential leaders, growth, and value creation.
The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation during market disruptions.
We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and collaborative leadership to deliver rapid and sustainable business improvements and innovations across all industries.
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Successful transformations require a rigorous and strategic confrontation of reality. COVID-19 crisis disrupted the global status quo in an unprecedented way. Organizations and individuals were forced to mitigate a range of systemic risks in an attempt to find sustainable solutions caused by this radical change.
While it is a great challenge to stay resilient: changes to the corporate strategy, culture, technology, and organizational processes are inevitable. Nevertheless, many opportunities came to the surface and Digital Transformations were accelerated.
Key takeaways:
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As many companies grapple with the unprecedented circumstances surrounding the COVID-19 pandemic, it also presents an opportune time to actively address the human side of operational excellence in today’s workplaces and virtual environments. Many businesses are faced with introducing new standards, strategic policies, and government mandates. In the quest to operate and deliver value to customers, at the very core of this cultural shift is human-centered design.
Even though digital transformation may look different for every company, industry, or new sector of innovation; essentially, the future of work starts at the intersection of 4 distinct rules of engagement that include: 1) diversity & inclusion, 2) ethics and awareness, 3) trust and safety, and 4) accessibility.
The CyberXR Coalition launched industry-wide standards that introduced a unique approach to help organizations successfully integrate digital technology into their areas of business. Our guide provided best practices and adoption-ready processes to help businesses reimagine the “new normal” of better leveraging digital transformations.
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The presentation will focus on two digital transformation case studies at Metrolinx where the first case study will provide an overview of the Operations division’s journey of moving from a paper shift sign-up process to a digitized and automated online platform for a workforce of ~ 800 employees located across the Greater Toronto Area (GTA). The initiative was a success despite the various challenges such as opposition to change by the unionized workforce. This accomplishment was possible due to the change management efforts from the project team including detailed process review & gap analysis, extensive stakeholder engagement and training, proactive communication to users and continuous improvement efforts.
The second case study will provide an overview of how a similar change management approach was applied to develop and create streamlined data visualizations known as the 5 Year Resource Plan for the Capital Projects Group (CPG) in Metrolinx, which is delivering the one of the largest Transit Infrastructure projects through Public Private Partnerships. This initiative was an astounding success with the Senior Management Team and Board of Directors as it provided insights and transparency into the various stages of the hiring process on an online platform which previously was not possible due to the use of spreadsheets and outdated processes. As a result of this transformation, key performance indicators aligned with the organization’s strategic objectives can be created and actively monitored to assess the division’s performance. This is only the first step in digitizing resource management in CPG as business intelligence tools and process improvements will continue to shape and transform the future for Metrolinx.
Key Takeaways:
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Most companies have started their digital transformation or at least plan for it. However, an industry study shows that only 1% of organizations have their processes sufficiently under control to realize the full potential of digital solutions.
Companies struggle to operationalize their business strategy and aligning their digitalization properly. The value-realization of digital initiatives is often too slow or business expectations are not met. An appropriate process management discipline addresses those challenges. It optimizes the time-to-value.
The presentation discusses a process-led approach to digital transformation to accelerate the time-to-value and minimize risk. The findings are illustrated through examples from insurance, health, and high-tech companies.
Key topics to be addressed:
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BASF Global Strategy. An insight into the journey of a global leader and the impact of digitalization being leveraged across the enterprise.
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Artificial Intelligence, Augmented Reality, Blockchain are key components of Industry 4.0 and each technology has its benefits. Unfortunately, most organizations are not ready for these digital solutions due to lacking infrastructure, data, cultural mindset or business case validation.
I would suggest ALL firms are ready for Robotic Process Automation (RPA) and implementing this technology is a great change management tool to enable Industry 4.0.
My presentation will provide the following:
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In a disrupted world, how do you build a culture and practices where extraordinary innovation
The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation during market disruptions.
We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing and collaborative leadership to deliver rapid and sustainable business improvements and innovations across all industries.
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RPA can build solutions for financial transactions to train a Machine Learning model that directs corrective actions to robot workers. By combining an ideal mix of bots and humans working in tandem, significant improvement in process efficiency at much lower costs can be achieved. The AI-based models will be built upon financial data sets and recommend corrective actions in order to improve financial management.
AI-enabled robotic process automation capabilities will address financial system errors. Currently, RPA, however, is unable to handle unmatched transactions, which are those where the invoice number, amount, method of payment or any number of details cannot be reconciled. It can take humans anywhere from a day to months to track down and resolve these unmatched transactions, adding up to billions of dollars in unresolved financial activity. If the models are successful, they will not only save time and money, but they will help increase financial compliance and get a better idea how its dollars are being spent
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RPAs are commonly used to replace processes that are highly manual, rule-based, and repetitive. RPAs can also be used to connect different technologies or systems.
I will provide several examples of how we utilized RPAs to save millions of dollars. I will also list some steps I would do differently next time I implement an RPA project as sometimes this tool can come with a big bill.
Key Takeaways:
o RPAs are fantastic, if they are done right and if the right resources/partners have been utilized
o Many RPAs can last for years and save significant cost and time for your organizations.
o Monitoring and validation can come with big bills
o Next time I implement RPAs I would probably invest in internal resources
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The question is not if you automate, the question is when, how and how fast. Bosch Service Solutions applies its automation in various fields. From back office to front office. From scaling automation to AI within a customer-centric organization.
Description:
Experience the journey of automation at Bosch Service Solutions with:
a. Who we are and why does automation matter to us?
b. Automation journey thus far
c. Practitioner’s view: The Bosch Service Center a global and omnichannel approach applies automation
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The world is forever changed and our post-coronavirus enterprise transformations must reflect the new realities of touchless remote business and operations execution and management, and virtual value enhancement for our remote human and digital workforces.
Mr. Kuk's presentation addresses these changed realities through new and patented RPA, AI, virtualization, and remote business management technologies.
His Presentation Includes:
1) A Post-Coronavirus Senior Executive Survival Manual
2) How To Grow Market Share In A Shrinking Virtual Economy
3) Using Advanced Customer, Client, Patient, and Market Behavioral Analysis To
Dramatically Improve Revenue, Customer and Employee Satisfaction, and
Operational Efficiency
4) An Intelligent Automation and Virtualization Checklist and Toolbox For
Enterprise Transformation Success
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AI today is all over the news, yet it has not transformed the workplace as promised. We will argue that the reason is that we forgot humans, both as developers of AI (lacking organizational tools in AI development) and as consumers of AI (lacking transparent interfaces).
I will show how we deal with these issues at Huawei’s Noah’s Ark lab where we (AI researchers) work closely with systems engineers (our AI consumers and collaborators).
Key takeaways:
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Is it time to break up with your RPA vendor?
Due to the large number of RPA projects that have failed to meet their objectives, more and more companies are expressing the desire to switch RPA platforms. However, most have been stuck with whatever tool they initially chose because re-platforming was costly, incredibly challenging, and often also meant re-building your entire bot portfolio from scratch.
Until Now. Blueprint’s streamlined end-to-end migration process makes moving between any of the leading RPA vendors simple, fast, and affordable, thereby unlocking the entire RPA market. Attend this session to learn:-
Why 2021 will bring an influx of RPA platform migration and how to know if migration might be right for you-
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The rapid rise in the fortunes of RPA vendors, means everyone is talking RPA, but does it scale, is it the right automation approach, are you solving the right problems? And where best to start? These are just some of the key questions you need to think about before rushing in. Doing the same things faster and cheaper is rarely a recipe for long term survival.
There is no doubt that recent events have driven most businesses to a crossroads faster. Changes that may have taken years are now occurring in months and weeks. But assuming your business is moving past survival mode, you now need to focus on thrive mode. Making and executing decisions that will ensure you thrive in the world of opportunities that lie ahead.
In this session we will discuss
- Why Thinking Before Acting Could Save You Time, Money and Heartache.
- Key Technologies You Need in Order to Apply Automation Smarter.
- Scaling RPA and Building for Change
- The Risks You Face When Rushing to Automation Too Quickly.
- Effective Change is a Do With not a Do To Process.
As a strategy consultant, Mark has worked with users, vendors and consulting companies, and is frequently called upon to advise and just these sorts of questions.
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The impact of the global pandemic in 2020 caused organizations to make dramatic changes to their operating models to support remote work while also ensuring business continuity. These changes were largely fueled by IT and automation initiatives, and in many cases were implemented in record time to meet the needs of a rapidly changing environment. Analysts predict the momentum from 2020’s IT and business transformation initiatives to carry forward and we’ll see a similar, if not enhanced pace in the coming years.
This continued focus on automation will have an impact on the job market. By 2025 the World Economic Forum anticipates ‘the time spent on current tasks at work by humans and machines will be equal.’ However, most analysts agree that new jobs created because of automation will outpace jobs lost. In tandem to these automation goals is an accelerated focus on upskilling and reskilling of employees.
In this session we’ll explore how organizations in both the public and private sectors are using the momentum created in 2020 to redefine the workplace by unlocking human potential with automation in the post-pandemic world.
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This session will include a review of a recent worldwide Digital Transformation survey of 4,300 decision makers from mid to large enterprises. Although 2020 has been a year of characterized by tremendous change, it has also provided clarity for the need of organizations to be more agile, with a scalable and resilient IT infrastructure to manage future disruptions. The survey indicates that the top technology investments over the next one to three years include: security, privacy software, multi-cloud platforms, AI and data analytics and data management tools.
The use of AI and data analytics is expanding across the enterprise. Business leaders are realizing that AI and data analytics are key differentiators to their business and are adopting a data-driven culture to drive greater customer insights. These organizations need a platform that delivers an agile, open ecosystem for data scientists and developers to work efficiently together. An architected approach in building a data platform enables an organization to share data and maximize the benefits of their investments in advanced analytics.
Key Takeaways include:
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Description: While the Lo Code No Code movement has been evolving for a few years now, what’s really emerging is the pace at which the providers are increasing the market cap. Added to that trend is the acquisitions of some of these by the Cloud providers - AWS, Microsoft and Google. Enterprises will start looking at options beyond the Cloud in the next few years and this is why, it’s really important to fully evaluate this for applicability in your enterprise. The timing for adopting this is now. Attendees can walk away with an understanding of:
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Understand the Industry 4.0 concept of Digital Twin
Understand The Enterprise Digital Twin
Identify Areas of weakness, gaps, optimization methods.
Accelerate Digital Transformation
Connect the Process back to Value chains and Business capabilities
Keep Architecture up to date
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Digital Transformation is essential for sustaining, growing, and innovating any business that is in the market for 5 plus years. No business can be established without using automation, that depends on the technologies.
The on-going changes in technology is forcing both the providers and consumers of the technologies to change their business model to remain relevant in the global competitive marketplace. To stay ahead of the competition, consider digital transformation as a journey and not a one-time strategic initiative.
To continually achieve digital transformation, the fundamental goal for any organization is to provide secured business operations. This all is possible only with Enterprise Architecture focus. Companies need to adjust their culture, strategies, operations and technology platforms continually by leaning on the right data.
Key Takeaways
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As we know the success rate for AI projects are very low, many use cases reach till successful PoC phase by creating ML model and desirable outcomes based on sample data; BUT moving them to production with real data starts coming from various sources ex, S3, ERP , Social media etc, and then the challenges start.
With changes in the model during training, accuracy in Inference goes down, versioning of dataset, model explain ability becomes important. This session discuss systematic approaches to take for scaling AI use cases.
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IT executives have the mandate to ensure digital transformation happens – fast. They know agility is core to digital business success and are implementing Agile approaches such as SAFe, Scrum, Kanban and DevOps to enable IT to deliver products in ever shorter release cycles.
However, IT executives in large organizations are finding it difficult to keep agile development in line with the overall direction,plans and strategy of the organization. There needs to be a bi-lateral exchange between strategists and Lean product managers or there will be a cleft between how digital strategy is defined and what development teams work on. If not addressed, the cleft grows larger leading to poor Agile execution and uninformed decisions on strategy.
Speed-to-market is hampered, digital transformation loses intensity and sustainability, customer desires aren’t fulfilled and the company’s competitive edge is lost. Strategic portfolio management (SPM) integrates strategy management with Lean portfolio management and the feature portfolio on a collaborative platform so that all involved stakeholders see one source of truth and perform their planning and operational activities in the context of the (changing) business strategy.
Find out in this session how SPM can ensure your company’s success in rapidly becoming a competitive player in digital business.
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Organizations have spent the past years focusing on efficiency, which meant when hit with a major disruption like COVID-19, many business processes were too brittle to quickly adapt and simply broke. During the rebuilding process, Gartner indicates that leaders must design an architecture that: enables better access to information; can augment that information with new insights; and is composable, modular, and can change and respond more quickly as decisions are made.
But how do you do that? A good first step is to add a business architecture top layer to your enterprise architecture efforts. Using this lens, you can connect IT to business objectives (ensuring your efforts are business-outcome-driven) and therefore easily changeable when business objectives evolve or change.
In this session you will learn how to:
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We forget faces, names or numbers. But a good story? We never forget it. Instead of listing several ideas on a PowerPoint slide, a story helps convey the message in a memorable way.
New communication techniques are needed to improve overall maturity of EA and technology innovation leaders.
Learn why storytelling is one of the best tools for effective communications and how EA is a perfect tool to narrate stories to business.
Using storytelling techniques, EA and technology innovation leaders can engage leadership teams to understand how EA helps leaders make better decisions aligned with desired business outcomes.
This presentation shows how one can master the basics of storytelling to become compelling and persuasive communicators of EA.
Key Takeaways
1) The power of telling stories
2) The key components of a great story
3) How to apply the storytelling technique to EA concepts
4) How to convey complex and technical ideas to key stakeholders in a simple and engaging manner
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To address the demands of digital business, many organizations adopt a product-centric approach to delivering solutions. This approach is based on creating cross-functional product-centric teams which have a high degree of autonomy to experiment, innovate, and iterate to continuously deliver value for the customers.
The product-centric model requires a nimble approach to architecture, in order to balance the team's freedom to innovate with the risks of creating redundant, overlapping, or disconnected solutions. In this session we will discuss how Architecture can provide valuable services in the product-oriented delivery model by influencing the digital business strategy, connecting strategy to execution, shaping the product portfolio, and enabling sound technology decisions to maximize value from technology investments.
Some key takeaways include:-
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Business capabilities are foundational elements of enterprise architecture in any business organisation. They organise and describe abilities an organisation needs to deliver its business objectives. Having a determined set of required capabilities is just a beginning, though.
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In this time of continuous transformation, mergers & acquisitions (M&As) are an indispensable lever to help enterprises innovate and grow revenue. In recent years, there have been upwards of 50k global M&A deals and transaction volumes of more than 3 trillion USD — numbers which are expected to grow in 2021 despite a decline in 2020.
From an IT perspective, integrating, merging, or carving out another company is a complex process requiring the leadership of enterprise architects. At this presentation, Christian Richter, LeanIX SVP Customer Success, will discuss what enterprise architects (EAs) must consider when transforming IT and why their role is key to the success of M&A activities.
Join Christian to:
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As we know the success rate for AI projects are very low, many use cases reach till successful PoC phase by creating ML model and desirable outcomes based on sample data; BUT moving them to production with real data starts coming from various sources ex, S3, ERP , Social media etc, and then the challenges start.
With changes in the model during training, accuracy in Inference goes down, versioning of dataset, model explain ability becomes important. This session discuss systematic approaches to take for scaling AI use cases.
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Information technology innovation creates new opportunities every day to make more money, be more efficient, find new markets, and change existing operations dynamics. Technology advancement is happening so fast that companies are finding it hard to catch up and adapt to the latest and greatest capabilities.
Companies are currently trying to embrace digital transformation and move to the cloud; however, that journey takes years, and it is full of challenges and issues, mainly due to data integration and system compatibility. This keynote will address key elements to successfully leverage digital transformation and capture values while aligning with the overall business strategies. It will also highlights the importance of the delivery mechanism and change management to enable the digital transformation journey.
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How do you make a decision when so much is unknown and so much is on the line? How can you defend your decision? Whether it is a pandemic or Artificial Intelligence and the black box syndrome, this is what all senior leadership teams are facing right now.
Learn how to cope in this environment of unknowns. Learn about the models available to help you and the techniques at hand. Magnus will share his insights from firsthand experience in leading hundreds of projects and advising top executives, monarchies, ministries, and nonprofits all over the world.
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In most enterprises, deployments are occurring in an ad hoc manner, primarily driven by lack of protocol and unapproved decisions by various operators or employees. Some deployments even violate the organization's compliance obligations, such as being deployed in a manner that violates PCI DSS rules.
If you want to ensure that future deployments comply with policy and organizational requirements. In this session, walk through the processes and technologies that will keep Tailwind Trader's deployments in good standing with the help of Azure Blueprints, Azure Policy, Locks and more.
The solution is governance, and making sure you, the developers and IT Pros who are advocating cloud in your organisations understand the management needed for successful adoption is key
Whilst governance does not need tooling per se, Microsoft has a range of great tools in the Azure arsenal to help you.
In this session I’ll talk about the kinds of things that can go wrong and the simple things you can do to avoid them.
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It’s 2020, and still 70% of transformation project fail. Cloud adoption is accelerating, but so many companies are still struggling to plan a migration & setup a proper Governance in a reliable way.
Do you have questions like “what are the 120 AWS accounts that be just discovered are about”, and “who is the owner of a troublesome cloud account”? Then this talk from LeanIX can give valuable insights on how successful companies provide transparency and the required business context.
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Companies are rapidly migrating applications and workloads to the cloud. For many this is a Software as a Service for a first option, with migration to public cloud second, and only if necessary will workloads be deployed inside of the legacy data center. This is further complicated by the desire to accelerate the development lifecycle allowing devops to drive the IT migration. InfoSec is playing catchup to the business and devops constant acceleration.
In this session, you will learn strategies and best practices for allowing SecOps to keep up with the Speed of DevOps, as well as fundamental security knowledge applicable for any workload migration to any cloud provider.
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New products and solutions are provided at high-speed form different cloud providers. With the current changes and new norms of working from home, businesses need to adapt quickly and efficiently to the cloud. In this session, we will shed the light on the GCP options provided and how to choose according to where you are standing now in your cloud journey.
In this session you will learn;
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If culture eats strategy for breakfast, no wonder most organizational initiatives become “side dishes” and fail to meet their objectives. From safety improvement programs to high technology deployments, organizations are littered with great ideas and plans that were systematically chewed up by the jaws of culture.
In this session we will learn how great enduring organizations build cultures of excellence, innovation and value creation as their ultimate competitive advantage.
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2020 has been a transformational year in the Healthcare space that has forced payers and providers to radically adjust process and strategy. As health plans scramble to implement rapid cycle improvements and modifications amidst constantly evolving regulatory guidance, it is essential that plans consider mid and long-term strategies through an Operational Excellence lens that enables continuous improvement and agile flexibility for sustainable and effective change.
Takeaways will include:
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In a disrupted world, how do you build a culture and practices where extraordinary innovation becomes ordinary? A Healthcare organization that consistently delivers exponential leaders, growth and value creation.
The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation during market disruptions.
We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing and collaborative leadership to deliver rapid and sustainable business improvements and innovations in the Healthcare industry
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Stumped by USA’s failing healthcare system? Searching for new strategies? Need to innovate but not sure how? You’re not alone. Join this session to learn five critical factors that keep an organization relevant and innovative. Learn how one healthcare system launched an innovation lab and how they used it to foster a culture of innovation as well as solve some of their pressing challenges.
Participants will hear AdventHealth’s story of creating an innovation lab and why it mattered. Five critical points will be highlighted showcasing how each broke new ground. Participants will have a chance to consider how these same factors might be applied in their own settings.
Here’s our 5 key learnings that have saved our neck. Maybe they’ll save yours too.
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We often think of data visualization as a tool that describes what happened. However, it also tells a story that can guide the future. Use it to uncover hidden problems, redefine those problems, and craft solutions for growth. Join us for this interactive session which will help you find the possibilities in your data. The audience will experience a case study that focuses on a process improvement project for a major healthcare provider.
This session will review how storytelling through data visualization led senior-level hospital administrators to gain a more holistic understanding of the operation’s true problem, and what was needed to remedy it. The audience will also learn how to create patient-centric empathy in data-driven presentations. (Bonus: the tools used in this case study are accessible to all business professionals, making the content that much more relatable to the audience.) Lastly, attendees will be able to chart their own path for growth using a free, interactive digital transformation tool.
Attendees will receive the following benefits:
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Operational excellence in healthcare is defined as delivering improvements in care quality and safety by the everyday, ongoing use of continuous improvement techniques that are driven and owned by staff.
The COVID-19 pandemic and its overwhelming impact on hospitals and healthcare workers have led to the deferment and postponement of many improvement efforts, which is understandable.
In addition, we know that disasters tend to exacerbate system weaknesses that already exist. So, what steps can healthcare leaders take to activate operational excellence? Establishing trust, demonstrating leadership commitment to these continuous improvement efforts and change management practices and tools can lead the way to activating operational excellence. While there are additional significant High Reliability Organizations (HRO) principles and actions leaders can take, this session will focus on 2 of the fundamental actions of trust and change management.
Healthcare organizations that have adopted the elements of establishing trust and change management in their process improvement efforts, have benefitted from the resilience of an empowered staff. Thus, building the capacity and capability to continue to activate and support operational excellence in challenging times. The session topics include 3 high level steps that leaders can take toward activating operational excellence.
Topics:
1. Understand the Center for Transforming Healthcare’s High Reliability Model
2. The senior leader’s behaviors and roles in leading and supporting operational excellence
3. Establishing trust and change management in leading organizational and cultural transformation
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Gartner and PWC reports that 50% of Healthcare organizations will adopt RPA and Hyperautomation to transform the Healthcare enterprise over the next 3 years. However, many Healthcare organizations started their RPA journey early and have learned from their mistakes, challenges and wins to build world class centers of excellence in their respective space.
In this session UiPath will host a panel of COE leaders from different Healthcare spaces to discuss their journey into RPA and how they are tackling difficult challenges around adoption, scale, ROI and the many other transformation aspect of a RPA program
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The session will address culture transformation and providing the skills necessary to achieve sustainable excellence in healthcare.
We will address how a focus on culture and thriving can impact the majority of key organizational metrics, including outcomes from one health systems success at reducing burnout and enhancing thriving from 2019-2020.
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Timely access to services is the gateway to patient safety and quality. Scheduling is the foundational step to providing access to care that is highly reliable. The redesigning and reimagining of effective and efficient scheduling strategies are dependent on an evidence-based approach that focuses on the critical drivers of the scheduling system in supporting the needs of the Veteran and providers related to access, patient safety and quality.
Understanding the opportunities and limitations of scheduling systems is critical to successfully enhancing access to services. To move the maturity of the VHA healthcare ecosystem forward, VHA measured and validated a scheduling improvement initiative to support the access to care strategic benefits. Predicated on the documented and deliberate transparent methodology use, VHA created the pathway to optimization for high reliability of delivery services for Veterans and providers.
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Process Mining has gained a great deal of attention over the past 2 years. Some vendors suggest it will replace modelling, some say it renders BPM unnecessary, others suggest it will be a flash in the pan! Amongst all the marketing hype lies a reality and value that can be hard to uncover, and sometimes hard to implement. In this short session we will explore where Process Mining fits in your Process Management mix, and how you can ensure you avoid the potential landmines ready to catch the unwary. Specifically, the session will help you understand;
With Mark’s wealth of experience in all aspects of process, this is sure to be a thought provoking, idea generating session, that may well leave you wondering what just came at you from left field!
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Those who do not know the problem cannot solve it and every effective therapy requires a proper diagnosis. If you want to maximize the efficiency and resilience of your business, there is no way around digitalization and automation.
UiPath is not only the market leader in Robotic Process Automation (RPA), but is also the only RPA provider to offer its own Process Mining solution. These are just two of the components of UiPath’s unique Hyperautomation platform. In this session, Rudy Kuhn will show how the interplay of Process Mining, RPA and the other components of the UiPath platform enables the sustainable improvement of process and maximization of efficiency.
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Have you ever felt like you are in an end-of-the-world sci-fi movie where the world leaders aren’t listening? Do you feel like you have seen this movie before? And somehow you can’t help but think… this is really happening to us and I thought we were smarter than this…!!!!!!
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In their journey towards Process Excellence, business leaders are increasingly extending Process Mining with Task Mining in order to get a 360 degrees process insight, identify their next-best actions, and leverage intelligent automation for driving their desired business outcomes. In this session, discover how to leverage Desktop Data for capturing the granular manual steps involved in your processes and for completing your digital twin.
Key Takeaways:
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There is a great deal of power in developing a plan for the future vs. reacting to arising challenges. This presentation identifies the benefits of leveraging and analyzing process data during the facility master planning phase to identify capital projects and operational improvements to meet future business drivers. The concept of incorporating lean six sigma tools and techniques will be discussed to understand current maximum capacity and quantify improvements to assist in making informed decisions that focus future investments where it is needed.
The presentation will discuss tools and techniques using specific examples from recent projects:
Leveraging data collected as part of a regulated industry
Lean Six Sigma tools and techniques to analyze the data to scope capital projects.
Project example using capacity analysis and specific metrics to provide a business justification for a capital project.
The presentation objective is to show that a planned, data driven approach to capacity / master planning, based on current operations, gives owners the ability to make informed decisions in designinga facility, not only for their current critical situation, but also for the growth of the business.
Learning Objectives: At the conclusion of this presentation, participants will be able to:
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We know that a smart connected plant embraces the digital transformation of Industrial Internet of Things(IIoT) by collecting data that result in collaboration and operational excellence. The state of growth inIIOT can cause manufacturing companies to implement smart technologies on a fractured infrastructurein trying to meet the demand. Also, many companies will need to consider restructuring departmentswithin their company to meet these technological needs.
The technology/data Mining reporting structure is very important to the health of a company. There is no other organization in the company that can alterthe way the company operates than the technology/data mining-based departments. It is as critical for the technology departments to be involved in the company’s most strategic conversation as it is with finance, sales, engineering and plant operations.
In this session you will learn:
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This session will show you how seeing your processes clearly, using process intelligence, will help you understand what is actually happening within your organization vs. what is supposed to happen.
And key takeaways:
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Programs often struggle because the biggest obstacle to any complex, large-scale change is the lack of detailed knowledge on current state activities. Before starting a major initiative, a company must map its processes, its systems and its experiences.
Today, the necessary level of operational detail does not exist in most companies, and it is very difficult to obtain. Process Intelligence offers a solution to this challenge and can help jumpstart your automaton and transformation programs.
Takeaways:
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System Migrations are more than just mundane IT projects. Driven as an enterprise-wide initiative, they can foster operational excellence across departments and make a real impact on the business. By cutting through the complexity and bringing processes to the forefront of these transformations, process excellence leaders can not only drive project success, but also set their processes up for continuous improvement well after go-live.
Key Takeaways:
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Sam Covell, Chief Procurement Officer and Scott Van Valkenburgh, Global Alliances and Channels Leader at Genpact, reveal how to use best-in-class process optimization tactics to reduce maverick buying, improve right-first-time purchase orders, and make digital transformation in procurement a reality.
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Given today’s digital transformed world, new ways of working are shifting from physical to digital. This session will explore how your organization can make sense of the digital processes embedded within these newly established technologies using Process Mining.
Process Mining can not only uncover new ways to generate value by visualizing wasteful actions across your enterprise, but it can also act as a mechanism to incentivize and govern better practices. With thousands of end users, most organizations struggle to understand what is truly happening in their global technology platforms such as ERP, MES, and PLM.
It is time to lift the veil of these digital systems and uncover new levers to drive out waste in your organization.
Key Takeaways:
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Presentation from a leader in Cultural Transformation for Operational Excellence & Business Transformation who will be delivering ‘high-octane’ sessions on the very latest technology, solutions and case studies on best practices to meet the most pressing challenges that you face today.
Explore some of the latest tech and thinking from industry-leading solution providers, explore what each product and solution can do to help your organization along on your Operational Excellence & transformation journey.
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THE PREMISE: With the backdrop of COVID-19 and a Tsunami of Business Products, Services and Technological change forcing the question, “How to Influence” therequirements of Cultural Changes and a Shift in IT Demand/Supply Models?
This presentation will focus on Transformation & Innovation from a Cultural dynamic,with the backdrop and impact of the Coronavirus. We will discuss the following:
Attendees will walk away with the understanding that conventional boundaries between industries are eroding. The relationships among suppliers, producers, and consumers are also blurring more rapidly than many business decision makers are prepared for, and that these approaches to a High Capacity, Dynamic Hybrid Supply/Demand Model is the only methodology capable of …“Moving At The Speed of Business”, even during a Global Pandemic.
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It is essential for enterprises with regional organization presence to have strong headquarter(HQ)-regional alignment to ensure the strategy execution on the field. The concept of agile squad team can be applied to advance collaborations between the HQ and regions with the support of digital collaboration tool. Not only ensuring the field execution on track, the digital agile squad format can also further transform the entire working culture in the enterprise particularly in the current unprecedented situation where working culture is shifting digitally.
I will share key learnings and experiences on the following key questions based on my previous transformation project in a telecom operator in Indonesia – the world’s biggest archipelago country.
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Organizations recognize now more than ever the transformative power of a culture of innovation, yet few know how to make it happen. Join this webcast to learn 4 key elements that foster a culture of innovation within any organization. The 4 elements will come as no surprise. In fact, most of us would expect these. Why then are they rarely seen in organizations? What makes implementing so difficult? This webcast isn’t so much about these 4 elements but rather how to implement these elements to create a culture of transformation, aka, a culture of innovation.
4-6 bullet points of the key takeaways attendees can expect from your webinar session:
Through story, case studies, practical application participants will learn how to take these 4 elements to create a culture of innovation. Takeaways will include the four critical components needed to create a culture of innovation and how to :
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In this presentation, Dr. Marlene R. Kolodziej, DBA, ITIL, VP, Centralized Services, Ricoh USA, Inc. will discuss how Augmented Reality (AR) is one silver lining that has come from the pandemic and is allowing for a superior customer experience, despite the limitations of not being able to complete in-person service calls. She’ll also detail how people, technology, knowledge and process play into the delivery of a business continuity plan and use Ricoh’s response to the pandemic as an example of what worked, while also sharing lessons learned.
Takeaways:
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In the wake of the current global pandemic, people leadership skills have gone from nice-to-have to critical. While many companies are responding by offering trainings that emphasize communication and empathy, few of these programs actually give practical instruction about how to achieve this change, and employee pulse surveys reflect this lack.
Key Takeaways:
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If culture eats strategy for breakfast, no wonder most organizational initiatives become “side dishes” and fail to meet their objectives. From safety improvement programs to high technology deployments, organizations are littered with great ideas and plans that were systematically chewed up by the jaws of culture.
In this session, we will learn how great enduring organizations build cultures of excellence, innovation, and value creation as their ultimate competitive advantage.
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Organizations deal with continuous shifting, change in the past few years has been happening more frequently than ever before in history. Driven by many factors such as technology, politics, globalization and health crisis, many companies have not been able to catch up fast enough to adapt to the frequent and wide changes in the market place.
While many organizations feel that “change” is a threat, others that generally succeed feel that change brings opportunities to find areas to improve products, services, technologies, people, and processes to realize sustainable competitive advantage. Changing for the sake of change is meaningless without a defined brighter future. In recent years many businesses have focused on transforming and optimizing their operations.
However, many efforts fail because of one or more of the following three pillars do not get the proper attention from the leadership: Strategy, Project Management, Change Management. It is a three-legged stool as those three elements must all be addressed to find the right balance and ensure organizations are able to deliver their objectives while addressing any constraints they may have.
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How to prepare an organization for upcoming transition times-change in leadership
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#Leadership with Clarity – A Seat in the Board Room, with a “Voice”
#Cultures (Not Vision/ Values/ Mission statements) makes great organizations Culture eats Strategy for breakfast
#Build a Great Culture: Great Results Will Follow
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The Air Force is building an ecosystem of improvement and innovation, which necessitates a bit of culture change. The Air Force is embarking on a cultural transformation to inspire Airmen to think differently, veering from a culture of inherent compliance that accepts no questions, to an improvement and innovative culture that is data focused and outcome/performance driven.
To build the ecosystem that improves the organization from the inside out we focused on Airmen development, Airmen innovation, and process management/modeling.
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Learn about Uber's digital transformation of it's Procure to Pay process. Uber has leveraged process improvements and technology to advance it's operations while enabling a more cost efficient customer friendly service.
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What do we need to do to change the performance of our capital projects? Learn how to change typical overruns on mega capital projects with our top 10 list for success such as:
In today’s current environment, the proficiency and long time practice of our remote work regime has been promoted to the forefront. In collaboration with our digital visual management partners, we will also share insights, processes of optimized schedule improvements by 20% both virtually and automated.
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One of the US’s largest energy companies shares what drove them to pursue Operational Excellence, and how they’re using assessment to accelerate their journey.
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In a disrupted world, how do you build a culture and practices where extraordinary innovation becomes ordinary? An Energy organization that consistently delivers exponential leaders, growth and value creation.
The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation during market disruptions.
We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing and collaborative leadership to deliver rapid and sustainable business improvements and innovations in the Energy industry.
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The COVID 19 pandemic has imposed intense pressure on all parts of a business, but it has been especially hard on capital projects. Most companies have cut back their capital spend by 30% or more and have announced significant reductions in headcount. The pressure to successfully execute those critical projects that do remain on the docket is ever more intense.
The objective of this presentation is to provide some potentially helpful ideas to companies faced with the need to stretch every capital dollar, and to make hard choices on which projects to execute. Project portfolio optimization, rigorous front-end project development, and risk management are no longer nice-to-have processes but could become essential for the survival of the business.
The presentation will also touch on some critical aspects of people and technology that could make all the difference between project success and failure in current circumstances.
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Applying the fundamentals and using a systematic approach to your improvement is critical now more than ever. Not only does our technology rapidly change, but so do the people using it. The fundamentals of the methods and tools have been modified, skipped, and/or politicized over the past decade leading to a deep approach rather than taking the first step of understanding how the enterprise operates. The structure and process must be in place for Strategic Planning, Policy Deployment, Annual Operations Execution, and Operational Excellence in order to keep your improvements sustainable. The approach must be packaged so that all people can be part of and accept the change. Key elements from this talk will be:
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Applying the fundamentals and using a systematic approach to your improvement is critical now more than ever. Not only does our technology rapidly change, but so does the people using it. The fundamentals to the methods and tools have been modified, skipped, and/or politicized over the past decade leading to a deep approach rather than taking the first step of understanding how the enterprise operates. The structure and process must be in place for Strategic Planning, Policy Deployment, Annual Operations Execution, and Operational Excellence in order to keep your improvements sustainable. The approach must be packaged so that all people can be part of and accept the change. Key elements from this talk will be:
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According to the International Energy Agency, carbon-based electricity generation contributed over 30% of total global greenhouse gas emissions in 2018, by far the largest source of global GHG emission. To minimize the impact of climate change and meet the Paris Agreement's goal to limit the increase in global warming to 2°C, Morgan Stanley Research estimates that the world needs to spend US$50 trillion over the next 30 years in clean energy and technology. The International Renewable Energy Agency forecasts that US$750 billion a year is needed in renewables alone over the next decade.
The question on the minds of many investors is not whether to join in this growth, but how to channel capital into wind, solar, hydro-electric, bioenergy, energy efficiency and geothermal projects to help slow and mitigate climate change. RE Royalties represents an exciting opportunity for socially and environmentally conscious investors, who want to make sure their dollars are going towards protecting and restoring the environment.
RE Royalties’ innovative royalty financing model is well proven in other industries, but we are the first to apply it to the renewable energy sector on a global scale. Sourcing financial capital for renewable energy leaders is a crucial issue for new projects that want to get off the ground quickly to take climate action. A small, or start-up company can rarely source capital by borrowing from a commercial bank, and accessing capital is the biggest hurdle to getting renewable energy projects built.
The projects that RE Royalties invest in are helping to solve the world’s climate issues and create a more sustainable economy. RE Royalties helps their clients by taking a unique approach with the royalty-financing model to fill a gap in the renewable energy finance market.
Outcomes:
Renewables produce energy by harnessing the energy created by the sun, wind, or water, making them an indispensable ally in the fight against climate change. If we truly want to build a more sustainable energy future, then we need to ensure that renewable energy entrepreneurs have access to the capital they need to get their projects off the ground.
In this webinar, attendees will learn:
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We have moved past the faster, cheaper, efficient topics: to create real impact, and to make the world more resilient, SwissRe continues to transform towards a better tomorrow. This session gives an overview over how SwissRe's P&C Business Management organization focuses to be consistently client centric in core services and create new propositions that help clients grow and manage their portfolios in a transforming marketplace.
Key takeaways:
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Today's banks and financial institutions face challenges that seem to be familiar and very well known: globalisation, competition, regulators, and rapid technological development. The global pandemic has certainly made it all much more difficult.
Banks exist to deliver value to their stakeholders. Interestingly, to achieve this goal, they must focus on delivering value to their clients.
This is especially important when banks and financial institutions are undergoing digital transformation. However technically it sounds, in order to succeed digital transformation must be client-oriented - and start with definition of strategic architecture and client-driven journey.
Using real-life examples, this session will explain:
how to ensure client is at the center of digital transformation
what digital transformation frameworks, methodologies and tools should be employed
how to measure the success of digital transformation.
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Since the COVID-19 pandemic began the world has had to transform how we work, how we engage and interact with each other, and how we deliver value to or customers.
Conversely, our customer's needs are changing rapidly. Their definition of value is changing daily.
This session looks to address the following questions by sharing stories of success and failure in identifying and rapidly meeting new or emerging needs with simple solutions:
what mechanisms exist or need to be created to clearly identify and understand new needs from your customers
what existing solutions have a new or different value proposition?
what processes and systems need transformation to be able to rapidly design and test new solutions?
How can you understand if a new need will be permanent or long term versus a short term crisis need and how do you decide what to do?
The key takeaways:
Answers, insights, lessons learned from the questions above
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The need to move to a more digital banking model has been planned or played with for almost a decade, but COVID-19 has made the need for digital growth strategies, improved digital experiences and reduced operational costs more important than ever.
Financial institutions of all sizes must reassess their existing business models, core systems structure, distribution networks, commitment to innovation and product assortment for a marketplace with more demanding customers, more agile competition and shareholders who are looking for greater efficiencies.
With this health crisis, customers are more willing, more accepting and more welcoming than ever before to a digital channel, digital platform and digital service. This presents the right opportunity for financial services firms to aggressively drive digital growth strategies.
This session will focus on the following digital growth insights:
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Development of a new approach: “System Integration” concept and embedding into running project
Structuring and mobilizing stabilization and remediation program for end-to-end contract management system (order-to cash)
What we have changed and what we have learned…
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Long-lasting, impactful digital transformation requires an acute knowledge of the people, processes, and systems that comprise your organization. Successful digital transformation necessitates understanding how your tangible assets -equipment, machinery, and facilities - operate to deliver value.
It requires active participationand behavior change from people at all levels of an organization. This level of stakeholderengagement provides leaders with the insight and perspective needed to see what their specificorganization needs -- not just what’s been done before.
However, achieving this level of integrated engagement at scale can seem difficult, if not almostimpossible. Asset data comes from multiple sources. It takes time to integrate and analyze what’shappening. But swift decision-making and evaluation requires a solution that provides real-time,integrated insight into asset performance and location. And on people engagement, surveys provide snapshot-in-time perspectives, but lack specificityand real-time input.
How can leaders collect and organize input from hundreds, even thousands,of stakeholders? More than that, how can they assess sentiment, extract meaningful insights,and use this information to make decisions?
This interactive presentation will provide Digital Transformation leaders with strategies andpractical tools to engage people in change initiatives, lead positive behavior change toaccompany technology implementation, and ultimately, drive successful transformation acrosstheir organizations.
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Real-time feedback has the power to drive employee excellence across an organization. During this session, Patrick Law, Vice President, Client Operations for Card Services at Fiserv, will:
In many organizations, feedback is collected and delivered infrequently. Employees typicallyreceive formal feedback once a year, during an annual performance review. These reviewsoften cover generalized comments on an employee’s performance but lack the constructivespecificity that empowers employee growth. Moreover, many organizations administer point-in-time surveys to gather client input. The results provide vague, backward looking sentiments,often too late to act on them.
Real-time feedback offers an impactful alternative to the annual performance review andtraditional client surveys. For employees, real-time feedback offers constructive, in-the-moment,micro-feedback on behaviors aligned to critical business processes. For clients, real-timefeedback offers an always-on, direct voice to deliver actionable insights on services andoperations. When delivered well, real-time feedback helps employees improve and deliver onkey performance metrics. Fiserv has built a client-experience focused culture to deliverexcellence and drive results for our clients.
Learning Outcomes: Attendees who attend this session will gain the following insights:
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Digital Transformation has taken the financial services industry by storm. The rise of digital native challenger banks, direct consumer access to markets, and peer-to-peer platforms have created more ways than ever to borrow, save, and grow capital, resulting in heightened customer expectations and market saturation. Organizations are spending billions on enterprise software and investing in employees that will take their business to the next level.
Departments for processes excellence, operational excellence, and digital transformation are commanding more and more attention from executive leadership. And yet, there seems to be a gap between how processes are assumed to operate, how they actually operate, and what effect they are having on an organization's business outcomes. In this session, learn how to move the needle with your process investments by technically linking them to business outcomes, and bringing them straight to the doorstep of LOB personnel.
Key Takeaways
All about the outcomes - make sure that the process improvements have a direct and measurable correlation to the overall company objectives
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Are you challenged with getting all the right people in a room for decision-making and visible engagement? Are your technology initiatives leaving business stakeholders scratching their heads with confusion? This session will show you how to embed information management practices throughout every phase of the project or program, continuously keeping the right audience informed of the right message at the right time. Discover how to apply knowledge sharing and collaborative tools to tailor your messaging for the entire project ecosystem.
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In this session we will have a discussion of the evolution of financial services, and what it may look like in terms of “next generation digital financial services” delivered through innovative new business models and leveraging digital technology accelerators, to deliver ubiquitous, embedded digital financial services in our children’s lives.
There are six prevalent business and technology platforms delivering innovative digital financial services today. Which models and platforms will pull ahead to lead market share in the next 5,10, 20 years? What types of digital technology are they leveraging and how is it applied to make digital financial services more relevant seamlessly in our lives?
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In the current situation transformation becomes even more important especially for the aerospace industry. Digitisation will play a decisive role in transforming the aerospace industry. Whilst implementation of digital technologies in design and manufacturing within Aerospace has proven to be more complex, there are arising opportunities in a number of use cases on the interface between design, production, logistics and services.
Within the presentation the focus will be on what has been established within Rolls-Royce – and what opportunities are laying ahead given the current crisis in industry and in particular the aerospace industry,
Focus:
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More and more CFOs mission are to be an indispensable partner to business leaders.Accordingly, they need to invest in capabilities like data science as well as business analyticsplatforms that will help them deliver better information and insights that guide businessdecisions.
In this presentation, I will provide a framework for Finance to overcome barriers to the attainment of high analytic maturity.
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With the world rapidly evolving, organizations are required to keep pace or risk irrelevance. The biggest risk organizations face is falling behind because they aren’t adapting quickly enough. This is what the Honeywell team faced when they evaluated their digital operational lead-to-revenue lifecycle. Under-leveraged technology, lack of sales and marketing alignment and complex internal processes.
In response, Zahra orchestrated a transformation to modernize the customer experience and the back-end systems and processes to drive true change.
Join this session with Zahra Mahedi, Global Digital Leader at Honeywell PMT division, to learn:
• How the digital team executed an overhaul of Honeywell’s digital operational lead-to-revenue lifecycle
• The methodology created and implemented for digital transformation
• Why people, processes and technologies are key for any transformation
• How connecting the dots, will increase contribution to revenue
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Urgent cost pressures, demand spikes and backlogs, strained resources, and an imperative need to protect revenue and optimize expense - these are some of the issues that a global pandemic creates. Businesses today are seeking immediate action to respond to COVID-19's impact on their operations.
Once this global crisis stabilizes, executives all over the world will be looking to bring employees back to work faster and their revenue machines up and running again, while also reshaping their businesses for long-term resiliency. Automation plays a central role in both. Join this session to hear how companies are using Robotic Process Automation (RPA) to address the issues that the global pandemic has created by:
Plus, learn how to estimate the value that RPA can bring to your company enterprise wide fast. Robotic Process Automation is the fastest growing enterprise software industry for the 2nd year in a row (Gartner). And now it is set to become the #1 strategic priority for your company. It’s Time to Automate.
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Wondering how to get stakeholders on board, align with recognized priority initiatives, and tell the story of change management to your entire organization? Learn to speak a universal language through the ins and outs of business process modeling.
This session will apply a project/knowledge management perspective to sharing innovation and leading others to change through the power of process mapping. Explore the potential of machine-readable notation for your fully optimized and automated transformation.
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Many digital transformation initiatives only deliver a fraction of the potential business value. Enabling technologies like Robotic Process Automation (RPA), Intelligent Low-code Platforms or Analytics tools set high expectations but don’t really deliver what they promised. Business and IT struggle to agree on a joint business case. A process-led approach to digital transformation helps to set the right priorities, define a realistic business case and realize the anticipated business outcomes.
This presentation discusses a focused and effective approach to digital transformation using business process management to move from strategy to operations. Attendees will learn how to:
- Set strategy-based priorities pragmatically
- Improve rapidly and effectively leveraging the right digital technologies
- Adjust dynamically
- Realize and sustain value
The digital transformation approach is explained leveraging case studies, mainly from insurance, health and technology companies.
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Current ways of thinking about software development tend to suggest a (false) dichotomy between Development and Operations. Many organizations are trapped in a pattern that imagines you can either be efficient or effective. However, if efficiency and effectiveness are considered mutually exclusive (that is, you cannot drive both at the same time), it is extremely difficult to drive differentiation and therefore, unique competitive advantage. So how do you accelerate differentiation, while creating resilience and driving scale? The problem isn’t choosing between these initial logics, but instead expanding the way we understand IT works with a third economy: scope.
During this session, Jabe Bloom from Red Hat’s Global Transformation Office will discuss the Three Economies model. Through the three economies - differentiation, scale, and scope - this efficiency and effectiveness paradox needn’t be paradoxical. Organizations can pursue both forms of value (differentiation and scale), by extending their economic decision making to include a third way of thinking about value (scope). You’ll walk away with an understanding of how to adopt the Three Economies model in order to transform your organization.
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Long-lasting, impactful digital transformation requires an acute knowledge of the people,processes, and systems that comprise your organization. Successful digital transformation necessitates understanding how your tangible assets -equipment, machinery, and facilities - operate to deliver value.
It requires active participation and behavior change from people at all levels of an organization. This level of stakeholder engagement provides leaders with the insight and perspective needed to see what their specific organization needs -- not just what’s been done before.However, achieving this level of integrated engagement at scale can seem difficult, if not almost impossible. Asset data comes from multiple sources.
It takes time to integrate and analyze what’shappening. But swift decision-making and evaluation requires a solution that provides real-time,integrated insight into asset performance and location. And on people engagement, surveys provide snapshot-in-time perspectives, but lack specificity and real-time input. How can leaders collect and organize input from hundreds, even thousands, of stakeholders? More than that, how can they assess sentiment, extract meaningful insights, and use this information to make decisions?
This interactive presentation will provide Digital Transformation leaders with strategies and practical tools to engage people in change initiatives, lead positive behavior change to accompany technology implementation, and ultimately, drive successful transformation across their organizations.
● Better define opportunities for digital transformation by collecting input from the peopleclosest to the processes that need to change.
● Ideate new, creative ways to solve your problems.
● Customize solutions according to your organization’s specific needs.
● Understand employee and client sentiment at scale.
● Drive lasting change -- technology adoption and behavioral change -- by engaging people in your transformation initiatives.
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· How great cross-industry organizations design and implement world-class, sustainable iBPM/EA programs for value creation
· Key roles and responsibilities for effective iBPM/EA leadership in your organization
· What matters most: ideas, methods, technologies or people
· How to successfully integrate iBPM/EA with your continuous improvement and innovation programs
· Industry case study on leveraging iBPM/EA to accelerate innovation for value creation
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All's well from an IT perspective, but what's the reality in the business itself?
In this session Peter will provide insights on how Enterprise Architecture works in the 'real world' and what it really should be doing for your business.
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Companies are complex bionic systems containing human, social and technical subsystems.
Though we know that changes in one of these sub systems may have an impact on surrounding and/or related sub systems, EA activities are often exclusively technical- or KPI-oriented
and forget about goals and motives of human and social systems.
In this session, Jennifer will explain:
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Meeting increasing customer & employee expectations for new data and digital products requires the need to drive innovations to market more quickly and cheaply. Commonplace in large global organizations is the strategy for individual lines of business to feverishly yet independently pursue this goal through siloed efforts that lead to fragmentation and missed opportunities to leverage economies of scale and cross-pollination of innovative ideas. Companies with modern enterprise architecture groups are creating a digital foundation (the “digital backbone”) to meet individual business functions’ needs while accomplishing enterprise goals and digital ambitions.
In this session Gustav will share an architectural approach that combines the use-case and foundation building strategies employed by many companies to attain their data and digital ambitions. He will share how to engage with both business and technology leaders to crate a organizational movement to build and sustain the digital backbone of the company.
Gustav has researched extensively on the topic of the Digital Backbone (https://www.cutter.com/experts/gustav-toppenberg) and as an enterprise architecture leader has implemented the concepts and strategies in his roles at BCG, Catalina, Aon and Cisco.
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The architectural design and implementation of the enterprise operating system is complex and critical to the success and flexibility of any company. The outcome should be predictability of performance and optimum speed resulting in customer loyalty and growth.
During this discussion, Thom will cover the critical components of the construction of your Enterprise Operating System focusing on:
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Organizations such as yours are pursuing Agile development of products and services to get a continuous stream of digital innovation out the door. Yet not without challenges. Agile demands big changes to the way we plan, make decisions and deliver results.
It demands that we embrace the spirit of independence and entrepreneurialism for the benefit of working software, customer collaboration, and speed-to-market. But proliferation of autonomous development across the enterprise can bring with it serious consequences such as autonomous and non-aligned Agile development teams, an exploding inventory of IT assets, and no coherence with overall business and IT strategy.
Find out in this webinar how you can use strategic portfolio management to ensure Agile teams remain connected to the whole. When you start strategically managing your Agile portfolio, you’ll align Agile activities to business strategy. You’ll avoid wasteful investment by consolidating and maximizing the potential of existing assets. And you’ll accelerate digital product delivery by eliminating any deployment hurdles.
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The way the EA team is structured in Mondelēz, and the reason behind it
How EA practices have been refined in our organization
KPIs and Metrics
My experience in terms of personal development
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As we know the success rate for AI projects are very low, many use cases reach till successful PoC phase by creating ML model and desirable outcomes based on sample data; BUT moving them to production with real data starts coming from various sources ex, S3, ERP , Social media etc, and then the challenges start.
With changes in the model during training, accuracy in Inference goes down, versioning of dataset, model explain ability becomes important. This session discuss systematic approaches to take for scaling AI use cases.
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Enterprise Architecture may be a struggling practice in your enterprise or it can be the one driving your future strategy. It is the right context for your enterprise architecture that sets the path for future failure or success. In this presentation, we will explore Enterprise Architecture as an enabler for your enterprise’s successful strategy and planning.
Key take aways from this presentation
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Organizations across the spectrum have looked to leverage both public and private clouds to accelerate value creation either through cost optimization and or reducing time to address market conditions.
The actual results of these efforts have mostly produced mixed and or negative company and organizational outcomes. In this session we will discuss root causes and lessons learned from these efforts.
Also, we will share examples of strategies and tactics that have been utilized by our clients that have proven to create positive IT and balance sheet outcomes.
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The global impact of the COVID-19 pandemic caught the world unawares. Not only did the pandemic tax our healthcare systems in ways we couldn’t imagine, it forced businesses to adjust to a largely remote workforce, cut costs, and make very difficult decisions to stay afloat.
This unprecedented time elevated the role of enterprise architects into the champions of IT as they quickly assessed their companies’ business capabilities, determined how to provide moreself-service abilities to employees, cut IT costs, and ensure business continuity throughout an organization.
Driven by the IT needs during the pandemic, Hylton Southey, Managing Director of LeanIX, Inc.will discuss what organizations need to consider as they transform their IT and leverage enterprise architecture for business continuity.
Key takeaways from this presentation:
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There is a golden rule in change, to change others you first have to change yourself. Never has this been truer than in the case Enterprise Architecture. Current events have highlighted the need for holistic approaches to responding to unexpected business challenges. But, the pure IT centric approaches to Enterprise Architecture have been found lacking. In order to stay relevant and keep your Enterprise Architecture alive, you need to change people’s perception, and that starts by rethinking and reinventing yourself as an Enterprise Architect.
In this keynote session Mark will explore several key areas of change for you to consider, along with the rationale and value of making those changes. Topics to be addressed include:
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Introduction
Organisations are trending more towards becoming Lean Enterprises focusing on value creation for the end customer. Highly efficient organisations understand their entire value chain, working backwards from customer requirement to fulfilment, not the other way around. The focus on optimising the value chain has seen the re-birth of Lean in organisations as a mechanism for motivating a culture for improvements.
Beyond the horizon an opportunity exists for businesses to embrace a new normal. Companies need to focus on protecting their core business and minimising costs to deliver their products and/or services.
But, where do companies start? How do they know what is core or non-core in their business? And ultimately, how can they be confident that their decisions won’t compromise any competitive advantage making them worse off?
Key Takeaways
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This session will establish critical process and application capabilities required to deliver the Core Model-based Definition Infrastructure require to enable the Model-based Enterprise. We will additionally walk through the critical process and application capabilities required to establish the Model-based Enterprise through Mfg. Engineering, Quality, Tooling, Manufacturing, Procurement, and your Mfg. Outsource Supply Base.
Key Takeaways:
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Any company today needs to think like a software company — placing technology at the heart of their organization. Process automation and emerging technologies like Robotic Process Automation (RPA), artificial intelligence, microservices and the general move to the cloud provide tremendous new opportunities for automating operations and transforming your business. Camunda is driving this sea change with a new vision for process automation — enabling every enterprise to automate any process, anywhere.
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AIOps, artificial intelligence for IT Operations, can significantly improve IT operational processes and,thus, business applications and processes.
According to Gartner, 40% of organizations will be maximizingAIOps by 2023! Join us and learn how to implement our five-step strategy, including:
What is AIOps – from a simple definition to the impact on your IT Operations
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Identifying risk extremely early in the project business processes was the key target to develop the intelligent tender document screening approach.
Currently the systematics are used in a broader and more holistic way to enhance proposal processes and get much more speed while reducing reading time of large or many documents
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Any company today needs to think like a software company — placing technology at the heart of their organization. Process automation and emerging technologies like Robotic Process Automation (RPA), artificial intelligence, microservices and the general move to the cloud provide tremendous new opportunities for automating operations and transforming your business. Camunda is driving this sea change with a new vision for process automation — enabling every enterprise to automate any process, anywhere.
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As a contract manufacturer, Jabil strives to be the most technologically-advanced and trusted manufacturing solutions provider. To be able to drive this vision, we are focusing on our processes to prioritize customer needs and expectations. During the presentation you will get more insight into:
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Today many business processes are codified in applications. IT Operations is now a significant partner in making sure these processes are working and if not getting them back up and running. To do this, they need to enlist the help of machine learning, big data analytics, and process automation to operate efficiently in this new era.
In this session, Wes Cooper from Micro Focus will showcase how AIOps from can help improve your digital business processes by assuring the services stay running and optimized with automated monitoring, analytics, and remediation.
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Applying the fundamentals and using a systematic approach to your improvement is critical now more than ever. Not only does our technology rapidly change, but so does the people using it. The fundamentals to the methods and tools have been modified, skipped, and/or politicized over the past decade leading to a deep approach rather than taking the first step of understanding how the enterprise operates. The structure and process must be in place for Strategic Planning, Policy Deployment, Annual Operations Execution, and Operational Excellence in order to keep your improvements sustainable. The approach must be packaged so that all people can be part of and accept the change. Key elements from this talk will be:
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RPAs can be used to ease the connection and interface between different technologies or between old legacy and newer systems. It is perfect to replace processes that are highly manual, rule-based, and repetitive. While this tool has proven success, they come with a big bill and lots of monitoring and validation.
While RPAs can save significant cost and time they cannot replace fully integrated systems that talk to each other without the need for a middle-channel to bend the data and translate into other forms. I will provide several examples of how we utilized RPAs to save millions of dollars and avoid significant headache. I will also list some steps I would do differently next time I implement an RPA project.
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The UiPath vision is a robot for every person. And we’re building our product to help that vision become a reality.
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It’s easy to underestimate the work and time involved in satisfying the needs for RPA governance, whether your business complies with SOX or not. Marco Chmura, Director of Quality & Transformation at Morningstar will share their journey in building effective controls as they’ve continued to expand their program (now in year 3) to key processes interacting with SOX sensitive applications.
Some highlights:
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You are standing in a room amidst a sea of different unsolved jigsaw puzzle and a pile of loose pieces yet to be connected. Each puzzle must be solved simultaneously while new puzzle pieces are streaming into the room from all angles.
There is no obvious indication of which piece goes with which puzzle, and you only have fractions of a second to decide where a piece may fit into every puzzle in the room and some pieces may fit into multiple puzzles. The time you have to make sense of all this, your window of opportunity, is the time it takes the customer to click a choice in a Digital property, move their eyeball to a new location of a Physical property, or the milliseconds that define a span of time for the next best action.
Now let’s think about puzzles in another different domain, security, are you safe? Who is a potential insider threat? How do you know? These are just different puzzles to solve, the unknowns are the puzzles. How do you answer the unknown and deliver insight that is thought to be impossible? How do you do this with precision and better than your competitors? We will introduce the basics in this discussion.
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Data Analytics is the foundation of modern decision-making process It allows analyzing raw data tomake important decisions. During the recent Covid-19 virus epidemic we saw the power of analytics topredict the severity and the duration of the epidemic.
In every decision made by hospitals, medical professionals, and government used analytics to plan the response to this disease. For every busines sexecutive it is essential to understand basic principles of analytics. First, this seminar offers basic information about analytics which includes machine learning and deep learning. Next it enumerates the tools necessary for building analytics models. Analytics models are currently built using TensorFlow/Keras, Python/R software products and require asignificant amount of computing resources.
This precludes running analytics models on personal computers. Generally, they are not powerful enough. Analytics models usually run on cloud servers because they have enough computing resources. Consequently, Fortune 500 companies build analytics models on cloud servers. Cloud servers provide access to GPU (Graphics Processing Units) and TPU (Tensor Processing Units).
These processors can execute trillions of floating instructions per second. Due to parallel processor architecture built in GPU and TPU, they are ideal for matrix multiplication operations—the most frequently used operation in analytics models. The 3 most popular cloud services are AWS (Amazon Web Services), GCP (Google Cloud Platform), and Azure from Microsoft. Cloud servers provide general computing service in three “flavors” –Infrastructure, Platform, and Software.
They also provide the services uniquely necessary for analyticsprojects. This seminar will examine these cloud services in detail. A comparison of them will be explored from theperspective of which cloud service is better suited for analytics models. Next, the seminar will focus onhow to set up cloud servers for analytics projects.
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A common myth about Robotic Process Automation (RPA), fueled by a fear of losing livelihoods, is that RPA will replace all jobs. Is RPA really taking over, or is it liberating human intelligence from mundane, repetitive, error-prone tasks so you can invest in more creative, innovative, and productive initiatives?
Get all your pressing questions answered, around this hot topic including:
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RPA teams are often challenged by the limitation of the existing RPA toolset, in being unable to automate knowledge-based tasks. Many RPA products have incorporated the magic terms “AI” or “Analytics”, however on closer examination, one quickly finds that most solutions are either too narrow or there is a misrepresentation of AI/ML capabilities.
In 2017, our RPA CoE at Nokia set out to create a general solution for Nokia RPA 2.0, which would integrate Nokia’s AI/Analytics platform (used as “Brains”) & RPA technology (used as “Hands”) and bring in the capability of automating judgment driven complex processes. We selected this use-case as our pilot as it had the required cognitive complexity to necessitate use of deep-learning algorithms, sufficient volumes to produce a viable business case & was scalable across multiple customers.
This session will summarize this story of conceptualizing, implementing, improving, and achieving success, including lessons learned during this journey.
Key Takeaways
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As companies adopt an ‘automation first’ mindset and the demand for enterprise-wide automation continues to grow, business and technology leaders grapple with how to most effectively—and efficiently—plan and organize automation approaches and deployments and scale across the enterprise.
The good news for the enterprise is that wherever you are on your automation journey, there are footprints to follow to help leaders chart the best path from initial RPA pilot implementations to large scale, enterprise-wide deployments.
In this session, Blueprint CTO Tony Higgins will share how to rapidly and effectively scale RPA enterprise-wide to unleash the full value that process automation brings, create significant bottom-line impact, and design your business for long-term resiliency, including how to:
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Many enterprises are pursuing automation initiatives across BPM, RPA and AI. The underlying strategic goal behind these automation projects is Digital transformation that will help deliver operational efficiencies and competitive advantages for the firm. Unfortunately, most enterprises don’t realize that silo automation efforts can create technology debt or short lived efficiencies when they don’t address the underlying processes and prepare the process for digital target state before applying technologies.
The concept of hyper-automation highlights the value of holistic automation across tasks, processes, data, content, collaboration and conversations with a repeatable approach to managing automation projects from idea to delivery.
This presentation will address key concepts, methodology and best practices involved in establishing enterprise automation programs built on the foundation of process excellence
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Welcome to the world of the new robo worker. With an ever-expanding need to automate business and technical processes, the scope and scale of other solutions are being challenged. As reliance on automation grows, it becomes increasingly important to choose an enterprise-grade, always-on solution that scales. Businesses need a robotic automation solution designed to support a highly-available, scalable, secure and resilient platform, yet still provide an intuitive design experience enabling low- or no-code authoring.
In this session, we will:
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Donald will describe in detail how he created and delivered the world's first national virtual practice of medicine, and hands-free pharmaceutical manufacturing management using:
1) Artificial Intelligence and Deep Machine Learning
2) Radio Frequency Technology and Robotic Process Automation
3) Machine Vision and Speech Synthesis
4) Digitization and Virtualization
5) Encryption for Medical Records management HIPAA Compliance
6) Hand Held Device Enablement for visualizing global multiple site pharma
manufacturing, and patient office visit and procedure scheduling
7) Zero Defect Physician Licensing and Credentialing in all 50 States and
Puerto Rico
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