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Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ...
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Kaizen - (改善) - is the Japanese word for "continual improvement ", and a key lean manufacturing tool that improves quality, productivity, safety & culture in the workplace.
Image credit: Fuchs Electronics
One of the most important tenets of kaizen is that big results come from many small changes accumulated over time. Continuous, incremental changes that take at every level from the shop floor to the c-level are credited for the success of Kaizen 'events'.
READ MORE: Our Top 10 Kaizen Books
Essentially, Kaizen is the principle of continuous improvement, within a paradigm of some key guiding principles, including:
DOWNLOAD WHITE PAPER BRIEFING:Has Your Continuous Improvement Program Gone from the Five Whys to Why Bother?By Bob Dean and Keith Yeater, TBM Consulting |
Kaizen works by reducing waste, or 'muda' and eliminating work processes that are too complex or difficult - 'muri'. As a lean business tool, Kaizen puts emphasis on success occuring only when all employees look for areas to improve and providing suggestions, based on their own observations and experience.
For this to work, a culture must be created within the organization that all suggestions are welcome, and that there will be no negative consequences for participating. Instead, employees are encouraged for suggesting changes that improve the workplace. Workers become more confident and invested in improving the company. In turn, they become leaders that continually look for areas that can be improved.
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Key Learning Takeaways include:
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Gemba is a philosophy in Lean that is hugely prominent in Kaizen - the principle that expresses the importance of going to the shop floor. It reminds leadership within a company practising Lean to visit the plant floor, and gain understanding of the 'real action'. Going to Gemba provides leadership with an understanding of the real processes and day-to-day undertaking of Lean principles.
Much like with Lean and Six Sigma, some of the expected benefits are identified as:
As well as these practical benefits, there are a number of 'soft benefits' that Kaizen can use to help improve the overall culture of the company and increase employee retention:
READ MORE: Our Top 10 Kaizen Books
The following case study was written up by Riad, 'Ray' Ardahji, one of 100+ incredible speakers taking part in the Business `Transformation & Operational Excellence World Summit. To learn more...Read more
PACCAR is a global leader in the design, manufacture and customer support of high-quality premium trucks. Project: Kenworth Paint Preparation Kaizen Strategic Objectives and Scope PACCAR is a global...Read more
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Courtesy of Nintex Pty's Paul Hsu, below is a transcript of his speaking session on 'Improve employee productivity during and post-COVID by ...
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