Courtesy of DC Government's Ernest Chrappah, below is a transcript of his speaking session on 'Going Digital To Enhance The Customer Experience' to ...
Business Intelligence, or BI, refers to technologies, applications and practices for the collection, integration, analysis, and presentation of business information, with the intention of supporting Better Decision Making.
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Business Intelligence is essentially everything that is useds for the analysis of Business Information. Intelligence, and the technologies used to facilitate it, seek to provide historical, current state and predictive views of business operations.
BI seeks to provide the easy interpretation of big data, in order to develop new business opportunities for the client - often in the form of enterprise technology.
The most common kinds of Business Intelligence systems are as follows:
Presented by Tze Chiam, PhD Associate Director, Research Informatics, Christiana Care Health System
As the principal investigator for technical projects that manages the data and analytics group at Christiana, Tze will discuss how he manages the priority and alignment of meaningful data projects in the healthcare system. In addition he will address:
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