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Posts by BTOES Insights Official

Customer Experience Excellence Live - SPEAKER SPOTLIGHT: The Keys to Seamless CX Success.

Courtesy of SAP Cx's Michael Gaspar below is a video of his speaking session on 'The Keys ...



Customer Experience Excellence Live - SPEAKER SPOTLIGHT: Improving Patient Satisfaction Starts by Improving Patient Experience Using FTS.

Courtesy of Reza Ziaee, MA., MSE., MBB., PhD., FHIMSS below is a video of his speaking ses...



Customer Experience Excellence Live - SPEAKER SPOTLIGHT: At the Nexus of Simple.

Courtesy of HomeStar's Walt Carter below is a video of his speaking session on 'At the Nex...



Customer Experience Excellence - SPEAKER SPOTLIGHT : The Role of Culture in Transformation.



iBPM Live - SPEAKER SPOTLIGHT : Intelligent Business Process Management: Where Leadership Meets Process, Technology and People

Courtesy of Innovation & Excellence's José Pires below is a transcript of his speaking...



iBPM Live - SPEAKER SPOTLIGHT : The Criticality and Re-emergence of iBPMS, But not as You Know it!

Courtesy of Mark McGregor below is a transcript of his speaking session on 'The Criticalit...



iBPM Live - SPEAKER SPOTLIGHT : Workforce 2022 - Tipping Point or Inflection Point.

Courtesy of HumanWRKS' Brent Kedzierski below is a transcript of his speaking session on '...



RPA & Intelligent Automation Live - SPEAKER SPOTLIGHT : Why RPA and examples of successful RPA Implementations that have saved my company millions of dollars

Courtesy of Caesars Entertainment's Rias Attar, below is a transcript of his speaking sess...



RPA & IA Live - SPEAKER SPOTLIGHT: Implementing RPA at Canada's Largest Organization and Freeing up 10 FTE of Capacity in 180 days.

Courtesy of Alberta Health Services' Jesse Tutt below is a transcript of his speaking sess...



RPA & IA Live - SPEAKER SPOTLIGHT: Keeping it simple - RPA as a service.

Courtesy of Crowe LLP's Christopher Denver below is a transcript of his speaking session o...



RPA & IA Live - SPEAKER SPOTLIGHT: Why RPA Programs Fail and How to Prevent it.

Courtesy of Presidio's Mladen Milanovic below is a transcript of his speaking session on '...



RPA & IA Live - SPEAKER SPOTLIGHT: Practicalities of RPA implementation in highly Complex and Regulated Markets

Courtesy of Deepti Kawoor's below is a transcript of his speaking session on 'Practicaliti...



RPA & IA Live - SPEAKER SPOTLIGHT: Massive Opportunities in Technology and Innovation.

Courtesy of Transformative Capital's Mark Chasan below is a transcript of his speaking ses...



RPA & IA Live - SPEAKER SPOTLIGHT: Using Intelligent Automation to help reduce burnout of healthcare professionals, improve efficiency, and enhance focus on patient care.

Courtesy of BHS Group's Dr. Shakthi Kumar below is a transcript of his speaking session on...



iBPM Europe Live - SPEAKER SPOTLIGHT: Innovating process automation with a standards-based, highly scalable and collaborative approach for business and IT

Courtesy of Camunda's Bernd Rücker below is a transcript of his speaking session on 'Innov...



RPA & IA Live - SPEAKER SPOTLIGHT: How to use Noble Automation to improve your business and stop the great resignation Audience

Courtesy of Christopher Hodges' below is a transcript of his speaking session on 'How to u...



RPA & IA Live - SPEAKER SPOTLIGHT: What got you here, won't get you there

Courtesy of Geisinger's Steele Institute for Health Innovation's Tim Bracken below is a tr...



RPA & IA Live - SPEAKER SPOTLIGHT: Driving Rapid Results with RPA.

Courtesy of Nintex's Eric Smith below is a transcript of his speaking session on 'Driving ...



BTOES Financial Services Live - SPEAKER SPOTLIGHT: Building Your Future Workforce in Insurance

Courtesy of UiPath's Elaine Mannix below is a transcript of his speaking session on 'Build...



BTOES Financial Services Live - SPEAKER SPOTLIGHT: Uncover the Waste Costing You Money

Courtesy of Blueprint's Matthew Dodgson & Matthew Agnew, below is a transcript of his ...



BTOES in Financial Services Live - SPEAKER SPOTLIGHT: Zero Waste Strategy Execution - Optimizing for the Scarcity of Everything

Courtesy of Workboard's Himanshu Agarwal below is a transcript of his speaking session on ...



BTOES in Financial Services Live - SPEAKER SPOTLIGHT: Head, Heart and Hands of Influencing Change

Courtesy of Libro Credit Union's Rhonda Choja below is a transcript of his speaking sessio...



BTOES FINANCIAL SERVICES LIVE - SPEAKER SPOTLIGHT : Human Connectivity: The Missing Ingredient in Digital Transformation

Courtesy of Thinaer's Cliff Tironi and Michael Rivera, below is a transcript of his speaki...



BTOES in Financial Services Live - SPEAKER SPOTLIGHT: Making Rain - The Digital Transformation Journey of an African born and bred multinational Insurer

Courtesy of Liberty Group Limited - Standard Bank's Oscar Stark, below is a transcript of ...



BTOES in Financial Services Live - SPEAKER SPOTLIGHT: AI-Powered Digital Transformation in Financial Services

Courtesy of Dell's Bill Wong below is a transcript of his speaking session on 'AI-Powered ...



BTOES Financial Services Live - SPEAKER SPOTLIGHT : Next Generation Digital Financial Services: Accelerating the Journey to Digital Maturity.

 



Digital Process Automation Live - SPEAKER SPOTLIGHT: Using Excel, automate the creation and use of the Standard Work process.

Courtesy of ICU medical's Brent Weichers below is a video of his speaking session on 'Usin...



Digital Process Automation Live - SPEAKER SPOTLIGHT: Achieving Optimal results in Digital Process Automation.

Courtesy of BMS' Conrad Banks below is a video of his speaking session on 'Achieving Optim...



Digital Process Automation Live - SPEAKER SPOTLIGHT: The Cost of Failed Automation: It's not just the Money Lost

Courtesy of Latent Bridge' Hema Gandhi, Commerzbank AG's Rob Scott, Ascendant Strategy's  ...



Digital Process Automation Live - SPEAKER SPOTLIGHT: The Importance of Self-Healing Automation in Banking

Courtesy of PNC financial services group's Marcel Schachter below is a video of his speaki...



BTOES OIL & GAS LIVE - SPEAKER SPOTLIGHT : Refinery of the Future - Use of Drone Technology to Disrupt, Innovate, and Transform.

Courtesy of Delek US Holdings' Grigor Bambekov below is a video of his speaking session on...



BTOES OIL & GAS LIVE - SPEAKER SPOTLIGHT : Accelerating Innovation.

Courtesy of Refined Technologies' Cody Nath below is a video of his speaking session on 'A...



BTOES OIL & GAS LIVE - SPEAKER SPOTLIGHT : Culture Transformation in the O&G Industry.

Courtesy of Exceed's Tim Wigham below is a video of his speaking session on 'Culture Trans...



Cultural Transformation Live - SPEAKER SPOTLIGHT: Orchestrating Change: Key Insights on Driving Successful Global, Multi-cultural Transformation Initiatives

Courtesy of Fiserv's Niloofer (Darbary) Narendran, below is a transcript of his speaking s...



Cultural Transformation Live - SPEAKER SPOTLIGHT: Key building blocks in building a successful high performing culture.

Courtesy of BCLC's Martin Lampman below is a transcript of his speaking session on 'Key bu...



Cultural Transformation Live - SPEAKER SPOTLIGHT: Profit Through Cultural Transformation.

Courtesy of Tiffany Olson below is a transcript of his speaking session on 'Profit Through...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: How AI and advanced analytics are re-shaping R&D. Nestle's case

Courtesy of Nestle's Carolina Pinart below is a transcript of his speaking session on 'How...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: Responsible AI for Sustainability: The strategies and frameworks for developing ethical AI.

Courtesy of The Centre for Sustainable AI's Dr. Mahendra Samarawickrama below is a transcr...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: Accelerate Digital Advantage for Business with AI

Courtesy of Bloomberg Intelligence's Poonam Goyal below is a transcript of his speaking se...



Supply Chain Planning Live - Speaker Spotlight: Drive Your Supply Chain Transformation Success with SCOR DS for SAP Signavio.

Courtesy of Visual Enterprise Architecture, Zach Bennett & ASCM, Jason Robke below is ...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: Robust AI Systems.

Courtesy of Boeing's Dragos Margineantu below is a transcript of his speaking session on '...



Supply Chain Planning Live - Speaker Spotlight: A practical guide to Digital Transformation

Courtesy of Outset Medical's Javier Silva below is a transcript of his speaking session on...



Supply Chain Planning Live - Speaker Spotlight: Unilever International Delivers Customer Excellence in Cross-Border Commerce

Courtesy of Bizagi's Scott Forrester, Unilever's Cynthia Tan & Nividous' Anuradha Mall...



Nutrein's 2021 AWARD FINALIST CASE STUDY: Best achievement in operational excellence to deliver an outstanding value creation or innovation execution project.

Read this article about Nutrien, Finalist in the Best achievement in operational excellenc...



University Health Network's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Business Transformation.

Read this article about University Health Network, Finalist in the Best Achievement in Ope...



ReadyWorks's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about ReadyWorks, Finalist in the Best Achievement in Operational Excell...



IBM's 2021 AWARD FINALIST CASE STUDY: Best Achievement in a Business Process Management Program.

Read this article about IBM, Enterprise Diagnostic Informatics, Finalist in the Best Achie...



IBM's 2021 AWARD FINALIST CASE STUDY: Best achievement in operational excellence to deliver an outstanding value creation or innovation execution project

Read this article about IBM, Finalist in the Best achievement in operational excellence to...



IBM's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Business Transformation.

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



IBM's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about IBM, Finalist in the Best Achievement in Operational Excellence to...



DCRA's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about Department of Consumer and Regulatory Affairs (DCRA), Finalist in ...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: Accelerate Digital Advantage for Business with AI

Courtesy of Bloomberg Intelligence's Poonam Goyal below is a transcript of his speaking se...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: Robust AI Systems

Courtesy of Boeing's Dragos Margineantu below is a transcript of his speaking session on '...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: Responsible AI for Sustainability: The strategies and frameworks for developing ethical AI

Courtesy of The Centre for Sustainable AI's Dr. Mahendra Samarawickrama below is a transcr...



Artificial Intelligence World Live - SPEAKER SPOTLIGHT: How AI and advanced analytics are re-shaping R&D. Nestle's case

Courtesy of Nestle's Carolina Pinart below is a transcript of his speaking session on 'How...



Supply Chain Planning Live - Speaker Spotlight: A practical guide to Digital Transformation

Courtesy of Outset Medical's Javier Silva below is a transcript of his speaking session on...



Supply Chain Planning Live - Speaker Spotlight: Unilever International Delivers Customer Excellence in Cross-Border Commerce

Courtesy of Bizagi's Scott Forrester, Unilever's Cynthia Tan & Nividous' Anuradha Mall...



Supply Chain Planning Live - Speaker Spotlight: Drive Your Supply Chain Transformation Success with SCOR DS for SAP Signavio

Courtesy of Visual Enterprise Architecture, Zach Bennett & ASCM, Jason Robke below is ...



MSA Safety's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture

Read this article about MSA Safety, Finalist in the Best Achievement in Cultural Transform...



Philips' 2021 AWARD FINALIST CASE STUDY: Best Achievement in a Business Process Management Program.

Read this article about Philips Healthcare, Enterprise Diagnostic Informatics, Finalist in...



HiringSolved's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Operational Excellence to deliver Digital Transformation.

Read this article about HiringSolved, Finalist in the Best Achievement in Operational Exce...



BTOES - SPEAKER SPOTLIGHT: Process Based Leadership® - Business vs Culture | How to Win at Both.

Courtesy of Competitive Solutions Inc., Shane Yount wrote a synopsis of his speaking sessi...



BTOES - SPEAKER SPOTLIGHT: Using operational excellence to change the culture in the United States Postal Service.

Courtesy of US Postal Service, Phillip Murphy wrote a synopsis of his speaking session dis...



BTOES From Home - SPEAKER SPOTLIGHT : Digital Intelligence – The Journey for the Modern Enterprise.

Courtesy of ABBYY's Anthony Macciola, below is a transcript of his speaking session on 'Di...



BTOES From Home - SPEAKER SPOTLIGHT : Increasing business agility through integration of skills and techniques.

Courtesy of Microsoft Corporation's Nicola Hodson, below is a transcript of his speaking s...



WorkBoard Webinar - WEBINAR SPOTLIGHT: Accelerating out of the Pandemic: How Ford Aligns & Drives Faster Strategy Execution with OKRs

Courtesy of Ford's Annie Goering, OKR Coach Matt Stewart, & Ford Motor Company Jim Gaw...



iGrafx Webinar - WEBINAR SPOTLIGHT: People First Process Management Drives Business Value

Courtesy of iGrafx's Jason Bloomberg & Mark McGregor below is a transcript of the webi...



BTOES From Home - SPEAKER SPOTLIGHT : How Innovation and Digital are the Cornerstones to Mayo Clinic’s Supply Chain Future.

Courtesy of Mayo Clinic's Joe Dudas, below is a transcript of his speaking session on 'How...



BTOES From Home - SPEAKER SPOTLIGHT : US Department of Veteran Affairs: Creating, Executing and Sustaining a High Reliability Organization in HealthCare

Courtesy of Veteran's Health Administration's Jennifer Ford, Department of Veterans Affair...



BTOES - SPEAKER SPOTLIGHT: Supporting “DID” in Leadership: Diversity, Innovation, and Disruption.



BTOES - SPEAKER SPOTLIGHT: Overcoming Workforce Challenges to Deliver the Desired Results.

Courtesy of Data Sciences International (DSI), Peter Fritsche wrote a synopsis of his spea...



UiPath Webinar - WEBINAR SPOTLIGHT: Building Your Future Workforce in Insurance

Courtesy of UiPath's Elaine Mannix, Unum's Robert A. Snyder, Six Sigma Leader Jean M. Youn...



Software AG Webinar - WEBINAR SPOTLIGHT: Enterprise architecture as an enabler for effective innovation management.

Courtesy of Software AG's David Ferré, below is a transcript of the webinar session on 'En...



BLUEPRINT WEBINAR - WEBINAR SPOTLIGHT: Reduce your RPA TCO: Two Simple Principles to Drive Down Costs and Maximize ROI

Courtesy of Blueprint's Matthew Dodgson below is a transcript of the webinar session on 'R...



Blueprint Webinar - WEBINAR SPOTLIGHT: The Document is Dead – How to Improve the Design, Delivery and Change Management of RPA using Digital Blueprints

Courtesy of Blueprint's Matthew Dodgson, below is a transcript of the webinar session on '...



Blueprint Webinar - WEBINAR SPOTLIGHT: RPA Unlocked - How to Migrate Bots from One RPA Platform to Another to Drive Increased Business Value

Courtesy of Blueprint's Matthew Dodgson, below is a transcript of the webinar session on '...



UiPath Webinar - WEBINAR SPOTLIGHT: The Fully Automated Contact Center.

Courtesy of UiPath's Brad Beumer and Jonathan Decker, and Presidio’s Mladen Milanovic belo...



Blueprint Managed Webinar - SPEAKER'S ARTICLE: The Hidden Risks of RPA Design and Delivery.

Courtesy of Blueprint's, Matthew Dodgson wrote a synopsis of her speaking session discussi...



Blueprint Managed Webinar - SPEAKER'S ARTICLE: Migrating Bots Between Platforms to Unlock and Amplify the Business Value of Your RPA Program

Courtesy of Blueprint's, Matthew Dodgson wrote a synopsis of her speaking session discussi...



UiPath Webinar - WEBINAR SPOTLIGHT: Reimagining End-to-End Process Journeys in Banking & Financial Services

Courtesy of UiPath's Amit Kumar & People’s United's Ravi Vakacherla, below is a transc...



FIS Webinar - WEBINAR SPOTLIGHT: Solving Cash Flow with AI.

Courtesy of FIS's Keith Cowart & Crowley Maritime Corporation's Lisa Whitehead, below ...



UiPath Webinar - WEBINAR SPOTLIGHT: The New Era of Automation – Building Solutions Employees Love

Courtesy of UiPath's Brandon Nott, Equifax's Jairo Quiros, UiPath MVP's Tracy Dixon & ...



Nividous Webinar - WEBINAR SPOTLIGHT: Intelligent Document Processing.

Courtesy of Nividous 'Alan Hester', below is a transcript of the webinar session on 'Intel...



Nividous Webinar - WEBINAR SPOTLIGHT: Getting started with Intelligent Automation.

Courtesy of Nividous 'Alan Hester', below is a transcript of the webinar session on 'Getti...



Nividous Webinar - WEBINAR SPOTLIGHT: Real-World Use Cases of Intelligent Automation Part 2.

Courtesy of Nividous 'Shvetal Desai', below is a transcript of the webinar session on 'Rea...



Nividous - WEBINAR SPOTLIGHT: Real-World Use Cases of Intelligent Automation Part 1 - Classic examples of IA across different business functions.

Courtesy of Nividous Shvetal Desai below is a transcript of the webinar session on 'Real-W...



Nividous Webinar - WEBINAR SPOTLIGHT: Demystifying Intelligent Automation (IA) Learn about IA and how it can deliver great ROI

Courtesy of Nividous Alan Hester, below is a transcript of the webinar session on 'Demysti...



INSIGHTS ARTICLE: ABBYY - Anthony Macciola: Analytics Insight - How CIOs Can Get the Most ROI From Digital Transformation Budgets.



Enterprise Architecture Live - SPEAKER SPOTLIGHT: Does your architecture deliver real business value

Courtesy of MEGA International's Daniel Hebda below is a transcript of his speaking sessio...



INSIGHTS ARTICLE: CELONIS - Lars Reinkemeyer: How to leverage CoE to accelerate execution excellence at scale.



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View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

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