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Articles on Culture

THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort

Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session disc...



BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...



BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...



BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...



BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...



BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...



BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort

Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session disc...



BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...



BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...



BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...



BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort

Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session disc...



BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...



BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...



BTOES - SPEAKER SPOTLIGHT: Culture Transformation in a Manufacturing Enterprise - Goodyear

Courtesy of Goodyear, David Coleman wrote a synopsis of his speaking session discussing 'C...



BTOES - SPEAKER SPOTLIGHT: Creating a Culture of Quality and Innovation

Courtesy of FedEx, Kenneth Giles wrote a synopsis of his speaking session discussing 'Crea...



BTOES - SPEAKER SPOTLIGHT: How is the Weather in your Kingdom? Key Learnings from 26 Years at Walt Disney World® Resort

Courtesy of Walt Disney World, Dan Cockerell wrote a synopsis of his speaking session disc...



BTOES ARTICLE: What makes Google, GOOGLE?

My last day at Google!



BTOES ARTICLE: Leadership: How to Build a Great Team By Focusing on Strengths

My dreams of being a rock star started in third grade. There was the opportunity to join t...



BTOES ARTICLE: What makes Google, GOOGLE?

My last day at Google!



Creating a Culture of Operational Discipline that leads to Operational Excellence -

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



Creating a Culture that Sustains 5S and Operational Excellence -

QUESTION: One of the most basic practices of lean is a culture of 5S at each work station....



IBM: Process Automation & Operational Excellence

In this time of continuous disruption and innovation, The Global State of Operational Exce...



Culture Transformation: Why is it still one of the priorities?

In this time of continuous disruption and innovation, The Global State of Operational Exce...



5 Reasons to get focussed on your Culture Transformation, Fast

Get the Full Wilsons Perumal White paper, 'Creating a Culture of Operational Discipline th...



Creating a Culture of Operational Discipline that leads to Operational Excellence

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



Is Over-Delegation the Biggest Mistake when trying to sustain Culture Transformation?

One of the first things to learn as a new manager is to delegate, but as a leader who sets...



Yes, but What do Values Have to do with Lean?



How to Make Practical Innovation Sustainable

Break through innovation gridlock, regardless of your organizational shape, size, or avail...



The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture



Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor

Question: When you hired for the factory floor, what was more important to you in the cand...



Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



INTERVIEW: Problem Solving with Culture Transformation and Operational Excellence, NCH Healthcare.

Mustafa Abdulali is the Director of Lean Transformation at NCH in Naples, FL.   Mustafa is...



5 Tips for Introducing Lean to Administrative Functions

While many will still argue that "this may work on the shop floor but not in my office," h...



High Performance: Time to focus on uniqueness



Improving Culture between Business and IT

The corporate salute is alive and well in business, and one of the salutes is between the ...



The Fast Lane to Operational Excellence

For those of us old enough to remember, we have been reading about the "Barriers to Operat...



Driving your employee engagement. What do you think?

A decade after the dot com bubble burst and just a little while after the announcement of ...



Acquisitions Gone Bad – Don’t Do it!



Getting airborne: Cultural transformation in the Navy



The Employee Engagement Myth

Before anyone starts flaming me that hasn't read the entire article, let me say



LEARNING RESOURCE: An Introduction to the Business Partnership Life Cycle Scorecard



Don't Sweat the Soft Skills

One of the most frequently asked questions I get as a Lean Six Sigma coach and mentor is a...



Manage passion, NOT people!

Last week, I was at a conference in Dublin and one of the participants was articulating ho...



Why Do Internal BPM Projects Fail?



Five Killers of Corporate Culture

There are so many awesome articles, graphs, and reports out there that speak to the import...



Why Oil & Gas companies must plan for low-probability, high-impact events

As particularly complex organizations, oil andgas companies face a number of unique operat...



INFOGRAPHIC: 5 Trends Shaping Safety Culture Management

Safety Culture Management is now under a magnifying lense from HR Management. Courtesy of ...



Finding a "Real" Lean Culture Just by Caring

I had a colleague this past week suggest I read this book they'd stumbled upon 'cause appa...



Leadership: How to Build a Great Team By Focusing on Strengths

My dreams of being a rock star started in third grade. There was the opportunity to join t...



ARTICLE: Is it Done Yet?

You know your deliverable and deadline. You have your resources. Is it done yet?



ARTICLE: Stopping Unsafe Acts Shouldn’t be a “Right”

Have you told your employees that they have the “right” or the “authority” to stop work wh...



ARTICLE: Are you a "Toxic Leader"?

Like me, you’ve likely worked for several individuals throughout your career—both good and...



CASE STUDY: Operational Excellence Award Winner Infosys

Infosys, a global leader in technology services & consulting, helps clients in more th...



THOUGHT LEADER: Ezra Eckhardt, Wave Form Systems, Inc.

Ezra is just one of the many esteemed Operational Excellence thought leaders giving his pe...



THOUGHT LEADER: Beth Schmidt, Mutual of Omaha



ARTICLE: The 'Performance Management' Myth

I honestly didn't think this was still a big argument.  I thought this was something that ...



ARTICLE: How Do You Re-engage an Apathetic, Aging Workforce?

QUESTION: This reader’s question asks about “how to re-engage an aging workforce?” I’m par...



ARTICLE: Are you a 'What' Leader, or a 'How' Leader?

How many times, have you sat in a business review where someone was presenting how well a ...



ARTICLE: What Will Process Excellence Look Like In 2025?

“We wanted flying cars and got 140 character tweets” When people predict the future they a...



THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



REVIEW: Operational Excellence - Industry Leaders & Pressing Issues

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we want...



ARTICLE: Making Cost Cutting Stick: 5 steps to create a better "cost culture"

While the price of crude oil dropped by more than half in 2014, many oil & gas executi...



THOUGHT LEADER: Mustafa Abdulali, NCH Healthcare System



Lean Six Sigma Must Be a Waste of Time and Energy, or; Why You Need Lean Six Sigma

Joseph Paris is the founder of the OpEx Societyand XONITEK. Read his thoughts on why Lean ...



REPORT: Progressive CFOs: Inspired By What's Required

This content, and the report (available here) has been provided courtesy of BPI Network. F...



ARTICLE: High Potentials are Made, Before They can be Found

Almost every other day there's some article revolving around identifying the "high potenti...



ARTICLE: What makes Google, GOOGLE?

My last day at Google!



ARTICLE: What can we learn from the church about managing culture?

More leaders are recognizing that deliberately managing culture is important. Executives a...



ARTICLE: Tripping Over Standard Work

A while back, I had a conversation with a colleague regarding a company’s “Standard Work” ...



Creating a Culture that Sustains 5S and Operational Excellence

QUESTION: One of the most basic practices of lean is a culture of 5S at each work station....



REVIEW: Critical Challenges Facing Professionals

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we want...



LONG ARTICLE: What Can Organization Leaders Do to Create & Manage Culture Change?

QUESTION: What are the two (or three or five or seven) most important things organization ...



ARTICLE: Why Does Change Fail the Majority of the Time?

As CEO and President of Atrion, a leading IT services firm, Tim Hebert is committed to exp...



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