BTOES Insights Official
December 15, 2023

Signs of a Failing Change Management Program

Discover the key indicators that your change management program may not be delivering the desired results. Learn from industry thought-leaders at to overcome these challenges and drive successful organizational change.

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Lack of Leadership Support

One of the clear signs that your change management program is failing is a lack of leadership support. Without the backing and involvement of key leaders within the organization, it becomes difficult to implement and sustain any meaningful change. When leaders fail to prioritize the change initiative or do not actively participate in driving it, employees are less likely to embrace the change and may even resist it. Effective change management requires strong leadership support and active involvement throughout the process.

To address this issue, it is important to engage leaders early on and gain their commitment to the change. Leaders should communicate the importance of the change to the organization, set clear expectations, and align their actions with the desired change. By securing leadership support, you increase the chances of success for your change management program.

Resistance from Employees

Another sign that your change management program may be failing is resistance from employees. Change can be unsettling for employees, especially if they feel that their concerns and perspectives are not being heard or considered. When employees resist change, it can hinder progress and make it difficult to achieve the desired outcomes.

To address resistance from employees, it is important to involve them in the change process from the beginning. Communicate the reasons for the change, provide opportunities for employees to ask questions and share their concerns, and involve them in decision-making whenever possible. By actively engaging employees and addressing their concerns, you can help overcome resistance and gain their support for the change.

Inadequate Communication

Inadequate communication is another common sign of a failing change management program. When communication is lacking or ineffective, it can lead to confusion, misinformation, and a lack of understanding about the change. This can result in resistance, frustration, and ultimately, the failure of the change initiative.

To improve communication during change, it is important to develop a comprehensive communication plan. Clearly articulate the purpose and goals of the change, provide regular updates and progress reports, and ensure that information is accessible and easily understood by all employees. By prioritizing effective communication, you can help ensure that everyone is on the same page and understands the importance of the change.

Lack of Training and Resources

A lack of training and resources is another sign that your change management program is not delivering the desired results. When employees do not receive the necessary training or have access to the resources they need to adapt to the change, they may struggle to embrace the new ways of working. This can lead to frustration, decreased productivity, and ultimately, the failure of the change initiative.

To address this issue, it is important to assess the training and resource needs of employees early on in the change process. Develop and implement a comprehensive training plan to equip employees with the knowledge and skills required to successfully navigate the change. Additionally, ensure that the necessary resources, tools, and support systems are in place to enable employees to effectively implement the change.

Failure to Measure and Adapt

One of the final signs that your change management program is failing is a failure to measure and adapt. Change is a dynamic process, and it is important to continuously monitor progress, gather feedback, and make adjustments as needed. Without regular measurement and adaptation, it becomes difficult to identify what is working and what is not, and to make the necessary changes to ensure success.

To avoid this pitfall, it is important to establish clear metrics and performance indicators to track the progress of the change initiative. Regularly gather feedback from employees and stakeholders, and use this feedback to identify areas for improvement and make necessary adjustments. By embracing a culture of measurement and adaptation, you can increase the likelihood of success for your change management program.


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