BTOES - SPEAKER SPOTLIGHT: To Know Where You’re Going, You Must See What You’re Doing

Courtesy of Country Financial, Ryan Leuty wrote a synopsis of his speaking session discussing 'To Know Where You’re Going, You Must See What You’re Doing'. Click here to download the full presentation.

pillar%20page%20line%201

Getting a handle on the day-to-day activities of your area can be as simple as structured, regular conversations with your teams. Using huddles, you can assess capacity issues, focus priorities and ensure that you are making progress on annual goals.

In this session, you will see how to get started, as told through the experience of a successful roll-out of 12 huddles in a single department. Additionally, you’ll learn lessons from huddles that have not sustained.

You’ll learn the key steps to take at the start, so that you have the best chance to be successful. We’ll also cover how to grow the capabilities and maturity of your board, so that it becomes an evolving tool to suit the needs of your business and become one of your primary mechanisms for continuous improvement.

Join this session to see how the huddles progressed in its first year and most importantly, how the metrics improved. You’ll see how you can realize benefits in your operations without any additional process work or chasing defects. This becomes the platform for empowerment and engagement of your employees by giving them all the relevant information to make the right decisions each and every day. Expect a conversational session with time to address your questions and specific situations.

pillar%20page%20line%201

About the Author

Ryan leuty image new Ryan Leuty,
Operational Excellence | Black Belt,
Country Financial

Ryan Leuty is a certified Lean Six Sigma Black Belt for COUNTRY Financial. With experience in DMAIC and Process Management, he has a track record of leading teams towards solutions that make their processes more efficient and mistake-free. Ryan partners with business areas to improve the customer experience and ensure employees can focus on value-add activities.

Ryan has used Lean Six Sigma in many areas of insurance, including billing, claims, agency, commercial and farm underwriting. His passion for cultivating the knowledge of teams and making the flow of work visible is apparent in the success of Ryan’s projects and the relationships he builds along the way. Ryan also enjoys leading Yellow Belt classes and mentoring Green Belts.

Previously, Ryan served as Assistant Director of IT for McLean County, IL where he oversaw day-to-day operations and led several transformational projects like VoIP, point-to-point wireless, and a website overhaul. He holds an M.B.A and a Bachelors in Systems Analysis and Design from Illinois State University. Ryan enjoys spending time with his family, woodworking and playing guitar.

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry (BTOES19). March 18-22, 2019, Loews Portofino Bay Hotel at Universal Orlando Resort^®

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

Quick Links

Speakers

Agenda

BTOES19 Awards

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

All-day Refreshment & Themed Breaks
1¼ Hour Hot Breakfast Networking Sessions
1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
1½ Hour Roundtable Sessions by Topic & Industry Sector.
Keynote & Themes Panel Sessions
Hosted Welcome Receptions from 5.30pm
Expanded more lavish Awards Program
Newly launched Night Summit for attendees to meet after dinner