Articles on Leadership

What's Next after Lean and Six Sigma? -

Larry is Founder of Pathways to Manufacturing Excellence, and a veteran of 35 years in the...



Creating a Culture that Sustains 5S and Operational Excellence -

QUESTION: One of the most basic practices of lean is a culture of 5S at each work station....



Culture Transformation: How Fast can you Change? -

You and your business: How fast can you change? We’ve looked at “How much change can you h...



The Customer Experience Strategy: What Is It Really?

What exactly is a 'Customer Experience Strategy'? I hate to complain. Really, I do.



Leadership and Teams: Reversing the Vector of Accountability

Leadership Executives on their company culture often proudly profess, “We have to hold peo...



Operational Excellence: Out of Reach or a Stone’s Throw Away?

How close are you to achieving Operational Excellence? Think for a moment of the one busin...



Culture Transformation: How Fast can you Change?

You and your business: How fast can you change? We’ve looked at “How much change can you h...



Change Management: Uncover a Masterpiece by Changing Just One Thing

Are you one change away from a masterpiece of strategy? I’ve always been a big fan of Poin...



A Question for Leadership: How much change can you handle?

How much change can you handle? A question for the leader for sure. There are a lot of que...



I’ll Take a Medium Iced Coffee, Cream, Sugar and an Efficient Process…

Do you need to improve your processes? Answer: Yes. You’re probably reading the title of t...



The 9 Keys to Unlocking Performance in Your Process Improvement Team

“The problem with projects is that they require people and people are the worst.” I start ...



Change Management… Why is it So Darn Hard?

Why is Managing Change so Challenging? I have not failed. I’ve just found 10,000 ways that...



Get Your Organization Prepared for Operational Excellence

Are you prepared for Operational Excellence? An organization can’t shift from a culture of...



Business Processes and Systems: Do All Signs Point to Change?

How many of the challenges of managing change are you creating for yourself? I know it may...



Training your Employees in Operational Excellence & Performance Improvement

 WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, H...



EXCLUSIVE VIDEO: Empowering your Employees to Select their Own Improvement Projects that are Aligned with Strategy

  WATCH NOW: Empowering your Employees to Select their Own Improvement Projects that are A...



EXCLUSIVE VIDEO: Engaging Leadership in the Bose Lean IT Journey, Bose Corporation

  WATCH NOW: Engaging Leadership in the Bose Lean IT Journey   About the Presentation Pres...



EXCLUSIVE VIDEO:  Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

   WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement,...



EXCLUSIVE VIDEO: Creating a Lean Culture of Problem Solving

WATCH NOW: A Systematic Approach to Creating a Culture of Structured Problem Solving How c...



EXCLUSIVE VIDEO: Linking Your Core Business Processes with Process Architecture and Strategy - University of Dayton

  WATCH NOW: Linking your Business' Core Processes and Process Architecture with Strategy ...



EXCLUSIVE VIDEO: Lean Leadership: A Lean Organization Starts Here - MassMutual Financial Group

WATCH NOW: Lean Leadership - A Lean Organization Starts Here In a world where lean, six si...



EXCLUSIVE VIDEO: Value Deployment - Developing, Engaging and Aligning the Power of Your People - US Synthetic

WATCH NOW:Strategy Deployment: Managing, Fostering & Creating Value throughout the Organis...



Is Over-Delegation the Biggest Mistake when trying to sustain Culture Transformation?

One of the first things to learn as a new manager is to delegate, but as a leader who sets...



SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



The Fast Lane to Excellence: How to be a Better Leader in Manufacturing - 4 tips

This article is part 2 of The Fast Lane, by Larry Fast. Read Part one: '13 Ways Difficult ...



Preparing for Annual Continuous & Productivity Improvement Reviews: Don't wait until January

Keeping up with the Numbers In a slow growth economic environment, continuous productivity...



The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture



Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor

Question: When you hired for the factory floor, what was more important to you in the cand...



INTERVIEW: Engaging Leadership with Operational Excellence, with Jabil's Jeff Porada

Jeff Porada is the Global Director of Lean Six Sigma at Jabil.  Jeff manages the “Business...



Improving Company Culture: Why happier teams are more productive. Fact.

There’s a great deal of research that supports the hunch that happier teams and individual...



Be A Rebel With A Cause: 7 Steps for A Successful Gemba Walk

This post was originally featured on TBMcg.com Gemba walks are often misunderstood as “man...



Lean Assessment? We Don't Need No Stink'​in Lean Assessment...

Across the feeds of LinkedIn, to the tool chests of every self proclaimed lean or operatio...



5 Tips for Introducing Lean to Administrative Functions

While many will still argue that "this may work on the shop floor but not in my office," h...



High Performance: Time to focus on uniqueness



The Root Cause of All Problems: Identify your Continuous Improvement 5 'Whys'

As simple as it might sound, wise problem-solvers who use "systems-thinking" when performi...



Baseball Leadership: A Lesson in Individual and Team Performance



The Fast Lane to Operational Excellence

For those of us old enough to remember, we have been reading about the "Barriers to Operat...



Driving your employee engagement. What do you think?

A decade after the dot com bubble burst and just a little while after the announcement of ...



Focus on Productivity to Grow Earnings in This Tepid Economy

This article is  Part 1 in a Series on 2017 Planning and Budgeting, originally published o...



Thought for the Day: Focus Determines the Outcome



Getting airborne: Cultural transformation in the Navy



The Employee Engagement Myth

Before anyone starts flaming me that hasn't read the entire article, let me say



Transforming Company Culture, Understanding Your Strengths

When People Understand their Inherent Strengths, They can Focus on what they do Best. My g...



LEARNING RESOURCE: An Introduction to the Business Partnership Life Cycle Scorecard



Don't Sweat the Soft Skills

One of the most frequently asked questions I get as a Lean Six Sigma coach and mentor is a...



7 Reasons Why You Don’t Need a Continuous Improvement Program

It always astounds me when I walk into a large business, even many with a billion dollars ...



Manage passion, NOT people!

Last week, I was at a conference in Dublin and one of the participants was articulating ho...



SME Just Like Me!

Hiring season is underway, and you can’t wait to hire a Subject Mater Expert (SME) just li...



The OpEx 'Fast Track'

I'm constantly amazed at how easily senior managers and executives in companies large and ...



Five Killers of Corporate Culture

There are so many awesome articles, graphs, and reports out there that speak to the import...



Acquisitions Gone Bad - A Discussion Based on Observation

I have been blessed, or cursed, to have been involved in turning around two separate acqui...



Leadership: How to Build a Great Team By Focusing on Strengths

My dreams of being a rock star started in third grade. There was the opportunity to join t...



ARTICLE: Inventory Your Agile Analysis Skills Toolbox

First thing first, let’s establish two truths to analysis in agile.



ARTICLE: Is it Done Yet?

You know your deliverable and deadline. You have your resources. Is it done yet?



ARTICLE: Stopping Unsafe Acts Shouldn’t be a “Right”

Have you told your employees that they have the “right” or the “authority” to stop work wh...



ARTICLE: I’m Questioning Everything I Know About Leadership Because of This Data

I’ve always thought of myself as a pretty good operations leader.  In fact, I’m sure the p...



ARTICLE: Right People, Right Place

Recently, I had someone respond that Lean was basically "all that foundation stuff" (5S, L...



ARTICLE: Running a Change Program, "Business as Usual"

With the proliferation of Operational Excellence Programs, making change happen in the bus...



ARTICLE: Are you a "Toxic Leader"?

Like me, you’ve likely worked for several individuals throughout your career—both good and...



ARTICLE: SWAT Team Principles Part 2 - Training like your Life Depends on It

Read SWAT Team Principles Part 1



ARTICLE: Don't Cut Costs, Develop People

No matter how much people know better, no matter how much "lean" training and no matter ho...



THOUGHT LEADER: Ezra Eckhardt, Wave Form Systems, Inc.

Ezra is just one of the many esteemed Operational Excellence thought leaders giving his pe...



ARTICLE: The 'Performance Management' Myth

I honestly didn't think this was still a big argument.  I thought this was something that ...



ARTICLE: How Do You Re-engage an Apathetic, Aging Workforce?

QUESTION: This reader’s question asks about “how to re-engage an aging workforce?” I’m par...



ARTICLE: Are you a 'What' Leader, or a 'How' Leader?

How many times, have you sat in a business review where someone was presenting how well a ...



ARTICLE: Mentoring – The Most Charitable Form of Leadership

Who wouldn't want to have “The Most Interesting Man in the World” as their own personal Me...



ARTICLE: How Many Experts are Needed to Embark on a Lean Journey?

QUESTION: We are starting discussions about trying to start a lean initiative and are in d...



THOUGHT LEADER: Christopher Govero, Hospital Sisters Health Systems

Executive Director of Performance Improvement and Outpatient Services at Hospital Sisters ...



ARTICLE: Making Cost Cutting Stick: 5 steps to create a better "cost culture"

While the price of crude oil dropped by more than half in 2014, many oil & gas executives ...



ARTICLE: Continuous Improvement - High-Tech or High-Touch?

We love our gadgets. Some people travel with several—if not a dozen or more—high-tech devi...



ARTICLE: Lean Six Sigma Could Blind You

I'm not against Six Sigma, Let's just get that out of the way. I'm not a "Six Sigma Hater"...



Lean Six Sigma Must Be a Waste of Time and Energy, or; Why You Need Lean Six Sigma

Joseph Paris is the founder of the OpEx Societyand XONITEK. Read his thoughts on why Lean ...



ARTICLE: How customer centric is your customer service? Are you ready for a reality check?

There are hundreds of books and thousands of articles written on customer service culture ...



REPORT: Progressive CFOs: Inspired By What's Required

This content, and the report (available here) has been provided courtesy of BPI Network. F...



ARTICLE: High Potentials are Made, Before They can be Found

Almost every other day there's some article revolving around identifying the "high potenti...



ARTICLE: What is the Best Way to Begin a Lean or Continuous Improvement Journey?

Question: We are a small company with approximately 150 employees, 3 manufacturing locatio...



ARTICLE: What makes Google, GOOGLE?

My last day at Google!



ARTICLE: Tripping Over Standard Work

A while back, I had a conversation with a colleague regarding a company’s “Standard Work” ...



Agile Leadership: Do You Embrace a Fixed or Growth Mindset?

In my opinion, one of the best business books of all time is Dr. Seuss’s “Green Eggs and H...



Creating a Culture that Sustains 5S and Operational Excellence

QUESTION: One of the most basic practices of lean is a culture of 5S at each work station....



ARTICLE: The Spotify model: how to create, dissolve, and remix teams to be more dynamic and more innovative

 



REVIEW: Critical Challenges Facing Professionals

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we want...



Operational Excellence - The Greatest Developments, The Latest Predictions

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we want...



LONG ARTICLE: What Can Organization Leaders Do to Create & Manage Culture Change?

QUESTION: What are the two (or three or five or seven) most important things organization ...



LONG ARTICLE: Are Your Managers Company Doctors or Coroners?

Are your managers operating as company doctors or coroners?  A bizarre question, maybe, bu...



ARTICLE: Why Does Change Fail the Majority of the Time?

As CEO and President of Atrion, a leading IT services firm, Tim Hebert is committed to exp...



What's Next after Lean and Six Sigma?

Larry is Founder of Pathways to Manufacturing Excellence, and a veteran of 35 years in the...



ARTICLE: In Praise of Ignorance

Daniel Markovitz is the author of two Shingo Research Award-winning books, Building the Fi...



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