BTOES EXCLUSIVE SLIDE DECK: Building a High Reliability Culture in Healthcare

Building a High Reliability Culture in Healthcare

What are High Reliability Organizations?

Courtesy of Joint Commission Center for Transforming Haelthcare, 'Building a High Reliability Culture in Healthcare' offers the following exceptional takeaways:

High Reliability in Health Care: What does it look and feel like?
The Virtuous Cycle of a Positive Safety Culture
The Current State of Process Improvement in Health Care
Why Best Practices are No Longer Best Practice
Assessing a Hospital’s Readiness for a High Reliability Journey

About Joint Commission Center for Transforming Healthcare

Created in 2008, the Joint Commission Center for Transforming Healthcare aims to solve health care’s most critical safety and quality problems. The Center’s participants–some of the nation’s leading hospitals and health systems – use a systematic approach to analyze specific breakdowns in care and discover their underlying causes to develop targeted solutions that solve these complex problems. In keeping with its objective to transform health care into a high reliability industry, The Joint Commission shares these proven effective solutions with the nearly 21,000 health care organizations it accredits and certifies. Hospitals have made significant advances in quality–even better results are now achievable. Hospitals and The Joint Commission are working together to improve systems and processes of care. Download this slide deck to see Dr. David Grazman discuss their journey and Building a High Reliability Culture in Healthcare.

About the Author

David Grazman: Building a High Reliability Culture in Healthcare

Dr. David Grazman joined the Center for Transforming Healthcare leadership team in 2016 to oversee business development of the Center’s High Reliability offerings including Robust Process Improvement® (RPI) training for health care organizations and providers, focused on creating sustainable solutions to some of health care’s most critical quality and safety problems. His expertise will help advance the Center’s initiatives to help the nation’s leading hospitals and health systems build and strengthen their systems and structures to transform into high reliability organizations, providing health care that is consistently excellent and safe.In addition to holding previous roles within Joint Commission Resources and Joint Commission International, Dr. Grazman has also held a variety of leadership and consulting positions with internationally-known healthcare organizations, such as Tele Tracking Technologies and The Advisory Board Company, where he was responsible for the sales, delivery and management of strategic and clinical operational consulting engagements for hospital and health system clients. In addition, he is the former executive director of Heartland Health Outreach, Inc., a Federally Qualified Health Center that delivers medical, dental, mental health and substance abuse services to Chicago’s homeless population. Dr. Grazman received his doctorate in business administration from the University of Minnesota, a master’s degree in public policy from Harvard University’s Kennedy School of Government and a bachelor’s degree in political science from the University of Missouri. He is currently certified as a Yellow Belt.

These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.