Courtesy of Intermountain Healthcare, '10 Top Tips for Implementing Lean Successfully' offers the 10 most important things any organization new to lean needs to put in place as soon as they get back to their office to set themselves up successfully on their lean journey.
- The basics: department structure
- Culture change
- Buy-in
- Training employees: who to train, what information and content to provide
- Visibility
- Making Lean, and Process Improvement the culture
- Change Management: from the front line to the C Suite
About Intermountain Healthcare
Intermountain Healthcare is a not-for-profit health system based in Salt Lake City, Utah, with 22 hospitals, a broad range of clinics and services, about 1,400 employed primary care and secondary care physicians at more than 185 clinics in the Intermountain Medical Group, and health insurance plans from SelectHealth. It has had considerable benefits with operational excellence since they embarked on this journey several years ago, but how have they sustained this in the organization? Download this slide deck to see Scott Saxton discuss their journey, and his 10 Top Tips for Implementing Lean Successfully.
About the Author
Scott Saxton, Continuous Improvement Executive Director of Intermountain Healthcare and former Lean/External Consulting Director at Autoliv North America, a World Leader in life saving Automotive Safety Products. He has been instrumental in the development and application of the Intermountain Operating System, a cultural improvement effort to engaged team members and leaders to drive results. Employees at Intermountain Healthcare have implemented over 23K ideas, 1900 came from Physicians, 19 Million in cost savings and over 2 thousand improvement projects in 2017. He received a Bachelor’s degree in Business Admin. from University of Phoenix and had 6 months 1 on 1 Training and Development in Toyota Production System from Takashi Harada with Toyota Corporation at OMCD Division.
These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.
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