2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

  Read this article about IBM, one of our finalists, in the category Best Achievement in T...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



BTOES - SPEAKER SPOTLIGHT: Supporting “DID” in Leadership: Diversity, Innovation, and Disruption



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



BTOES - SPEAKER SPOTLIGHT: Overcoming Workforce Challenges to Deliver the Desired Results

Courtesy of Data Sciences International (DSI), Peter Fritsche wrote a synopsis of his spea...



2019 AWARD FINALIST SPOTLIGHT: AECOM - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about AECOM, one of our finalists, in the category Best Achievement in...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



BTOES - SPEAKER SPOTLIGHT: Using operational excellence to change the culture in the United States Postal Service

Courtesy of US Postal Service, Phillip Murphy wrote a synopsis of his speaking session dis...



2019 AWARD FINALIST SPOTLIGHT: MetLife - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about MetLife, one of our finalists, in the category Best Achievement ...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



BTOES - SPEAKER SPOTLIGHT: Operational Excellence in a Digital World that focuses on Service

Courtesy of Ingersoll Rand, Griselda Abousleman wrote a synopsis of her speaking session d...



2019 AWARD FINALIST SPOTLIGHT: Bank of America - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence category

  Read this article about Bank of America, one of our finalists, in the category Best Achi...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



BTOES - SPEAKER SPOTLIGHT: The Farmers Insurance® Operational Excellence Journey

Courtesy of Ingersoll Rand, Holly Rogers wrote a synopsis of her speaking session discussi...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



2019 AWARD FINALIST SPOTLIGHT: Refinitiv - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Refinitiv, one of our finalists, in the category Best Achievemen...



2019 AWARD FINALIST SPOTLIGHT: Refinitiv - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Refinitiv, one of our finalists, in the category Best Achievemen...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: INDEPENDENT / EX ORAZUL ENERGY PERU - Symphony: A Road Map to Operational Excellence

Read this article by INDEPENDENT / EX ORAZUL ENERGY PERU, on their Poster Presentation 'Sy...



BTOES - SPEAKER SPOTLIGHT: Great Big Agile: Leading Agile at Scale

Courtesy of AgileCXO, Jeff Dalton wrote a synopsis of his speaking session discussing 'Gre...



2019 AWARD FINALIST SPOTLIGHT: Conrad Industries Inc. - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Conrad Industries Inc., one of our finalists, in the category Be...



BTOES - SPEAKER SPOTLIGHT: Process Based Leadership® - Business vs Culture | How to Win at Both

Courtesy of Competitive Solutions Inc., Shane Yount wrote a synopsis of his speaking sessi...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



BTOES - SPEAKER SPOTLIGHT: To Know Where You’re Going, You Must See What You’re Doing

Courtesy of Country Financial, Ryan Leuty wrote a synopsis of his speaking session discuss...



BTOES - POSTER SPOTLIGHT: Memorial Healthcare System - KAIZEN IN THE HOSPITAL SETTING: To Eliminate Wasteful Steps from the Discharge Process

Read this article by Memorial Healthcare System, on their Poster Presentation 'KAIZEN IN T...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Increasing demand for operational excellence methodologies even in non-mandated companies

Byron Tatsumi has written an article on his interpretation of the Global State of Operatio...



BTOES - SPEAKER SPOTLIGHT: Process Based Leadership® - Tactical Processes for Sustainable Strategy Execution

Courtesy of Competitive Solutions Inc., Shane Yount wrote a synopsis of his speaking sessi...



2019 AWARD FINALIST SPOTLIGHT: Caesars Entertainment - Finalist in the Technology Enabled Process Automation Category

  Read this article about Caesars Entertainment, one of our finalists, in the category Bes...



BTOES - SPEAKER SPOTLIGHT: Process Based Leadership® - Tactical Processes for Sustainable Strategy Execution

Courtesy of Competitive Solutions Inc., Shane Yount wrote a synopsis of his speaking sessi...



BTOES - SPEAKER SPOTLIGHT: Strategy and Execution: There are only two cases when strategy is not important, you have no competition or you don’t care if you lose

Courtesy of International Paper, Brian McDonald wrote a synopsis of his speaking session d...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



BTOES - POSTER SPOTLIGHT: Northwell Health - Delivery System Reform Incentive Payment (DSRIP) Program

Read this article by Northwell Health, on their Poster Presentation 'Delivery System Refor...



2019 AWARD FINALIST SPOTLIGHT: Fannie Mae - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Fannie Mae, one of our finalists, in the category Best Achieveme...



BTOES - SPEAKER SPOTLIGHT: Building Customer-Centric Metrics

Courtesy of H&R Block, Matt Hansen wrote a synopsis of his speaking session discussing 'Bu...



BTOES - SPEAKER SPOTLIGHT: Lean In Agile for Women - Enabling diversity, inclusion and adaptability -

Courtesy of Lean in Agile, Padmini Nidumolu and Leila Rao wrote a synopsis of their speaki...



THOUGHT LEADER: Christopher Govero, Hospital Sisters Health Systems-

Executive Director of Performance Improvement and Outpatient Services at Hospital Sisters ...



2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

  Read this article about VMware, one of our finalists, in the category Best Achievement i...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



BTOES Presentation: Key Learnings from 26 Years at Disney's Magic Kingdom - Dan Cockerell Vice President (Retired & Inspired)

About the Presentation



BTOES - SPEAKER SPOTLIGHT: Supporting “DID” in Leadership: Diversity, Innovation, and Disruption



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category-

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



Sustaining Operational Excellence: Why so hard? -



Making Culture Stick -

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



Robotic Process Automation – Pragmatic Solution or Dangerous Illusion? -



Improving the Reliability of Care and the Healthcare Culture -

Twila Burdick has written an article on her interpretation of the Global State of Operatio...



Operational Excellence- from a Craft to a Profession -

Paul Docherty has written an article on his interpretation of the Global State of Operatio...



Three execution design rules to succeed -

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...



BTOES ARTICLE - Executive Summary - Research Report 2018/19 -

   



Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...



2019 AWARD FINALIST SPOTLIGHT: Mastercard - Finalist in the Technology Enabled Process Automation Category

  Read this article about Mastercard, one of our finalists, in the category Best Achieveme...



Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...



2019 AWARD FINALIST SPOTLIGHT: University Health Network - Finalist in the Technology Enabled Process Automation Project Category

  Read this article about University Health Network, one of our finalists, in the category...



So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: HP - Finalist in the Technology Enabled Process Automation Category

  Read this article about HP, one of our finalists, in the category Best Achievement in Te...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

  Read this article about IBM, one of our finalists, in the category Best Achievement in T...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



BTOES - SPEAKER SPOTLIGHT: Supporting “DID” in Leadership: Diversity, Innovation, and Disruption



2019 AWARD FINALIST SPOTLIGHT: Caesars Entertainment - Finalist in the Technology Enabled Process Automation Category

  Read this article about Caesars Entertainment, one of our finalists, in the category Bes...



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



BTOES - SPEAKER SPOTLIGHT: Strategy and Execution: There are only two cases when strategy is not important, you have no competition or you don’t care if you lose

Courtesy of International Paper, Brian McDonald wrote a synopsis of his speaking session d...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

  Read this article about Cognizant Technology Solutions, one of our finalists, in the cat...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



BTOES - SPEAKER SPOTLIGHT: Overcoming Workforce Challenges to Deliver the Desired Results

Courtesy of Data Sciences International (DSI), Peter Fritsche wrote a synopsis of his spea...



2019 AWARD FINALIST SPOTLIGHT: AECOM - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about AECOM, one of our finalists, in the category Best Achievement in...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



BTOES - SPEAKER SPOTLIGHT: Using operational excellence to change the culture in the United States Postal Service

Courtesy of US Postal Service, Phillip Murphy wrote a synopsis of his speaking session dis...



2019 AWARD FINALIST SPOTLIGHT: MetLife - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about MetLife, one of our finalists, in the category Best Achievement ...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



BTOES - SPEAKER SPOTLIGHT: Operational Excellence in a Digital World that focuses on Service

Courtesy of Ingersoll Rand, Griselda Abousleman wrote a synopsis of her speaking session d...



2019 AWARD FINALIST SPOTLIGHT: Bank of America - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence category

  Read this article about Bank of America, one of our finalists, in the category Best Achi...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



BTOES - SPEAKER SPOTLIGHT: The Farmers Insurance® Operational Excellence Journey

Courtesy of Ingersoll Rand, Holly Rogers wrote a synopsis of her speaking session discussi...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



2019 AWARD FINALIST SPOTLIGHT: Refinitiv - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Refinitiv, one of our finalists, in the category Best Achievemen...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: INDEPENDENT / EX ORAZUL ENERGY PERU - Symphony: A Road Map to Operational Excellence

Read this article by INDEPENDENT / EX ORAZUL ENERGY PERU, on their Poster Presentation 'Sy...



BTOES - SPEAKER SPOTLIGHT: Great Big Agile: Leading Agile at Scale

Courtesy of AgileCXO, Jeff Dalton wrote a synopsis of his speaking session discussing 'Gre...



2019 AWARD FINALIST SPOTLIGHT: Conrad Industries Inc. - Finalist in the Operational Excellence to deliver Digital Transformation Category

  Read this article about Conrad Industries Inc., one of our finalists, in the category Be...



Culture Transformation - Don’t hire People who fit your organisation

Philip Holt has written an article on his interpretation of the Global State of Operationa...



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