Assuring Operational Excellence from Contractors and Their Subcontractors

This piece accompanies our latest BTOES Insights premium content, a free chapter of Operat...



5 Principles for Operational Excellence from the Lean 5S Guide

5 Principles for Operational Excellence in Manufacturing  On an Operational Excellence Jou...



Six Actions for success with Customer-Driven Business Transformation

There’s been a lot of rhetoric around Customer Experience driving successful Business Tran...



Change Management… Why is it So Darn Hard?

Why is Managing Change so Challenging? I have not failed. I’ve just found 10,000 ways that...



Who's Leading your Digital Transformation? Job Titles vs. Characteristics

Who leads your Digital Transformation effort is more important now than ever. Lack of visi...



Get Your Organization Prepared for Operational Excellence

Are you prepared for Operational Excellence? An organization can’t shift from a culture of...



Fostering a Culture of Change and Making Your Employees the Change Agents

  The most Critical Element of any Thriving Workplace Culture is the Willingness to Perpet...



No Growth Strategy Without Culture - Achieving Growth through Operational Excellence

CEOs are under increasing pressure to achieve growth. In fact, there is such a push for or...



Thou Shalt Not Reform: The Digital Transformation Commandment Crippling Organisations

Companies that discount digital transformation do so at their peril. In my experience, the...



Four Foundations: the Johnson Controls Manufacturing System

This case study is just one of the very best Award-Winning Examples of Successful Operatio...



Business Processes and Systems: Do All Signs Point to Change?

How many of the challenges of managing change are you creating for yourself? I know it may...



EXCLUSIVE VIDEO: Increasing Customer Satisfaction by Mapping the Customer Journey to Delivering Superior Service, Coca-Cola

  WATCH NOW: Increasing Customer Satisfaction by Mapping the Customer Journey to Deliverin...



5 Reasons to get focussed on your Culture Transformation, Fast

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Six Sigma’s Biggest Secret: Why No One Has Ever Matched Motorola’s Results…

Six Sigma's Best-Kept Secret: Motorola & the Malcolm Baldrige Award Motorola taught others...



EXCLUSIVE VIDEO:  Lean Innovation and Managing Complexity

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EXCLUSIVE VIDEO: Transforming from a Manufacturing to a Services Company, the Journey

  WATCH NOW: Transforming from a Manufacturing to a Services Company, the Journey



EXCLUSIVE VIDEO:  Architect Your Business for NextGen Customer Experiences

     WATCH NOW: Architect Your Business for NextGen Customer Experiences   



EXCLUSIVE VIDEO:  Process and Project come together at Global CRO for Clinical Trial Project Management

   WATCH: Process and Project come together at Global CRO for Clinical Trial Project Manag...



EXCLUSIVE VIDEO:  Creating A Business Transformation Team to Rapidly Respond to Market Changes

  WATCH NOW: Creating A Business Transformation Team to Rapidly Respond to Market Changes ...



EXCLUSIVE VIDEO:  Support Top Line Growth with Operational Excellence, LEGO

    WATCH NOW: Support Top Line Growth with Operational Excellence    



Training your Employees in Operational Excellence & Performance Improvement

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EXCLUSIVE VIDEO: Transforming your Global Business with a Robust Operational Excellence Program: Balancing the Need for Speed with the Risk of Failing

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EXCLUSIVE VIDEO: Successfully Managing Compliance with Operational Excellence and Process Automation, EDP Renewables

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EXCLUSIVE VIDEO: Building Solutions that Transform the Business -- and the Customer Experience

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Improving Operational Throughput for Patient Experience Excellence

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EXCLUSIVE VIDEO: Driving Change from Crisis Through Transformation, ComputerShare

  WATCH NOW: Driving Change from Crisis Through Transformation  



EXCLUSIVE VIDEO: Using All Virtual Blended Learning to Accelerate Culture Change, OpusWorks

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EXCLUSIVE VIDEO: The adoption of Visual Management (VM) as a key success factor for the Agility and Performance of Global Organizations

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EXCLUSIVE VIDEO: Empowering your Employees to Select their Own Improvement Projects that are Aligned with Strategy

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EXCLUSIVE VIDEO: Engaging Leadership with Operational Excellence through Strategic Alignment and Visual Management

  WATCH NOW: Engaging Leadership with Operational Excellence through Strategic Alignment a...



EXCLUSIVE VIDEO: Demystifying Jidoka: Transforming machines to become autonomous, to operate without human intervention, Leggett & Platt

  WATCH NOW: Demystifying Jidoka: Transforming machines to become autonomous, to operate w...



EXCLUSIVE VIDEO: Debunking Myths: How Operational Excellence Fosters Innovation and Agility, Ebay

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EXCLUSIVE VIDEO: Engaging Leadership in the Bose Lean IT Journey, Bose Corporation

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Process Management: Collaboration is Key for Business Transformation

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Creating a Lean and Continuous Improvement Culture in your Business

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EXCLUSIVE VIDEO: Transforming the Culture to be More Innovative: A Roadmap for the Future with NASA

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Get on Offense: 8 Principles to Achieve Operational Excellence

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EXCLUSIVE VIDEO: From Worst to First—Changing Culture to Drive Performance

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EXCLUSIVE VIDEO: How an Operational Excellence Culture can be your Company’s Biggest Success Factor

  WATCH NOW: How an Operational Excellence Culture can be your Company’s Biggest Success F...



EXCLUSIVE VIDEO: Leading Change: Insightful Lessons we can Learn from History, Morningstar Excellence

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EXCLUSIVE VIDEO: Customer-Back Innovation; An Innovation Framework for Accelerating Organic Growth at ITW

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EXCLUSIVE VIDEO: Designing and Preparing for the Business Future with People, Process & Technology, Vanguard

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EXCLUSIVE VIDEO:  Leaning Out of Six Sigma, AON

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EXCLUSIVE VIDEO: Leveraging Operational Excellence for Successful Acquisition Focused on the Client, Keybank

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EXCLUSIVE VIDEO:  How to use Operational Excellence as a Competitive Advantage, Guardian Life

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EXCLUSIVE VIDEO: The Critical Role of Culture in Strategy Execution

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EXCLUSIVE VIDEO:  Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

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EXCLUSIVE VIDEO: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior Customer Service, Kaiser Permanente

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EXCLUSIVE VIDEO: Gaining Process Automation Buy-in for Successful Implementation, Rockford Health System

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EXCLUSIVE VIDEO: Improving Operational Throughput to Provide an Excellent Customer Experience, Universal Health Services

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EXCLUSIVE VIDEO:  Applying Operational Excellence Methodologies in Identifying Meaningful Data that Yields Results, Christiana Care Health System

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A Change Management Challenge: Technology is Fast, and Change is Slow

A very real challenge is found when tasked with managing change and keeping up with techno...



EXCLUSIVE VIDEO: Integrating Lean and Agile to Transform New Product Development

  WATCH NOW: Integrating Lean and Agile to Transform New Product Development Alex Jones is...



EXCLUSIVE VIDEO: Creating a Lean Culture of Problem Solving

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EXCLUSIVE VIDEO: Linking Your Core Business Processes with Process Architecture and Strategy - University of Dayton

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Transforming Your Business to Achieve Operational Excellence

The 21st century economy requires organizations to apply a more agile approach to problem ...



Creating a Culture of Operational Discipline that leads to Operational Excellence

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



EXCLUSIVE VIDEO: Lean Leadership: A Lean Organization Starts Here - MassMutual Financial Group

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Driving Quality Improvement Through a Patient-Centred Approach.: University Health Network

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EXCLUSIVE VIDEO: Value Deployment - Developing, Engaging and Aligning the Power of Your People - US Synthetic

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EXCLUSIVE VIDEO: Leveraging Lean for Market Growth - Goodyear Tire & Rubber

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Organizational Transformation: 6 Presentations to begin your Organizational Excellence Journey

Pick from 6 of the fantastic Organizational Excellence presentations below, courtesy of Mu...



Evolving To Meet the Challenges of a “Perfect Storm”: Big Rewards for Those who Achieve Business Transformation

Finance organizations within global corporations face mounting pressures and increasing co...



EXCLUSIVE VIDEO: Business Transformation & Operational Excellence: Achieving Enterprise Excellence - Bristol Myers-Squibb

Watch Rick's full session, 'Achieving Enterprise Excellence by 2020', here, courtesy of th...



Enterprise Process Modeling: Tackling Digital Transformations

Businesses and organizations everywhere struggle with the pace, volume, and complexity of ...



Robotic Process Automation – Pragmatic Solution or Dangerous Illusion?



EXCLUSIVE VIDEO: Avvo's Agile Business Transformation: Using Operational Excellence Tools & Methodologies - Avvo

Agile software development and operational excellence agility share a few core tenets: bri...



The Lean 5S Guide - Isn't it about time?

No matter which industry you’re in, disorganization in the workplace is a slow, subtle kil...



11 learnings from the Business Transformation & Operational Excellence Awards - IBM, Sanofi, Phillips and More

This video session covers a 45 minute discussion between the Awards winners from the Busin...



SLIDE DECK: Customer-Back Innovation; An Innovation Framework for Accelerating Organic Growth



Is Over-Delegation the Biggest Mistake when trying to sustain Culture Transformation?

One of the first things to learn as a new manager is to delegate, but as a leader who sets...



Operational Excellence in Manufacturing Case Study Example: Johnson Controls

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



The Fast Lane to Excellence: How to be a Better Leader in Manufacturing - 4 tips

This article is part 2 of The Fast Lane, by Larry Fast. Read Part one: '13 Ways Difficult ...



The World of Business Transformation: Full Paper



Digital Transformation: How Big Data Medical Apps are Ramping up Healthcare in Developing Countries



Yes, but What do Values Have to do with Lean?



Change Management: Revisiting the Threat and Opportunity Matrix



How to Make Practical Innovation Sustainable

Break through innovation gridlock, regardless of your organizational shape, size, or avail...



Enabling Digital Business Transformation with Enterprise-wide Process Modeling

We are pleased to offer our readers this new White Paper on Digital Business Transformatio...



Win with Digital: How to Transform your Business to Provide Digital Services

How can you 'Win' with Digital Transformation? There seems to be little doubt that the mos...



Preparing for Annual Continuous & Productivity Improvement Reviews: Don't wait until January

Keeping up with the Numbers In a slow growth economic environment, continuous productivity...



Introducing and Embracing Digital Transformation in Healthcare: Mentis Neuro Health

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Strategy & Transformation Templates, Learning Resources from Flevy.com

Courtesy of Flevy.com [Free PowerPoint] Strategy & Transformation Templates -- Growth, Inn...



The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture



Ensuring an Excellent Customer Experience with the perfect Mobile Customer Journey

Courtesy of Flevy.com Design the optimal Mobile Journey and Experience for your customers.



What is your Change Management Strategy?

For many, change is frightening, threatening and therefore it is resisted at all costs. It...



SLIDE DECK: 3 Lessons for Driving Innovation & Agility through Operational Excellence, Ebay

How can you utilise Operational Excellence to encourage Innovation & Agility within your o...



Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor

Question: When you hired for the factory floor, what was more important to you in the cand...



Operational Excellence in Oil & Gas, Power & Utilities Awards Winners: Black & Veatch

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
The Business Transformation & Operational Excellence World Summit, 2018
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
Business Transformation & Operational Excellence World Summit - BTOES17 - Watch the highlights now!
The Business Transformation & Operational Excellence Awards 2018

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  • Process of Process Management: Strategy Execution in a Digital World