Articles on Operational Excellence

Access 2018 Award Winning Entires

March 20, 2019 Loews Portofino Bay Hotel at Universal Orlando™ Celebrating Outstanding Org...



BTOES CASE STUDY: Operational Excellence Award Winner Delphi Powertrain

Delphi offers unique systems level knowledge and analysis resources for manufacturers of m...



BTOES EXCLUSIVE VIDEO: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior Customer Service, Kaiser Permanente

WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior...



BTOES EXCLUSIVE SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



BTOES EXCLUSIVE VIDEO: Engaging Leadership with Operational Excellence through Strategic Alignment and Visual Management

  WATCH NOW: Engaging Leadership with Operational Excellence through Strategic Alignment a...



50% Super Early Bird Discount + $100 Launch Bonus ends Friday June 22nd, 2018 - Business Transformation & Operational Excellence World Summit & Industry Awards

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES19) ...



BTOES EXCLUSIVE VIDEO: Leading Change: Insightful Lessons we can Learn from History, Morningstar Excellence

WATCH NOW: Leading Change - Insightful Lessons we can Learn from History About the Session...



BTOES EXCLUSIVE VIDEO: Debunking Myths: How Operational Excellence Fosters Innovation and Agility, Ebay

  WATCH NOW: Debunking Myths: How Operational Excellence Fosters Innovation and Agility   ...



BTOES EXCLUSIVE SLIDE DECK: Building the Fit Organization, or; Taking the Toyota Out of Lean

DOWNLOAD DAN'S SLIDE DECK: BUILDING THE FIT ORGANIZATION, NOW  Over the past 20 years, bus...



Exclusive BTOES Free Book Chapter: Redefining Operational Excellence



BTOES AWARDS: 11 learnings from the Business Transformation & Operational Excellence Awards - IBM, Sanofi, Phillips and More

This video session covers a 45 minute discussion between the Awards winners from the Busin...



BTOES AWARDS CASE STUDY: Operational Excellence Award Winner Wipro

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System ...



BTOES EXCLUSIVE SLIDE DECK: Ebay - 3 Lessons for Driving Innovation & Agility through Operational Excellence

How can you utilise Operational Excellence to encourage Innovation & Agility within your o...



SHORT INTERVIEWS WITH BTOES18 SPONSORS & SOLUTION PROVIDERS

Joseph Paris conducts a series of short interviews with Sponsors & Solution Providers at B...



OpEx Award Winners - 11 learnings from the Business Transformation & Operational Excellence Awards - IBM, Sanofi, Phillips and More -

This video session covers a 45 minute discussion between the Awards winners from the Busin...



EXCLUSIVE BOSE KEYNOTE VIDEO: Engaging Leadership in the Bose Lean IT Journey, Bose Corporation (Clone)

  WATCH NOW: Engaging Leadership in the Bose Lean IT Journey   About the Presentation Pres...



Creating a Culture of Operational Discipline that leads to Operational Excellence -

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



EXCLUSIVE VIDEO NASA KEYNOTE: Transforming the Culture to be More Innovative: A Roadmap for the Future with NASA

 WATCH NOW: Transforming the Culture to be More Innovative: A Roadmap for the Future About...



EXCLUSIVE VIDEO: Avvo's Agile Business Transformation: Using Operational Excellence Tools & Methodologies - Avvo -

Agile software development and operational excellence agility share a few core tenets: bri...



BTOES18 Award Winners Announced



BTOES18 Speaker - Lisa Norcross - Continuous improvement, never be complacent: how to stay ahead?.

Continuous improvement, never be complacent: how to stay ahead?  The energy industry is go...



BTOES18 Speaker - Tejas Vashi, - Creating a culture of quality and performance excellence: keeping the workforce engaged while promoting progressive change.

Creating a culture of quality and performance excellence: keeping the workforce engaged wh...



BTOES18 Speaker - Derek Mydlarz - Removing the barriers to better health through a high tech, high touch approach.

Removing the barriers to better health through a high tech, high touch approach Our curren...



BTOES18 Speaker - Cortilia Lin - Transform the organization to a customer centric one with innovative data analytics

Transform the organization to a customer centric one with innovative data analytics AI ena...



BTOES18 Speaker - Dr. Cindy Young - Best Practices for Merging Business Strategy and Business Transformation

Best Practices for Merging Business Strategy and Business Transformation The primary quest...



BTOES18 Speaker - Amish Chadha - Augmented Reality in Design Thinking and Innovation

Augmented Reality in Design Thinking and Innovation Case Studies from the Power Sector



IBM: Process Automation & Operational Excellence

In this time of continuous disruption and innovation, The Global State of Operational Exce...



A Culture of Innovation: Shift your focus—and overcome obsessive problem-solving

To create a culture of innovation, you must first shift focus. The best starting point is ...



BTOES18 Speaker - Nuray Gurtekin Sen - Organizational and Cultural Shift in Innovation Organizations

Organizational and Cultural Shift in Innovation Organizations Corporate Technology US’ cha...



BTOES18 Speaker - Fabio Garaycochea - The Boehringer Ingelheim Production System – Animal Health Case Study

The Boehringer Ingelheim Production System – Animal Health Case Study Like you, operationa...



BTOES18 Speaker - Lisa Norcross - Continuous improvement, never be complacent: how to stay ahead?

Continuous improvement, never be complacent: how to stay ahead?  The energy industry is go...



BTOES18 Speaker - Kevin Goldsmith - Leadership and Innovation: what does the Leader of the Future look like?

Leadership and Innovation: what does the Leader of the Future look like? Startups continue...



BTOES18 Speaker - Brett Addis - Approaches to advancing along maturity model (for different levels of CI maturity)

Approaches to advancing along maturity model (for different levels of CI maturity) From Ub...



BTOES18 Speaker - Tejas Vashi, - Creating a culture of quality and performance excellence: keeping the workforce engaged while promoting progressive change

Creating a culture of quality and performance excellence: keeping the workforce engaged wh...



BTOES18 Speaker - Derek Mydlarz - Removing the barriers to better health through a high tech, high touch approach

Removing the barriers to better health through a high tech, high touch approach Our curren...



BTOES18 Speaker - Mustafa Abdulali - Small Experiments can help solve big problems

Small Experiments can help solve big problems As you rise up the ranks of your organizatio...



Business Transformation & Operational Excellence Awards 2018 Finalists Announced



Business Transformation & Operational Excellence Key Challenges

Operational Excellence Key Challenges Speed and the ability to adapt to changing market co...



Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)



Operational Excellence Key Challenges

Operational Excellence Key Challenges Speed and the ability to adapt to changing market co...



Culture Transformation: Why is it still one of the priorities?

In this time of continuous disruption and innovation, The Global State of Operational Exce...



Operational Excellence: Out of Reach or a Stone’s Throw Away?

How close are you to achieving Operational Excellence? Think for a moment of the one busin...



Key Findings: The Global State of Operational Excellence, 2017 Industry Report

Announcing the most comprehensive Operational Excellence industry report of the year. The ...



Free Book Chapter: Redefining Operational Excellence



Assuring Operational Excellence from Contractors and Their Subcontractors II: A Best Practice Model Abstract

This piece accompanies our latest BTOES Insights premium content, "Attaining & Sustaining ...



Analytics & Leadership: What Makes a Business Analyst Great?

What Makes a Great Business Analyst? I have worked in the trenches as a business analyst f...



Assuring Operational Excellence from Contractors and Their Subcontractors

This piece accompanies our latest BTOES Insights premium content, a free chapter of Operat...



Get Your Organization Prepared for Operational Excellence

Are you prepared for Operational Excellence? An organization can’t shift from a culture of...



Fostering a Culture of Change and Making Your Employees the Change Agents

  The most Critical Element of any Thriving Workplace Culture is the Willingness to Perpet...



No Growth Strategy Without Culture - Achieving Growth through Operational Excellence

CEOs are under increasing pressure to achieve growth. In fact, there is such a push for or...



Four Foundations: the Johnson Controls Manufacturing System

This case study is just one of the very best Award-Winning Examples of Successful Operatio...



EXCLUSIVE VIDEO: Increasing Customer Satisfaction by Mapping the Customer Journey to Delivering Superior Service, Coca-Cola

  WATCH NOW: Increasing Customer Satisfaction by Mapping the Customer Journey to Deliverin...



EXCLUSIVE VIDEO: Transforming from a Manufacturing to a Services Company, the Journey

  WATCH NOW: Transforming from a Manufacturing to a Services Company, the Journey



EXCLUSIVE VIDEO:  Support Top Line Growth with Operational Excellence, LEGO

    WATCH NOW: Support Top Line Growth with Operational Excellence    



Training your Employees in Operational Excellence & Performance Improvement

 WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, H...



EXCLUSIVE VIDEO: Transforming your Global Business with a Robust Operational Excellence Program: Balancing the Need for Speed with the Risk of Failing

WATCH NOW: Transforming your Global Business with a Robust Operational Excellence Program:...



EXCLUSIVE VIDEO: Successfully Managing Compliance with Operational Excellence and Process Automation, EDP Renewables

  WATCH NOW: Successfully Managing Compliance with Operational Excellence and Process Auto...



EXCLUSIVE VIDEO: Building Solutions that Transform the Business -- and the Customer Experience

  WATCH NOW: Successfully Managing Compliance with Operational Excellence and Process Auto...



Improving Operational Throughput for Patient Experience Excellence

Chuck DeBusk is Vice President; Performance & Process Improvement for UHS of Delaware, a s...



EXCLUSIVE VIDEO: Using All Virtual Blended Learning to Accelerate Culture Change, OpusWorks

  WATCH NOW: Using All Virtual Blended Learning to Accelerate Culture Change  



EXCLUSIVE VIDEO: The adoption of Visual Management (VM) as a key success factor for the Agility and Performance of Global Organizations

    WATCH NOW: The Adoption of Visual Management (VM) as a key success factor for the Agil...



EXCLUSIVE VIDEO: Engaging Leadership with Operational Excellence through Strategic Alignment and Visual Management

  WATCH NOW: Engaging Leadership with Operational Excellence through Strategic Alignment a...



EXCLUSIVE VIDEO: Demystifying Jidoka: Transforming machines to become autonomous, to operate without human intervention, Leggett & Platt

  WATCH NOW: Demystifying Jidoka: Transforming machines to become autonomous, to operate w...



EXCLUSIVE VIDEO: Debunking Myths: How Operational Excellence Fosters Innovation and Agility, Ebay

  WATCH NOW: Debunking Myths: How Operational Excellence Fosters Innovation and Agility   ...



EXCLUSIVE VIDEO: Engaging Leadership in the Bose Lean IT Journey, Bose Corporation

  WATCH NOW: Engaging Leadership in the Bose Lean IT Journey   About the Presentation Pres...



Creating a Lean and Continuous Improvement Culture in your Business

  WATCH NOW: Transforming the Culture - Create a Lean and Continuous Improvement Culture i...



Get on Offense: 8 Principles to Achieve Operational Excellence

In today’s increasingly competitive environment, improvements can’t take years to yield re...



EXCLUSIVE VIDEO: From Worst to First—Changing Culture to Drive Performance

  WATCH NOW: From Worst to First—Changing Culture to Drive Performance    



EXCLUSIVE VIDEO: How an Operational Excellence Culture can be your Company’s Biggest Success Factor

  WATCH NOW: How an Operational Excellence Culture can be your Company’s Biggest Success F...



EXCLUSIVE VIDEO: Leading Change: Insightful Lessons we can Learn from History, Morningstar Excellence

WATCH NOW: Leading Change - Insightful Lessons we can Learn from History About the Session...



EXCLUSIVE VIDEO: Designing and Preparing for the Business Future with People, Process & Technology, Vanguard

  WATCH NOW: Designing and Preparing for the Business Future with People, Process & Techno...



EXCLUSIVE VIDEO: Leveraging Operational Excellence for Successful Acquisition Focused on the Client, Keybank

WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Cli...



EXCLUSIVE VIDEO:  How to use Operational Excellence as a Competitive Advantage, Guardian Life

    WATCH NOW: How to use Operational Excellence as a Competitive Advantage  



EXCLUSIVE VIDEO:  Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

   WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement,...



EXCLUSIVE VIDEO: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior Customer Service, Kaiser Permanente

WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior...



EXCLUSIVE VIDEO: Gaining Process Automation Buy-in for Successful Implementation, Rockford Health System

    WATCH NOW: Gaining Process Automation Buy-in for Successful Implementation, Rockford H...



EXCLUSIVE VIDEO: Improving Operational Throughput to Provide an Excellent Customer Experience, Universal Health Services

WATCH NOW: Improving Operational Throughput to Provide an Excellent Customer Experience Ab...



EXCLUSIVE VIDEO: Creating a Lean Culture of Problem Solving

WATCH NOW: A Systematic Approach to Creating a Culture of Structured Problem Solving How c...



Transforming Your Business to Achieve Operational Excellence

The 21st century economy requires organizations to apply a more agile approach to problem ...



Creating a Culture of Operational Discipline that leads to Operational Excellence

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



Driving Quality Improvement Through a Patient-Centred Approach.: University Health Network

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Organizational Transformation: 6 Presentations to begin your Organizational Excellence Journey

Pick from 6 of the fantastic Organizational Excellence presentations below, courtesy of Mu...



EXCLUSIVE VIDEO: Business Transformation & Operational Excellence: Achieving Enterprise Excellence - Bristol Myers-Squibb

Watch Rick's full session, 'Achieving Enterprise Excellence by 2020', here, courtesy of th...



EXCLUSIVE VIDEO: Avvo's Agile Business Transformation: Using Operational Excellence Tools & Methodologies - Avvo

Agile software development and operational excellence agility share a few core tenets: bri...



11 learnings from the Business Transformation & Operational Excellence Awards - IBM, Sanofi, Phillips and More

This video session covers a 45 minute discussion between the Awards winners from the Busin...



Operational Excellence in Manufacturing Case Study Example: Johnson Controls

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



The Fast Lane to Excellence: How to be a Better Leader in Manufacturing - 4 tips

This article is part 2 of The Fast Lane, by Larry Fast. Read Part one: '13 Ways Difficult ...



Introducing and Embracing Digital Transformation in Healthcare: Mentis Neuro Health

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture



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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
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  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World