Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture.
Dover Business Services
Dover Business Services Entry
In the pursuit of providing best-in-class Finance Services through effective and efficient processes at lower operating costs, Dover Business Services developed an umbrella initiative called Process Innovation and Performance Excellence (P.I.P.E.) that focuses on cultivating the culture of Continuous Improvement and Excellence.
MSA Safety
Global Supply Chain & Logistics Transformation: MSA Safety's Clarity on Roles and Renewed Focus on Talent
MSA launched the Global Supply Chain and Logistics Transformation project, which aimed to clarify roles within the functions and create a global career lattice. A cross-functional team of global leaders structured a four-phased redesign process to remove inefficiencies in role titles and organizational structure. This new structure would create a uniform organizational convention for the global Supply Chain and Logistics teams.
Blue Cross Blue Shield of Michigan
Customer Experience Culture
BCBSM’s culture reflects its foundation of continuous improvement and high performance. BCBSM initiated a transformation to make member experience a distinctive strategic advantage, through extensive employee training and sharing relevant customer experience to help employees build ownership for their responsibilities and contributions to creating positive experiences for members.
Cognizant Technology Solutions India
storytelling. The adoption of a data-backed visual storytelling tool has resulted in the following:
• Client BI of $20 million (90% reduction in unallocated items)
• Improved Paid-on-Time (POT) percentage from by 50%
• 64% cycle time reduction from invoice entry in system to posting
Cognizant Technology Solutions India
SDI
Automating the NHS Pensions Service during Covid-19
SDI’s customers have learned how digital supply chain management can streamline processes, reduce downtime and operating costs, and enable MRO to add value to operations, procurement and other related departments with deep MRO category expertise, subject matter experts, and scalable digital technology.
In the post-covid supply chain world, the company’s innovative, leading-edge approach to leveraging digital technology enabled the organization to meet unprecedented demand and improve work processes and morale internally, while fundamentally changing the shape of MRO and Facilities Management supply chain for their customers and improving.
SDI has led the industry in leveraging the game-changing potential of Industry 4.0, guiding their clients on a digital supply chain transformation journey of continuous innovation to thrive as the supply chain world moves into the imminent next Industrial Revolution.
Bayer AG
Victoria Mutual Building Society
As part of the VM Group’s Digital Transformation Strategy “to become a digital leader, a modern and relevant mutual”, they migrated to Microsoft’s Office 365, significantly improving their efficiency, effectiveness, productivity and agility through automation and remote working capabilities, resulting in improved service delivery and significant changes in culture.
Best Achievement in Operational Excellence to deliver Business Transformation.
University Health Network
Flex Sárvár Hungary
Flex Value Stream 4.0 Transformation
Jabil
Simplifying, standardizing & Optimizing accelerates Digital Transformation
Shell International
Customer Operations - Powering Progress – How Customer Operations brings Shell’s Net Zero ambitions to life
Acuity Eyecare Vision (AEG) Vision
Telaid Industries
Bayer AG
Royal Caribbean Group
Royal Caribbean Group - Royal Caribbean Group Muster 2.0
FIS
Client Engagement Center of Excellence SNOW Customer Request
IBM
IBM’s Globalization team transformed to a centralized, continuous globalization process that led to cost-efficiency and faster time to market. By modernizing, and digitizing globalization operations, the team is seeing one to three months faster time to market in local languages, 11,000 hours of manual tasks automated and $7M annual savings.
Blue Cross Blue Shield of Michigan
Provider Issue Resolution
BCBSM’s culture reflects its foundation of continuous improvement and high performance. BCBSM initiated a transformation to make member experience a distinctive strategic advantage, through extensive employee training and sharing relevant customer experience to help employees build ownership for their responsibilities and contributions to creating positive experiences for members.
Cognizant Technology Solutions India
Cognizant deployed a large-scale digital transformation solution with the client and created a Green Field Centralized Pizza Ordering Contact Center using best in class technology platforms. This resulted in client’s business turnaround by double-digit increase in sales, revenue and cost reduction with ~92% CSAT at 30%+ Survey Take Rate.
Cognizant Technology Solutions India
End to End solution and assessment was conducted for one of the major medical device firms. The solution deployed included end-to-end workflow management tools with real-time dashboards and smart analytics. Intake solution to enable data extraction, auto allocation, indexing validation, and copy creation from digital PDFs ranging from 7.8 million pages/documents.
Cognizant Technology Solutions India
Cognizant Digital Operations is one of the largest providers of back-office services in BFS vertical and
offers services across Banking, Lending & Capital Markets. Our objective is to deliver the error free data and faster turnaround to ensure better customer satisfaction.
Complexity : 3000+ counties , with 260+ document types and operation spread across multiple cities. The images are unstructured in nature and typical mortgage document would include keying of more than 120+ keys. The current extraction model ( deterministic model) was not helpful as we were not able to segregate the correct extraction output vs incorrect one.
Hence implemented AI/ML based extraction model which has significantly improved the output quality as the model came with a confidence score.
STP significantly improved from low 30% to 50%. The target is to include all the Document types and
sustain the STP level. Delivered 260 FTEs in 2021.
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Total Quality Logistics
Total Quality Logistics, one of the largest freight brokerage and third-party logistics firms in the US, is reimagining its product development approach to speed technology advancement. Our agile scrum-based approach makes us better able to deliver best-in-class service to our customers and carriers - and, ultimately, consumers worldwide.
BCLC
In October of 2019, we began a pilot to explore the capabilities of Work from Home, and a hybrid workforce. We knew that we were at a critical mass and our business was very reliant on an in-office approach. Little did we know our efforts in being so forward-thinking would reap us such rewards at a team and organizational level.
Project Management Institute (PMI)
Project Management Institute has grown in prominence since its founding in 1969, continuously adapting to changes in the marketplace and global disruptions. The result: new products and offerings that allow professionals to tackle an increasingly wide range of complex project challenges in an environment of digital transformation.
Docufree
Discover how Docufree helps HR unify and transform employee records into centralized, complete and searchable digital files they can easily manage, control, access and distribute according to regulatory requirements, reducing privacy and security risks, improving productivity and upgrading their ability to access and distribute documents from anywhere in the world.
GAVS Technologies
Business Transformation Partner for a Major Hospital In Bronx, NY For BronxCare Health System, a large non-profit healthcare system in the US, GAVS introduced its AIOps solution ZIFTM to provide managed IT services enabling predictive IT operations that not only prevented system outages, but improved system availability for both clinical and non-clinical operations. GAVS helped reduce the cost of IT operations by over 40%, while the superior availability and performance of clinical and non-clinical systems allowed caregivers and staff alike to spend more time caring for patients.
SDI
SDI Confirmation Bot and SDI TrackBot
As the company continues to grow and meet the needs of customers in a tumultuous global supply chain environment, they’ve implemented digital tools like Robotic Process Automation and AI in their Digital Supply Chain Transformation Strategy to reduce the amount of time their team spend on the tactical execution of non-value-added processes.
RPA has proven to be invaluable in providing solutions in automating order verification, including confirming orders, verifying tracking numbers, and handling rush backorders. The Confirmation Bot also relieves the SDI team of manually confirming tens of thousands of purchase orders each month, ensuring accuracy that yields tremendous returns. The SDI TrackBot creates order updates to proactively notify clients as their orders progress and automatically uses those updates to advance orders in SDI’s ERP system, driving process and thus reducing manual labor.
Best Achievement in Operational Excellence to deliver Digital Transformation.
HiringSolved
HiringSolved: Changing the Way You Hire
Nutrien
Delivering Excellence in Digital and Innovation – Nitrogen and Phosphate
ReadyWorks
Maintaining a Cutting-Edge Data Center with ReadyWorks
Dover Business Services
DBS Accounts Payable Digital Transformation Journey Through Automation
In the pursuit of empowering Dover Operating Companies’ growth by providing best-in-class operations expertise and finance services to increase capacity, improve controls and reduce operating costs, Dover Business Services continues to find ways to leverage its technologies to achieve standardization, simplification, and efficiency of the AP process through automation.
Flex
Flex - Flex Integrated Quality One-Stop Center
Flex Corporate Quality’s DIGITAL TRANSFORMATION goal was to achieve GLOBAL STANDARDIZATION by offering scalable Best-of-the-best tools to all sites, covering end-to-end business processes. ONE-STOP Center with all Quality tools and everything else Quality-related for employees was the Flex Vision. Scope included 106 global sites.
Bizagi
Jabil
Simplifying, standardizing & Optimizing accelerates Digital Transformation
SparkCognition
Using Artificial Intelligence to Prevent Stuck Pipe and Save Nearly $30 Million in Costs
Acuity Eyecare Vision (AEG)
Creatio
The Digital Transformation of Israel's Infrastructure Workflows
Engro Fertilizers Limited
Royal Caribbean Group
Royal Caribbean Group Muster 2.0
Resideo Technologies, Inc.
Resideo has transformed how the company conducts business by implementing Global Product Information Management. As a leading global provider of efficient home comfort and security solutions, Resideo simplifies the complexities of a smart home. Now our digital capabilities match that same promise and can deliver a simple and efficient marketing experience.
Department of Consumer and Regulatory Affairs (DCRA)
IBM
The goal of this revolutionary transformation was to seamlessly integrate AI solutions using IBM Watson and other deep learning models into our Lead-to-Cash processes and tools. These AI solutions were enabled at an unprecedented scale and with a focus on exceptional user experience delivering over $11M in productivity improvements (2020).
Cognizant Technology Solutions India
Background screening is one of the critical controls of the customer due diligence process in client life
cycle management. With regulatory oversight and compliance requirements, banks & financial institutions need to perform these checks not only at the time of onboarding but also periodically, depending upon the risk profile of their customers.
Cognizant Technology Solutions India
New & compelling capability in Regulatory operations for Life-sciences. A unique platform RPA + ML
listing solution that works on Clinical trial / protocol, European Med, TSAP reports ranging from 4-4000 pages with no fixed format.
The solution is custom built platform solution using a combination of technologies (java. net. APL)
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Cognizant Technology Solutions India
Customer - A leading not-for-profit US East-Coast based health plan, serving 3+ million members. Business Problem: Client has low Claim Auto adjudication rate of 59% (vs. benchmark of 80%) and Payment accuracy rate of 93% (vs. benchmark of 99%). This sub-optimal performance was resulting in contractual SLA misses, along with interest and service credits, provider dissatisfaction and high call volumes in contact center.
Cognizant Technology Solutions India
Using powerful techniques like Kano analysis and digital technologies like Cloud, the team built a
scalable sales support service for one of the largest Cloud-services companies. By supporting a
revenue growth of 45% year on year and 5000+ sales-persons, the project delivered annualized
savings of $6.5 million for the client.
Cognizant Technology Solutions India
New & compelling capability in Regulatory operations for Life-sciences. A unique platform RPA + ML listing solution that works on Clinical trial / protocol, European Med, TSAP reports ranging from 4-4000 pages with no fixed format. The solution is custom built platform solution using a combination of technologies (java. net. APL).
Total Quality Logistics
Total Quality Logistics, one of the largest freight brokerage and third-party logistics firms in the US, is reimagining its product development approach to speed technology advancement. Our agile scrum-based approach makes us better able to deliver best-in-class service to our customers and carriers - and, ultimately, consumers worldwide.
BCLC
Over the past few years, data analysis and feedback collected from our customers, business partners and stakeholders has made one thing clear: customer expectations are evolving and the CSC needs to evolve to meet and exceed the demand. We are seeing a customer base that is rapidly embracing digital tools and communication methods. It was time for us to evolve!
Project Management Institute (PMI)
Project Management Institute has grown in prominence since its founding in 1969, continuously adapting to changes in the marketplace and global disruptions. The result: new products and offerings that allow professionals to tackle an increasingly wide range of complex project challenges in an environment of digital transformation.
Docufree
Discover how Docufree Digital Mail helped Morgan & Morgan, the nation’s largest personal injury law firm, transform inbound and outbound mail communications into digital, automated workflows they can manage and track from anywhere in the world, dramatically lowering their operating costs, accelerating response times, and strengthening security and compliance.
Sandman Hotel Group
GAVS Technologies
Thryv Inc.
Today’s consumers have all the information they need at their fingertips. Small businesses need to be easy to find and interact with, which starts online. This entry details how Thryv’s unique model helps small businesses streamline their workflows, particularly with Thryv’s service-based payment processing service, ThryvPay, and Google optimization program.
SDI
SDI Confirmation Bot and SDI TrackBot
As the company continues to grow and meet the needs of customers in a tumultuous global supply chain environment, they’ve implemented digital tools like Robotic Process Automation and AI in their Digital Supply Chain Transformation Strategy to reduce the amount of time their team spend on the tactical execution of non-value-added processes.
RPA has proven to be invaluable in providing solutions in automating order verification, including confirming orders, verifying tracking numbers, and handling rush backorders. The Confirmation Bot also relieves the SDI team of manually confirming tens of thousands of purchase orders each month, ensuring accuracy that yields tremendous returns. The SDI TrackBot creates order updates to proactively notify clients as the progress of their order and automatically uses those updates to advance orders in SDI’s ERP system, driving process and thus reducing manual labor.
Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project
Nutrien
Nutrien Deploys Innovative Technology to Help Keep Workers Safe During the COVID-19 Pandemic
Senseye
Guaranteed ROI on digital transformation projects focused on Predictive Maintenance
Flex
Flex Workforce Design
Royal Caribbean Group
Royal Caribbean Group Muster 2.0
IBM
Customer Scoring and Automatic Forecasting are leading the way in digital transformation and driving cash quickly for IBM by augmenting human insights via data mining and analytics. These cognitive capabilities within our Engage AR tool resulted in an increase of approximately $300M accurately and timely forecasted cash for Latin America.
Moody's
The Process Excellence Program aims to make it easier to get things done at Moody’s by focusing on scaling the ability to drive operational effectiveness across the organization by empowering and coaching employees to lead their own process improvement initiatives.
Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence
GHD Digital
GHD Digital leading the way in customer experience in municipalities
GHD Digital’s Citizen Portal is leading the way in customer experience in municipalities. It helps to evolve and help shape the way municipalities connect with their citizens. By working in partnership with cities, we expect Citizen Portal to become an important solution in helping government organizations keep pace with the evolving digital transformation.
Royal Dutch Shell
Customer Order Visibility – Power Is Nothing Without Control
Customer Order Visibility program addresses key pain points in order to deliver journey: lack of reliable, up-to-date data and user-friendly interfaces. The initiative aims to provide a “consumer-like” order to delivery experience by improving data quality and user interfaces through customers’ preferred communication channels. This is the story of how a cross-department project team built a comprehensive and scalable solution blueprint to overcome the issues.
Engro Fertilizers Limited
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Royal Caribbean Group
Royal Caribbean Group Muster 2.0
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Cognizant Technology Solutions India
Cognizant Customer Experience Management® offering- A transformation journey to “Experience Center”, leveraging cutting edge Artificial Intelligence, Cloud, and Digital technologies, driving your center’s experience, efficiency and revenue. We follow a ‘Deflect-Personalize-Engage’ strategy to enhance CX and reduce operating costs, and provide a fully customized future-fit solution.
Cognizant Technology Solutions India
Cognizant extended significant support in the era of Covid in ramping up to handle highly critical COVID cases through swift onboarding, customized shorter training timelines, automated reports, war rooms, and quality checklist enhancements without impacting quality scores which was highly appreciated by the client.
Cognizant Technology Solutions India
Cognizant embarked on a digitally enabled customer experience transformation journey for a globally
leading Food & Beverages client resulting in an 8% increase in average order value from the partners, a sales increase of about $100 million in 2020 and more than 60% web channel adoption improving on-time delivery.
Cognizant Technology Solutions India
Location-Based Services (LBS) in the Technology vertical is the fastest growing Line of Business within the Digital Business Operations practice. CAGR of the LBS in last 3 years has been @ 20% and currently we have ~ 10K+ resources supporting multiple workflows/offerings like Connected Vehicles / ADAS, Mapping services, GIS expertise and AI/ML solutions.
Cognizant Technology Solutions India
Insurance collections are a crucial component for medical device firms since they contribute to profitability for companies. Our client had reached an all-time high of 37% in the 180+ AR aging bucket.
An advanced analytics model was build for inventory management, AR Policies, and root cause analysis to
improve collections of up to ~ USD 11.9M.
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BCLC
As the hub of customer support activity in the company, it is critical that the CSC leads the way in creating exceptional experiences for our players, business partners and employees. We must model the way and act as experts in customer experience to set the standard for the rest of BCLC.
GigaSpaces
GigaSpaces aided a leading car manufacturer to resolve a data bottleneck issue by implementing it’s Smart Cache solution, resulting in a 15-19 milliseconds response time vs. 200-300, calculator capacity increased 15x and infrastructure footprint was reduced by a factor of 6X while workload scale was increased by 20X.
K. Parks Consulting, Inc.
Over the course of one year, the KPC team consisting of simulation engineers, graphic designers, curricula developers, engagement specialists, editors, subject matter experts, and instructors worked tiredness to transfer the curricula for three-month-long courses into engaging e-learning hosted on Moodle.
As a result of our efforts, the KPC Team received awards issued by this agency. Additionally, they saw an increase in employees successfully passing the online assessments, and a 100% decrease in travel expenses since all travel was removed due to our efforts. To date, we still work with said client and were just awarded a $10M 5 year contract with them.
Thryv, Inc.
Thryv’s delivers customer experience by evolving our software to make it more relevant to our users, adding essential functionality and keeping the price affordable. This entry outlines new software developments and how they help users stay connected with their customers and create interactions that consumers expect from a modern company.
Shell China Limited
To react quickly to changing market and build long-term partnership with strategic customers, Shell bitumen launched CARE model to drive operational excellence by building network with customers to proactively offer personalized solutions and easier business approach, which resulted in high customer satisfaction and enabled business growth under challenging market condition.
Seven West Media
To react quickly to changing market and build a long-term partnership with strategic customers, Shell bitumen launched the CARE model to drive operational excellence by building networks with customers to proactively offer personalized solutions and an easier business approaches, which resulted in high customer satisfaction and enabled business growth under challenging market condition.
VM Group
Best Achievement in Process Automation (RPA, Intelligent Automation, Digital Process Automation, Machine Learning, Cognitive Learning, Blockchain etc)
Reveal Group
Intelligent Document Processing (IDP) in Client Intake and Claims Administration
Reveal Group specializes in deploying and scaling intelligent process automation programs. It has achieved the highest levels of accreditation and customer satisfaction in the world. In every instance, Reveal Group brings industry-leading experience and unrivalled expertise. Since 2005 Reveal Group has been at the forefront of applying technology to transform processing, guaranteeing rapid and sustainable results.
Accerta is a medium sized enterprise in Canada specializing in operationalizing and administrating government social outreach programs. Work at Accerta primarily revolves around dental claims processing, as well as enrollments into federal, provincial, and municipal programs.
Accerta set out to digitize and automate three dental insurance workstreams within their business. Reveal Group took on the challenge by leveraging Hyperscience, Blue Prism and Sharepoint to implement a solution. Work on the project began in November of 2020 and the entire solution was deployed to production in March of 2021.
“Reveal Group has been our strongest partner to date” says Accerta’s Senior Director of Operations.
KnowledgeLake
New Belgium Brewing Reaches Content Management Cloud Nine with the KnowledgeLake Platform
New Belgium Brewing’s adoption of KnowledgeLake has enabled them to automate capturing, processing, and managing their most important transactional documents in a single cloud-based platform. KnowledgeLake is now being used by the brewery’s AP/AR Finance, Environmental Health and Safety, and Human Resources departments, with plans for deployment in additional departments.
Dover Business Services
DBS Accounts Payable Digital Transformation Journey Through Automation
In the pursuit of empowering Dover Operating Companies’ growth by providing best-in-class operations expertise and finance services to increase capacity, improve controls and reduce operating costs, Dover Business Services continues to find ways to leverage its technologies to achieve standardization, simplification, and efficiency of the AP process through automation.
Agilisys Ltd
Automating the NHS Pensions Service during Covid-19
Automating the NHS Pensions Service during Covid-19: By automating the error handling processes generated through the 1.6 million annual service change requests, Agilisys, the public sector transformation specialist, saved over 25,000 hours of manual intervention – time that can be spent delivering other important services to a health service under pressure.
eClerx LLC
RPA Automation using eClerx Proprietary RPA software “Roboworx” for a leading provider of Intelligent material handling system to automate the “Accounting and Order Fulfillment process”
eClerx proprietary “Robowork”, a Robotic Process Automation software automates application, processes and design workflow to increase productivity and accuracy. Roboworks key features involve built-in Machine learning capabilities, application automation, MS Office Integration, centralized monitoring dashboard, rule engine, screen capture, activity tracker, support for custom scripts, exception management, job/task scheduler, file/folder management, optical character recognition, etc. Roboworks has benefitted many business functions like Finance, Supply Chain Management, Purchasing, Sales Operations and many more in streamlining their process thus resulting in increased productivity, 100% efficiency and accuracy. It also resolved challenges like attrition and manual data transfer across systems resulting in decreased processing time by 40% or more.
Acuity Eyecare Vision (AEG)
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Globe Telecom
Accelerating Digital Transformation through Citizen Development
IBM
The 'AI in Enterprise Contract Lifecycle Management (ECLM)' initiative was focused on infusing artificial intelligence (AI) in the main stages of contracting by developing a comprehensive solution powered by Watson, IBM Research Deep Learning, and other Machine Learning models. The solution proven to be successful in all phases of ECLM.
Charter Communications
Identity Graphing for Network Genomes (Node Genome Model)
Cognizant Technology Solutions India
SDI
SDI Citizen Developer Program, SDI Confirmation Bot, and SDI TrackBot
As the company continues to grow and meet the needs of customers in a tumultuous global supply chain environment, they’ve implemented digital tools like Robotic Process Automation and AI in their Digital Supply Chain Transformation Strategy to reduce the amount of time their team spend on the tactical execution of non-value-added processes. The SDI Citizen Developer Program was launched to augment, enhance, and accelerate their team internally, allow the company to scale even faster, and continue to help customers drive real business results.
RPA has proven to be invaluable in providing solutions in automating order verification, including confirming orders, verifying tracking numbers, and handling rush backorders. The Confirmation Bot also relieves the SDI team of manually confirming tens of thousands of purchase orders each month, ensuring accuracy that yields tremendous returns. The SDI TrackBot creates order updates to proactively notify clients as their orders progress and automatically uses those updates to advance orders in SDI’s ERP system, driving process and thus reducing manual labor.
Best Achievement in an Enterprise Architecture program
GigaSpaces
Best Achievement in a Process Mining program
Cognizant Technology Solutions India
Process Mining framework and support eco system for DBO was built from the very scratch - Right from vendor onboarding to competence building to governance model has been developed organically. Multiphase initiative running over quarters for deep penetration across industries. Diligent effort during the long pre-work stage has paved way for robust foundation and deployment agility during phase 1 & 2 (Q4’20 – Q3’21). As a multistage transformation lever, this initiative will continue its journey beyond phase 2.
Best Achievement in a Business Process Management Program
Philips Healthcare, Enterprise Diagnostic Informatics
IBM
The goal of this transformation project was to redesign the Compliance & Controls operating model to gather strategic advantages using the latest digital technologies, making internal controls more effective, efficient, and proactive. The Project yielded over 28K manhours, setting the cornerstone where the new Compliance & Controls will grow and thrive.
Cognizant Technology Solutions India
Cognizant designed and implemented a reimagined operating model for one of the top 10 US P&C
insurance clients, that cut across multiple vendors, locations, process types, lines of business that led to significant improvement in operational delivery and customer experience. Cognizant evaluated the end-to-end processes from new business, indexing, underwriting, policy changes, renewals and cancellations and was able to create a new synergized ecosystem of CoEs with a focus on improving business metrics.
Cognizant Technology Solutions India
Cognizant leveraged a data-led digital transformation approach to ensure continuity of seamless service delivery during pandemic-induced disruption. Cloud-enabled digitalization supported real-time capacity management capability and operational excellence. A human-centric approach to optimize work patterns while building resiliency and delivering on contractual commitments in a hybrid work environment.
Cognizant Technology Solutions India
Collections department of our Insurance Client was facing challenges due to multiple disconnected
systems, data quality issues, unavailability of aggregated case views, manual data reconciliation and
follow-up processes, minimal transparency on the status of issues/ queries which resulted in
inaccuracies, aging and accumulation of suspense. The Client wanted an integrated solution that brings processes across multiple countries (> 30) and provides visibility insights and visibility across the value chain.
Flex
FlexSPC Operations Strategy and Excellence Driven by new, transformative cyber-physical technologies, Flex, a Fortune Global 500 manufacturing company envisions a future state of how the manufacturing industry will be organized. The objective is to aggressively extend the internal statistical process control program to ensure business success by building repeatable, reliable, consistent systems and processes.
Best Achievement in an IT Infrastructure & Cloud Program
GigaSpaces
Most Outstanding Digital Transformation Workplace Program
Department of Consumer and Regulatory Affairs (DCRA)
Cognizant Technology Solutions India
Our world has been turned upside-down by pandemic and the impact has been that millions of employees worldwide are now working from their homes. This brings isolation, broken communication, distractions, and synchronous Learning. Cognizant’s CogWhere helps modernize the way our employees engage, work and grow in a distributed environment.
Cognizant Technology Solutions India
The Digital First Program at Cognizant Digital Business Operations reflects our mantra ‘Be Digital | Do Digital’. 18 innovative accelerators were infused across 8 stages of client engagement lifecycle (Contact to Renewal). These solutions not only delivered 8X ROI with a VOC of 4.4 but also an additional revenue benefit of 34%.
SDI
SDI Citizen Developer Program, SDI Confirmation Bot, and SDI TrackBot
SDI’s customers have learned how digital supply chain management can streamline processes, reduce downtime and operating costs, and enable MRO to add value to operations, procurement and other related departments with deep MRO category expertise, subject matter experts, and scalable digital technology.
In the post-covid supply chain world, the company’s innovative, leading-edge approach to leveraging digital technology enabled the organization to meet unprecedented demand and improve work processes and morale internally, while fundamentally changing the shape of MRO and Facilities Management supply chain for their customers and improving.
SDI has led the industry in leveraging the game-changing potential of Industry 4.0, guiding their clients on a digital supply chain transformation journey of continuous innovation to thrive as the supply chain world moves into the imminent next Industrial Revolution.
Btoes.com
Business Transformation & Operational Excellence Summit & Industry Awards (BTOES21) December 15, 2021, at the Renaissance Orlando at SeaWorld®.
It also hosts the Digital Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.
The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.
With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.
Quick Links
There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.
The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including
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All-day Refreshment & Themed Breaks
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1¼ Hour Hot Breakfast Networking Sessions
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1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
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1½ Hour Roundtable Sessions by Topic & Industry Sector.
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Keynote & Themes Panel Sessions
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Hosted Welcome Receptions from 5.30pm
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Expanded more lavish Awards Program
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Newly launched Night Summit for attendees to meet after dinner
For more information or to discuss the summit in more detail please schedule a call below,
