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December 15, 2021

Charter Communications' 2021 AWARD FINALIST CASE STUDY: Best Achievement in Process Automation

Read this article about Charter Communications, Finalist in the Best Achievement in Process Automation (RPA, Intelligent Automation, Digital Process Automation, Machine Learning, Cognitive Learning, Blockchain etc), selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

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Identity Graphing for Network Genomes (Node Genome Model)

“Our Network is in a constant state of change. Nodes as well as various other network components are continually being added and reconfigured to optimize network performance. The Node Genome Model employs a unique process combining novel data engineering techniques, a multi-stage Ensemble ML Algorithm, and a Graph Data Structure that provides the capability to maintain state, learn from previous iterations of itself, and track changes over time.
 
Awards CTA
1. The Node Genome Model employs data engineering techniques that leverage Natural Language Processing and Unsupervised Learning to parse out and process valuable components of the data as well as to determine any underlying structure. Specifically, -
o The data engineering employs natural language processing, geographic and string distance calculations, and fuzzy matching to deal with unstructured text, mismapped ids, and duplication.
o We develop a learned corpus of delimiters and invalid designations based on word and character frequency that are used for data cleaning, parsing, and purging.
o We employ a K-Means Clustering Algorithm to estimate Node Counts that can be used as a sanity check and enable a machine-learned grading mechanism to evaluate the quality of our data processing.
 
2. We also utilize a multi-stage training approach to probabilistically assign Node Counts and Node Names. Our training techniques take advantage of Ensemble Iterative Modeling to first identify Node Counts or the number of available slots while a second model is trained on the validity of potential Node Names that are available to be assigned to those slots.–
o Our Graph data structure will leverage Machine Learning Models to assign Node Counts, score our Node Count selections, and then probabilistically assign Node Names to the available Node Count slots.
o Training Stage 1: After leveraging natural language processing and data engineering to prepare our data we employ AutoML to select the most performant Multi-Label Classifier to help predict Node Counts for each CMTS + MacDomain combination in the Network. Our current top performing algorithm is a Light Gradient Boosted Trees Classifier. 
o Training Stage 2: Our second phase trains a classifier to score the validity of candidate Node Names by bringing in other various sources to determine if a candidate name has been seen before. This will allow our model to learn from previous generations of itself as well as the flexibility to incorporate the addition of new data sources/assets.
 
3. Finally, the Node Genome Model combines a Graph Data Structure with ML probability scores to construct and maintain a digital Network Structure over time. This innovative data structure enables us to detect changes to Network as well as prove the capability to summarize and run calculations across the daily views of the network.
 
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If we can train the Node Genome Model to learn from previous iterations of itself and enable it to automatically detect and alert due to anomalies in its structure then we are taking steps towards AI”

Digital Transformation & Operational Excellence Industry Awards 2021

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About the Awards

The Digital Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding achievements through the application of Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Digital Transformation & Operational Excellence World Awards (DTOES) on Wednesday, December 15th, 2021, from 6:30 PM at the Loews Portofino Bay Hotel at Universal Orlando Resort.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2021 on December 15, 2021, at the Renaissance Orlando at SeaWorld®. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

Speakers

Agenda

Highlight Video 

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BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level. 

Quick Links

Speakers

Agenda

BTOES Awards 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

For more information please email info@proqis.com


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Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Webinars

 

Delivered by Progressive Thought-Leaders

 

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.
 

Best-In-Class Training

Delivered by the industry's most progressive thought leaders from the world's top brands.
Start learning today!
 

BTOES From Home - On-Demand

The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120