Posts by BTOES Insights Official

EXCLUSIVE VIDEO:  Lean Innovation and Managing Complexity

    WATCH NOW: Lean Innovation and Managing Complexity  



EXCLUSIVE VIDEO: Transforming from a Manufacturing to a Services Company, the Journey

  WATCH NOW: Transforming from a Manufacturing to a Services Company, the Journey



EXCLUSIVE VIDEO:  Architect Your Business for NextGen Customer Experiences

     WATCH NOW: Architect Your Business for NextGen Customer Experiences   



EXCLUSIVE VIDEO:  Process and Project come together at Global CRO for Clinical Trial Project Management

   WATCH: Process and Project come together at Global CRO for Clinical Trial Project Manag...



EXCLUSIVE VIDEO:  Creating A Business Transformation Team to Rapidly Respond to Market Changes

  WATCH NOW: Creating A Business Transformation Team to Rapidly Respond to Market Changes ...



EXCLUSIVE VIDEO:  Support Top Line Growth with Operational Excellence, LEGO

    WATCH NOW: Support Top Line Growth with Operational Excellence    



Training your Employees in Operational Excellence & Performance Improvement

 WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, H...



EXCLUSIVE VIDEO: Transforming your Global Business with a Robust Operational Excellence Program: Balancing the Need for Speed with the Risk of Failing

WATCH NOW: Transforming your Global Business with a Robust Operational Excellence Program:...



EXCLUSIVE VIDEO: Successfully Managing Compliance with Operational Excellence and Process Automation, EDP Renewables

  WATCH NOW: Successfully Managing Compliance with Operational Excellence and Process Auto...



EXCLUSIVE VIDEO: Building Solutions that Transform the Business -- and the Customer Experience

  WATCH NOW: Successfully Managing Compliance with Operational Excellence and Process Auto...



Improving Operational Throughput for Patient Experience Excellence

Chuck DeBusk is Vice President; Performance & Process Improvement for UHS of Delaware, a s...



EXCLUSIVE VIDEO: Driving Change from Crisis Through Transformation, ComputerShare

  WATCH NOW: Driving Change from Crisis Through Transformation  



EXCLUSIVE VIDEO: Using All Virtual Blended Learning to Accelerate Culture Change, OpusWorks

  WATCH NOW: Using All Virtual Blended Learning to Accelerate Culture Change  



EXCLUSIVE VIDEO: The adoption of Visual Management (VM) as a key success factor for the Agility and Performance of Global Organizations

    WATCH NOW: The Adoption of Visual Management (VM) as a key success factor for the Agil...



EXCLUSIVE VIDEO: Empowering your Employees to Select their Own Improvement Projects that are Aligned with Strategy

  WATCH NOW: Empowering your Employees to Select their Own Improvement Projects that are A...



EXCLUSIVE VIDEO: Engaging Leadership with Operational Excellence through Strategic Alignment and Visual Management

  WATCH NOW: Engaging Leadership with Operational Excellence through Strategic Alignment a...



EXCLUSIVE VIDEO: Demystifying Jidoka: Transforming machines to become autonomous, to operate without human intervention, Leggett & Platt

  WATCH NOW: Demystifying Jidoka: Transforming machines to become autonomous, to operate w...



EXCLUSIVE VIDEO: Debunking Myths: How Operational Excellence Fosters Innovation and Agility, Ebay

  WATCH NOW: Debunking Myths: How Operational Excellence Fosters Innovation and Agility   ...



EXCLUSIVE VIDEO: Engaging Leadership in the Bose Lean IT Journey, Bose Corporation

  WATCH NOW: Engaging Leadership in the Bose Lean IT Journey   About the Presentation Pres...



EXCLUSIVE VIDEO: Transforming the Culture - Create a Lean and Continuous Improvement Culture in your Existing Business, Ingersoll Rand

  WATCH NOW: Transforming the Culture - Create a Lean and Continuous Improvement Culture i...



EXCLUSIVE VIDEO: Transforming the Culture to be More Innovative: A Roadmap for the Future with NASA

 WATCH NOW: Transforming the Culture to be More Innovative: A Roadmap for the Future About...



EXCLUSIVE VIDEO: From Worst to First—Changing Culture to Drive Performance

  WATCH NOW: From Worst to First—Changing Culture to Drive Performance    



EXCLUSIVE VIDEO: How an Operational Excellence Culture can be your Company’s Biggest Success Factor

  WATCH NOW: How an Operational Excellence Culture can be your Company’s Biggest Success F...



EXCLUSIVE VIDEO: Leading Change: Insightful Lessons we can Learn from History, Morningstar Excellence

WATCH NOW: Leading Change - Insightful Lessons we can Learn from History About the Session...



EXCLUSIVE VIDEO: Customer-Back Innovation; An Innovation Framework for Accelerating Organic Growth at ITW

WATCH NOW: An Innovation Framework for Accelerating Organic Growth



EXCLUSIVE VIDEO: Designing and Preparing for the Business Future with People, Process & Technology, Vanguard

  WATCH NOW: Designing and Preparing for the Business Future with People, Process & Techno...



EXCLUSIVE VIDEO:  Leaning Out of Six Sigma, AON

  WATCH NOW: Leaning Out of Six Sigma



EXCLUSIVE VIDEO: Leveraging Operational Excellence for Successful Acquisition Focused on the Client, Keybank

WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Cli...



EXCLUSIVE VIDEO:  How to use Operational Excellence as a Competitive Advantage, Guardian Life

    WATCH NOW: How to use Operational Excellence as a Competitive Advantage  



EXCLUSIVE VIDEO: The Critical Role of Culture in Strategy Execution

WATCH NOW: The Critical Role of Culture in Strategy Execution About the Session When a new...



EXCLUSIVE VIDEO:  Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

   WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement,...



EXCLUSIVE VIDEO: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior Customer Service, Kaiser Permanente

WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior...



EXCLUSIVE VIDEO: Gaining Process Automation Buy-in for Successful Implementation, Rockford Health System

    WATCH NOW: Gaining Process Automation Buy-in for Successful Implementation, Rockford H...



EXCLUSIVE VIDEO: Improving Operational Throughput to Provide an Excellent Customer Experience, Universal Health Services

WATCH NOW: Improving Operational Throughput to Provide an Excellent Customer Experience Ab...



EXCLUSIVE VIDEO:  Applying Operational Excellence Methodologies in Identifying Meaningful Data that Yields Results, Christiana Care Health System

  WATCH NOW: Applying Operational Excellence Methodologies in Identifying Meaningful Data ...



Driving Quality Improvement Through a Patient-Centred Approach.: University Health Network

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



SLIDE DECK: Customer-Back Innovation; An Innovation Framework for Accelerating Organic Growth



SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



The World of Business Transformation: Full Paper



Enabling Digital Business Transformation with Enterprise-wide Process Modeling

We are pleased to offer our readers this new White Paper on Digital Business Transformatio...



Strategy & Transformation Templates, Learning Resources from Flevy.com

Courtesy of Flevy.com [Free PowerPoint] Strategy & Transformation Templates -- Growth, Inn...



Ensuring an Excellent Customer Experience with the perfect Mobile Customer Journey

Courtesy of Flevy.com Design the optimal Mobile Journey and Experience for your customers.



SLIDE DECK: 3 Lessons for Driving Innovation & Agility through Operational Excellence, Ebay

How can you utilise Operational Excellence to encourage Innovation & Agility within your o...



SLIDE DECK: Driving Business Transformation with Workplace Analytics, Microsoft

Courtesy of Microsoft Workplace Analytics, 'Measuring Knowledge Workers - Business Transfo...



INTERVIEW: Applying Business Transformation to your Company Culture with Felicia Linch, Kitch Consulting

Felicia Linch is Founder and Managing Director of Kitch Consulting & Coaching Ltd.



Slide Deck: Engaging Leadership in the Bose Lean IT journey, Bose Corporation

  Download Slides Now We are excited to offer our readers some more content from the Busin...



SLIDE DECK: Taking your Operational Excellence Program to the Next Level, Catalent Pharma

Download Slides Now We are excited to offer our readers some brand new content from the Bu...



Reducing the Utilization of Continuous Observations for Safety Precautions

At the Business Transformation & Operational Excellence World Summit, more than 30 compani...



The BTOES17 Awards: Sanofi & Philips Lighting take home the Platinum Awards!

The Business Transformation & Operational Excellence Awards announces its 2017 winners



What is the Value of A Modern Approach to BPM?

New White Paper, Courtesy of Signavio & MWD Advisors. Today’s digital world creates a new ...



DOWNLOAD: The 15 Keys to Successful Organizational Development (A Humanistic Perspective)

Download Slides Now Organizational Development has come a long way from languishing in the...



Operational Excellence Frameworks: Download Now

Take a look at 3 brand-new Operational Excellence Frameworks available now on BTOES Insigh...



FREE GUIDE: Lean 5S

Download the Lean 5S Guide: Learn the Principles of the 5S/6S philosophy and how to succes...



WHITE PAPER: Transforming Your Customer Experience: The Psychology That Drives Differentiation

TRANSFORMING YOUR CUSTOMER EXPERIENCE: THE PSYCHOLOGY THAT DRIVES DIFFERENTIATION Allison ...



INFOGRAPHIC: 5 Trends Shaping Safety Culture Management

Safety Culture Management is now under a magnifying lense from HR Management. Courtesy of ...



CASE STUDY: Operational Excellence Project Award Winner CIBC

Canadian Imperial Bank of Commerce (CIBC) is a leading North American financial institutio...



THOUGHT LEADER: Riad (Ray) Ardahji, Zimmer Biomet



CASE STUDY: Operational Excellence Project Award Winner WNS

WNS is a global provider of Business Process Management and Outsourcing solutions for 200+...



CASE STUDY: Operational Excellence Award Winner Infosys

Infosys, a global leader in technology services & consulting, helps clients in more than 5...



THOUGHT LEADER: Rick Hepp, Bristol-Myers Squibb

Rick Hepp, Executive Director of Operational Excellence at Bristol-Myers Squibb will be a ...



THOUGHT LEADER: Ezra Eckhardt, Wave Form Systems, Inc.

Ezra is just one of the many esteemed Operational Excellence thought leaders giving his pe...



CASE STUDY: Operational Excellence Award Winner Wipro

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System ...



THOUGHT LEADER: Peter Evans, LEGO

Director of Lego continuous improvement at LEGO, BTOES Insights is proud to announce Peter...



CASE STUDY: Operational Excellence Award Winner Delphi Powertrain

Delphi offers unique systems level knowledge and analysis resources for manufacturers of m...



THOUGHT LEADER: Beth Schmidt, Mutual of Omaha



CASE STUDY: Operational Excellence Award Winner SONOCO

Sonoco is a global provider of packaging products and services, delivering innovative solu...



THOUGHT LEADER: Charles DeBusk, Universal Health Services



CASE STUDY: Operational Excellence Award Winner PACCAR

PACCAR is a global leader in the design, manufacture and customer support of high-quality ...



THOUGHT LEADER: Jean Lu, Vanguard



THOUGHT LEADER: Alex Jones, Intel

Alex, Lean Transformation Leader at Intel, is just one of the many esteemed Operational Ex...



THOUGHT LEADER: Sayeed Sanaullah, Wells Fargo



THOUGHT LEADER: Norbert Majerus, Lean Champion, Goodyear Tire & Rubber



THOUGHT LEADER: Maria Thompson, Global Innovation Framework Director, ITW



THOUGHT LEADER: Christopher Govero, Hospital Sisters Health Systems

Executive Director of Performance Improvement and Outpatient Services at Hospital Sisters ...



THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare



PARTNER ANNOUNCEMENT: Thought Leadership Webinar Series on Business Transformation & Operational Excellence

We are excited to announce an offer from our partner, the Business Transformation & Operat...



THOUGHT LEADER: Kevin Goldsmith, CTO, Avvo



THOUGHT LEADER: Mustafa Abdulali, NCH Healthcare System



THOUGHT LEADER: Ted Revilock, Coca Cola



REPORT: Progressive CFOs: Inspired By What's Required

This content, and the report (available here) has been provided courtesy of BPI Network. F...



REVIEW: CX as a Priority in Operational Excellence

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we want...



Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

------------------------------ 

EXCLUSIVE SERIES: BTOES17 VIDEO PRESENTATIONS

Full-length speaking sessions from the Business Transformation & Operational Excellence World Summit, accompanied by featured articles from the Speakers themselves.

WATCH NOW

-------------------------------

Submit an Article

Become a Regular Contributor

Subscribe to Business Transformation & Operational Excellence Insights Now

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
The Business Transformation & Operational Excellence World Summit, 2018
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
Business Transformation & Operational Excellence World Summit - BTOES17 - Watch the highlights now!
The Business Transformation & Operational Excellence Awards 2018

EXCLUSIVE CONTENT

Operational Excellence: Snapshots Full Series

Download the Exclusive 6 in 1 report series on BTOES Insights FREE Now!

Download content

For instant access to more exclusive content, just click the previews below.

  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World