Posts by BTOES Insights Official

Driving Quality Improvement Through a Patient-Centred Approach.: University Health Network

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...

Customer-Back Innovation; An Innovation Framework for Accelerating Organic Growth

Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...

The World of Business Transformation: Full Paper

Enabling Digital Business Transformation with Enterprise-wide Process Modeling

We are pleased to offer our readers this new White Paper on Digital Business Transformatio...

Strategy & Transformation Templates, Learning Resources from

Courtesy of [Free PowerPoint] Strategy & Transformation Templates -- Growth, Inn...

Ensuring an Excellent Customer Experience with the perfect Mobile Customer Journey

Courtesy of Design the optimal Mobile Journey and Experience for your customers.

3 Lessons for Driving Innovation & Agility through Operational Excellence: Ebay

How can you utilise Operational Excellence to encourage Innovation & Agility within your o...

Driving Business Transformation with Workplace Analytics

Courtesy of Microsoft Workplace Analytics, 'Measuring Knowledge Workers - Business Transfo...

Applying Business Transformation to your Company Culture with Felicia Linch

Felicia Linch is Founder and Managing Director of Kitch Consulting & Coaching Ltd.

BTOES17 Slide Deck: Engaging Leadership in the Bose Lean IT journey

  Download Slides Now We are excited to offer our readers some more content from the Busin...

Taking your Operational Excellence Program to the Next Level

  Download Slides Now We are excited to offer our readers some brand new content from the ...

Reducing the Utilization of Continuous Observations for Safety Precautions

At the Business Transformation & Operational Excellence World Summit, more than 30 compani...

The BTOES17 Awards: Sanofi & Philips Lighting take home the Platinum Awards!

The Business Transformation & Operational Excellence Awards announces its 2017 winners

What is the Value of A Modern Approach to BPM?

New White Paper, Courtesy of Signavio & MWD Advisors. Today’s digital world creates a new ...

DOWNLOAD: The 15 Keys to Successful Organizational Development (A Humanistic Perspective)

Download Slides Now Organizational Development has come a long way from languishing in the...

Operational Excellence Frameworks: Download Now

Take a look at 3 brand-new Operational Excellence Frameworks available now on BTOES Insigh...


Download the Lean 5S Guide: Learn the Principles of the 5S/6S philosophy and how to succes...

WHITE PAPER: Transforming Your Customer Experience: The Psychology That Drives Differentiation


INFOGRAPHIC: 5 Trends Shaping Safety Culture Management

Safety Culture Management is now under a magnifying lense from HR Management. Courtesy of ...

CASE STUDY: Operational Excellence Project Award Winner CIBC

Canadian Imperial Bank of Commerce (CIBC) is a leading North American financial institutio...

THOUGHT LEADER: Riad (Ray) Ardahji, Zimmer Biomet

CASE STUDY: Operational Excellence Project Award Winner WNS

WNS is a global provider of Business Process Management and Outsourcing solutions for 200+...

CASE STUDY: Operational Excellence Award Winner Infosys

Infosys, a global leader in technology services & consulting, helps clients in more than 5...

THOUGHT LEADER: Rick Hepp, Bristol-Myers Squibb

Rick Hepp, Executive Director of Operational Excellence at Bristol-Myers Squibb will be a ...

THOUGHT LEADER: Ezra Eckhardt, Wave Form Systems, Inc.

Ezra is just one of the many esteemed Operational Excellence thought leaders giving his pe...

CASE STUDY: Operational Excellence Award Winner Wipro

Wipro delivers IT Services, Business and Technology Consulting, IT Outsourcing and System ...


Director of Lego continuous improvement at LEGO, BTOES Insights is proud to announce Peter...

CASE STUDY: Operational Excellence Award Winner Delphi Powertrain

Delphi offers unique systems level knowledge and analysis resources for manufacturers of m...

THOUGHT LEADER: Beth Schmidt, Mutual of Omaha

CASE STUDY: Operational Excellence Award Winner SONOCO

Sonoco is a global provider of packaging products and services, delivering innovative solu...

THOUGHT LEADER: Charles DeBusk, Universal Health Services

CASE STUDY: Operational Excellence Award Winner PACCAR

PACCAR is a global leader in the design, manufacture and customer support of high-quality ...

THOUGHT LEADER: Jean Lu, Vanguard

THOUGHT LEADER: Alex Jones, Intel

Alex, Lean Transformation Leader at Intel, is just one of the many esteemed Operational Ex...

THOUGHT LEADER: Sayeed Sanaullah, Wells Fargo

THOUGHT LEADER: Norbert Majerus, Lean Champion, Goodyear Tire & Rubber

THOUGHT LEADER: Maria Thompson, Global Innovation Framework Director, ITW

THOUGHT LEADER: Christopher Govero, Hospital Sisters Health Systems

Executive Director of Performance Improvement and Outpatient Services at Hospital Sisters ...

THOUGHT LEADER: Joseph Spadaford, Chief Operations Strategy Officer, Computershare

PARTNER ANNOUNCEMENT: Thought Leadership Webinar Series on Business Transformation & Operational Excellence

We are excited to announce an offer from our partner, the Business Transformation & Operat...

THOUGHT LEADER: Kevin Goldsmith, CTO, Avvo

THOUGHT LEADER: Mustafa Abdulali, NCH Healthcare System

THOUGHT LEADER: Ted Revilock, Coca Cola

REPORT: Progressive CFOs: Inspired By What's Required

This content, and the report (available here) has been provided courtesy of BPI Network. F...

REVIEW: CX as a Priority in Operational Excellence

With the release of our 6-part report series, ‘Operational Excellence: Snapshots’, we want...

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Business Transformation & Operational Excellence World Summit 2018
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Operational Excellence: Snapshots Full Series

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