BTOES Insights Official
October 25, 2018

BTOES EXCLUSIVE SLIDE DECK: LHA LEAN Six Sigma Roll Out with 40 Hospitals Across the State

 LHA LEAN Six Sigma Roll Out with 40 Hospitals Across the State


Courtesy of Louisana Hospital Association,'LHA LEAN Six Sigma Roll Out with 40 Hospitals Across the State' offers the following exceptional takeaways:


  • how to train all levels within the hospitals (from CEOs to front-line staff).
  • how to make progress in standartizing data measurement collection.
  • how to engage front-line staff in process improvement.
  • how to save valuable time and resources.

 LHA Lean Six Sigma Roll Out with 40 Hospitals Across the State



About Louisana Hospital Association

Established in 1926, the Louisiana Hospital Association (LHA) is a not-for-profit association representing all types of hospitals and healthcare systems throughout the state. The LHA carries out its mission by providing services and resources to members through advocacy, education, research, representation and communication.Operational and financial products and services are offered to the LHA membership through ShareCor, an equally-owned shared services company of the LHA and the Metropolitan Hospital Council of New Orleans (MHCNO) that provides opportunities for its members through cost effective and innovative programs and services, and contracts for services with vendors to improve the financial viability of Louisiana hospitals, while supporting the missions of the LHA and MHCNO.Download this slide deck to see Michelle D Smith discuss 'Spectrum Health Improvement Prioritization'.


About the Author

Michelle Smith: LHA LEAN Six Sigma Roll Out with 40 Hospitals Across the State

Michelle D Smith  joined the LHA Education & Research Foundation in February 2012 as the Project Manager for the LHA Hospital Engagement Network (HEN). In her role, she manages the day-to-day program activities for the HEN. Her role includes planning, developing, coordinating and implementing initiatives for the successful implementation of the Partnerships for Patient (PfP) HEN program. Prior to joining the Foundation, Michelle obtained over 25 years of healthcare experience. She worked as the Program Manager for the Louisiana Health Care Quality Forum’s Quality Measurement and Clinical Quality Improvement Committees. Prior to the Quality Forum, she spent 19 years as a Support Analyst with the Medicare Part B Carrier, working directly with the Carrier Medical Directors and Medical Review Department to develop and implement local medical coverage decisions and federal medical necessity guidelines. Michelle holds a Bachelor of Science in Business Administration from the University of Phoenix in Baton Rouge. Professional certifications include both the Managed Healthcare Professional Designation and Healthcare Customer Service Associate Designation from America’s Health Insurance Plans (AHIP).


These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit

Read more: What is the Role of Leadership in High Reliability Transformation?

Read More: Our Journey Toward a High Reliability Organization with the Patient Experience an Importance Focus

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