BTOES Insights Official
April 21, 2017

INTERVIEW: Applying Business Transformation to your Company Culture with Felicia Linch, Kitch Consulting

When Business Transformation Meets the Roadblock of Company Culture

Felicia Linch is Founder and Managing Director of Kitch Consulting & Coaching Ltd.

Read Felicia's Article: 'High Performance: Time to Focus on Uniqueness'

Felicia has facilitated strategic planning sessions, developed performance frameworks and, re-designed company cultures for a number of organisations including As-U-Wish, a Canadian based life-style and entertainment company, ITCC Ltd a hospital management company based in Nigeria and more. Felicia has designed and facilitated numerous Leadership and Management Development and coaching Business Transformation programmes for amongst others, Deutshe Bank (U.K.), FirstCaribbean International Bank (Barbados), Williams Industries (Barbados) and has been an Executive Coach to business leaders within the Ansa McAL (Barbados) Ltd Group.

We spoke to Felicia about her BTOES17 Session, 'When Business Transformation Meets the Roadblock of Company Culture' - Watch the full video below! Interested in learning more about her session? Download the Slides from the workshop below the video.



When Business Transformation Meets the Roadblock of Company Culture

We have all been there… We’ve developed our project plan or log frame – we’ve sought key stakeholder input and we have started implementing our Business Transformation; but somehow we are not getting the co-operation we need to make things happen.

You ask did I not engage people sufficiently? Is it my company culture blocking this?

Did I fail to adequately outline – What’s In it for Them? Is my Business Transformation project too ambitious?

  • Recognise when theory/Best Practice is not working and the need to be flexible and re-adjust your business transformation strategy/plan to fit the context (‘Best fit’) of your own company culture
  • Find the Champions that will work with you to drive things forward in the culture(you only need a core nucleus);
  • What’s the Carrot for them to take the risk and defy the status quo in favour of your Business Transformation?
  • Understand the context of your company culture, and work around it – e.g. know when, where and with whom to test ideas or launch a strategy etc.
  • Create centres of excellence to encourage your business transformation


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