BTOES Insights Official
April 21, 2017

INTERVIEW: Applying Business Transformation to your Company Culture with Felicia Linch, Kitch Consulting

When Business Transformation Meets the Roadblock of Company Culture

Felicia Linch is Founder and Managing Director of Kitch Consulting & Coaching Ltd.

Read Felicia's Article: 'High Performance: Time to Focus on Uniqueness'

Felicia has facilitated strategic planning sessions, developed performance frameworks and, re-designed company cultures for a number of organisations including As-U-Wish, a Canadian based life-style and entertainment company, ITCC Ltd a hospital management company based in Nigeria and more. Felicia has designed and facilitated numerous Leadership and Management Development and coaching Business Transformation programmes for amongst others, Deutshe Bank (U.K.), FirstCaribbean International Bank (Barbados), Williams Industries (Barbados) and has been an Executive Coach to business leaders within the Ansa McAL (Barbados) Ltd Group.

We spoke to Felicia about her BTOES17 Session, 'When Business Transformation Meets the Roadblock of Company Culture' - Watch the full video below! Interested in learning more about her session? Download the Slides from the workshop below the video.



When Business Transformation Meets the Roadblock of Company Culture

We have all been there… We’ve developed our project plan or log frame – we’ve sought key stakeholder input and we have started implementing our Business Transformation; but somehow we are not getting the co-operation we need to make things happen.

You ask did I not engage people sufficiently? Is it my company culture blocking this?

Did I fail to adequately outline – What’s In it for Them? Is my Business Transformation project too ambitious?

  • Recognise when theory/Best Practice is not working and the need to be flexible and re-adjust your business transformation strategy/plan to fit the context (‘Best fit’) of your own company culture
  • Find the Champions that will work with you to drive things forward in the culture(you only need a core nucleus);
  • What’s the Carrot for them to take the risk and defy the status quo in favour of your Business Transformation?
  • Understand the context of your company culture, and work around it – e.g. know when, where and with whom to test ideas or launch a strategy etc.
  • Create centres of excellence to encourage your business transformation


Download the most comprehensive OpEx Resport in the Industry

The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.
AWARD 2019.png
Business Transformation & Operational Excellence World Summit 2018
Subscribe to Business Transformation & Operational Excellence Insights Now
btoeshelath square banner

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

Popular Tags

Operational Excellence Business Transformation Business Excellence Business Improvement Leadership Process Optimization Process Improvement Process Management Premium process excellence Continuous Improvement Execution Excellence Lean Enterprise Lean Six Sigma Change Management Lean BTOES18 Enterprise Excellence Capability Excellence Healthcare and Medical Devices Adapting to Business Trends Changing & Improving Company Culture Changing Customer Demands Execution & Sustaining OpEx Projects Failure to Innovate Integrating CI Methodologies Lack of/Need for Resources Lack of/Need for Skilled Workers Lack of/Need for Support from Employees Leadership Understanding & Buy-In Maintaining key Priorities New Technologies Relationships Between Departments end-to-end Business Transformation Agile Culture Transformation Organizational Excellence BTOES Video Presentations Culture Digital Transformation BTOES HEALTH Customer Experience Strategy Execution Technology Lean Manufacturing Manufacturing BPM Innovation Agility Process Automation Process Design Systems Engineering Report Exclusive Awards BTOES Presentation Slides thought leaders Professional Services Insurance White Paper Consumer Products & Retail Operational Excellence Model Banking and Capital Markets Interview Operational Excellence Example Project Management Automotive and Transportation BTOES19 Data Frameworks Primary Measure of succes Workplace Analytics BTOES17 Business Growth Data Analytics Kaizen Oil and Gas Pharmaceuticals and Life Sciences Robotic Process Automation Telecommunications Announcement BTOES18 Award Winners BTOES18 Awards Communications Digital Infographic Jidoka Learning Resource Oil & Gas Recruitment Six Sigma Team The FAST lane