BTOES Insights Official
By
September 07, 2017

EXCLUSIVE VIDEO: Driving Change from Crisis Through Transformation, ComputerShare

 

WATCH NOW: Driving Change from Crisis Through Transformation

 WATCH NOW: Driving Change from Crisis Through Transformation

About the Presentation

Presented by Joseph Spadaford, Chief Operations Strategy Officer, ComputerShare
 
 

Many organizations struggle through turbulent periods caused by internal or external factors. Selecting the best path forward during these challenging periods, and driving the right set of changes, can accelerate a transition to renewed performance. It can also set the foundation for sustainable success using the principles of operational excellence. Hear from a change agent at Computershare who successfully drove a strategic transition in operations, and introduced effective change by:

  • Utilizing a combined top down and bottom up approach to focus on needed changes
  • Leveraging existing organizational strengths and select tools of operational excellence
  • Winning the hearts and minds of people with successful and cumulative results
  • Providing the C-level with a roadmap, to view changes in waves
  • Gaining renewed confidence from clients with differentiated performance

WATCH NOW: Driving Change from Crisis Through Transformation

 

About the Speaker

Joe has over 30 years of experience in the financial services industry, primarily running large operating departments and businesses. As Chief Operations Strategy Officer he is responsible for driving operational excellence practices across all business lines and has led strategic change initiatives in the US, Canada and the UK. Before his current responsibilities, he was the firm's Chief Operating Officer of the US Equity Services business—the largest corporate stock transfer business in the US. 

He joined Computershare in July 2007 from AXA Equitable where he led several strategic process improvement initiatives and became the firm's first Certified Master Black Belt in Six Sigma. Prior to joining AXA, Joe was President of First Chicago Trust Company where he led the shareholder servicing group for many years, building it into a service leader among large transfer agents. His broad experience includes senior leadership positions in treasury operations, commercial lending operations and securities processing—all within the financial services industry.

Joe is a CPA and has broad expertise in risk management and operational controls from serving as Audit Group head at First Chicago and Citibank.  He is also a licensed Securities Principal and former President of Georgeson Securities Corporation—the US broker-dealer of Computershare. 

WATCH NOW: More Videos from BTOES17

 


Download the most comprehensive OpEx Resport in the Industry

The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

 

Submit an Article

Become a Regular Contributor

504x672
AWARD 2019.png
Business Transformation & Operational Excellence World Summit 2018
Subscribe to Business Transformation & Operational Excellence Insights Now
btoes19.png
png
techxbanner
png
btoeshelath square banner
png
2-16
png
3-6
png

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
    
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

Popular Tags

Operational Excellence Leadership Premium Business Transformation Business Excellence Process Optimization Business Improvement Process Improvement Process Management Execution Excellence process excellence Continuous Improvement Lean Enterprise Healthcare and Medical Devices Lean Six Sigma Change Management BTOES Video Presentations Culture Transformation Culture BTOES18 BTOES HEALTH Digital Transformation Enterprise Excellence Customer Experience Strategy Execution Capability Excellence Technology Lean Lean Manufacturing Manufacturing BPM Innovation Process Automation Agility Process Design Systems Engineering Awards BTOES Presentation Slides thought leaders Adapting to Business Trends Agile Changing & Improving Company Culture Changing Customer Demands Execution & Sustaining OpEx Projects Failure to Innovate Integrating CI Methodologies Lack of/Need for Resources Lack of/Need for Skilled Workers Lack of/Need for Support from Employees Leadership Understanding & Buy-In Maintaining key Priorities New Technologies Organizational Excellence Relationships Between Departments end-to-end Business Transformation Insurance Professional Services White Paper Operational Excellence Model Banking and Capital Markets Consumer Products & Retail Interview Operational Excellence Example Project Management Automotive and Transportation Frameworks BTOES17 Business Growth Data Data Analytics Kaizen Oil and Gas Pharmaceuticals and Life Sciences Report Robotic Process Automation Telecommunications Workplace Analytics Announcement BTOES18 Award Winners BTOES18 Awards Communications Digital Exclusive Infographic Jidoka Learning Resource Oil & Gas Recruitment Six Sigma Team The FAST lane