BTOES Insights Official
September 20, 2019

BTOES - SPEAKER SPOTLIGHT: Process Based Leadership® - Tactical Processes for Sustainable Strategy Execution

Courtesy of Competitive Solutions Inc., Shane Yount wrote a synopsis of his speaking session discussing 'Process Based Leadership® - Tactical Processes for Sustainable Strategy Execution'. Click here to download the full presentation.


Process Based Leadership® - Tactical Processes for Sustainable Strategy Execution




Countless organizations conduct annual strategic planning exercises and 70% of those plans fail – organizational saturation and the inability to sustain aspirational plans are the two leading failure factors.  Now is the time to stop talking about the next plan, tool, meeting, or strategy and examine first and foremost the purpose, function, and output of your tactical “Way of Work.”  Does your organization have a Tactical Way of Work? Too often strategic plans are abstract and aspirational because they don’t TRANSLATE.  Does your organization have a TRANSLATION ISSUE? Translating Strategic Intent to Tactical Execution.


Process Based Leadership® - Tactical Processes for Sustainable Strategy Execution


For the last 27 years, Shane and his team have been assisting organizations translate Strategic Intent into Tactical Execution processes.  These tactical execution processes form the foundation of the Process Based Leadership® methodology.  Specifically the following elements:

  1. A Business Acumen Process – Making Metrics Matter and Building a “Thermostatic Application” of Data – Fundamentally, it isn’t about the Data, success depends of the definition and deployment of the System of Use. What is your System of Use with regard to Making Metrics Matter?

  2. An Execution Process – Making accountability personal, visible, and measurable. Too often accountability is vague and abstract, ultimately creating a culture of accountability predicated on “Selective Engagement” to power the performance of the team – Strategy fails due to poor execution – What is your Execution Process? If it is not visible, personal, and measurable, it is ultimately Optional.

  3. A Communication Process – Is there a harmonized Daily Management System coupled with a Weekly Scorecard Meeting? This biggest issue facing organizations today lies in their tolerance of meetings that do not move the business forward. Meeting saturation coupled with ambiguous execution and metrics that feel more like Thermometers vs Thermostats are sucking the life out of urgency and accountability.

  4. A Behavioral Process – Does your company have a “Go Live” date for Behavioral Expectations? Are expectations aspirational or demonstrative? Is “Ignorance as an excuse” a common response when attempting to hold folks accountable? Too often Strategy lives in the abstract and aspirational as opposed to the tactical and demonstrative. There must be an institutionalized “Way of Work” that is embedded in each team as the on-boarding and assimilation tool.

These elements form the basis for our Process Based Leadership® methodology.  The creation and deployment of these tactical systems are required to move Strategic Intent to Tactical execution.



About the Author

Shane Yount : Process Based Leadership® - Tactical Processes for Sustainable Strategy ExecutionShane Yount,
Competitive Solutions Inc. (CSI)

Shane A. Yount is a nationally recognized thought leader, author, and President of CompetitiveSolutions, Inc. (CSI), an international Business Transformation consulting firm which pioneeredthe acclaimed organizational development system known as Process Based Leadership® - Abusiness transformation methodology designed to create a sustainable culture of clarity,connectivity, and consistency through the use of Non-Negotiable Business Processes. Since1991 he has led the offices of CSI in becoming one of the nation’s most recognized BusinessTransformation consulting firms, personally working with such organizations as Michelin,Genentech, Pfizer, Lockheed Martin, the Department of Defense, and many others.


The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry (BTOES19). March 18-22, 2019, Loews Portofino Bay Hotel at Universal Orlando Resort®

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.


Quick Links



BTOES19 Awards


There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 

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