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January 27, 2020

2019 AWARD FINALIST SPOTLIGHT: HP - Finalist in the Technology Enabled Process Automation Category

 

Read this article about HP, one of our finalists, in the category Best Achievement in Technology Enabled Process Automation, selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program. Click here to read articles on other finalists.

 

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Enabling agility and adaptability with robotics

2015 was a milestone year for HP Inc., as the then 76-year-old HP split into two separate companies (HP Inc. and HPE). Finance and IT leadership for HP Inc. were tasked with enabling more profits and greater efficiency—a challenging mission given that the new, smaller company had reduced costs for Finance operations.

 

To deliver on this task, Finance and IT needed to develop a modern, cutting-edge enterprise solution that focused on rapid innovation delivery, thoughtful change management, a clear return-on-investment, business enablement, and process optimization. Using these drivers as framework would help the organization deliver a solution that would reduce costs and improve reliability for potential error-prone processes at HP.

 Copy of Provide an Excellent Customer Experience with the perfect Mobile Customer Journey. (24)

 

Finance and IT determined Robotics Process Automation to be the cutting-edge solution that would deliver the enterprise’s needs. Delivering HP’s Robotics Process Automation began with a focus on implementing a culture of innovation within the organization, including certifying employees in robotics and analytics, crowdsourcing ideas through HP’s Sandbox playground, and hosting robotics immersion sessions that drove further ideation and innovation. Finance and IT also received leadership support to identify and grow robotics skillsets.

 

In 2016, the team achieved its first project milestone by enabling a robot in reporting—this first robot would be one of many in what would become HP’s ongoing Process Automation transformation. Since then, HP has implemented 275 robots on world-class architecture that impact every facet of HP Finance.

 

Process Automation is delivering value to HP by providing a holistic view of the company’s financial health, proactively driving intelligent decision-making, using machine learning for forecasting, and enabling an improved employee experience with interactive chatbots. The program is also utilizing a well-defined and robust governance framework, with an internal tool created to identify the business value of a process.

 

Process Automation has saved HP 239,000 working hours and generated more than $2.5M in value with simplified Finance processes that generate clear, accurate data and reduce risks to the enterprise. HP’s robotics implementation has been recognized by Hackett and COSO for its world-class achievements. The program’s efforts were also reviewed by KPMG’s 2018 Maturity Assessment—KPMG found HP’s Robotics Process Automation to be “Advanced” in all three core areas it measures.

 

Despite these accomplishments, the impact of Finance and IT’s achievements with Process Automation has only just begun—a pan-HP robotics council has been created to identify best practices and apply learnings across different organizations in the enterprise, and the team has more than 200 projects in the pipeline to drive further efficiency and cost reduction within HP.

 

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About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th, 2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort®. 

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The 2019 Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit on March 20, 2019 in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando™

 

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BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry (BTOES19). March 18-22, 2019, Loews Portofino Bay Hotel at Universal Orlando Resort®

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

 

Quick Links

Speakers

Agenda

BTOES19 Awards

 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 


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