Take a look at our best definitions, learning resources & articles on Operational Excellence.
At heart, Operational Excellence is an element of organizational leadership that stresses the application of a numerous methodologies and tools, with a focus on the sustainable improvement of outstanding performance metrics.
Much of this management philosophy is based on earlier continuous improvement methodologies, such as Lean, Six Sigma, and the combined methodology of Lean Six Sigma. The focus of Operational Excellence goes beyond the traditional event-based model of improvement, toward a long-term change in organizational culture.
On this page, we have compiled a number of helpful resources to build your understanding of Operational Excellence, Continuous Improvement and Lean Six Sigma.
The Myth of Continuous Improvement: Breaking the Lean Journey - Institute for Operational Excellence
To get an idea of how Operational Excellence is perceived across a huge range of industries, take a look at our FREE 6 in 1 report series, 'Operational Excellence: Snapshots', featuring the thoughts of 150+ Operational Excellence Professionals, and targeting the most pressing issues in the ecosystem.
Award-Winning Operational Excellence Case Studies
Download the free case studies now, or view the full list of award-winning Operational Excellence case studies, courtesy of the Business Transformation & Operational Excellence World Summit.
Overviews & Introductions
What is Operational Excellence? - Institute for Operational Excellence
"To leverage operations to achieve business growth, the first step is to understand what Operational Excellence really is, and then how we achieve it. Think of it as answering the question: Where will our journey of continuous improvement take us? A good answer is that our journey will take us to Operational Excellence, or the point at which —Each and every employee can see the flow of value to the customer, and fix that flow before it breaks down.SM"
WATCH NOW: Kevin Duggan, Founder of the Institute for Operational Excellence, gives us his best definition of Operational Excellence & Operational Excellence Strategy.
Videos: Introductions to Operational Excellence
Operational Excellence 101 - Operational Excellence Consulting LLC
How to create a Culture of Operational Excellence - IndustryWeek TV
WATCH NOW: Designing and Preparing for the Business Future with People, Process & Technology About the Presentation Presented by Jean Lu, Principal, Vanguard Moving from...Read more
WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Client About the Presentation Presented by Deb Lindway, Enterprise Director of Lean Six Sigma,...Read more
WATCH NOW: How to use Operational Excellence as a Competitive Advantage About the Presentation Guardian Life has been undertaking large scale operational excellence...Read more
WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System About the Presentation Presented...Read more
WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior Customer Service About the Presentation Presented by David K. Robinson Director, Organization...Read more
WATCH NOW: Gaining Process Automation Buy-in for Successful Implementation, Rockford Health System About the Presentation Presented by Mamta Patel, Administrative...Read more
WATCH NOW: Improving Operational Throughput to Provide an Excellent Customer Experience About the Presentation Presented by Chuck DeBusk, Vice President, Performance & Process Improvement To...Read more
WATCH NOW: A Systematic Approach to Creating a Culture of Structured Problem Solving How we solve problems is critical to fixing issues within our operations. In order to create a culture...Read more
The 21st century economy requires organizations to apply a more agile approach to problem solving and decision making. In order for today’s companies to be successful in our ultra-connected, rapid...Read more
DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that leads to Operational Excellence Applying lessons from High-Reliability Organizations As the world...Read more