Take a look at our best definitions, learning resources & articles on Operational Excellence.
At heart, Operational Excellence is an element of organizational leadership that stresses the application of a numerous methodologies and tools, with a focus on the sustainable improvement of outstanding performance metrics.
Much of this management philosophy is based on earlier continuous improvement methodologies, such as Lean, Six Sigma, and the combined methodology of Lean Six Sigma. The focus of Operational Excellence goes beyond the traditional event-based model of improvement, toward a long-term change in organizational culture.
On this page, we have compiled a number of helpful resources to build your understanding of Operational Excellence, Continuous Improvement and Lean Six Sigma.
The Myth of Continuous Improvement: Breaking the Lean Journey - Institute for Operational Excellence
To get an idea of how Operational Excellence is perceived across a huge range of industries, take a look at our FREE 6 in 1 report series, 'Operational Excellence: Snapshots', featuring the thoughts of 150+ Operational Excellence Professionals, and targeting the most pressing issues in the ecosystem.
Award-Winning Operational Excellence Case Studies
Download the free case studies now, or view the full list of award-winning Operational Excellence case studies, courtesy of the Business Transformation & Operational Excellence World Summit.
What is Operational Excellence? Overviews & Introductions
What is Operational Excellence? - Institute for Operational Excellence
"To leverage operations to achieve business growth, the first step is to understand what Operational Excellence really is, and then how we achieve it. Think of it as answering the question: Where will our journey of continuous improvement take us? A good answer is that our journey will take us to Operational Excellence, or the point at which —Each and every employee can see the flow of value to the customer, and fix that flow before it breaks down.SM"
WATCH NOW: Kevin Duggan, Founder of the Institute for Operational Excellence, gives us his best definition of Operational Excellence & Operational Excellence Strategy.
Videos: Introductions to Operational Excellence
Operational Excellence 101 - Operational Excellence Consulting LLC
How to create a Culture of Operational Excellence - IndustryWeek TV
This piece accompanies our latest BTOES Insights premium content, a free chapter of Operational Excellence Book, 'Implementing a Culture of Safety: A Roadmap for Performance-Based Compliance'. How...Read more
Are you prepared for Operational Excellence? An organization can’t shift from a culture of continuous improvement to a destination of Operational Excellence without the support of all employees, so...Read more
The most Critical Element of any Thriving Workplace Culture is the Willingness to Perpetually Improve and Change. I love this Mary Oliver poem. It means different things to different people,...Read more
CEOs are under increasing pressure to achieve growth. In fact, there is such a push for organizations to orient themselves towards driving growth that research from KPMG suggests nearly 9 in 10...Read more
This case study is just one of the very best Award-Winning Examples of Successful Operational Excellence from the Business Transformation & Operational Excellence Awards, 2017. You can learn more...Read more
WATCH NOW: Increasing Customer Satisfaction by Mapping the Customer Journey to Delivering Superior Service, Coca-Cola About the Presentation Coca-Cola is introducing...Read more
WATCH NOW: Transforming from a Manufacturing to a Services Company, the Journey About the Presentation Presented by Julio Urrutia Chief Process Officer, Latin America, Ricoh...Read more
WATCH NOW: Support Top Line Growth with Operational Excellence About the Presentation LEGO is in a phenomenal growth curve with a goal of having 300...Read more
WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System About the Presentation Strategic Alignment is often...Read more
WATCH NOW: Transforming your Global Business with a Robust Operational Excellence Program: Balancing the Need for Speed with the Risk of Failing About the Presentation ...Read more