Take a look at our best definitions, learning resources & articles on Operational Excellence.
At heart, Operational Excellence is an element of organizational leadership that stresses the application of a numerous methodologies and tools, with a focus on the sustainable improvement of outstanding performance metrics.
Much of this management philosophy is based on earlier continuous improvement methodologies, such as Lean, Six Sigma, and the combined methodology of Lean Six Sigma. The focus of Operational Excellence goes beyond the traditional event-based model of improvement, toward a long-term change in organizational culture.
On this page, we have compiled a number of helpful resources to build your understanding of Operational Excellence, Continuous Improvement and Lean Six Sigma.
The Myth of Continuous Improvement: Breaking the Lean Journey - Institute for Operational Excellence
To get an idea of how Operational Excellence is perceived across a huge range of industries, take a look at our FREE 6 in 1 report series, 'Operational Excellence: Snapshots', featuring the thoughts of 150+ Operational Excellence Professionals, and targeting the most pressing issues in the ecosystem.
Award-Winning Operational Excellence Case Studies
Download the free case studies now, or view the full list of award-winning Operational Excellence case studies, courtesy of the Business Transformation & Operational Excellence World Summit.
Overviews & Introductions
What is Operational Excellence? - Institute for Operational Excellence
"To leverage operations to achieve business growth, the first step is to understand what Operational Excellence really is, and then how we achieve it. Think of it as answering the question: Where will our journey of continuous improvement take us? A good answer is that our journey will take us to Operational Excellence, or the point at which —Each and every employee can see the flow of value to the customer, and fix that flow before it breaks down.SM"
WATCH NOW: Kevin Duggan, Founder of the Institute for Operational Excellence, gives us his best definition of Operational Excellence & Operational Excellence Strategy.
Videos: Introductions to Operational Excellence
Operational Excellence 101 - Operational Excellence Consulting LLC
How to create a Culture of Operational Excellence - IndustryWeek TV
Watch Rick's full session, 'Achieving Enterprise Excellence by 2020', here, courtesy of the Business Transformation & Operational Excellence World Summit (BTOES18). Historical Deployment and...Read more
Agile software development and operational excellence agility share a few core tenets: bringing value to the customer as quickly as possible, adjusting to market changes, and minimizing waste through...Read more
This video session covers a 45 minute discussion between the Awards winners from the Business Transformation & Operational Excellence World Summit, including IBM, Sanofi, Philips, Wipro, and many...Read more
We are proud to offer our BTOES Insights community with access to the very best Award-Winning Examples of Successful Operational Excellence from the Business Transformation & Operational...Read more
Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a Successful OpEx Program' offers the following exceptional takeaways for bringing in the support of your...Read more
This article is part 2 of The Fast Lane, by Larry Fast. Read Part one: '13 Ways Difficult Relationships Damage Company Culture' here. Here are some suggestions for becoming a much better leader...Read more
We are proud to offer our BTOES Insights community with access to the very best Award-Winning Case Studies of the Business Transformation & Operational Excellence Awards, 2017! You can learn more...Read more
Part 1: In one of my recent workshops, one of the participants raised this question: "Will you please give us your thoughts on how to manage difficult working relationships?" ...Read more
How can you utilise Operational Excellence to encourage Innovation & Agility within your own organization? Courtesy of Ebay, the Slide Deck Resource, 'Debunking Myths: How Operational Excellence...Read more
Question: When you hired for the factory floor, what was more important to you in the candidate -- the hard skills (e.g., CNC machining experience) or softer skills like problem-solving or being a...Read more