As an industry at the forefront of Lean methodology, take a look at how the Healthcare community are approaching and implementing Lean Transformation.
The benefits of implementing Lean practises in Hospitals & Health care should seem obvious. As demands are rapidly changing, a key priority for all healthcare providers is improving the patient experience, whilst also streamlining costs.
Read More: What is Lean?
Lean Healthcare, therefore, is a systematic method for the elimination of waste ("Muda") within a healthcare system. The consequences of improper processes and inefficiency in the healthcare arena are critical - including loss of life - and for this reason the adoption of Lean, Six Sigma and other Operational Excellence methodologies is common. Lean also takes into consideration both the waste created through overburden ("Muri") and waste created through unevenness in work loads ("Mura") - common challenges faced in Healthcare.
'Taking your Operational Excellence Program to the Next Level' focuses on 3 key takeaways:
Unless the entire hospital, from CEO to frontline nurses, embraces lean, it is highly unlikely that operational excellence will be sustained. In order for lean principles to take root within a Healthcare Organization, leaders will first be advised to work to ensure they are dealing with an organizational culture that is open to, and embraces, lean thinking. A commitment to lean practises and Operational Excellence must start at the very top of the healthcare organization, engaging every level of management. Following on from this, it is important to ensure that all staff are involved in helping to redesign processes to improve flow and reduce waste.
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Key Learning Takeaways include:
Pulling waste (rework, mistakes, redundancy, time wasting, etc.) from healthcare processes improves quality, safety, timeliness, access and costs. As a result, the patient experience becomes better and patient satisfaction rises. Whilst this may seem obvious, the need to improve the patient experience is a key catalyst for any Health organization embarking on their lean journey.
The BTOES Healthcare 2018 inaugural conference will take healthcare organisations on a journey towards HROs – High Reliability Organisations – zero tolerance for waste, in line with the aviation, theme park and the nuclear power sectors.
Lean methodology is at various stages of implementation in healthcare. Attending BTOES Healthcare 2018 will take your organization from wherever it is in its lean journey to the next stage. With tructured tracks for Beginners/In Transition to Advanced/Cutting Edge lean organisations, there is something for everyone.
Hot topics covered across the 2 days will be: transitioning to lean, sustainable performance improvement, lean methodology integration and alignment, the role of leadership, getting buy-in and physician engagement. We will have some interactive formats such as the ‘Ask the CEO’ panel, action-oriented exercises and workshops and peer to peer round table discussions.
About this Video Presentation
The Hospital of the University of Pennsylvania (HUP) is annually recognized as one of the nation’s best by the U.S. News & World Report in its Honor Roll of best hospitals.
See how 4 Hospitals & Pharmaceutical companies have transformed their organization through undertaking an Operational Excellence/Lean improvement program.
Learn how Sanofi's 'Big Opportunity' Project transformed their company from a substandard manufacturing culture to see massive Quality Improvement, an Operational Excellence culture and a profound Business Transformation. Read the Article
This Operational Excellence example study shows significant process and quality improvements for over 1,500 clinicians and 3,000 students, a 70% increase in timely completion, and a 120% increase in timely delivery of Discharge Summaries. Getting better at this process and understanding its utility for patients and primary care, has enabled UHN to drive quality improvement through a patient-centred approach.
"The goal for Supply Chain Department is timely, responsive, accurate, efficient, and effective procurement services to support all services through the use of technology for automation, data analysis and predictive analytics for superior decision making. We seek continuous improvement of the procurement and inventory management processes through competitive business strategies and advanced technologies."
This Operational Excellence project is a fantastic example of a business identifying the problems caused by traditional ways of working, and solving them by deploying digital technologies and operational excellence methodologies to transform operations. Read the Article
Read More: Our top 10 Lean Six Sigma Books