State Street Corporation’s Operational Excellence Story: Building a Culture of Innovation and Continuous Improvement

Loren Bishop, Director of the Lean Management Office, State Street Corporation

  • The transformational journey: from a Lean Six Sigma project based approach to a strategic business partner
  • Focusing on an increased impact on business outcomes and customers
  • Building critical skills in the workforce through Lean infrastructure
  • Driving engagement through recognition and socialization
  • Embedding the Lean culture in the Business Units
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State Street Corporation’s Operational Excellence Story: Building a Culture of Innovation and Continuous Improvement

    

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