What is the Role of Leadership in High Reliability Transformation?

AnneMarie Benedicto, Vice President, Joint Commission Center for Transforming Healthcare

  • High Reliability: What does leadership need to look like to get there
  • Demonstrating the transformation of systems, structures, practices, processes in order to achieve zero harm and optimize patient care (committing to zero harm is committing to improvement)
  • Presenting the Robust Process Improvement (RPI®) as a pathway to High Reliability 
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What is the Role of Leadership in High Reliability Transformation?

    

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