Attaining & Sustaining Operational Excellence: A Best Practice Implementation Model
There is significant value available to those firms that invest the time and energy to attain and sustain Operational Excellence. This value is not simply monetary but can take the form of equity (higher P/E ratio) as well as reputational.
This Best Practice is available with reasonable implementation costs. The final question, “If my competitors create an OE grounded ecosystem and I don’t what will be the impact on my firm?”
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