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Articles on Operational Excellence

BTOES18 Speaker - Lisa Norcross - Continuous improvement, never be complacent: how to stay ahead?.

Continuous improvement, never be complacent: how to stay ahead? The energy industry is goi...



BTOES18 Speaker - Tejas Vashi, - Creating a culture of quality and performance excellence: keeping the workforce engaged while promoting progressive change.

Creating a culture of quality and performance excellence: keeping the workforce engaged wh...



BTOES18 Speaker - Derek Mydlarz - Removing the barriers to better health through a high tech, high touch approach.

Removing the barriers to better health through a high tech, high touch approach Our curren...



BTOES18 Speaker - Cortilia Lin - Transform the organization to a customer centric one with innovative data analytics

Transform the organization to a customer centric one with innovative data analytics AI ena...



BTOES18 Speaker - Dr. Cindy Young - Best Practices for Merging Business Strategy and Business Transformation

Best Practices for Merging Business Strategy and Business Transformation The primary quest...



BTOES18 Speaker - Amish Chadha - Augmented Reality in Design Thinking and Innovation

Augmented Reality in Design Thinking and Innovation Case Studies from the Power Sector



IBM: Process Automation & Operational Excellence

In this time of continuous disruption and innovation, The Global State of Operational Exce...



A Culture of Innovation: Shift your focus—and overcome obsessive problem-solving

To create a culture of innovation, you must first shift focus. The best starting point is ...



BTOES18 Speaker - Nuray Gurtekin Sen - Organizational and Cultural Shift in Innovation Organizations

Organizational and Cultural Shift in Innovation Organizations Corporate Technology US’ cha...



BTOES18 Speaker - Fabio Garaycochea - The Boehringer Ingelheim Production System – Animal Health Case Study

The Boehringer Ingelheim Production System – Animal Health Case Study Like you, operationa...



BTOES18 Speaker - Lisa Norcross - Continuous improvement, never be complacent: how to stay ahead?

Continuous improvement, never be complacent: how to stay ahead? The energy industry is goi...



BTOES18 Speaker - Kevin Goldsmith - Leadership and Innovation: what does the Leader of the Future look like?

Leadership and Innovation: what does the Leader of the Future look like? Startups continue...



BTOES18 Speaker - Brett Addis - Approaches to advancing along maturity model (for different levels of CI maturity)

Approaches to advancing along maturity model (for different levels of CI maturity) From Ub...



BTOES18 Speaker - Tejas Vashi, - Creating a culture of quality and performance excellence: keeping the workforce engaged while promoting progressive change

Creating a culture of quality and performance excellence: keeping the workforce engaged wh...



BTOES18 Speaker - Derek Mydlarz - Removing the barriers to better health through a high tech, high touch approach

Removing the barriers to better health through a high tech, high touch approach Our curren...



BTOES18 Speaker - Mustafa Abdulali - Small Experiments can help solve big problems

Small Experiments can help solve big problems As you rise up the ranks of your organizatio...



Business Transformation & Operational Excellence Awards 2018 Finalists Announced



Business Transformation & Operational Excellence Key Challenges

Operational Excellence Key Challenges Speed and the ability to adapt to changing market co...



Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES18)

Business Transformation & Operational Excellence World Summit & Industry Awards (B...



Operational Excellence Key Challenges

Operational Excellence Key Challenges Speed and the ability to adapt to changing market co...



Culture Transformation: Why is it still one of the priorities?

In this time of continuous disruption and innovation, The Global State of Operational Exce...



Operational Excellence: Out of Reach or a Stone’s Throw Away?

How close are you to achieving Operational Excellence? Think for a moment of the one busin...



Key Findings: The Global State of Operational Excellence, 2017 Industry Report

Announcing the most comprehensive Operational Excellence industry report of the year. The ...



Free Book Chapter: Redefining Operational Excellence



Assuring Operational Excellence from Contractors and Their Subcontractors II: A Best Practice Model Abstract

This piece accompanies our latest BTOES Insights premium content, "Attaining & Sustain...



Analytics & Leadership: What Makes a Business Analyst Great?

What Makes a Great Business Analyst? I have worked in the trenches as a business analyst f...



Assuring Operational Excellence from Contractors and Their Subcontractors

This piece accompanies our latest BTOES Insights premium content, a free chapter of Operat...



Get Your Organization Prepared for Operational Excellence

Are you prepared for Operational Excellence? An organization can’t shift from a culture of...



Fostering a Culture of Change and Making Your Employees the Change Agents

The most Critical Element of any Thriving Workplace Culture is the Willingness to Perpetua...



No Growth Strategy Without Culture - Achieving Growth through Operational Excellence

CEOs are under increasing pressure to achieve growth. In fact, there is such a push for or...



Four Foundations: the Johnson Controls Manufacturing System

This case study is just one of the very best Award-Winning Examples of Successful Operatio...



EXCLUSIVE VIDEO: Increasing Customer Satisfaction by Mapping the Customer Journey to Delivering Superior Service, Coca-Cola

WATCH NOW: Increasing Customer Satisfaction by Mapping the Customer Journey to Delivering ...



EXCLUSIVE VIDEO: Transforming from a Manufacturing to a Services Company, the Journey

WATCH NOW: Transforming from a Manufacturing to a Services Company, the Journey



EXCLUSIVE VIDEO:  Support Top Line Growth with Operational Excellence, LEGO

WATCH NOW: Support Top Line Growth with Operational Excellence About the Presentation LEGO...



Training your Employees in Operational Excellence & Performance Improvement

WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement...



EXCLUSIVE VIDEO: Transforming your Global Business with a Robust Operational Excellence Program: Balancing the Need for Speed with the Risk of Failing

WATCH NOW: Transforming your Global Business with a Robust Operational Excellence Program:...



EXCLUSIVE VIDEO: Successfully Managing Compliance with Operational Excellence and Process Automation, EDP Renewables

WATCH NOW: Successfully Managing Compliance with Operational Excellence and Process Automa...



EXCLUSIVE VIDEO: Building Solutions that Transform the Business -- and the Customer Experience

WATCH NOW: Successfully Managing Compliance with Operational Excellence and Process Automa...



Improving Operational Throughput for Patient Experience Excellence

Chuck DeBusk is Vice President; Performance & Process Improvement for UHS of Delaware,...



EXCLUSIVE VIDEO: Using All Virtual Blended Learning to Accelerate Culture Change, OpusWorks

WATCH NOW: Using All Virtual Blended Learning to Accelerate Culture Change



EXCLUSIVE VIDEO: The adoption of Visual Management (VM) as a key success factor for the Agility and Performance of Global Organizations

WATCH NOW: The Adoption of Visual Management (VM) as a key success factor for the Agility ...



EXCLUSIVE VIDEO: Engaging Leadership with Operational Excellence through Strategic Alignment and Visual Management

WATCH NOW: Engaging Leadership with Operational Excellence through Strategic Alignment and...



EXCLUSIVE VIDEO: Demystifying Jidoka: Transforming machines to become autonomous, to operate without human intervention, Leggett & Platt

WATCH NOW: Demystifying Jidoka: Transforming machines to become autonomous, to operate wit...



EXCLUSIVE VIDEO: Debunking Myths: How Operational Excellence Fosters Innovation and Agility, Ebay

WATCH NOW: Debunking Myths: How Operational Excellence Fosters Innovation and Agility Abou...



EXCLUSIVE VIDEO: Engaging Leadership in the Bose Lean IT Journey, Bose Corporation

WATCH NOW: Engaging Leadership in the Bose Lean IT Journey About the Presentation Presente...



Creating a Lean and Continuous Improvement Culture in your Business

WATCH NOW: Transforming the Culture - Create a Lean and Continuous Improvement Culture in ...



Get on Offense: 8 Principles to Achieve Operational Excellence

In today’s increasingly competitive environment, improvements can’t take years to yield re...



EXCLUSIVE VIDEO: From Worst to First—Changing Culture to Drive Performance

WATCH NOW: From Worst to First—Changing Culture to Drive Performance



EXCLUSIVE VIDEO: How an Operational Excellence Culture can be your Company’s Biggest Success Factor

WATCH NOW: How an Operational Excellence Culture can be your Company’s Biggest Success Fac...



EXCLUSIVE VIDEO: Leading Change: Insightful Lessons we can Learn from History, Morningstar Excellence

WATCH NOW: Leading Change - Insightful Lessons we can Learn from History About the Session...



EXCLUSIVE VIDEO: Designing and Preparing for the Business Future with People, Process & Technology, Vanguard

WATCH NOW: Designing and Preparing for the Business Future with People, Process & Tech...



EXCLUSIVE VIDEO: Leveraging Operational Excellence for Successful Acquisition Focused on the Client, Keybank

WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Cli...



EXCLUSIVE VIDEO:  How to use Operational Excellence as a Competitive Advantage, Guardian Life

WATCH NOW: How to use Operational Excellence as a Competitive Advantage



EXCLUSIVE VIDEO:  Training your Employees in Operational Excellence & Performance Improvement, Hospital Sisters Health System

WATCH NOW: Training your Employees in Operational Excellence & Performance Improvement...



EXCLUSIVE VIDEO: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior Customer Service, Kaiser Permanente

WATCH NOW: Utilizing Voice of the Customer with Operational Excellence to Deliver Superior...



EXCLUSIVE VIDEO: Gaining Process Automation Buy-in for Successful Implementation, Rockford Health System

WATCH NOW: Gaining Process Automation Buy-in for Successful Implementation, Rockford Healt...



EXCLUSIVE VIDEO: Improving Operational Throughput to Provide an Excellent Customer Experience, Universal Health Services

WATCH NOW: Improving Operational Throughput to Provide an Excellent Customer Experience Ab...



EXCLUSIVE VIDEO: Creating a Lean Culture of Problem Solving

WATCH NOW: A Systematic Approach to Creating a Culture of Structured Problem Solving How c...



Transforming Your Business to Achieve Operational Excellence

The 21st century economy requires organizations to apply a more agile approach to problem ...



Creating a Culture of Operational Discipline that leads to Operational Excellence

DOWNLOAD THE WHITEPAPER: Creating a Culture of Operational Excellence Discipline that lead...



Driving Quality Improvement Through a Patient-Centred Approach.: University Health Network

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Organizational Transformation: 6 Presentations to begin your Organizational Excellence Journey

Pick from 6 of the fantastic Organizational Excellence presentations below, courtesy of Mu...



EXCLUSIVE VIDEO: Business Transformation & Operational Excellence: Achieving Enterprise Excellence - Bristol Myers-Squibb

Watch Rick's full session, 'Achieving Enterprise Excellence by 2020', here, courtesy of th...



EXCLUSIVE VIDEO: Avvo's Agile Business Transformation: Using Operational Excellence Tools & Methodologies - Avvo

Agile software development and operational excellence agility share a few core tenets: bri...



11 learnings from the Business Transformation & Operational Excellence Awards - IBM, Sanofi, Phillips and More

This video session covers a 45 minute discussion between the Awards winners from the Busin...



Operational Excellence in Manufacturing Case Study Example: Johnson Controls

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



SLIDE DECK: Ensuring that the Executive Board is Brought in to Sustain a Successful OpEx Program, Cardinal Health

Courtesy of Cardinal Health, 'Ensuring that the Executive Board is Bought in to Sustain a ...



The Fast Lane to Excellence: How to be a Better Leader in Manufacturing - 4 tips

This article is part 2 of The Fast Lane, by Larry Fast. Read Part one: '13 Ways Difficult ...



Introducing and Embracing Digital Transformation in Healthcare: Mentis Neuro Health

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



The Fast Lane: 13 Ways 'Difficult Relationships' Damage Company Culture



SLIDE DECK: 3 Lessons for Driving Innovation & Agility through Operational Excellence, Ebay

How can you utilise Operational Excellence to encourage Innovation & Agility within yo...



Are Hard Skills or Soft Skills More Important for Culture? 5 Tips on Hiring for the Factory Floor

Question: When you hired for the factory floor, what was more important to you in the cand...



Operational Excellence in Oil & Gas, Power & Utilities Awards Winners: Black & Veatch

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



INTERVIEW: Engaging Leadership with Operational Excellence, with Jabil's Jeff Porada

Jeff Porada is the Global Director of Lean Six Sigma at Jabil. Jeff manages the “Business ...



Integrative Models for Achieving Sustainable Business Excellence and Progressive Business Growth

Professional fields are often strewn with terminologies that confound the uninitiated and ...



Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



INTERVIEW: Applying Business Transformation to your Company Culture with Felicia Linch, Kitch Consulting

Felicia Linch is Founder and Managing Director of Kitch Consulting & Coaching Ltd.



Award Winning Case Study: IBM Improving Customer Experience

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



INTERVIEW: Problem Solving with Culture Transformation and Operational Excellence, NCH Healthcare.

Mustafa Abdulali is the Director of Lean Transformation at NCH in Naples, FL. Mustafa is f...



Platinum Award Winning Case Studies, Available Now

We are proud to offer our BTOES Insights community with access to the very best Award-Winn...



Slide Deck: Engaging Leadership in the Bose Lean IT journey, Bose Corporation

Download Slides Now We are excited to offer our readers some more content from the Busines...



Interview: Kevin Duggan, Institute of Operational Excellence

At the Business Transformation & Operational Excellence World Summit last month in Orl...



SLIDE DECK: Taking your Operational Excellence Program to the Next Level, Catalent Pharma

Download Slides Now We are excited to offer our readers some brand new content from the Bu...



SLIDE DECK: Building the Fit Organization, or; Taking the Toyota Out of Lean

DOWNLOAD DAN'S SLIDE DECK: BUILDING THE FIT ORGANIZATION, NOW Over the past 20 years, busi...



Reducing the Utilization of Continuous Observations for Safety Precautions

At the Business Transformation & Operational Excellence World Summit, more than 30 com...



The BTOES17 Awards: Sanofi & Philips Lighting take home the Platinum Awards!

The Business Transformation & Operational Excellence Awards announces its 2017 winners



Great Scott! Potential Sighting of Lean Product Development!

There’s a scene in Back to the Future 2 where Doc and Marty McFly are trying to figure out...



The Fast Lane to Operational Excellence

For those of us old enough to remember, we have been reading about the "Barriers to Operat...



Thought for the Day: Focus Determines the Outcome



Beware the New "Instant Pudding"​ of Operational Excellence

"Those who cannot learn from history are doomed to repeat it." - George Santayana



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Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
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  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

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