Subscribe
The Largest Premier Gathering of Process Mining Industry Leaders & Senior-Executives sharing key solutions to current & future challenges

Virtual Event

April 4, 2023

The Largest Premier Gathering of Supply Chain Industry Leaders & Senior-Executives sharing key solutions to current & future challenges

Virtual Event

May 9-11, 2023

The Largest Premier Gathering of Enterprise Agile Industry Leaders & Senior-Executives sharing key solutions to current & future challenges

Virtual Event

May 16-18, 2023

The Largest Premier Gathering of Enterprise Architecture Leaders & Executives sharing key solutions to current & future challenges

Virtual Event

May 23-25, 2023

The Premier Virtual Gathering of Oil & Gas Business Transformation & Operational Excellence Industry Leaders & Senior-Executives.

Virtual Event

May 30-June 2, 2023

The Largest Premier Gathering of IT & Cloud Industry Leaders & Senior-Executives sharing key solutions to current & future challenges

Virtual Event

June 6-8, 2023

The Largest Premier Gathering of IoT Industry Leaders & Senior-Executives sharing key solutions to current & future challenges

Virtual Event

June 13-15, 2023

The Largest Premier Gathering of Digital Process Automation Industry Leaders & Senior-Executives sharing key solutions.

Virtual Event

March 21, 2023

The Premier Virtual Financial Services Gathering of Business Transformation & Operational Excellence Industry Leaders & Senior-Executive

Virtual Event

March 21, 2023

BTOES Insights Official
By
August 17, 2017

EXCLUSIVE VIDEO: Leveraging Operational Excellence for Successful Acquisition Focused on the Client, Keybank

WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Client

WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Client

 

About the Presentation

Presented by Deb Lindway, Enterprise Director of Lean Six Sigma, Keybank

KeyBank has recently acquired First Niagara Bank and significantly increased the size of existing businesses, employee base, client base and added new service offerings. In this session Deb will discuss how they leveraged lean and six sigma throughout the assessment, planning and execution phases of the integration including:

- Client and Employee experience leveraging client impact tool for Retail Bank
- E2E process assessment for Mortgage Business
- Sales support model for Commercial Bank
- Post-merger strategic priorities for continuous improvement leveraging embedded talent

 

WATCH NOW: Leveraging Operational Excellence for Successful Acquisition Focused on the Client

 

About the Speaker

Deb Lindway is the Enterprise Director of Lean Six Sigma at KeyBank in Cleveland, Ohio. 
In this role, Deb has built a team and program focused on deploying a Lean Six Sigma pragmatic approach to enable business transformation across core business units. This approach improves efficiencies and ratio performance with focus on both revenue growth and expense reduction priorities.  Supported by alignment to the CFO, Deb and her team partners closely with business and finance leaders on strategic priorities. Improving client experience, simplifying E2E processes and achieving shared business value realization are a few of the goals achieved. 

The Enterprise LSS program has delivered over $50MM in financial benefit covering revenue and expense reduction in 3 years.  Prior to joining KeyBank, Deb was with Bank of America in multiple senior leadership roles and functions including Consumer Channel Technology, Enterprise Operations and Business Banking.   She obtained her Six Sigma certifications at GE during her 13 years in their materials business and holds MS and BS degrees in Chemical Engineering. 

WATCH NOW: More Videos from BTOES17

 


Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Download the most comprehensive OpEx Resport in the Industry

The Largest Leadership-Level Business Transformation & Operational Excellence Event

The Business Transformation & Operational Excellence Industry Awards Video Presentation

Proqis Events Schedule

Proqis Digital

The Business Transformation & Operational Excellence Industry Awards

Welcome to BTOES Insights, the content portal for Business Transformation & Operational Excellence opinions, reports & news.

 

Submit an Article

Become a Regular Contributor

300x3001c (1)
24097-Proqis-Media-Pack-Banner-300x300
ACCESS 50 VIDEO PRESENTATIONS
Access all 75 Award Finalist Entires
RESEARCH REPORT 2021/2022
BTOES AWARD - NO DATE
BTOES UNIVERSAL GRAPHIC - NO DATE
Subscribe to Business Transformation & Operational Excellence Insights Now
btoes19.png
png
DO NOT TOUCH - SPEX  - Proqis Digital Event Graphics for Forward Schedule Email (47)
10-Feb-07-2023-01-57-32-2488-PM
14-Feb-02-2023-08-38-19-1475-AM
15-Feb-02-2023-08-38-54-5518-AM
16-Feb-02-2023-08-40-53-6692-AM
17-Feb-02-2023-08-41-37-8227-AM
png

Featured Content

  • Best Achievement of Operational Excellence in Technology & Communications: IBM
  • Best Achievement of Operational Excellence in Oil & Gas, Power & Utilities: Black & Veatch
  • Best Achievement in Cultural Transformation to deliver a high performing Operational Excellence culture: NextEra Energy
   
Operational Excellence Frameworks and Learning Resources, Customer Experience, Digital Transformation and more introductions
  • Intelligent BPM Systems: Impact & Opportunity
  • Surviving_the_IT_Talent_deficit.png
  • Six Sigma's Best Kept Secret: Motorola & The Malcolm Baldrige Awards
  • The Value-Switch for Digitalization Initiatives: Business Process Management
  • Process of Process Management: Strategy Execution in a Digital World

Popular Tags

Speaker Presentation Operational Excellence Business Transformation Business Improvement Business Excellence Process Management Continuous Improvement process excellence Process Optimization Process Improvement Award Finalist Case Study Digital Transformation Leadership Enterprise Excellence Change Management Lean Premium Organizational Excellence Lean Enterprise Lean Six Sigma Execution Excellence Capability Excellence New Technologies Changing & Improving Company Culture Agile Insights Article end-to-end Business Transformation Enterprise Architecture Execution & Sustaining OpEx Projects Leadership Understanding & Buy-In Lack of/Need for Resources Culture Transformation Adapting to Business Trends Changing Customer Demands Failure to Innovate Integrating CI Methodologies Lack of/Need for Skilled Workers Lack of/Need for Support from Employees Maintaining key Priorities Relationships Between Departments BTOES18 RPA & Intelligent Automation Live BTOES From Home Financial Services Technology Customer Experience Excellence Process Mining Healthcare iBPM Healthcare and Medical Devices Process Automation Culture Customer Experience Innovation BTOES Video Presentations Exclusive Cultural Transformation Webinar BTOES HEALTH Strategy Execution Business Challenges Digital Process Automation Report Industry Digital Workplace Transformation Manufacturing Robotic Process Automation (RPA) IT Infrastructure & Cloud Strategies Supply Chain Planning Automation BPM innovation execution AI Lean Manufacturing Artificial Intelligence Oil & Gas Robotic Process Automation IT value creation Agility Business Speaker Article Systems Engineering RPAs Insurance Process Design Digital Speaker's Interview data management digital operations Awards thought leaders BTOES Presentation Slides Business Process Management Cloud Intelligent Automation Machine Learning Data Analytics Digital Transformation Workplace Transformation Banking and Capital Markets Data Finance Professional Services Education IT Infrastructure IT Infrastructure & Cloud Strategies Live Blockchain Interview BTOES White Paper investment banking BTOES19 Consumer Products & Retail Enterprise Agile Planning Government Operational Excellence Model Project Management Solving Cash Flow with AI Algorithm Analytics Insight Automotive and Transportation Banking Business Environment Digital Bank Hybrid Work Model Primary Measure of succes Relationship Management Sales business expansion revenue growth Adobe Sign Agile Transformation CoE Delivery solution E-Signatures Electricity Global Technology HealthcareTechnologies Innovation in Healthcare Transportation Accounts Receivable (AR) Big Data Technology CORE Cloud Technology Cognitive learning Days Sales Outstanding (DSO) Enterprise architecture as an enabler Logistics Services Operational Excellence Example Risk Management business process automation transformation journey Covid-19 Data Entry Digital Experience Digital Network Digital Network Assistant (DNA) Digitization Drinks HR Internet Media NPS Net Promoter Score Program Management Portal (PgMP) Six Sigma Sustainability TechXLive The Document is Dead The New Era of Automation Automated Money Movement Banking & Financial Services Biopharmaceutical Blue Room Effect Building Your Future Workforce in Insurance Capital Market Creative Passion Digital Transformation Workplace Live Digital Workforce Digitalization ERP Transformation Effective Change Leaders Finance Global Operations (FGO) Financial Services Software Frameworks Hoshin Planning Human Capital Lean Culture Natural Gas Infrastructure Natural Language Processing Organizational Change Pharmaceutical Pharmaceuticals & Life Sciences Project manager Reduce your RPA TCO Supply Chain Management Sustainable Growth The Fully Automated Contact Center Transformation Initiatives Workplace Analytics eForms eSignatures 3D Thinking BEAM BFARM BTOES17 Big Data Processing Business Analytics Business Growth Business Process Governance Centralized Performance Monitoring System Communication Creativity Digital Technologies Digital Technology Educational Psychologist Energy Management Health Insurance Health Maintenance Organizations Hospitality & Construction Human Centered Design Integrated Decision Approach Integrated Decision Making Intelligent Document Processing Kaizen Medicare Moodset for Excellence Natural Language Processing (NLP) Offering Managers Oil and Gas Optical Character Recognition (OCR) Pharmaceuticals and Life Sciences Photographing Price and Routing Tracking (PART) Process Design Document (PDD) Product Identifier Descriptions (PIDs) Python Quote to Cash (Q2C) Resilience SAP Sales Quota Team Work Telecommunications Text Mining Visually Displayed Work Culture master text analytics virtual resource management

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Webinars

 

Delivered by Progressive Thought-Leaders

 

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.
 

Best-In-Class Training

Delivered by the industry's most progressive thought leaders from the world's top brands.
Start learning today!
 

BTOES From Home - On-Demand

The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120

Proqis Digital Virtual Conference Series

View our schedule of industry leading free to attend virtual conferences. Each a premier gathering of industry thought leaders and experts sharing key solutions to current challenges.

Webinars

 

Delivered by Progressive Thought-Leaders

 

Watch On-Demand Recordings For Free

Watch On-Demand Recording - Access all sessions from progressive thought leaders free of charge from our industry leading virtual conferences.
 

Best-In-Class Training

Delivered by the industry's most progressive thought leaders from the world's top brands.
Start learning today!
 

BTOES From Home - On-Demand

The premier Business Transformation & Operational Excellence Conference. Watch sessions on-demand for free. Use code: BFH1120