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Articles on Business Improvement

Vijay Bajaj, Founder & CEO, BTOES. Opening Keynote on Critical Challenges within Operational Excellence.

BTOES 2019 is a conference that represents the shifting landscape of Operational Excellenc...



BTOES From Home - SPEAKER SPOTLIGHT : Mastering Moodset to Sustain Excellence in a Changing World

Courtesy of Exceed's Tim Wigham, below is a transcript of his speaking session on 'Masteri...



BTOES From Home - SPEAKER SPOTLIGHT : The Wheel of Sustainability – Engaging and empowering teams to ensure their solutions live on

Courtesy of PI Partners's Adam Lawrence, below is a transcript of his speaking session on ...



BTOES From Home Speaker Spotlight: Tim Wigham from Exceed

Read this article from Tim Wigham, from Exceed, one of our Speakers, for the BTOES From Ho...



Exceed's Interview : Tim Wigham

Read this Interview with Tim Wigham, from Exceed, one of our Speakers, for the BTOES From ...



PI Partners's Interview : Adam Lawrence - The Wheel of Sustainability

Read this Interview with Adam Lawrence, from PI Partners, one of our Speakers, for the BTO...



BTOES From Home Speaker Spotlight: James Feldman from Shift Happens

Read this article from James Feldman, from Shift Happens, one of our Speakers, for the BTO...



LION's 2020 AWARD FINALIST SPOTLIGHT : Best Achievement of Operational Excellence in Manufacturing

Read this article about LION , one of our finalists, in the category Best Achievement of O...



LION's 2020 AWARD FINALIST SPOTLIGHT : Best Achievement of Operational Excellence in Manufacturing.

Read this article about LION , one of our finalists, in the category Best Achievement of O...



LION's 2020 AWARD FINALIST SPOTLIGHT : Best Achievement of Operational Excellence in Manufacturing.

Read this article about LION , one of our finalists, in the category Best Achievement of O...



LION's 2020 AWARD FINALIST CASE STUDY : Best Achievement of Operational Excellence in Manufacturing

Read this article about LION , one of our finalists, in the category Best Achievement of O...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



How to implant an Operational Excellence Culture and not die trying

Marta Ventosa has written an article on her interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Sustaining Operational Excellence: Why so hard?



Making Culture Stick

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



BTOES ARTICLE - Executive Summary - Research Report 2018/19



Making Culture Stick

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



Improving the Reliability of Care and the Healthcare Culture

Twila Burdick has written an article on her interpretation of the Global State of Operatio...



Operational Excellence- from a Craft to a Profession

Paul Docherty has written an article on his interpretation of the Global State of Operatio...



Three execution design rules to succeed

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...



Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...



2019 AWARD FINALIST SPOTLIGHT: Mastercard - Finalist in the Technology Enabled Process Automation Category

Read this article about Mastercard, one of our finalists, in the category Best Achievement...



Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...



So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: HP - Finalist in the Technology Enabled Process Automation Category

Read this article about HP, one of our finalists, in the category Best Achievement in Tech...



2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

Read this article about IBM, one of our finalists, in the category Best Achievement in Tec...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: AECOM - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about AECOM, one of our finalists, in the category Best Achievement in O...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Bank of America - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence category

Read this article about Bank of America, one of our finalists, in the category Best Achiev...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: INDEPENDENT / EX ORAZUL ENERGY PERU - Symphony: A Road Map to Operational Excellence

Read this article by INDEPENDENT / EX ORAZUL ENERGY PERU, on their Poster Presentation 'Sy...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



BTOES - POSTER SPOTLIGHT: Memorial Healthcare System - KAIZEN IN THE HOSPITAL SETTING: To Eliminate Wasteful Steps from the Discharge Process

Read this article by Memorial Healthcare System, on their Poster Presentation 'KAIZEN IN T...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Increasing demand for operational excellence methodologies even in non-mandated companies

Byron Tatsumi has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



BTOES - POSTER SPOTLIGHT: Northwell Health - Delivery System Reform Incentive Payment (DSRIP) Program

Read this article by Northwell Health, on their Poster Presentation 'Delivery System Refor...



2019 AWARD FINALIST SPOTLIGHT: VMware - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category

Read this article about VMware, one of our finalists, in the category Best Achievement in ...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver an outstanding Value Creation or Innovation Execution Project Category-

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Sustaining Operational Excellence: Why so hard? -



Making Culture Stick -

Jeff Hayes has written an article on his interpretation of the Global State of Operational...



Improving the Reliability of Care and the Healthcare Culture -

Twila Burdick has written an article on her interpretation of the Global State of Operatio...



Operational Excellence- from a Craft to a Profession -

Paul Docherty has written an article on his interpretation of the Global State of Operatio...



Three execution design rules to succeed -

Kasper Uhd Jepsen has written an article on his interpretation of the Global State of Oper...



BTOES ARTICLE - Executive Summary - Research Report 2018/19 -



Operations Excellence means change excellence

Dr. Joachim Wolbersen has written an article on his interpretation of the Global State of ...



2019 AWARD FINALIST SPOTLIGHT: Mastercard - Finalist in the Technology Enabled Process Automation Category

Read this article about Mastercard, one of our finalists, in the category Best Achievement...



Business Transformation in the P&C insurance industry

Parag Gupta has written an article on his interpretation of the Global State of Operationa...



So, how do we grow OE in light of change drivers?

Pranay Butala has written an article on his interpretation of the Global State of Operatio...



2019 AWARD FINALIST SPOTLIGHT: HP - Finalist in the Technology Enabled Process Automation Category

Read this article about HP, one of our finalists, in the category Best Achievement in Tech...



Culture, culture, culture - Do we need to change and improve it or help it evolve?

Steve Waszak has written an article on his interpretation of the Global State of Operation...



2019 AWARD FINALIST SPOTLIGHT: IBM - Finalist in the Technology Enabled Process Automation Category

Read this article about IBM, one of our finalists, in the category Best Achievement in Tec...



Black belts, step aside

Canice Pinto has written an article on his interpretation of the Global State of Operation...



Sustainability of Operational Excellence in the Age of Disruption and Change

Rebecca H Mott has written an article on her interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Technology Enabled Process Automation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Our industry is full of buzzword bingo and acronyms

Stefan Schmidt has written an article on his interpretation of the Global State of Operati...



2019 AWARD FINALIST SPOTLIGHT: AECOM - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about AECOM, one of our finalists, in the category Best Achievement in O...



Culture- A competitive differentiator in the digital age

Dushyanth Sekhar has written an article on his interpretation of the Global State of Opera...



Culture - the result of shared values

Steven Hodlin has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Bank of America - Finalist in the Operational Excellence to deliver an outstanding Customer Experience Excellence category

Read this article about Bank of America, one of our finalists, in the category Best Achiev...



Operational Excellence is Cultural Transformation- (or the other way around?)

Edgard Graterol has written an article on his interpretation of the Global State of Operat...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



Operational Excellence- Time to eat our own dog food

Bart Reijs has written an article on his interpretation of the Global State of Operational...



BTOES - POSTER SPOTLIGHT: INDEPENDENT / EX ORAZUL ENERGY PERU - Symphony: A Road Map to Operational Excellence

Read this article by INDEPENDENT / EX ORAZUL ENERGY PERU, on their Poster Presentation 'Sy...



Culture Transformation - Don’t hire People who fit your organisation

Philip Holt has written an article on his interpretation of the Global State of Operationa...



BTOES - POSTER SPOTLIGHT: Johnson and Johnson - Educational Event Reconciliation Redesign

Read this article by Johnson and Johnson, on their Poster Presentation 'Educational Event ...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



How to implant an Operational Excellence Culture and not die trying

Marta Ventosa has written an article on her interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Memorial Healthcare System - KAIZEN IN THE HOSPITAL SETTING: To Eliminate Wasteful Steps from the Discharge Process

Read this article by Memorial Healthcare System, on their Poster Presentation 'KAIZEN IN T...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



Increasing demand for operational excellence methodologies even in non-mandated companies

Byron Tatsumi has written an article on his interpretation of the Global State of Operatio...



BTOES - POSTER SPOTLIGHT: Vizient Inc. - Transforming the healthcare transactional supply chain into a strategic value driver

Read this article by Vizient Inc., on their Poster Presentation 'Transforming the healthca...



2019 AWARD FINALIST SPOTLIGHT: Cognizant Technology Solutions - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Cognizant Technology Solutions, one of our finalists, in the categ...



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