Read this article about IBM, Enterprise Diagnostic Informatics, Finalist in the Best Achievement in a Business Process Management Program, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.
IBM - Risk, Compliance and Controls - A Case for Change
The main goal of this transformation project was to redesign the Compliance and Controls operating model to gather strategic advantages using the latest digital technologies, making internal controls even more effective, efficient, and proactive. To uncover opportunities and set the proper strategies to achieve that goal we started by selecting the Quote to Cash segment of the organization. A team composed of 3 leaders and 67 employees located around the globe.
We utilized industry benchmarks, Lean Six Sigma continuous improvement methodology, and agile concepts and tools to guide us through the discovery project. The pilot showed us that to transform the Risk Compliance and Controls workflow, we would need to track four mutually reinforcing areas in sequence: organization structure, governance, process, and automation.
The project yielded over 28,900 manhours of savings.
The results of this project are not simply in hard benefits for our business, but they also come with a handful of personal improvements to the employees involved. New career opportunities and synergy between the teams inside the new organization are bringing not only a renewed spirit to the teams but providing a long-term effect on employee engagement, whilest also exponentiating the capacity of the team to drive innovation.
This project was the cornerstone where the new Risk, Compliance & Controls organization will grow and thrive in the company.
The Digital Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding achievements through the application of Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs. Click here to view the Press Release.
The winners will be announced at the Awards Ceremony at The Digital Transformation & Operational Excellence World Awards (DTOES) on Wednesday, December 15th, 2021, from 6:30 PM at Renaissance Orlando at SeaWorld®.
The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs to deliver outstanding business results.
The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2021 on December 15, 2021, at the Renaissance Orlando at SeaWorld®. Click to access the agenda, view the current speakers, and watch the highlights video from last year.
BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.
With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.
There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.
The agenda is designed to encourage active meaningful conversations through all day enhanced networking and interaction opportunities, including
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