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April 02, 2020

Ingersoll Rand/Trane Technologies 2020 AWARD FINALIST CASE STUDY : Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture

Read this article about Ingersoll Rand/Trane Technologies, Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture, selected by the independent judging panel, for the 2020 Business Transformation & Operational Excellence Industry Awards program.

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Winning Culture, Growth Excellence and Operational Excellence are the three core pillars of our enterprise strategy that lead to engaged employees, delighted customers and confident shareholders. Operational Excellence is part of our lean culture; it is our commitment to continuously improving our effectiveness, efficiency and sustainability in everything we do.

The Team Leader Development Program (TLDP) is an immersive 8 week experience that is a foundational cornerstone for our lean culture.  The program engages, teaches and empowers our hourly team leaders in our manufacturing locations to realize their full potential and ability through a blend of experiences in the classroom, practice on the shop floor and through coaching and mentoring opportunities to develop the people, process and problem solving skills needed to be effective lean leaders.  This unique program aligns to our focus on developing leaders at all levels and blends leadership development with lean skill development and application.

TLDP receives significant senior leader sponsorship and support from our Operational Excellence, Global Integrated Supply Chain and HR leadership.  The strong support for the program and the senior leader champions significantly contributes to the global success of the program and to the development of our team leaders.  This program helps us to realize many cultural benefits, most notably in our ability to retain, promote and engage this critical population of hourly team leaders.

Program participants receive one-on-one coaching, development and feedback from plant leader mentors to help them build depth and capability. The program curriculum is cumulative with reflections and teach-backs throughout to consider key learnings from the current week and the cumulative impact of overall program objectives.  Each week builds upon the next with an opportunity to continually practice skills and demonstrate ability to apply the skills through formal presentations and practical applications.  This process further develops participant skills in teamwork, collaboration, influencing others, leadership and presentation.

The Team Leader Development Program (TLDP) has impacted over 1,400 participants since the pilot session in 2014 from 47 global sites in 12 countries.  Team Leaders, Group Leaders and Supervisors have attended the training.  We have saturated approximately 60% of the Team Leader / Group Leader population. 

TLDP is delivered in 9 languages: Brazilian Portuguese, Czech, French, English, German, Hindi, Italian, Chinese and Spanish. 

 

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TLDP has had a positive impact on human capital metrics, specifically retention, promotion and employee engagement. 

  • Retention of TLDP target audience graduates since program inception is, on average, 98%
  • Analysis of promotion rates has proven that TLDP graduates are promoted over 2 times more than those in similar roles who have not experienced the program
  • 2019 employee engagement data shows separation of metrics when looking at employees who report to hourly team leaders who graduated from TLDP versus employees who report to hourly team leaders who did not graduate from TLDP

We are proud of the many accomplishments of our TLDP graduates who are exemplifying our winning culture in our manufacturing sites across the globe.

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About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence World Awards (BTOES) on Wednesday, March 25th, 2020, from 6.30pm in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2020 in the beautiful Venetian Ballroom on March 25, 2020 at the Loews Portofino Bay Hotel at Universal Orlando™️. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

 

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BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awardswhich showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

 

Quick Links

Speakers

Agenda

BTOES Awards

 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

  • All-day Refreshment & Themed Breaks

  • 1¼ Hour Hot Breakfast Networking Sessions

  • 1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables

  • 1½ Hour Roundtable Sessions by Topic & Industry Sector.

  • Keynote & Themes Panel Sessions

  • Hosted Welcome Receptions from 5.30pm

  • Expanded more lavish Awards Program

  • Newly launched Night Summit for attendees to meet after dinner

For more information or to discuss the summit in more detail please schedule a call below,

Click here to schedule a call. 


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