2019 AWARD FINALIST SPOTLIGHT: Fannie Mae - Finalist in the Operational Excellence to deliver Digital Transformation Category

Read this article about Fannie Mae, one of our finalists, in the category Best Achievement in Operational Excellence to deliver Digital Transformation, selected by the independent judging panel, for the 2019 Business Transformation & Operational Excellence Industry Awards program. Click here to read articles on other finalists.

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Fannie Mae aspires to be America’s most valued housing partner. We provide a stable source of liquidity to the secondary mortgage market and are committed to doing so in a safe and sound manner. Fannie Mae leads the market with respect to the total amount of mortgage credit risk transferred to private market participants (institutional investors). Since 2013, in fact, we have transferred a portion of credit risk on approximately $1.5 trillion in Single-Family loans through our suite of Credit Risk Transfer (CRT) programs.

Developing and expanding the CRT platform is a top strategic priority for Fannie Mae as we focus on digital transformation in both our business and the mortgage industry at large. We are committed to helping make the mortgage process more efficient, safer, and less expensive, and we seek to eliminate long, sequential projects, while improving agile software delivery and embracing a culture of continuous innovation.

Fannie Mae’s new Credit Enhancement Transaction System (CETS) platform—named a finalist for Best Achievement in Operational Excellence to deliver Digital Transformation—upgrades legacy technology, eliminates manual work, and improves data quality and reliability. CETS was designed to:

enable growth in the credit risk transfer business through support for new product development;
reduce operational risk through elimination of manual processes and implementation of automated controls;
support rapid delivery of customer value through agile software development methodologies; and,
enhance the overall experience for credit risk transfer customers through better data disclosures, data quality, and an intuitive new portal for exchange of loan data and reporting of transaction data.

CETS is a product of Fannie Mae Single-Family business’s fundamental shift in product development and delivery. Our new “startup-style” mindset puts customers at the center of our decision-making, bringing them into the design, building, and testing process before anything is released to market. Today, we develop solutions with our customers, not just for them, allowing Fannie Mae to deliver high-value business benefits.

Already, CETS has played a key role in Fannie Mae’s achievement of major strategic enhancements to our CRT business, and it continues to support the company’s pursuit of overall business objectives, such as a 10% reduction in monthly operational processing cycle time, an 83% reduction in functional release time, and a 260% increase in CRT deal capacity.

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About the Awards

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs. Click here to view the Press Release.

The winners for all categories and for The Platinum Awards will be announced at The Business Transformation & Operational Excellence Summit & Industry Awards on Wednesday March 20th, 2019, from 6.30pm, in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando Resort^®.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The 2019 Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit on March 20, 2019 in the Venetian Ballroom at the Loews Portofino Bay Hotel at Universal Orlando™

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry (BTOES19). March 18-22, 2019, Loews Portofino Bay Hotel at Universal Orlando Resort^®

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

It also hosts the Business Transformation & Operational Excellence Awards, which showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.

The summits hosts a number of private forums for C-Level & Global corporate-level leaders as well as business unit heads.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

Quick Links

Speakers

Agenda

BTOES19 Awards

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations though all day enhanced networking and interaction opportunities, including

All-day Refreshment & Themed Breaks
1¼ Hour Hot Breakfast Networking Sessions
1½ Hour Hot Plated Networking Lunches with Topic & Industry Sector focussed tables
1½ Hour Roundtable Sessions by Topic & Industry Sector.
Keynote & Themes Panel Sessions
Hosted Welcome Receptions from 5.30pm
Expanded more lavish Awards Program
Newly launched Night Summit for attendees to meet after dinner