Department responsible for Operational Excellence

Department responsible for Operational Excellence - Research Report 2018/19

Which department is responsible for Operational Excellence?

Department responsible for Operational Excellence - Research Report 2018/19

It was pleasing to see that over 52% of respondents cited their organization has either a Center of Excellence - Leadership Team or Strategy Team at corporate level HQ responsible for Operational Excellence. This ties in with the other reported data i.e.

The scope of the program, with over 40% of respondents having an enterprise-wide Operational Excellence deployment program
The maturity with over 33.9% having an established Operational Excellence team for over 6+ years
The utilization across all departments of the organization.

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Department responsible for Operational Excellence - Research Report 2018/19

About the Author

Vijay Bajaj, Founder and CEO of BTOES has founded, built and sold two successful market-leading businesses. The first in London, UK in the office equipment distribution sector, which he launched in 1991 and sold to Ingram Micro in 1999, after which he took a year off and traveled around India with his wife. The second headquartered out of Chicago, IL, in the large-scale commercial B2B conference sector, which was launched in 2001 and sold in 2012.

In 2012 he retired to spend time with family and focus on meditation.

In 2015 he was looking for the next challenge and founded and is currently CEO of the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES), which has become the largest senior-level cross-industry event within the sector, BTOES.com, and BTOESInsights.com a professional online content platform for senior-level executives involved in continuous improvement, which has grown to over 188,000 subscribers.

He is also an angel investor, mentor, and board advisor.

Vijay lives in Stanmore, Middlesex, UK, with his wife Reshma, son Armaan, and labrador Archie.