The challenges within Operational Excellence remain squarely around changing & improving the company culture with over 53.1% citing it as a critical challenge.
A successful change management program with cultural transformation at its heart, will in turn drive more sustainable Operational Excellence Projects, a critical challenge for 35.58% of respondents, and help drive an end-to-end Business Transformation program, a critical challenge for 30.7% of respondents, which will in turn drive a willingness to embrace new technologies and digital enablers, a critical challenge for 28.5% of respondents.
However, without leadership understanding and buy-in, a critical challenge for 23.18% of respondents, you can never achieve a successful change management and cultural transformation program. Hence, leadership understanding and buy-in has to come first.
Clearly, from the above, you can see the top 5 critical challenges are all interlinked, and having leadership buy-in, and developing a successful cultural transformation program will resolve a number of the other challenges identified in this report.
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About the Author
Vijay Bajaj, Founder and CEO of BTOES has founded, built and sold two successful market-leading businesses. The first in London, UK in the office equipment distribution sector, which he launched in 1991 and sold to Ingram Micro in 1999, after which he took a year off and traveled around India with his wife. The second headquartered out of Chicago, IL, in the large-scale commercial B2B conference sector, which was launched in 2001 and sold in 2012.
In 2012 he retired to spend time with family and focus on meditation.
In 2015 he was looking for the next challenge and founded and is currently CEO of the Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES), which has become the largest senior-level cross-industry event within the sector, BTOES.com, and BTOESInsights.com a professional online content platform for senior-level executives involved in continuous improvement, which has grown to over 188,000 subscribers.
He is also an angel investor, mentor, and board advisor.
Vijay lives in Stanmore, Middlesex, UK, with his wife Reshma, son Armaan, and labrador Archie.
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