Continuous Improvement: Never be Complacent, how to stay ahead

Lisa Norcross, Senior Vice President and Head of the Center of Operational Excellence, E.ON

  • Business transformation - assessing where to go and how to get there
  • The view on organizational transformation and change management in a context of continuous progression, progression beyond each leadership
  • Understanding how change can be brought in an organization
  • Assessing organizational CI maturity level
  • Approaches to advancing along maturity model
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Continuous Improvement: Never be Complacent, how to stay ahead


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