Business Transformation & Operational Excellence Insights

Digital Process Automation Live - SPEAKER SPOTLIGHT: The Importance of Self-Healing Automation in Banking.

Written by BTOES Insights Official | Jul 21, 2022 11:30:00 AM

Courtesy of PNC financial services group's Marcel Schachter below is a video of his speaking session on 'The Importance of Self-Healing Automation in Banking' to Build a Thriving Enterprise that took place at Digital Process Automation Live - A Virtual Conference.

Session Information:

The Importance of Self-Healing Automation in Banking

  • Real-time, AI-driven monitoring, and integration: Evolve from issues-based resolution to real-time monitoring and integration of any technology stack.
  • Self-healing: Apply AI to testing to identify when a function has changed. Then, the test can automatically update itself to be relevant and not fail during execution.
  • Applied analytics: Shift from “test data” to “test insights” through applied analytics. This allows companies to manage the exponential growth in data volumes and variety.
  • Next-generation DevOps: Move beyond function or script-driven approaches towards autonomous frameworks that bring developers, customers and end-users together.
  • Borderless organization: Build interconnected virtual teams comprising industry, business and technology experts aligned around a common business purpose.

Session Video: 

 

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About The Speaker:

Marcel Schachter,
Senior Vice President and Director of Information Technology,
PNC financial services group.

 

Marcel Schachter is currently a Senior Vice President and Director of Information Technology in PNC’s Retail Banking Technology Production Support group. 

Marcel leads teams of 150 Level 1 and level 2 technology professionals that provide operational support, maintenance, production control and system governance for over 300 applications and processes supporting Retail Banking. 

Marcel has worked in technology for 35 years including 25 years at PNC Financial Services Group. He has worked in various roles in his career spanning technical support, new development, systems analysis, networks, project management, and management at PNC, in Public Utilities, Consulting and an international Telco.   

In 2019, Marcel was awarded a US Patent for a Data Conversion Tool. Marcel obtained a Bachelor of Science in Computer Science, a Master of Business Administration, a Project Management Professional (PMP) certification and an Information Technology Infrastructure Library (ITIL) certification.