Philips' 2021 AWARD FINALIST CASE STUDY: Best Achievement in a Business Process Management Program

Read this article about Philips Healthcare, Enterprise Diagnostic Informatics, Finalist in the Best Achievement in a Business Process Management Program, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

Daily Management: Reducing Order Booking and Purchasing Times

Accelerated order delivery of Philips Vue PACS for Radiology customers puts the latest technology in hands of healthcare providers faster, helping hospitals improve outcomes sooner. Using Daily Management, this project reduced booking time by 70% and purchasing times by 40% in the first few months with successful sustainment.

To implement daily management, the team started with data and focused on streamlining cross-functional processes where lag time and delay were occurring. Sustainment and continuous improvement are driven through daily management reviews and tracking trends over time using run charts and moving range (MR) charts. The project key performance indicators (KPIs) are reviewed weekly and reported monthly.

SAP® data is the basis for the weekly status reviews and KPI reporting. This data is run using a transaction called ZVMOT. The daily management practice uses this data for team cadence calls. Through the data reviews, the team performs problem solving review and identifies corrective actions.

An innovative tracker called the “Big Board” brings a quick and easy visual control of orders for capacity planning and project timing. The board enables cross-functional review and alignment within Philips, with Philips leadership, and for third party coordination. A weekly meeting cadence uses this Big Board to set the project schedules and timing across the teams. All the information is available on a Share Point for easy access. The combination of KPIs, tracking, and regular review sets the stage for continuous learning and identifying new improvement initiatives.

Digital Transformation & Operational Excellence Industry Awards 2021

About the Awards

The Digital Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding achievements through the application of Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Digital Transformation & Operational Excellence World Awards (DTOES) on Wednesday, December 15th, 2021, from 6:30 PM at Renaissance Orlando at SeaWorld®.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2021 on December 15, 2021, at the Renaissance Orlando at SeaWorld®. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

Speakers

Agenda

Highlight Video

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level.

Quick Links

Speakers

Agenda

BTOES Awards

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations through all day enhanced networking and interaction opportunities, including

For more information please email info@proqis.com