Business Transformation & Operational Excellence Insights

Cognizant's 2021 AWARD FINALIST CASE STUDY: Best Achievement in Cultural transformation & Sustainability to deliver a high performing Enterprise Excellence culture

Written by BTOES Insights Official | Dec 31, 2021 12:00:00 PM

Read this article about Cognizant Technology Solutions India, Finalist in the Best Achievement in Cultural transformation & Sustainability to deliver a high-performing Enterprise Excellence culture, selected by the independent judging panel, for the 2021 Digital Transformation & Operational Excellence Industry Awards program.

Driving Client Business Outcomes using Power BI Data Analysis & data-backed visual storytelling

Cognizant’s Digital Finance has undergone the Power BI Adoption Program to improve the overall end-to-end interaction experience for our clients and internal stakeholders through data-backed visual storytelling.

The adoption of a data-backed visual storytelling tool has resulted in the following:
• Client business impact of $20 million (90% reduction in unallocated items).
• Improved Paid-on-Time (POT) percentage from by 50%.
• 64% cycle time reduction from invoice entry in system to posting.
• Improved controls in processes.
• In-depth visibility on key business metrics.

While these are more tangible benefits resulting from the use of a data-backed visual storytelling tool, a more conceptual advantage was that it positively influenced CFOs and Controllers of client organizations. This enabled Cognizant to not only drive results, but also develop future business opportunities buoyed by the client’s confidence in the company. A key difference that was visible was the clients were willing to sponsor projects after experiencing business updates through the data-backed storytelling tool, compared to MS Excel spreadsheets.

Key steps taken to initiate the adoption of data-backed visual storytelling across teams:
• A dedicated trainer from Process Excellence team and strong program management by the L&D team.
• Role model nominations sought for driving business value impact across their accounts.
• Digital Finance received a total of 115 nominations from various accounts and participants.
• Each submission identified at least one opportunity that could help drive CTS/Client facing business objectives.
• Of the 115 nominations, 22 team members were able to successfully complete the certification after a stringent evaluation process.

Digital Transformation & Operational Excellence Industry Awards 2021

About the Awards

The Digital Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding achievements through the application of Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs. Click here to view the Press Release.

The winners will be announced at the Awards Ceremony at The Digital Transformation & Operational Excellence World Awards (DTOES) on Wednesday, December 15th, 2021, from 6:30 PM at Renaissance Orlando at SeaWorld®.

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Business Transformation, Digital Transformation, Operational Excellence & Innovation Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES 2021 on December 15, 2021, at the Renaissance Orlando at SeaWorld®. Click to access the agenda, view the current speakers, and watch the highlights video from last year.

Speakers

Agenda

Highlight Video 

BTOES.com

The issues in this article are just one of topic areas that are going to be discussed at the Business Transformation & Operational Excellence World Summit & Industry

BTOES is the industry’s biggest and best, senior-level, cross-industry gathering of Business Transformation & Operational Excellence industry leaders and senior executives.

With over 150 speakers, over 100 sessions, 12 Keynotes, 9 Track Themes, 5 parallel tracks, 60+ track sessions, 50 roundtable discussions, 20 Interactive Workshops, 6 Thought Leader Panels, 5 Leaders Boardrooms, 5 co-located events, the Industry Awards Program, Site Visits, 20+ hours of social networking including 2 gala cocktail parties, dinners, numerous group activities, this is the ultimate event to benchmark, network and drive Operational Excellence to the next level. 

Quick Links

Speakers

Agenda

BTOES Awards 

There is a strong focus on Cultural Transformation, Customer Delight, Sustaining an Operational Excellence program, Need for end-to-end Business Transformation, Keeping up with new technologies/impact of digitalization and Leadership Buy-in & Understanding. We dedicated two tracks to advanced technologies, such as AI, Machine Learning, RPA, Predictive Analytics, Blockchain, Cloud infrastructure etc.

The agenda is designed to encourage active meaningful conversations through all day enhanced networking and interaction opportunities, including

For more information please email info@proqis.com