Business Transformation & Operational Excellence Industry Awards

2020 Awards Finalists

Business Transformation & Operational Excellence Industry Awards 2020 - Shortlist Announced. 

We are proud to announce on January 15th, 2020, the shortlist of finalists from fifteen categories selected by the independent judging panel, for the 2020 Business Transformation & Operational

Excellence Industry Awards program. Listed by category, the finalists are:

Organizational Awards Finalists

Best Achievement of Operational Excellence in Manufacturing

Flex - Flex Milpitas Journey of Innovation through Business Excellence
G-CON Manufacturing, Inc. - G-CON’s Prefabricated Clean Room PODs
LION - LION Operational Excellence

Best Achievement of Operational Excellence in Internet, Education, Media & Technology

Southern New Hampshire University - SNHU D2L Transformation
Southern New Hampshire University - Technology and Transformation
Cisco - Sales Acquisition Integration and Divestitures

Best Achievement of Operational Excellence in Healthcare

Cleveland Clinic - Comprehensive STEMI Protocol/ Cleveland Clinic
NTT DATA - HEURI & HEURI NeuroINSIGHT – Predict and Prescribe in Real-Time

Best Achievement of Operational Excellence in Government

Palm Beach County - Operational Excellence Overhaul
Colorado Department of Transportation - Saves Time and Money Paving the Way to Digital with E-Signatures

Business Achievement of Operational Excellence in Business Products & Services

IBM - Global Rollout - Business Products & Services - Devices
Delane Consulting & Talent Management - Lean Business Agility

Project Awards Finalists

Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture

IBM - Leveraging Employee Engagement with Empowerment
Capgemini Polska Sp. z o.o. - People Engagement Program (PEP!)
BRP - Deliver manufacturing excellence
Cisco Systems - Diverse Talent Accelerators
Cognizant Technology Solutions - CTS - Cultural Transformation through WorkForce Management
Cognizant Technology Solutions - CTS - Cultural Transformation to deliver high performance in Life Sciences
Gateway Health - Stars Quality Organizational Transformation
Ingersoll Rand - Ingersoll Rand / Team Leader Development Program
Orange County Property Appraiser - OCPA - Best Achievement in Cultural Transformation & Sustainability
Delane Consulting & Talent Management - Lean Business Agility

Best Achievement in Data Analytics enabling Operational Excellence

Cisco Systems - Diverse Talent Accelerators
Cognizant Technology Solutions - CTS - Data Analytics - AI based predictive analytics for employees
Cognizant Technology Solutions - CTS - Data Analytics in Banking and Financial Services
IBM - Winning by Predicting Data
IBM - IBM Q2C COGNITIVE ADVISOR

Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

Cognizant Technology Solutions - CTS - Outstanding Customer Experience using predictive analytics
Blue Cross Blue Shield of Michigan - BCBSM's Customer Experience Journey
Cognizant Technology Solutions - CTS - Outstanding Customer Experience - Using AI for Customer Feedback Analysis
IBM - CAIR - Client Advocacy Powered by AI
Lincoln Financial Group - Secure Sites Migration/Lincoln Financial/Scott Roth
Marriott International - Delivering Improved Customer Satisfaction and Operating Efficiency by Transforming and Implementing a World-Class Service Delivery Model
McDonald's Corporation - McDonald's Digital Acceleration Project
MPIPHP - Rolling Out The OpEx Red Carpet For Industry Members
Orange County Property Appraiser - OCPA Best Achievement in Operational Excellence to deliver an Outstanding Customer Experience Excellence

Best Achievement in Visual Management

IBM - Clarity - Competitive Insights Engine Powered by AI
Blue Cross Blue Shield of Michigan - BCBSM's Servicing Command Center

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Cisco - Cisco's Travel and Expense Transformation via Sap Concur
Cognizant Technology Solutions - CTS - Value Creation to client by reducing Time to Market of mapping solutions
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - Excellence in Acceleration of Offerings Launch
Petronas - Value Creation and Innovation through Innovative Creative Circle and Value Improvement Program
Touch-A-Life Foundation Inc - TAL Giving /Touch-A-Life Foundation/Tej Gundavelli
Lighthouse - Project CORE

Best Achievement in Operational Excellence to deliver Business Transformation

Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model
IBM - TLDP (Transformational Leadership Development Program)
Blue Cross Blue Shield of Michigan - BCBSM's BlueFIT
BRP - Deliver manufacturing excellence
Cisco - Travel and Expense Transformation
Cognizant Technology Solutions - CTS - Business Transformation through BPaas solutions in Healthcare
Delane Consulting & Talent Management - Lean Business Agility
Enzen - The UK Power Networks Business Transformation Programme
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - BlueSeller – Cognitive one stop shopping to simplify sellers’ experience
Novolex - Transforming the Novolex Way - Building One Novolex Through Operational Excellence
Wells Fargo - Dynamic Sales Order Form
Cognizant Technology Solutions - CTS - Digital Finance - Order to Cash - Business Transformation

Best Achievement in Operational Excellence to deliver Digital Transformation

HP - Micro services Acceleration Platform
BBAM US LP - Fly Forward/Technical Program Management
Solix Technologies Inc - SOLIXCloud/Solix Technologies Inc
HP - FCO CoE in Finance
BMO Financial Group - BMO Retail Investments Digitization
Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model
Cisco - Cisco's Travel and Expense Transformation
Cognizant Technology Solutions - Digital Transformation in market research and patient support
Duke Energy - Duke Energy becoming the world’s first digital utility
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - The Road to a Cognitive Accounts ReceivableDigitate - Loblaw and Digitate
McDonald's Corporation - McDonald's Digital Acceleration Project
Petronas - Unlocking new ways of working that achieves Operational Excellence
IBM - Blockchain Technology in Enterprise Asset Management- (BEAM)

Best Achievement in Technology Enabled Process Automation (Robotic Process Automation, Machine Learning, Cognitive Learning, Blockchain etc)

Cognizant Technology Solutions - Case Initiation Process
Cognizant Technology Solutions - Smart Email Solution
Bancolombia - Enabling A Digital Workforce In Bancolombia
IBM - AP Program Management Reporting System
IBM - HENRY – Smart Bid Management
IBM - Using Augmented Intelligence to Empower Operations
HP - Sales Quota prediction and deployment using Machine Learning
Mayo Clinic - Mayo Clinic and IBM Watson- Giving Hope to Cancer Patients
Verizon - Verizon Digital Network Assistant (DNA)

Personality Awards Finalists

Operational Excellence Business Unit President of the Year Award

Bruce Lowthers - President of Banking Solutions - FIS
Zabidi Ahmad - Managing Director and Chief Executive Officer - PETRONAS Penapisan (Terengganu) Sdn. Bhd. (PP(T)SB), a PETRONAS Refinery Complex

Operational Excellence Outstanding Leader of the Year Award

Brian Savoy - Senior Vice President and Chief Transformation & Administrative Officer - Duke Energy
Rick Singh - Orange County Property Appraiser’s Office (OCPA)
Daniel Weaver - VP of Quality Stars, and Risk Adjustment - Gateway Health Plan
Mohd Jamal Haron - Head of Plant - Petronas

Platinum Awards Finalists

The Platinum Award for Best Achievement in Organizational Operational Excellence

The Platinum Award for Best Achievement in an Operational Excellence Project

Business Transformation & Operational Excellence Industry
Awards 2020 

The Business Transformation & Operational Excellence Awards have been established to showcase globally the most outstanding organizational achievements through the application of Operational Excellence programs.  

The winners will be announced at the Awards Ceremony at The Business Transformation & Operational Excellence Awards Ceremony at BTOES From Home virtual conference. 

The Business Transformation & Operational Excellence Awards are open to all organizations, both private and public sector, across the globe, which have implemented Operational Excellence programs to deliver outstanding business results.

The Awards will be held in conjunction with the Business Transformation & Operational Excellence World Summit, BTOES From Home.