Business Transformation & Operational Excellence Industry Awards

Best Achievement of Operational Excellence in Manufacturing

Flex - Flex Milpitas Journey of Innovation through Business Excellence
G-CON Manufacturing, Inc. - G-CON’s Prefabricated Clean Room PODs
LION - LION Operational Excellence

Best Achievement of Operational Excellence in Internet, Education, Media & Technology

Southern New Hampshire University - SNHU D2L Transformation
Southern New Hampshire University - Technology and Transformation
Cisco - Sales Acquisition Integration and Divestitures

Best Achievement of Operational Excellence in Healthcare

Cleveland Clinic - Comprehensive STEMI Protocol/ Cleveland Clinic
NTT DATA - HEURI & HEURI NeuroINSIGHT – Predict and Prescribe in Real-Time

Best Achievement of Operational Excellence in Government

Palm Beach County - Operational Excellence Overhaul
Colorado Department of Transportation - Saves Time and Money Paving the Way to Digital with E-Signatures

Business Achievement of Operational Excellence in Business Products & Services

IBM - Global Rollout - Business Products & Services - Devices
Delane Consulting & Talent Management - Lean Business Agility

Best Achievement in Cultural Transformation & Sustainability to deliver a high performing Enterprise Excellence culture

IBM - Leveraging Employee Engagement with Empowerment
Capgemini Polska Sp. z o.o. - People Engagement Program (PEP!)
BRP - Deliver manufacturing excellence
Cisco Systems - Diverse Talent Accelerators
Cognizant Technology Solutions - CTS - Cultural Transformation through WorkForce Management
Cognizant Technology Solutions - CTS - Cultural Transformation to deliver high performance in Life Sciences
Gateway Health - Stars Quality Organizational Transformation
Ingersoll Rand - Ingersoll Rand / Team Leader Development Program
Orange County Property Appraiser - OCPA - Best Achievement in Cultural Transformation & Sustainability
Delane Consulting & Talent Management - Lean Business Agility

Best Achievement in Data Analytics enabling Operational Excellence

Cisco Systems - Diverse Talent Accelerators
Cognizant Technology Solutions - CTS - Data Analytics - AI based predictive analytics for employees
Cognizant Technology Solutions - CTS - Data Analytics in Banking and Financial Services
IBM - Winning by Predicting Data
IBM - IBM Q2C COGNITIVE ADVISOR

Best Achievement in Operational Excellence to deliver an outstanding Customer Experience Excellence

Cognizant Technology Solutions - CTS - Outstanding Customer Experience using predictive analytics
Blue Cross Blue Shield of Michigan - BCBSM's Customer Experience Journey
Cognizant Technology Solutions - CTS - Outstanding Customer Experience - Using AI for Customer Feedback Analysis
IBM - CAIR - Client Advocacy Powered by AI
Lincoln Financial Group - Secure Sites Migration/Lincoln Financial/Scott Roth
Marriott International - Delivering Improved Customer Satisfaction and Operating Efficiency by Transforming and Implementing a World-Class Service Delivery Model
McDonald's Corporation - McDonald's Digital Acceleration Project
MPIPHP - Rolling Out The OpEx Red Carpet For Industry Members
Orange County Property Appraiser - OCPA Best Achievement in Operational Excellence to deliver an Outstanding Customer Experience Excellence

Best Achievement in Visual Management

IBM - Clarity - Competitive Insights Engine Powered by AI
Blue Cross Blue Shield of Michigan - BCBSM's Servicing Command Center

Best Achievement in Operational Excellence to deliver an outstanding Value Creation or Innovation Execution project

Cisco - Cisco's Travel and Expense Transformation via Sap Concur
Cognizant Technology Solutions - CTS - Value Creation to client by reducing Time to Market of mapping solutions
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - Excellence in Acceleration of Offerings Launch
Petronas - Value Creation and Innovation through Innovative Creative Circle and Value Improvement Program
Touch-A-Life Foundation Inc - TAL Giving /Touch-A-Life Foundation/Tej Gundavelli
Lighthouse - Project CORE

Best Achievement in Operational Excellence to deliver Business Transformation

Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model
IBM - TLDP (Transformational Leadership Development Program)
Blue Cross Blue Shield of Michigan - BCBSM's BlueFIT
BRP - Deliver manufacturing excellence
Cisco - Travel and Expense Transformation
Cognizant Technology Solutions - CTS - Business Transformation through BPaas solutions in Healthcare
Delane Consulting & Talent Management - Lean Business Agility
Enzen - The UK Power Networks Business Transformation Programme
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - BlueSeller – Cognitive one stop shopping to simplify sellers’ experience
Novolex - Transforming the Novolex Way - Building One Novolex Through Operational Excellence
Wells Fargo - Dynamic Sales Order Form
Cognizant Technology Solutions - CTS - Digital Finance - Order to Cash - Business Transformation

Best Achievement in Operational Excellence to deliver Digital Transformation

HP - Micro services Acceleration Platform
BBAM US LP - Fly Forward/Technical Program Management
Solix Technologies Inc - SOLIXCloud/Solix Technologies Inc
HP - FCO CoE in Finance
BMO Financial Group - BMO Retail Investments Digitization
Capgemini Polska Sp. z o.o. - Digital Global Enterprise Model
Cisco - Cisco's Travel and Expense Transformation
Cognizant Technology Solutions - Digital Transformation in market research and patient support
Duke Energy - Duke Energy becoming the world’s first digital utility
HP - ERP Transformation – Completely reinventing HP from the inside out to deliver simplicity to our customers and partners
IBM - The Road to a Cognitive Accounts ReceivableDigitate - Loblaw and Digitate
McDonald's Corporation - McDonald's Digital Acceleration Project
Petronas - Unlocking new ways of working that achieves Operational Excellence
IBM - Blockchain Technology in Enterprise Asset Management- (BEAM)

Best Achievement in Technology Enabled Process Automation (Robotic Process Automation, Machine Learning, Cognitive Learning, Blockchain etc)

Cognizant Technology Solutions - Case Initiation Process
Cognizant Technology Solutions - Smart Email Solution
Bancolombia - Enabling A Digital Workforce In Bancolombia
IBM - AP Program Management Reporting System
IBM - HENRY – Smart Bid Management
IBM - Using Augmented Intelligence to Empower Operations
HP - Sales Quota prediction and deployment using Machine Learning
Mayo Clinic - Mayo Clinic and IBM Watson- Giving Hope to Cancer Patients
Verizon - Verizon Digital Network Assistant (DNA)

Operational Excellence Business Unit President of the Year Award

Bruce Lowthers - President of Banking Solutions - FIS
Zabidi Ahmad - Managing Director and Chief Executive Officer - PETRONAS Penapisan (Terengganu) Sdn. Bhd. (PP(T)SB), a PETRONAS Refinery Complex

Operational Excellence Outstanding Leader of the Year Award

Brian Savoy - Senior Vice President and Chief Transformation & Administrative Officer - Duke Energy
Rick Singh - Orange County Property Appraiser’s Office (OCPA)
Daniel Weaver - VP of Quality Stars, and Risk Adjustment - Gateway Health Plan
Mohd Jamal Haron - Head of Plant - Petronas

The Platinum Award for Best Achievement in Organizational Operational Excellence

The Platinum Award for Best Achievement in an Operational Excellence Project