Business Transformation & Operational Excellence Insights

IBPM Live - SPEAKER'S ARTICLE : How Camunda is Reinventing Process Automation for the Digital Enterprise.

Written by BTOES Insights Official | Sep 23, 2021 11:30:00 AM

Courtesy of Camunda's, Jakob Freund wrote a synopsis of her speaking session discussing 'How Camunda is Reinventing Process Automation for the Digital Enterprise'.

In his book Homo Deus, Yuval Noah Harari posited that the algorithm is the most important concept in the 21st century. At Camunda, we’ve worked to make the business process an algorithm, which companies can then automate. 

To understand the difference in our approach, it’s worth looking back at old systems. Traditional BPMS was (and still is) a proprietary application development method, with a one-stop shop, out-of-the box, monolithic solution in a “walled garden” setting, using 100% low code and tech from the 2000s. 

Camunda has reinvented process automation by providing an open source, cloud-native, highly flexible solution that isn’t limited to low code and can be used by professional software developers, in addition to business users and citizen developers. We offer plug-in orchestration. This means our products can be used to orchestrate ANYTHING, whether it be orchestration of human task workers, API endpoints, business rules that are automated, RPA robots, microservices, IoT devices or machine learning or AI. 

End-to-end process automation allows companies to automate a business process from beginning to end, across an entire organization. This provides the ability and flexibility to quickly change a process if and when needed. Camunda allows companies to use any tech stack, any endpoint, any platform -- so business IT collaboration is baked into our products.

But what if your processes are not automated from end-to-end? 

For companies looking to monitor a business process, we developed Optimize to tap into any system - including a microservice or a legacy application - and capture events from those systems, translating those events into BPMN and helping to monitor a business process from end-to-end.

Example of End-to-End Process Monitoring: RPA 

Enterprise use of RPA has exploded in the last few years but according to Gartner, “...40% of enterprises will have ‘RPA buyer’s remorse’ due to misaligned, siloed usage and inability to scale.” Camunda’s State of Process Automation Report, surveying 400 IT decision-makers and process automation experts found that 91% experience problems with RPA, such as managing security, maintenance, lack of control, compliance, and RPA only solving the short-term problem instead of the underlying issue.

RPA can be a very useful part of your digital transformation tool kit. However, it’s a tactical solution to automate individual tasks that should not be used to automate core business processes, but instead as part of your strategic journey towards a modern IT infrastructure with sound APIs and other integration points. 

Camunda Optimize helps provide visibility into the business process from end-to-end and eventually allows companies to sunset old bots, and replace them with proper API endpoints or microservices through a three-step system.

Process Automation as a Service 

As far as we are aware, Camunda Cloud is the only cloud-native solution to combine BPMN with true horizontal scalability and fault tolerance for process automation. These are two of the biggest challenges enterprises are faced with as they automate mission critical business processes. 

I truly believe that the time for process automation has never been better. 

Please do contact us if you have any questions about process automation, or if we can help you to accelerate your digital transformation.

About the Author

Jakob Freund,
Co-Founder and CEO, 
Camunda.

Jakob is Co-Founder and CEO of Camunda – responsible for the company’s vision and strategy. He’s also the driving force behind Camunda’s global growth and takes responsibility for the company culture. As well as holding an MSc in Computer Science, he co-authored the book “Real-Life BPMN” and is a sought-after speaker at technology and industry events.