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Ron Lear,
Director of IP Development
CMMI Institute
As the CMMI Institute’s Director of IP Development and Chief Architect of CMMI Products and Services, Ron brings over 34 years of experience with continual performance improvement, quality, and process management to supporting the development and launch of CMMI Products, including CMMI V2.0, the Medical Device Discovery Appraisal Program (MDDAP), and Cybersecurity Assessment products. Ron is a Certified High Maturity Lead Appraiser (CHMLA), certified Instructor, and experienced consultant in the CMMI Institute’s Capability Maturity Model Integration with over 300 appraisals completed to date with multiple global industries and small and large (e.g., Fortune 50/500) organizations, including aerospace, automotive (e.g., U.S. Army Tank Command, Tier 2 and 3 automotive Suppliers, BMW, Volvo), biomedical, defense, finance, healthcare, insurance, IT, pharmaceuticals, telecommunications, and systems and software integrators.
Ron has also successfully held numerous executive and management roles for product and solution development, service delivery, and supplier management. In these roles, he has managed both small and large teams and projects delivering high-quality software, hardware, systems, and services to a wide variety of clients who are still using those products and services today. This experience also includes agile, DevOps, and CMMI High Maturity-based development and services efforts. Besides using the CMMI, Ron has extensive experience delivering solutions to clients leveraging ISO, and numerous other continual improvement and quality models and standards.
Ron is an accomplished, senior quality and continual improvement executive and advisor and is an internationally recognized leader in several key organizations:
Ron is an ISO 9001 2015 Lead Auditor and is an ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE).
James Feldman
The Bright Idea Guy
Shift happens
James Feldman is a globally recognized business advisor, mentor, innovation Sherpa, author, speaker, and serial entrepreneur, who has guided hundreds of companies and thousands of individuals around the world towards optimum performance levels. He advises companies on building strong customer-concentric, innovative organizations that deliver transformational growth to achieve goals, overcome challenges, and think ‘inside the box’ to solve problems.
The robust result of his real-world information is that attendees become more enlightened to influence their behavior and competitive differentiation. He delivers a strong, entertaining, thought-provoking presentation that will demonstrate 'shifts’ based on a series of interrelated actions with a focus on obsessive intimacy and attendee engagement.
James delivers proven real-world strategies that target and transform challenges into opportunities! It’s about how to think, not what to think. Leveraging extensive experience developing and implementing effective strategies to drive business improvements for both non-and for-profit organizations
Utilizing licensed movie and television scenes attendees will be simultaneously entertained and educated.
His presentation is applicable to brand development, hospitality innovation, business transformation, leadership development, creative problem solving, new business development, B2B/B2C marketing, innovative problem solving and strategic planning.
Throughout his executive career, he founded several performance improvement companies. He has been responsible for facilitating Toyota’s launch of new products, spearheading the introduction of breakfast at McDonald’s, raising $450M for the Y-ME Breast Cancer Organization, and improving Hewlett-Packards go-to-market strategies. James’ clients have included leading organizations such as AT&T, Carnival Cruise Lines, Apple, Verizon, US Department of Defense, Hyatt, Walt Disney, Ritz Carlton, Microsoft, MGM Casinos and Resorts, MGM, Walt Disney, American Dairy Association, Cremation Association of N.A. Ford, the March of Dimes, and the American Dental Association.
A highly respected Thought Leader he is the author of several books. They include "D-A-T-I-N-G Your Customer®," "Shift Happens!®", “Thriving on Change in Organizations” and “Celebrate Customer Service – Insider Secrets,” and has written for publications including Adweek, Advertising Age, Investors Business Daily, and Business Travel News. Named one of the Most Innovative People in the 21st Century by Incentive Magazine.
James has earned more professional certifications than almost any other speaker including Certified Speaking Professional (CSP), Certified Incentive and Travel Expert (CITE), Certified Professional of Incentive Marketing (CPIM), Certified Performance Technologist (CPT), Master Incentive Professional (MIP), Platform Certified Speaker (PCS), Certified Underwater Photography Instructor, Private Pilot, and Artisan Chocolatier.