Courtesy of PeaceHealth, 'Shifting from a Lean Projects Focus to a Lean Management Focus' offers the following exceptional takeaways:
About Peace Health
PeaceHealth East is is a not-for-profit Catholic health system offering care to communities in Washington, Oregon and Alaska with approximately 16,000 caregivers, a medical group practice with more than 900 providers and 10 medical centers. It has had considerable benefits with operational excellence since they embarked on this journey several years ago, but how have they sustained this in the organization? Download this slide deck to see Kristin Haydon discuss their journey, and how to shift from a Lean projects focus to a Lean management focus, which achieved significant benefits for their organization.
About the Author
Kristin Haydon, Senior Specialist Performance Improvement of PeaceHealth, has coached leaders and staff to a Lean mindset, primarily through implementation and use of a Daily Management System (DMS) at the local and system level. She partnered with leaders to adapt DMS to manage daily operations related to infection control breaches and subsequent incident response at two PeaceHealth hospitals.
She began her nursing career in the Emergency Department and has held positions in case management, clinical education and administration. As Director of Clinical Excellence responsible for Salem Hospital’s initial Magnet® designation, she became one of the first Kaizen Fellows who traveled to Japan, Virginia Mason and Boeing to learn about Lean. Then, she quickly realized the potential for Lean to impact quality of patient care, and has since moved into a Lean specialist role to guide others to a Lean mindset.
These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.
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