Business Transformation & Operational Excellence Insights

BTOES EXCLUSIVE SLIDE DECK: End-to-end Process Optimization and Robotics Process Automation (RPA): Creating Value from Design to Execution

Written by BTOES Insights Official | Feb 8, 2019 12:00:00 PM

We are proud to announce one of our keynotes at Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES19) is Iassen Deenitchin, Head of Global Process Management at ING.

 

His keynote will focus on:
 
'Transforming your Workforce through Strategic Workforce Planning'  which offers the following exceptional takeaways:
RPA is one of many levers for improving processes and operational performance. Yet, it often lives its own life in large organizations: from the organizational set-up and resources to identifying and capturing opportunities for process optimization. Substantial value can be created from integrating RPA into end-to-end process management; and leveraging it fully to enhance customer experience and improve efficiency.
  • How RPA relates to other improvement levers; when to use RPA; and when not to
  • What is the optimal organizational design; and how to ensure RPA is well integrated in process management
  • How to run RPA discovery; and identify the levers to improve end-to-end processes
  • What value can be captured when doing it right

Access the Full Agenda

More About Iassen

Iassen is Head of Global Process Management at ING. He joined the global banking group in 2016, with the aim to support the execution of the Accelerate Think Forward strategy through a common process management and improvement practice centred around the customer. Prior to that, Iassen was Head of Lean and Process Management at Raiffeisenbank International and an Associate Principal at McKinsey & Company. He holds an MSc in Financial Economics from the Norwegian School of Management and an MBA from the Kellogg School of Management, Northwestern University.

About ING

ING (International Netherlands Group) is a Dutch multinational banking and financial services corporation headquartered in Amsterdam, the Netherlands. Its primary businesses comprises retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services. The orange lion on ING's logo alludes to the Group's Dutch origins under the House of Orange-Nassau. ING is the Dutch member of the Inter-Alpha Group of Banks, a cooperative consortium of 11 prominent European banks.  

ABOUT BTOES19. 

Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES19)

March 18-22, 2019

Loews Portofino Bay Hotel at Universal Orlando Resort®

Quick Links

BTOES19 Event Site

BTOES18 Highlights Video

BTOES19 is the industry’s biggest and best, senior-level, cross-industry Operational Excellence event.

BTOES is focused on the key trends and pressing issues that matter:

  • Cultural Transformation
  • Leadership 
  • Operational Excellence
  • Business Transformation
  • Digital Transformation & Adapting to Advanced Technologies
  • Strategy Execution 
  • Innovation Excellence 
  • Customer Experience Excellence
  • Agility 
  • Process Optimization 

Please visit BTOES19 

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