---
title: "Enterprise Architecture Live: Nationwide's Interview - Designing a customer-focused governance model that aligns business architecture for competitive advantage and continuous improvement"
description: Read this Interview with Andrea Cifor, from NNationwide Financial, one of our Speakers, for Enterprise Architecture Live.
---

[Business Transformation & Operational Excellence Insights](https://insights.btoes.com)

# [Enterprise Architecture Live: Nationwide's Interview - Designing a customer-focused governance model that aligns business architecture for competitive advantage and continuous improvement](https://insights.btoes.com/enterprise-architecture-live-nationwides-interview-designing-a-customer-focused-governance-model)

 Written by [BTOES Insights Official](https://insights.btoes.com/author/btoes-insights-official) | Jul 22, 2021, 11:45:36 AM

Read this Interview with Andrea Cifor, from NNationwide Financial, one of our Speakers, for **Enterprise Architecture Live**.

 

**BTOES Insights Question:** Briefly describe your job role in your organization, and what your top priorities are right now?

 

**Andrea Cifor Answer:**

 

I am the governance director for actuarial within Nationwide Financial. We are in the process of completing a new data mart, therefore we are transitioning our focus on data quality and automation of processes.

 

**BTOES Insights Question:** What do you expect to be the most critical initiatives you (or your clients) need to focus on over the next 12 months?

**Andrea Cifor Answer:** 

Continuous improvement and modernization of data. Decreasing overhead through automation and streamlining processes.

<https://insights.btoes.com/ondemand-ea-july-21-andrea-cifor-video-form-page>

**BTOES Insights Question:** What do you see as the biggest trends affecting your organizational (or your clients) over the next 12 to 18 months?

**Andrea Cifor Answer:**

The great resignation. Post pandemic job shuffling and adjusting as we migrate back to offices.

 

## **About the Speaker**

**Andrea Cifor,**  
Director, Actuarial Data Governance,   
**Nationwide Financial.**

 

Andrea Cifor has 25+ years of experience building and consulting in quality, process and information management. Andrea has proven success in authoring organizational best practices for integration, data quality management and governance. She is a Distinguished Information Architect certified through IASA \[International Association of Software Architects\] Information Architect and is certified in Six Sigma and LEAN.

# Enterprise Architecture Live

The Largest Premier Gathering of Enterprise Architecture Leaders & Executives sharing key solutions to current & future challenges.

 

[View full post](https://insights.btoes.com/enterprise-architecture-live-nationwides-interview-designing-a-customer-focused-governance-model)

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