BTOES EXCLUSIVE SLIDE DECK: Small Experiments Can Help Solve Enterprise Level Problems

Courtesy of NHC Healthcare Systems, 'Small Experiments Can Help Solve Enterprise Level Problems' offers the following exceptional takeaways:

Large, multi-site enterprises are challenged when trying to resolve complex enterprise level issues. Whatever solutions that have been identified need to make sense for each facility but be standard just enough for ease of implementation and maintainability. Too often the solution looks great on paper but when implemented, fails to resolve the root cause issues for either of the facility.

However, by using small, local level experiments to vet possible solutions you can reap the following benefits:

• Identify flaws in the potential solutions prior to a large scale implementation
• Allow to for true continuous improvement
• Prepare training material and test it; plus early adopters can help train future sites
• Multiple implementation strategies become viable
• Spread any cost for the solution across multiple fiscal quarters or even years
• Create buy in at both the front line and C-suite levels
• Trying small experiments, to resolve root causes, can be an effective way to solve complex problems

About NHC Healthcare System

NCH Healthcare System is an alliance of more than 700 independent physicians and medical facilities in dozens of locations throughout Collier County and southwest Florida. They offer advanced comprehensive, patient-centered care as well as embrace new, effective ideas in medical care and healing. It has had considerable benefits with operational excellence since they embarked on this journey several years ago, but how have they sustained this in the organization? Download this slide deck to see Mustafa Abdulali discuss their journey, and learn about how to use local experiments to solve enterprise level problems.

About the Author

Mustafa Abdulali, Director of Lean Transformation of NCH Healthcare System (in Naples, FL), is focused on engineering a culture that embraces structured problem solving using tools and techniques from process improvement methodologies such as Lean and Six Sigma.  He previously worked as the Director of Performance Improvement at Main Line Health in Philadelphia, PA and had spent over a decade in the Automotive and Aerospace industries where he held a variety of positions.  

Mustafa has a Bachelors degree in Mechanical Engineering from the Georgia Institute of Technology, an MBA from the University of Florida and is an American Society of Quality Certified Lean Six Sigma Black Belt.

These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.

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