Courtesy of Export Development Canada, 'Changing Leadership Mindsets & Adopting Lean Behaviours' offers the following exceptional takeaways:
- Understanding and incorporating improvement work methods and habits and leading the change throughout organisation
- How to overcome the fear of failure?
- How to balance urgency and importance?
- Coaching leadership on change and organically spreading it to the company
About Export Development Canada
Export Development Canada is Canada’s export credit agency. Their job is to support and develop Canada’s export trade by helping Canadian companies respond to international business opportunities. They are a self-financing, Crown corporation that operates at arm's length from the Government, and provide trade credit insurance, export financing, and bonding solutions, as well as extensive trade and international market expertise, to Canadian exporters and investors. What is more, it has had considerable benefits with operational excellence since they embarked on this journey several years ago, but how have they sustained this in the organization? Download this slide deck to see Elaine Richardson discuss their journey, and how to coach leadership on change and organically spreading it to the company.
About the Author
Elaine Richardson is a Senior Advisor in Corporate Strategy at Export Development Canada (EDC). Elaine is a certified Lean Six Sigma Blackbelt who applies lean thinking to influence the organization’s senior leadership team in applying lean principles to organizational processes, structures, and individual behaviour. Since taking the position in Corporate Strategy, she has worked with senior leadership in re-defining the organization’s strategic direction and guiding the adjustments of enterprise management systems to support strategy deployment and execution. These systems have been essential in helping align EDC functions to ignite growth in the number of companies the organization serves. Moreover, she is able to leverage both technical lean expertise as well as behavioral coaching techniques to help senior management create the climate for innovative change within the organization.
These slides were first presented at the Business Transformation and Operational Excellence World Summit (BTOES). To learn more, please visit btoes.com.
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